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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10094 Views
  • 72 replies
  • 9 likes
  • Other
  • 10094 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20007 Views
  • 9 replies
  • 2 likes
  • Other
  • 20007 Views
  • 9 replies
  • 2 likes

Web player: Playing an ad consumes a lot of CPU which leads to a browser crash

Operating System: Fedora and Windows 10 (doesn't matter, appears on both)Browser: Firefox and Google Chrome (doesn't matter, appears on both)Player: Web player After I play a few songs, sometimes there are longer ads with 30 seconds and sometimes the...

  • Regular
  • Operating System: Fedora and Windows 10 (doesn't matter, appears on both) Browser: Firefox and Google Chrome (doesn't matter, appears on both) Player: Web player   After I play a few songs, ...
  • 500 Views
  • 0 replies
  • 0 likes
  • Other
  • 500 Views
  • 0 replies
  • 0 likes

Te harde/luide reclame

Als ik de muziek vrij hard heb staan in de auto komt er soms opeens keiharde reclame tussendoor (bijvoorbeeld de fluitjes van Coolblue) waardoor ik een gehoorbeschadiging oploop. Kan dat niet zachter? (En niet zo’n flauw antwoord als dan maar premium...

  • Newbie
  • Als ik de muziek vrij hard heb staan in de auto komt er soms opeens keiharde reclame tussendoor (bijvoorbeeld de fluitjes van Coolblue) waardoor ik een gehoorbeschadiging oploop. Kan dat niet zachter...
  • 904 Views
  • 0 replies
  • 6 likes
  • music
  • 904 Views
  • 0 replies
  • 6 likes

can't find a compilation in Spotify Web Player, but can via Google

Hi! I wanted to find Defected House Masters by Armand Van Helden 2016. can't find it through Web in Search (Defected House, House Masters)can't find it even through Artist page (Armand Van Helden). But if I search via Google it shows me Spotify web l...

  • Casual Listener
  • Hi!   I wanted to find Defected House Masters by Armand Van Helden 2016.   can't find it through Web in Search (Defected House, House Masters) can't find it even through Artist pa...
  • Nico
  • Community Legend
  • 713 Views
  • 6 replies
  • 0 likes
  • Web Player
  • 713 Views
  • 6 replies
  • 0 likes

Web Player Down

The web player will not load. It worked fine when I left yesterday and now it is gone. Every time I try, it says "website cannot be found." I NEED it back. Help!

  • Newbie
  • The web player will not load. It worked fine when I left yesterday and now it is gone. Every time I try, it says "website cannot be found." I NEED it back. Help! 
  • Nico
  • Community Legend
  • 731 Views
  • 1 replies
  • 0 likes
  • 731 Views
  • 1 replies
  • 0 likes

Web Player not moving past ad.

An ad played on the Web Player, and I accidentally reloaded, and now it is stuck there, The ad won't play, no other music will play, and logging out is ineffective. What should I do?

  • Casual Listener
  • An ad played on the Web Player, and I accidentally reloaded, and now it is stuck there, The ad won't play, no other music will play, and logging out is ineffective. What should I do? 
  • Nico
  • Community Legend
  • 403 Views
  • 3 replies
  • 0 likes
  • 403 Views
  • 3 replies
  • 0 likes

Music not playing on chromebook

My music has always worked on my Chromebook before, but when I click on a song nothing happens. Its very frustrating when you pay $10/month and cannot use it so please help!! It just started happening last week

  • Newbie
  • My music has always worked on my Chromebook before, but when I click on a song nothing happens. Its very frustrating when you pay $10/month and cannot use it so please help!! It just starte...
  • Nico
  • Community Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player won't play

I'm a teacher and up until a few days ago I was listening to spotify using the web player while marking after school. For some reason it now won't play. I can do everything else, find songs, add them to playlists ect but nothing happens when I press ...

  • Newbie
  • I'm a teacher and up until a few days ago I was listening to spotify using the web player while marking after school. For some reason it now won't play. I can do everything else, find songs, add them...
  • Nico
  • Community Legend
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

“Already linked with another account”

Whenever I try to sign into my Spotify account on my PS4, a message pops up and says that I’ve already linked my Spotify account to a PlayStation, but that’s not possible. I’ve just gone through a PlayStation support chat and he said to turn here to ...

  • Newbie
  • Whenever I try to sign into my Spotify account on my PS4, a message pops up and says that I’ve already linked my Spotify account to a PlayStation, but that’s not possible. I’ve just gone through a Pl...
  • Nico
  • Community Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

wordpress problems

Hi there. Lately I've found that when inserting a spotify playlist on to my wordpress blog, the player fills the entire screen and blots out a lot of my blog. Any ideas on how to fix this? This didn't use to happen. THanks.

  • Newbie
  • Hi there. Lately I've found that when inserting a spotify playlist on to my wordpress blog, the player fills the entire screen and blots out a lot of my blog. Any ideas on how to fix this? This didn'...
  • Nico
  • Community Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Songs repeat with no reason

I have the application installed on my PS4, I have an ongoing issue with it, a song is playing and suddenly in the middle of it starts again, I Already chatted with your tech support team, they told me to unistall the app. I did. However the issue is...

  • Newbie
  • I have the application installed on my PS4, I have an ongoing issue with it, a song is playing and suddenly in the middle of it starts again, I Already chatted with your tech support team, they told ...
  • Nico
  • Community Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Album is not showing for me

There is this album: Raskasta Joulua from 2013. I cannot listen to those songs anymore, it's all greyed out. Asked ppl over the internet and it seems that everybody else have access to it.Links:What ppl seeWhat I seeWhat I see2 Spotify plzz, why are ...

  • Casual Listener
  • There is this album: Raskasta Joulua from 2013.  I cannot listen to those songs anymore, it's all greyed out. Asked ppl over the internet and it seems that everybody else have access to it. Li...
  • Nico
  • Community Legend
  • 513 Views
  • 3 replies
  • 0 likes
  • music
  • 513 Views
  • 3 replies
  • 0 likes

Sharing Colaborative Playlist with non facebook friend

Hi, I am trying to share a playlist with a friend that I have already followed. I am on version 1.0.65.320 and there is no option in the share list to do so with a (non facebook) friend. See attachment. Could you please assist. Thanks

  • Casual Listener
  • Hi,   I am trying to share a playlist with a friend that I have already followed. I am on version 1.0.65.320 and there is no option in the share list to do so with a (non facebook) friend. See...
  • Nico
  • Community Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • Other
  • 574 Views
  • 1 replies
  • 0 likes

Discord Spotify Connection Problem

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueAlright, so when connecting with friends I've had a problem where my friend skips to another song and the song pauses and stops. Some songs that are lengthy begin at od...

  • Casual Listener
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Alright, so when connecting with friends I've had a problem where my friend skips to another...
  • Exayne11
  • Casual Listener
  • 539 Views
  • 1 replies
  • 0 likes
  • Other
  • 539 Views
  • 1 replies
  • 0 likes

Banner ads make listening almost impossible!

Whenever I'm listening via the web player - the only option I have at work - songs are interrupted and "skip" when most banners are loading, which is maddening! I also experience the ad audio playing over the actual song. I get that it's a free playe...

  • Newbie
  • Whenever I'm listening via the web player - the only option I have at work - songs are interrupted and "skip" when most banners are loading, which is maddening! I also experience the ad audio playing...
  • Nico
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Spotify Web Player Crashes

My Spotify web player locks up whenever it reaches the first advertisement. So I get to hear about 5 songs each day unless I log out and log back in again. This has been happeneing for months. Running Windows (don't know what version because I'm not ...

  • Newbie
  • My Spotify web player locks up whenever it reaches the first advertisement.  So I get to hear about 5 songs each day unless I log out and log back in again.  This has been happeneing for mo...
  • Nico
  • Community Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 391 Views
  • 1 replies
  • 0 likes

Album not showing up on my spotify

Hi, Strangely my friend can view and listen to Chasing Grace's album called nowhere near old enough, however this album doesn't show up at all on my spotify account. He shared the album with me, and now I can see it but the songs are greyed out and I...

  • Newbie
  • Hi,    Strangely my friend can view and listen to Chasing Grace's album called nowhere near old enough, however this album doesn't show up at all on my spotify account.  He shared t...
  • Nico
  • Community Legend
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Music pausing on Samsung TV after 1 second

Been listening to spotify on my Samsung smart tv (UN49KU7000F) for months with no problem, now all of a sudden it's pausing every second. Press play and pauses again after one second. Tried uninstalling and reinstalling, signing out of all devices, r...

  • Casual Listener
  • Been listening to spotify on my Samsung smart tv (UN49KU7000F) for months with no problem, now all of a sudden it's pausing every second. Press play and pauses again after one second.    ...
  • fonzywonzy
  • Casual Listener
  • 7789 Views
  • 35 replies
  • 14 likes
  • Samsung
  • 7789 Views
  • 35 replies
  • 14 likes

Ads not playing to continue Playlist

Ok, so when I listen to my playlist on the Spotify Web Player an add will say its playing but doesn't play, I wait for it to play but nothing happens. I refresh the page to see if that helps, it restarts my playlist from the first song and doesn't co...

  • Newbie
  • Ok, so when I listen to my playlist on the Spotify Web Player an add will say its playing but doesn't play, I wait for it to play but nothing happens. I refresh the page to see if that helps, it rest...
  • Nico
  • Community Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes