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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 571 Views
  • 4 replies
  • 2 likes
  • Other
  • 571 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17181 Views
  • 8 replies
  • 1 likes
  • Other
  • 17181 Views
  • 8 replies
  • 1 likes

Superuser Contribution Genres

Is there a way to "create" your own genreI would like to browse in other genres than the ones made by Spotify till now. If there is a way to add a sorting algorithm to the Android app, it would be great.If not it would be good if Spotify could add mo...

  • Casual Listener
  • Is there a way to "create" your own genre I would like to browse in other genres than the ones made by Spotify till now.  If there is a way to add a sorting algorithm to the Android app, it wo...
  • Jemi
  • Spotify Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • music
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution prepaid premium & headspace

Hi, Is it possible to add headspace to an existing prepaid premium subscription?Can't find a way to do that so I wonder if it's possible if your premium Spotify subscription is a prepaid one. R.

  • Casual Listener
  • Hi,   Is it possible to add headspace to an existing prepaid premium subscription? Can't find a way to do that so I wonder if it's possible if your premium Spotify subscription is a prepaid o...
  • Jemi
  • Spotify Legend
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see podcasts on fire stick

PlanPremiumCountry USDeviceSamsung TV - Amazon Firestick / Android (Samsung S7) / Windows ClientOperating SystemSamsung TV - Amazon Firestick / Android (Samsung S7) / Windows My Question or Issue Just curious if anyone else has this issue. Whenever I...

  • Casual Listener
  • Plan Premium Country  US Device Samsung TV - Amazon Firestick / Android (Samsung S7) / Windows Client Operating System Samsung TV - Amazon Firestick / Android (Samsung S7) / Windows ...
  • Jemi
  • Spotify Legend
  • 1366 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 1366 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist is apparently hidden for me?

PlanFree/PremiumCountryBrazilDeviceMoto G4, Spotify PC.Operating SystemAndroid 7, Windows 10. My Question or IssueI used to listen to this playlist, then all of the sudden, it just doesn't appear to me anymore. Luckily, Google still has it in its rec...

  • Newbie
  • Plan Free/Premium Country Brazil Device Moto G4, Spotify PC. Operating System Android 7, Windows 10.   My Question or Issue I used to listen to this playlist, then all of the sudden, i...
  • Jemi
  • Spotify Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • Other
  • 321 Views
  • 1 replies
  • 0 likes

Solved!! web player issue

PlanFree/PremiumCountryusaDevicechromeOperating Systemwindows 2012My Question or Issueweb playerhelloafter login and clicking on webplayerthis image show step of the web playerusing chrome or internet explorerhelp please

spotify logo.PNG
  • Regular
  • Plan Free/Premium Country usa Device chrome Operating System windows 2012 My Question or Issue web player hello after login and clicking on webplayer this image show step of the web p...
  • Nico
  • Community Legend
  • 1627 Views
  • 12 replies
  • 0 likes
  • music
  • 1627 Views
  • 12 replies
  • 0 likes

Superuser Contribution Update from app and computer

Hello everyone,I am a bit upset because i am currently adding or deleting songs to do m'y playlist. I start on m'y computer then i went on m'y Phone. All the songs i deleted on m'y Spotify on m'y laptop are still on on m'y spotify in my phone. How up...

  • Visitor
  • Hello everyone, I am a bit upset because i am currently adding or deleting songs to do m'y playlist. I start on m'y computer then i went on m'y  Phone. All the songs i deleted on m'y Spotify o...
  • Jemi
  • Spotify Legend
  • 566 Views
  • 1 replies
  • 0 likes
  • Connect
  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android version on Chromebook won't sync local files

Hi. I have a Google Pixelbook with Chrome OS running the android version of Spotify, and I have a premium subscription. I'm trying to transfer some local files on my old Macbook Air, so I followed the official instructions, put these tracks in a play...

  • Casual Listener
  •   Hi. I have a Google Pixelbook with Chrome OS running the android version of Spotify, and I have a premium subscription. I'm trying to transfer some local files on my old Macbook Air...
  • Jemi
  • Spotify Legend
  • 1349 Views
  • 5 replies
  • 0 likes
  • Other
  • 1349 Views
  • 5 replies
  • 0 likes

Superuser Contribution Queue goes to top the playlist when removing a song while playing using Connect

Hi, first post here,premium user on Android + Windows. This may seem very specific so I couldn't find anything on it, but it is so so annoying and important, I'm sure many people suffer from it. When I play a playlist on one device (my living room PC...

