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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • AppleJackson
  • Visitor
  • 3516 Views
  • 26 replies
  • 6 likes
  • Other
  • 3516 Views
  • 26 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18178 Views
  • 8 replies
  • 2 likes
  • Other
  • 18178 Views
  • 8 replies
  • 2 likes

Web Player no sound, playlist error

EDIT: It works now. There seem to be issues with the new web player. I tried to play some music in the web player, wich worked perfectly a few days ago. Now, with the new design, I get an error message that something went wrong with my playlist and t...

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  • Regular
  • EDIT: It works now. There seem to be issues with the new web player.   I tried to play some music in the web player, wich worked perfectly a few days ago. Now, with the new design, I get an ...
  • Nico
  • Community Legend
  • 655 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 655 Views
  • 1 replies
  • 1 likes

Syncing Offline Playlist On Multiple Devices

So when you download a playlist for offline use on a computer (desktop/laptop), will it automatically sync with your phone and/or ipad? If yes, how do I get that to happen? I hope this scenario makes sense.

  • Newbie
  • So when you download a playlist for offline use on a computer (desktop/laptop), will it automatically sync with your phone and/or ipad? If yes, how do I get that to happen? I hope this scenario makes...
  • Nico
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Web Player-Windows-Cannot Bring Up Log In Page

When I bring up spotify web player and click the log in prompt, it opens a second blank, long, skinny window for about a second and then disapears.The logo procceeds to trace itself again like when I had first opened the page. I go to click the log i...

  • Newbie
  • When I bring up spotify web player and click the log in prompt, it opens a second blank, long, skinny window for about a second and then disapears.The logo procceeds to trace itself again like when I...
  • Nico
  • Community Legend
  • 534 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 534 Views
  • 1 replies
  • 0 likes

Spotify does not work anymore on Samsung TV

I used to use Spotify quite regularly on my Samsung TV but as of today all I ever see on the app is a white screen. I tried deleting the app and reinstalling but I cannot reinstall it anymore, only to be told there is a 111 error. Any help? Since the...

  • Newbie
  • I used to use Spotify quite regularly on my Samsung TV but as of today all I ever see on the app is a white screen. I tried deleting the app and reinstalling but I cannot reinstall it anymore, only t...
  • Nico
  • Community Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 464 Views
  • 1 replies
  • 0 likes

Spotify web player not working

Hi,I was using spotify web player for a while untill 2 days ago when the link would change from play.spotify.com/browse to open.spotify.com/browse. When the link changes it only goes to a white screen and nothing else happens. This only happens when ...

  • Newbie
  • Hi, I was using spotify web player for a while untill 2 days ago when the link would change from play.spotify.com/browse to open.spotify.com/browse. When the link changes it only goes to a white scr...
  • Nico
  • Community Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 523 Views
  • 1 replies
  • 0 likes

Avoid a language in playlists

PlanPremiumCountrySpainDevice(iPhone 6, Macbook Air, Microsoft)Operating System(iOS 10, Windows 10) My Question or IssueHi there! Is there any way to avoid songs in an specific language in the playlists Spotify suggests me? I love the suggestions mad...

  • Casual Listener
  • Plan Premium Country Spain Device (iPhone 6, Macbook Air, Microsoft) Operating System (iOS 10, Windows 10)   My Question or Issue Hi there!   Is there any way to avoid songs in ...
  • hgserrano
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • music
  • 270 Views
  • 2 replies
  • 0 likes

Superuser Contribution Chromecast Shuffle not working

I am using Android 7.1.1, Chromecast video 3rd gen and Chromecast mini's and have the lastest free version of Spotify, everything works but the shuffle feature. If I am casting the shuffle feature will disappear after changing a couple of playlists ?...

  • Newbie
  •   I am using Android 7.1.1, Chromecast video 3rd gen and Chromecast mini's and have the lastest free version of Spotify, everything works but the shuffle feature. If I am casting the shuff...
  • Guido
  • Spotify Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Buried in Ads in new Web Player

Ditto on many of the comlpaints about the new web player. Feels like a downgrade. That aside, I've got the problem of Spotify banner ads stacking up and hiding everything. Anyone else with this problem? The new player makes it hard enough to see a pl...

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  • Casual Listener
  • Ditto on many of the comlpaints about the new web player. Feels like a downgrade. That aside, I've got the problem of Spotify banner ads stacking up and hiding everything. Anyone else with this probl...
  • Nico
  • Community Legend
  • 579 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play downloaded songs from computer on PS4.

I downloaded songs from my computer onto my phone. I thought I was going to be able to play it on my PS4, but it says that I can't play the songs on my PS4 through the PS4 Spotify app. Anyone know how I can fix this?PlanPremiumCountry United StatesDe...

  • Newbie
  • I downloaded songs from my computer onto my phone. I thought I was going to be able to play it on my PS4, but it says that I can't play the songs on my PS4 through the PS4 Spotify app. Anyone know ho...
  • Guido
  • Spotify Legend
  • 1440 Views
  • 1 replies
  • 0 likes
  • 1440 Views
  • 1 replies
  • 0 likes

Web player wont play any songs, please help!!

After the update to the web player, it stopped playing songs and displays a, "Oooops, something went wrong. Reload." option on the top of the screen. Reloading does nothing, restarting my computer does nothing, emptying my cache does nothing, updatin...

