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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 11901 Views
  • 80 replies
  • 9 likes
  • Other
  • 11901 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20458 Views
  • 9 replies
  • 2 likes
  • Other
  • 20458 Views
  • 9 replies
  • 2 likes

Chromecast volume control

Is there anyway to make it so the volume slider remains active when casting to chromecast? This is an option with Netflix, Youtube... but not Spotify. I realize that over the past few months Chromecast has been changing their access. I used to be abl...

  • Casual Listener
  • Is there anyway to make it so the volume slider remains active when casting to chromecast?  This is an option with Netflix, Youtube...  but not Spotify.   I realize that o...
  • 678 Views
  • 0 replies
  • 4 likes
  • 678 Views
  • 0 replies
  • 4 likes

When Spotify will release in Russia?

Hello!I'm very love Spotify, because it has got the best recommedation of music and I want to buy Spotify Premium, but I can't do it, because Spotify not yet launched in Russia.Can you answer me, Is it will launch in this year?

  • Newbie
  •   Hello! I'm very love Spotify, because it has got the best recommedation of music and I want to buy Spotify Premium, but I can't do it, because Spotify not yet launched in Russia. Can y...
  • Loxer
  • Community Legend
  • 17406 Views
  • 2 replies
  • 12 likes
  • Other
  • 17406 Views
  • 2 replies
  • 12 likes

Solved!! Spotify Xbox One app

PlanFreeCountryBrazilDeviceXboxOne SOperating SystemXboxOne (Microsoft) My Question or Issue Spotify on my Xbox plays a time and then stops. This only happens on my profile. Could someone help me solve the problem?

  • Newbie
  • Plan Free Country Brazil Device XboxOne S Operating System XboxOne (Microsoft)   My Question or Issue  Spotify on my Xbox plays a time and then stops. This only happens on my prof...
  • Nico
  • Community Legend
  • 823 Views
  • 1 replies
  • 0 likes
  • Account
  • 823 Views
  • 1 replies
  • 0 likes

Web Player unresponsive and broken

I am currently having an issue that I cannot seem to find a fix for, my Web Player isnt working at all, it wont let me play any songs, looking closer I have a long list of "Web Player (Chrome)"'s in my devices, with no way of disconnecting them. The ...

  • Newbie
  • I am currently having an issue that I cannot seem to find a fix for, my Web Player isnt working at all, it wont let me play any songs, looking closer I have a long list of "Web Player (Chrome)"'s in ...
  • giodeluigi
  • Music Fan
  • 988 Views
  • 2 replies
  • 1 likes
  • 988 Views
  • 2 replies
  • 1 likes

Spotify on Roku Premiere

PlanFreeCountryUSA DeviceRoku My Question or IssueWe got Roku Premiere about a month ago (Jan 2019) and Spotify has been working fine. Two nights ago the music stopped as the songs seemed to continue to track on the screen. Now we can fiter through t...

  • Newbie
  • Plan Free Country USA   Device Roku     My Question or Issue We got Roku Premiere about a month ago (Jan 2019) and Spotify has been working fine. Two nights ago the music sto...
  • Wendy67
  • Newbie
  • 453 Views
  • 1 replies
  • 0 likes
  • Other
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify / Google Home assistant- United Arab Emirates, Dubai

PlanTrial PremiumCountry UAE - DubaiDevice(iPhone 6s)Operating System(iOS 10) My Question or Issue Spotify was launched in the end of 2018 in the UAE. I have created an account to use mainly on my Google Home Asssistant.When I go to the settings I ca...

  • Newbie
  • Plan Trial Premium Country  UAE - Dubai Device (iPhone 6s) Operating System (iOS 10)   My Question or Issue  Spotify was launched in the end of 2018 in the UAE. I have c...
  • llbrocker
  • Newbie
  • 1643 Views
  • 2 replies
  • 1 likes
  • Other
  • 1643 Views
  • 2 replies
  • 1 likes

Can't add songs to collaborative playlist from web version

I started a collaborative playlist so my husband and I could both put songs on it. Neither one of us can figure out how he can add a song to this playlist! He has a Chromebook so can only use the web version of Spotify and the navigation is not as go...

  • Newbie
  • I started a collaborative playlist so my husband and I could both put songs on it. Neither one of us can figure out how he can add a song to this playlist!   He has a Chromebook so can only us...
  • Nico
  • Community Legend
  • 1248 Views
  • 1 replies
  • 1 likes
  • 1248 Views
  • 1 replies
  • 1 likes

Playlist won't play

Today is my first day using spotify because i was getting tired of looped christmas radio stations online. i found a cool playlist and when i open it and press play it will play a song or two and then just stop. when i go back to the spotify screen, ...

  • Newbie
  • Today is my first day using spotify because i was getting tired of looped christmas radio stations online.  i found a cool playlist and when i open it and press play it will play a song or ...
  • Nico
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Album listed but most songs unable to play

PlanFreeCountryUSA Deviceiphone 8Operating SystemiOS12 My Question or IssueThere is an ablum listed on the website that I really like, however 20 of the 21 tracks are unavailable to listen to. Here is the link:https://open.spotify.com/album/2T73Nsi4g...

  • Casual Listener
  • Plan Free Country USA   Device iphone 8 Operating System iOS12   My Question or Issue There is an ablum listed on the website that I really like, however 20 of the 21 tracks are ...
  • Nico
  • Community Legend
  • 473 Views
  • 3 replies
  • 0 likes
  • music
  • 473 Views
  • 3 replies
  • 0 likes

Radio not loading

Since 2 week ago, I can't use radio stations.On old playlist, when I choose "Go to playlist radio", Spotify keeps loading for some time and then "This radio station cannot be started. Please try with something else" is displayed. When I create new pl...

