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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61864 Views

7 replies

4 likes

  • 61864 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Madja12

Visitor

38651 Views

217 replies

19 likes

Other
  • 38651 Views
  • 217 replies
  • 19 likes

playlists and instagram stories

PlanPremiumCountry ItalyDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue I made some playlists i really want to share with other people on instagram but when i hit share to instagram stories it shows up with the 4 album covers artwork inste...

Casual Listener

Plan Premium Country  Italy Device iPhone 6s Operating System iOS 10   My Question or Issue  I made some playlists i really want to share with other people on instagram but w...

kuranes

Casual Listener

587 Views

2 replies

0 likes

Music
  • 587 Views
  • 2 replies
  • 0 likes

Tracks

Is there any way tu submit tracks that are not on spotify or suggest

Regular

Is there any way tu submit tracks that are not on spotify or suggest

tekipr

Regular

447 Views

2 replies

0 likes

Other
  • 447 Views
  • 2 replies
  • 0 likes

Superuser Contribution PS4 Pro Compressed Sound Quality 2019

PlanPremiumCountry United KingdomDevicePS4 Pro, Denon X4400H, KEF R900/300Operating SystemPS4 Pro My Question or IssueI have been a Premium customer for 3 years and my experience so far using Spotify connect via a Denon AVR X4400H has been excellent....

Casual Listener

Plan Premium Country United Kingdom Device PS4 Pro, Denon X4400H, KEF R900/300 Operating System PS4 Pro   My Question or Issue I have been a Premium customer for 3 years and my experien...

Guido

Spotify Legend

5564 Views

3 replies

2 likes

Denon
  • 5564 Views
  • 3 replies
  • 2 likes

Superuser Contribution I am unable to find repeat button in the app

PlanFreeCountry IndiaDeviceNokia 2.1Operating System Android Pie My Question or Issue I couldn't find the repeat button while playing single song... That's why I have to push play button for repetition of songs.

Newbie

Plan Free Country  India Device Nokia 2.1 Operating System  Android Pie   My Question or Issue  I couldn't find the repeat button while playing single song... That's why...

Jemi

Spotify Legend

576 Views

1 replies

0 likes

Other
  • 576 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution More devices button is gone

I updated the Spotify-app on my Ipad (I am a premium user) and now the ”more devices” ("meer apparaten” in Dutch) button is gone when I want to connect to a device (devices available)I normaly connect to my Denon hifi receiver. Normaly I open “connec...

Casual Listener

I updated the Spotify-app on my Ipad (I am a premium user) and now the ”more devices” ("meer apparaten” in Dutch) button is gone when I want to connect to a device (devices available) I normaly conn...

Maria

Moderator

3857 Views

10 replies

0 likes

Connect
Denon
  • 3857 Views
  • 10 replies
  • 0 likes

Spotify can't play this right now - Marianas Trench ~ Ever After

PlanFreeCountry United StatesDeviceHP Laptop 15-bs0xx, Lenovo ChromebookOperating SystemWindows 10, Chrome OS My Question or Issue This has been bothering me for a while on the browser app. I installed the desktop app later on with no luck. For some ...

Casual Listener

Plan Free Country  United States Device HP Laptop 15-bs0xx, Lenovo Chromebook Operating System Windows 10, Chrome OS   My Question or Issue  This has been bothering me for a ...

Fancymaster1

Casual Listener

860 Views

3 replies

0 likes

Music
  • 860 Views
  • 3 replies
  • 0 likes

Spotify Connect not working for Free Tier

PlanFreeCountrySingaporeDeviceAndroid Phone, Yamaha R-N303Operating SystemAndroid Pie, Win 10 My Question or IssueSpotify Connect no longer works after I downgraded account to Free Tier.Having seen the announcement that Spotify Connect was available ...

Newbie

Plan Free Country Singapore Device Android Phone, Yamaha R-N303 Operating System Android Pie, Win 10   My Question or Issue Spotify Connect no longer works after I downgraded account t...

Noah

Spotify Star

1054 Views

1 replies

0 likes

Connect
Other
  • 1054 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing music with artists

Premium accountiphone 8 I recently attended a concert and one of the artists asked for me to share my playlists with them. Found them on Spotify and followed them but can’t find a way to share my playlists. Need to know if it’s possible, and if so, h...

Casual Listener

Premium account iphone 8   I recently attended a concert and one of the artists asked for me to share my playlists with them. Found them on Spotify and followed them but can’t find a way to s...

Guido

Spotify Legend

865 Views

3 replies

0 likes

Music
  • 865 Views
  • 3 replies
  • 0 likes

Web Player Not Playing

My spotify web player won't play a single song, nor playlist. I cannot click the play button, and I can't switch to web player via the devices widget since it doesn't appear. I have tried resetting browsers (Chrome and Firefox), logging in and out, a...

Casual Listener

My spotify web player won't play a single song, nor playlist. I cannot click the play button, and I can't switch to web player via the devices widget since it doesn't appear. I have tried resetting b...

tbughi1

Newbie

738 Views

3 replies

0 likes

Other
  • 738 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't reply to forum posts

Why am I not seeing a reply button anywhere? I'm hoping to post a solution I've found to this problem... Is the forum broken, or is it my account, or what?

Visitor

  Why am I not seeing a reply button anywhere? I'm hoping to post a solution I've found to this problem...   Is the forum broken, or is it my account, or what?

bjornolapersson

Regular

3044 Views

4 replies

3 likes

Other
  • 3044 Views
  • 4 replies
  • 3 likes

“The playlist is empty” on Roku

PlanPremiumCountry USADeviceRokuTV 3Operating System My Question or Issue My playlists are fully populated on all other devices. On Roku, the playlists show the number of songs (e.g. 70 songs) but then I get the error message “The playlist is empty” ...

Casual Listener

Plan Premium Country  USA Device RokuTV 3 Operating System   My Question or Issue   My playlists are fully populated on all other devices.  On Roku, the playlists show t...

Nico

Community Legend

1122 Views

3 replies

0 likes

Other
  • 1122 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Dislike a song in Daily Mix

PlanPaid/FamilyCountryUSA/Belarus Device(Lenovo Yoga 710, Galaxy S7 Edge)Operating System(Windows 10, Android something) My Question or IssueExample Scenario: A song plays in my Daily Mix 6, and I click "Don't play this song," because I don't think i...

Newbie

  Plan Paid/Family Country USA/Belarus  Device (Lenovo Yoga 710, Galaxy S7 Edge) Operating System (Windows 10, Android something)   My Question or Issue Example Scenario: A&...

Jemi

Spotify Legend

1801 Views

1 replies

0 likes

Music
  • 1801 Views
  • 1 replies
  • 0 likes

Samsung Galaxy Watch & Spotify in the UAE

Hi, I have just bought a Samsung Galaxy Watch Active with the purpose of running phone free. I live in the UAE and there is no option to download Spotify in the wearable app store. I was under the impression that Samsung and Spotify had a deal and th...

Casual Listener

Hi,   I have just bought a Samsung Galaxy Watch Active with the purpose of running phone free. I live in the UAE and there is no option to download Spotify in the wearable app store. I was und...

Murtaza1

Casual Listener

930 Views

2 replies

0 likes

Samsung
  • 930 Views
  • 2 replies
  • 0 likes

200 Songs in Release Radar

Does anyone know how someone's Release Radar can contain 200 songs? From what I've seen for everyone else, it's 30 songs. Here's the link for the one in question. spotify:user:spotify:playlist:37i9dQZEVXbk0tZ2gT0JPb

Gig Goer

Does anyone know how someone's Release Radar can contain 200 songs?  From what I've seen for everyone else, it's 30 songs.  Here's the link for the one in question. spotify:user:spotif...

DUBSREDA

Casual Listener

1198 Views

3 replies

1 likes

Other
  • 1198 Views
  • 3 replies
  • 1 likes

Unavailable songs

PlanPremiumCountryIndia Device(Pixel 2, Desktop PC)Operating System(Android Pie, Windows 10) My Question or IssueMost of the songs that I had in my playlist are "Not available". It shows that the songs "Spotify can't play this right now.". Is it due ...

Newbie

Plan Premium Country India  Device (Pixel 2, Desktop PC) Operating System (Android Pie, Windows 10)   My Question or Issue Most of the songs that I had in my playlist are "Not ava...

526 Views

0 replies

0 likes

Music
  • 526 Views
  • 0 replies
  • 0 likes

Oooops, something went wrong. Reload

Hello, I'm having a persistent issue with the web player.whenever I go to the featured tab or "made for you" tab I get a red notification says "Oooops, something went wrong. Reload", no need to say that reloading doesn't change a thing. I clear brows...

Newbie

Hello, I'm having a persistent issue with the web player. whenever I go to the featured tab or "made for you" tab I get a red notification says "Oooops, something went wrong. Reload", no need t...

JJ2FAS4U

Casual Listener

2208 Views

2 replies

1 likes

Music
Other
  • 2208 Views
  • 2 replies
  • 1 likes

Superuser Contribution Recommended songs list suggesting explicit songs to child with only kids songs ever saved

We have Spotify for Family and I am setting up my son an account from brand new so he has a curated list of music to play. I cant turn off recommended songs so I hoped only inputting clean music would help. Nothing has been 'played', and I am creatin...

Newbie

We have Spotify for Family and I am setting up my son an account from brand new so he has a curated list of music to play. I cant turn off recommended songs so I hoped only inputting clean music woul...

Guido

Spotify Legend

939 Views

1 replies

0 likes

Other
  • 939 Views
  • 1 replies
  • 0 likes

Superuser Contribution J. Cole explicit songs issue

PlanPremiumCountry United StatesDeviceSamsung Galaxy S7 My Question or Issue J. Cole's album, 2014 Forest Hills Drive, although clearly marked explicit, play the clean version when I'm listening on my phone. Strangely, when I'm listening to the same ...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S7   My Question or Issue  J. Cole's album, 2014 Forest Hills Drive, although clearly marked explicit, play the clean ...

Guido

Spotify Legend

4811 Views

1 replies

0 likes

Samsung
  • 4811 Views
  • 1 replies
  • 0 likes

PlayStation 4 india

PlanPremiumCountry IndiaDevicePlayStation 4 My Question or IssueI purchased Spotify premium. I am unable to find Spotify app on PlayStation store. I have PlayStation Indian account.

Newbie

Plan Premium Country  India Device PlayStation 4   My Question or Issue I purchased Spotify premium. I am unable to find Spotify app on PlayStation store. I have PlayStation Indian ...

dushy42

Casual Listener

3694 Views

4 replies

2 likes

  • 3694 Views
  • 4 replies
  • 2 likes

Hacked account?

I have a premium account. Recently songs I know I've never listened to has appeared in my "heavy rotation" section. Tonight, while listening to podcast while going to sleep, my Android app stopped the podcast and started to play music from random "ne...

Newbie

I have a premium account. Recently songs I know I've never listened to has appeared in my "heavy rotation" section. Tonight, while listening to podcast while going to sleep, my Android app stopped th...

Noah

Spotify Star

904 Views

3 replies

0 likes

Other
  • 904 Views
  • 3 replies
  • 0 likes