  • Casual Listener
  • After the update to the web player, it stopped playing songs and displays a, " Oooops, something went wrong. Reload." option on the top of the screen. Reloading does nothing, restarting my computer ...
  • Nico
  • Community Legend
  • 527 Views
  • 1 replies
  • 2 likes
  • Web Player
  • 527 Views
  • 1 replies
  • 2 likes

Specific songs stopped working on ps4

Hello! I made a playlist of a discography from a band called Dope. It has been one of my top listened to playlist while i am gaming on my ps4.My list contains the six albums that are on spotify. until recently, all six albums had been working just fi...

  • Casual Listener
  • Hello! I made a playlist of a discography from a band called Dope. It has been one of my top listened to playlist while i am gaming on my ps4. My list contains the six albums that are on spotify. un...
  • Nico
  • Community Legend
  • 526 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 526 Views
  • 1 replies
  • 0 likes

Adverts not playing

Hi all,I've been having a bit of an issue, it's not major just kinda irritating. Whenever I start playing music from my main play playlist it always starts of saying 'Enjoy 30 mins ad free music after hearing from the following sponsor' or something ...

  • Newbie
  • Hi all, I've been having a bit of an issue, it's not major just kinda irritating. Whenever I start playing music from my main play playlist it always starts of saying 'Enjoy 30 mins ad free music af...
  • Nico
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

I have a problem.

PlanFreeCountryTurkeyDeviceHuawei P SmartOperating SystemAndroid Oreo My Question or Issue I have a problem. Can you help me?

  • Regular
  • Plan Free Country Turkey Device Huawei P Smart Operating System Android Oreo   My Question or Issue  I have a problem. Can you help me?
  • Mantisentil
  • Community Legend
  • 516 Views
  • 3 replies
  • 0 likes
  • music
  • 516 Views
  • 3 replies
  • 0 likes

Ps4 app

Hello!I'm using ps4 app and it's annoying to use it because the user interface is bad.When i browse the library and select some of the track and music starts to play, that work ok but when i hit the back button i have to browse the library again from...

  • Newbie
  • Hello! I'm using ps4 app and it's annoying to use it because the user interface is bad. When i browse the library and select some of the track and music starts to play, that work ok but when i hit ...
  • Nico
  • Community Legend
  • 473 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Browse
  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot get samsung soundbar (N850) to connect to spotify

PlanPremiumCountryCanadaDevice(Samsung S7, Echo Plus, Samsung N850)Operating System(Android) My Question or IssueThe sasmsung soundbar is on WIFI but I cannot get the Echo Plus to play Spotify on the sound bar. The sound bar doesn't even show up unde...

  • Casual Listener
  • Plan Premium Country Canada Device (Samsung S7, Echo Plus, Samsung N850) Operating System (Android)   My Question or Issue The sasmsung soundbar is on WIFI but I cannot get the Echo Pl...
  • Guido
  • Spotify Legend
  • 2535 Views
  • 3 replies
  • 3 likes
  • Samsung
  • 2535 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Wake up with Spotify without smartphone

Premium FamilyMy Question or Issue Hi there,I am looking for a way to wake-up with Spotify without using a Smartphone.My problem is the following : I am a firefighter and I'm often called at night. I take my smartphone with me wich leaves my wife wit...

  • Casual Listener
  • Premium Family My Question or Issue  Hi there, I am looking for a way to wake-up with Spotify without using a Smartphone. My problem is the following : I am a firefighter and I'm often calle...
  • StephanC71
  • Casual Listener
  • 4437 Views
  • 4 replies
  • 0 likes
  • Other
  • 4437 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Play songs for a second or less and they stop on my PS3

Recently I try to listen to my songs on spotify of PS3 and they play for a second or less and they stop, I put play due and it stops again, do you know how I can solve this problem? Thank you

  • Newbie
  • Recently I try to listen to my songs on spotify of PS3 and they play for a second or less and they stop, I put play due and it stops again, do you know how I can solve this problem? Thank you
  • Guido
  • Spotify Legend
  • 716 Views
  • 1 replies
  • 0 likes
  • ps3
    Samsung
    Sony
  • 716 Views
  • 1 replies
  • 0 likes

Can't connect to spotify on webplayer

Keep getting "can't connect to Spotify.. Trying again right now.." I've cleared all my cookies too. How do I fix it?

  • Newbie
  • Keep getting "can't connect to Spotify.. Trying again right now.." I've cleared all my cookies too.  How do I fix it?
  • Nico
  • Community Legend
  • 451 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random artists being unfollowed and Discover list playing same songs

So, second thread here after moderators decided to delete the first without even an attempt to answer the issue Some of my artists keep getting unfollowed. Why? Happens randomly and when I notice, I'm no longer following certain artists. I refollow o...

  • Visitor
  • So, second thread here after moderators decided to delete the first without even an attempt to answer the issue 😕   Some of my artists keep getting unfollowed. Why? Happens randomly and when ...
  • Guido
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • music
  • 252 Views
  • 1 replies
  • 0 likes

pardon me

excuse me but i cannot play any KISS songs...( just recently). I have a Free account. It always has been. Currently living a few doors dowth south (central america). Ive been having issues with Desktop (windows 10) and Android Oreo while trying to pl...

  • Newbie
  •  excuse me but i cannot play any KISS songs...( just recently).   I have a Free account. It always has been.   Currently living a few doors dowth south (central america).   ...
  • Mantisentil
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • music
  • 222 Views
  • 1 replies
  • 0 likes