  • Regular
  • Since 2 week ago, I can't use radio stations. On old playlist, when I choose "Go to playlist radio", Spotify keeps loading for some time and then "This radio station cannot be started. Please try wi...
  • Nico
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • Other
  • 318 Views
  • 1 replies
  • 0 likes

Xbox app not loading

Just bought an Xbox One and was hoping to listen to some music via my brand new fancy headset I've been watching this loading screen for about 5 hours now after the first 30 minutes I resetted the app after another 30 minutes of waiting for it to loa...

  • Regular
  • Just bought an Xbox One and was hoping to listen to some music via my brand new fancy headset I've been watching this loading screen for about 5 hours now after the first 30 minutes I resetted the ap...
  • Nico
  • Community Legend
  • 633 Views
  • 1 replies
  • 0 likes
  • 633 Views
  • 1 replies
  • 0 likes

Spotify Web Player keeps pausing and requires multiple page refreshes to resume playback

I have been using the spotify web player (open.spotify.com) for the last few months with no issues, recently however playback keeps pausing half way through a playlist (always inbetween songs) The back, forward and play buttons become greyed out and ...

  • Newbie
  • I have been using the spotify web player (open.spotify.com) for the last few months with no issues, recently however playback keeps pausing half way through a playlist (always inbetween songs)  ...
  • Nico
  • Community Legend
  • 1733 Views
  • 1 replies
  • 0 likes
  • 1733 Views
  • 1 replies
  • 0 likes

Spotify stops after 2 hours.

I'm using Spotify with my Sonos system on my iPhone. I have the premium plan but it stops playing music after 2 hours. Its a constant problem. Any ideas? Thanks!

  • Newbie
  • I'm using Spotify with my Sonos system on my iPhone. I have the premium plan but it stops playing music after 2 hours. Its a constant problem. Any ideas? Thanks!
  • Nico
  • Community Legend
  • 1058 Views
  • 1 replies
  • 1 likes
  • 1058 Views
  • 1 replies
  • 1 likes

Cannot log into spotify on my ps4

So I recently deleted my old Spotify account that was connected to my ps4 because I decided to make a new one. I logged out of my old Spotify acc on all of my devices including my ps4. Upon trying to log into my new Spotify acc using the “connect to ...

  • Newbie
  • So I recently deleted my old Spotify account that was connected to my ps4 because I decided to make a new one. I logged out of my old Spotify acc on all of my devices including my ps4. Upon trying to...
  • Nico
  • Community Legend
  • 877 Views
  • 1 replies
  • 0 likes
  • music
    PlayStation
    Sony
  • 877 Views
  • 1 replies
  • 0 likes

play button on the web play is greyed out

picture show what it looks like it's stuck on that song won't skip or play another song and that song is not playing either and the volume is stuck on max I've clear my cookies reinstalled flash and login in and out of spotify I'm on firefox version ...

  • Casual Listener
  • picture show what it looks like it's stuck on that song won't skip or play another song and that song is not playing either and the volume is stuck on max I've clear my cookies reinstalled flash and ...
  • Nico
  • Community Legend
  • 573 Views
  • 1 replies
  • 0 likes
  • 573 Views
  • 1 replies
  • 0 likes

Premium plan but wont play on sonos

Have premium plan but when using phone (Samsumg) as remote...sonos wont play; error message - I need to upgrade to premium...very frustrating.

  • Newbie
  • Have premium plan but when using phone (Samsumg) as remote...sonos wont play; error message - I need to upgrade to premium...very frustrating.
  • Nico
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

I can only edit collaborative playlists that I own

For some reason, I cannot edit a collaborative playlist that’s been shared with me. I went into my older playlists and found some others I knew were collaborative. I’ve found that if someone else created it, I can’t do anything but play it. IF I was ...

  • Casual Listener
  • For some reason, I cannot edit a collaborative playlist that’s been shared with me. I went into my older playlists and found some others I knew were collaborative.  I’ve found that if someone el...
  • Nico
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • Other
  • 393 Views
  • 1 replies
  • 0 likes

Playstation App keeps jumping songs

Every time i try to play a song it immediately starts jumping, the song barely starts and it already does it. My app is up to date and my internet connection it fine, it's been going on for months!!

  • Music Fan
  • Every time i try to play a song it immediately starts jumping, the song barely starts and it already does it. My app is up to date and my internet connection it fine, it's been going on for months!!&...
  • Nico
  • Community Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Web Player Brings Me to Cache

Salutations fellow Spotify users, Just yesterday I started having this problem. Every time I try to click on the web player website, it brings me to the cached version instead of the regular version. I'm using a school computer, so I'm not sure if th...

  • Newbie
  • Salutations fellow Spotify users,   Just yesterday I started having this problem. Every time I try to click on the web player website, it brings me to the cached version instead of the re...
  • Nico
  • Community Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • Other
  • 449 Views
  • 1 replies
  • 0 likes

Can not connect to the server

Okay so I’m haveing this error and I have tried uninstalling and reinstalling and restarting ps4 but still isn’t fixed please help!

  • Casual Listener
  • Okay so I’m haveing this error and I have tried uninstalling and reinstalling and restarting ps4 but still isn’t fixed please help!
  • Nico
  • Community Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes