Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 875 Views
  • 7 replies
  • 2 likes
  • Other
  • 875 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17301 Views
  • 8 replies
  • 1 likes
  • Other
  • 17301 Views
  • 8 replies
  • 1 likes

Superuser Contribution Major issue, thinking of cancelling as can no longer "like" songs in Waze app

When Using waze in my car with Spotify i can see the controls Back, Forward , Play /pause and at each end i have a lollipop icon and shuffle. There was a Heart "like" button but this has been replaced by a lollipop icon instead , and this like button...

  • Regular
  • When Using waze in my car with Spotify i can see the controls Back, Forward , Play /pause and at each end i have a lollipop icon and shuffle.   There was a Heart "like" button but this has bee...
  • Vasil
  • Moderator
  • 192 Views
  • 1 replies
  • 1 likes
  • Waze
  • 192 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Connect does not work properly with Amazon Household

PlanPremium DuoCountryGermanyDevice(iPhone 14 Pro, iPhone 15 Pro Max, iPad Air 3, iPad mini 5, several Echo Devices)Operating System(iOS 17.2.1, iPadOS 17.2) My Question or Issue Hello Spotify Community,I'm facing the following issue:My wife and I us...

  • Casual Listener
  •   Plan Premium Duo Country Germany Device (iPhone 14 Pro, iPhone 15 Pro Max, iPad Air 3, iPad mini 5, several Echo Devices) Operating System (iOS 17.2.1, iPadOS 17.2)   My Questio...
  • MihailY
  • Moderator
  • 175 Views
  • 1 replies
  • 0 likes
  • Connect
  • 175 Views
  • 1 replies
  • 0 likes

why does spotify keep saying "hm, we don't know the lyrics for this one."

It doesn't show any lyrics for songs it used to have lyrics for. As in a year ago it used to show the lyrics for the songs but I would play the same songs it had lyrics for and it says that it doesn't have the lyrics for it. Why is that?

  • Newbie
  • It doesn't show any lyrics for songs it used to have lyrics for. As in a year ago it used to show the lyrics for the songs but I would play the same songs it had lyrics for and it says that it doesn'...
  • NicolasDA
  • Music Fan
  • 1195 Views
  • 1 replies
  • 0 likes
  • 1195 Views
  • 1 replies
  • 0 likes

B&O Beoplay V1 Stops Playback After a while

I start playing a playlist. After a variable period (10 minutes, 30 minutes) it just stops playing. Is this a B&O feature or a spotify feature?

  • Newbie
  • I start playing a playlist.   After a variable period (10 minutes, 30 minutes) it just stops playing.   Is this a B&O feature or a spotify feature?
  • J051
  • Visitor
  • 4648 Views
  • 4 replies
  • 0 likes
  • Other
  • 4648 Views
  • 4 replies
  • 0 likes

Solved!! Lyrics not synced

PlanPremiumCountrySaudi ArabiaDeviceWindows PCOperating SystemWindows 11 My Question or IssueLyrics not synced in this songhttps://open.spotify.com/track/2sqfLwGKXDw1nGjFhH3GGX?si=a446cc89c43f4454

  • Newbie
  • Plan Premium Country Saudi Arabia Device Windows PC Operating System Windows 11   My Question or Issue Lyrics not synced in this song https://open.spotify.com/track/2sqfLwGKXDw1nGjFhH...
  • Amayy
  • Spotify Star
  • 548 Views
  • 1 replies
  • 0 likes
  • music
  • 548 Views
  • 1 replies
  • 0 likes

Solved!! List of things on home page.

PlanFreeCountryUKDeviceNokia C32Operating SystemAndroid Version 13 My Question or IssueI have unsubscribed from all of my podcasts but when I go to my home menu and select podcast I still see all the ones I have listened to. Am I right in thinking ca...

  • Regular
  • Plan Free Country UK Device Nokia C32 Operating System Android Version 13   My Question or Issue I have unsubscribed from all of my podcasts but when I go to my home menu and select po...
  • shortextent
  • Regular
  • 556 Views
  • 2 replies
  • 0 likes
  • Other
  • 556 Views
  • 2 replies
  • 0 likes

Ads playing on Podcasts

I am a premium user and have had a premium account for 7 years. Up until recently there were no ads with podcasts and now there are ad interruptions during and after each episode. Why have ads been added when I am a premium user and am paying specifi...

  • Visitor
  • I am a premium user and have had a premium account for 7 years. Up until recently there were no ads with podcasts and now there are ad interruptions during and after each episode. Why have ads been a...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Other
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta invadida

Na minha pasta de músicas curtidas começaram a aparecer centenas de músicas aleatórias curtidas, e não foram curtidas por mim, será que invadiram minha conta ?

  • Visitor
  • Na minha pasta de músicas curtidas começaram a aparecer centenas de músicas aleatórias curtidas, e não foram curtidas por mim, será que invadiram minha conta ? 
  • AlejaR
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast on Apple Podcasts App, but audio only, no video

PlanFreeCountryUnited StatesDeviceiPhoneOperating SystemiOS My Question or IssueMy podcast hosted on Spotify for Podcasters shows up on the Spotify App, and shows the episodes with their video content. When I look up my podcast on the Apple Podcasts ...

  • Newbie
  • Plan Free Country United States Device iPhone Operating System iOS   My Question or Issue My podcast hosted on Spotify for Podcasters shows up on the Spotify App, and shows the episode...
  • Ivelina
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • Other
  • 176 Views
  • 1 replies
  • 0 likes

i met some problem,and i need help

我的英语不是很好，我遇到了一些问题，我不知道在哪里可以找到解决方法1.我在Android和Windows中使用spotify。2.我可以通过连接5G或4G使用spotify。3.我可以通过连接IPV6使用spotify，但它在Ipv4中不起作用。4.我现在住在中国。5.我听到一些谣言，这是真的吗？（1）Spotify遇到了一些DNS问题？（2）Spotify 使用 Google 的服务？（3）Spotify将不再支持IPv4

  • Newbie
  • 我的英语不是很好，我遇到了一些问题，我不知道在哪里可以找到解决方法 1.我在Android和Windows中使用spotify。 2.我可以通过连接5G或4G使用spotify。 3.我可以通过连接IPV6使用spotify，但它在Ipv4中不起作用。 4.我现在住在中国。 5.我听到一些谣言，这是真的吗？ （1）Spotify遇到了一些DNS问题？ （2）Spotify 使用 G...
  • AaronQin
  • Visitor
  • 121 Views
  • 1 replies
  • 1 likes
  • 121 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playing song on multiroom speakers

Hello everybody,I have two speakers in different rooms a Marshall Action II Voice WIFI and Echo Dot.On Alexa app i have created a Multi room group with those 2 speakers (connected to the same WIFI).Asking Alexa to play Music in that Multi room group ...

  • Newbie
  • Hello everybody, I have two speakers in different rooms a Marshall Action II Voice WIFI and Echo Dot. On Alexa app i have created a Multi room group with those  2 speakers (connected to the sa...
  • biguik1
  • Visitor
  • 895 Views
  • 5 replies
  • 0 likes
  • Other
  • 895 Views
  • 5 replies
  • 0 likes

Superuser Contribution Blocked artist still being recommended on homepage

I have blocked Kanye West music from being played and I have hidden his new song. I have also gone into my settings and disabled new music recommendations. However, every time I open the app his new song is being recommended to me on my homepage. I f...

  • Casual Listener
  • I have blocked Kanye West music from being played and I have hidden his new song. I have also gone into my settings and disabled new music recommendations. However, every time I open the app his new ...
  • iridi
  • Regular
  • 871 Views
  • 3 replies
  • 2 likes
  • music
  • 871 Views
  • 3 replies
  • 2 likes

Superuser Contribution Private session still counts my listening while in a session

The private session is supposed to not count your activity for when you're listening to an artist and not count in your Spotify wrapped etc. When I listen to an artist in a private session, they still appear in my "most listened to artist this month"...

  • Newbie
  • The private session is supposed to not count your activity for when you're listening to an artist and not count in your Spotify wrapped etc. When I listen to an artist in a private session, they stil...
  • Joan
  • Moderator
  • 1437 Views
  • 3 replies
  • 0 likes
  • 1437 Views
  • 3 replies
  • 0 likes

Need premium (bad account)

Hello, I have premium account and I try play music through Yamaha RX-V667 , but all the time the reciever just shows "Need premium" or "bad account" I checked multiple times if my subscription is still on premium. so now have no idea whats wrong..

  • Newbie
  • Hello,   I have premium account and I try play music through Yamaha RX-V667 , but all the time the reciever just shows "Need premium" or "bad account"   I checked multiple times if my s...
  • eyalbis
  • Casual Listener
  • 1768 Views
  • 8 replies
  • 3 likes
  • Other
  • 1768 Views
  • 8 replies
  • 3 likes

Superuser Contribution Discover Weekly playlist sucks.

Since the time i first got Premium subcription, Discover Weekly was one of my favourite features, because i could discover new music, just like the name says. But some time ago, weird things started happening - i started seeing tracks that i've liste...

  • Newbie
  • Since the time i first got Premium subcription, Discover Weekly was one of my favourite features, because i could discover new music, just like the name says. But some time ago, weird things started ...
  • alexscothern
  • Casual Listener
  • 2629 Views
  • 4 replies
  • 2 likes
  • Other
  • 2629 Views
  • 4 replies
  • 2 likes