  • Regular
  • Hi, first post here, premium user on Android + Windows.   This may seem very specific so I couldn't find anything on it, but it is so so annoying and important, I'm sure many people suffer fr...
  • Jemi
  • Spotify Legend
  • 550 Views
  • 3 replies
  • 0 likes
  • Connect
  • 550 Views
  • 3 replies
  • 0 likes

Web Player plays wrong song

Good afternoon, unfortunately, there is a bug in Web Player (Windows 10, latest Firefox): if I hit play next to a song of my favourite songs playlist it plays the on under it, or up to 4 times under it. Anyone know what to do? Thanks

  • Composer
  • Good afternoon,   unfortunately, there is a bug in Web Player (Windows 10, latest Firefox): if I hit play next to a song of my favourite songs playlist it plays the on under it, or up to 4 tim...
  • songassistant
  • Composer
  • 566 Views
  • 2 replies
  • 0 likes
  • 566 Views
  • 2 replies
  • 0 likes

Cancel my own music

Hello guys, I see that my own music album is on Spotify (it's possible that I uploaded it here few years ago but I don't remember).Is there a way to remove all my tracks from Spotify?

  • Newbie
  • Hello guys,    I see that my own music album is on Spotify (it's possible that I uploaded it here few years ago but I don't remember). Is there a way to remove all my tracks from Spotify...
  • Nico
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • music
  • 367 Views
  • 1 replies
  • 0 likes

PS4 Won’t Play

Plan: FreeCountry: US Device: PS4My Question or IssueOk, so I was playing Battlefield 4 earlier listening and then I wanted to change to another one one of my playlists. Everytime I try, this comes up(image below) and when I try to log in it won’t le...

344A4004-226B-49FF-9D72-B5888D6FDFB6.jpeg A77E9FFA-298A-47F1-B095-CB2F5E29EB78.jpeg
  • Casual Listener
  • Plan: Free Country: US   Device: PS4 My Question or Issue Ok, so I was playing Battlefield 4 earlier listening and then I wanted to change to another one one of my playlists. Everytime I tr...
  • Nico
  • Community Legend
  • 1280 Views
  • 3 replies
  • 0 likes
  • 1280 Views
  • 3 replies
  • 0 likes

Need help removing Explicit Songs from Web Player

Hi! I just added my mom to my family plan and she would like to use Spotify at work but doesn't have the ability to download the app. I've read that even if you add the "do not play explicit songs" option on your phone, it doesn't transfer over to yo...

  • Newbie
  • Hi!  I just added my mom to my family plan and she would like to use Spotify at work but doesn't have the ability to download the app.  I've read that even if you add the "do not play expl...
  • Nico
  • Community Legend
  • 2721 Views
  • 1 replies
  • 4 likes
  • Other
  • 2721 Views
  • 1 replies
  • 4 likes

Solved!! add playlists to playlists

Hi, I would like to know if there is a way to add a Playlist to another, this would be a very nice feature and I don't find any so it could be that this feature has to be added, so if you like this idea please like(Or show me how it's possible)

  • Casual Listener
  • Hi,  I would like to know if there is a way to add a Playlist to another, this would be a very nice feature and I don't find any so it could be that this feature has to be added, so if you like...
  • Nico
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • music
  • 398 Views
  • 1 replies
  • 0 likes

Solved!! black screen with my samsung smart tv since uptade of spotify 07 sept 2018

PlanPremiumCountry switzerlandDeviceSamsung smart tv MU61700Operating System? tv from 2017 My Question or Issue since the uptade of spotify on my smart tv (07 sept 2018) i cannot use spotify on it. i open the app, but i cannot do anything the screen ...

  • Casual Listener
  • Plan Premium Country  switzerland Device Samsung smart tv MU61700 Operating System ? tv from 2017   My Question or Issue  since the uptade of spotify on my smart tv (07 sept ...
  • Nico
  • Community Legend
  • 8435 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 8435 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify won't play from Facebook

I have FB and SP connected. When you see the > as below, shouldn't Spotify web player pop up? Or something?

1.jpg
  • Regular
  •    I have FB and SP connected. When you see the > as below, shouldn't Spotify web player pop up? Or something?
  • bg007
  • Regular
  • 1431 Views
  • 11 replies
  • 0 likes
  • Other
  • 1431 Views
  • 11 replies
  • 0 likes

Solved!! Playlist created in Web player becomes public?

I have and use Spotify both on desktop, mobile and the web. In the desktop/mobile I have configured the settings so that playlists I create doesn't automatically become public. It seems the Web player ignores this setting, and doesn't have a setting ...

  • Newbie
  •   I have and use Spotify both on desktop, mobile and the web. In the desktop/mobile I have configured the settings so that playlists I create doesn't automatically become public. It s...
  • Nico
  • Community Legend
  • 609 Views
  • 1 replies
  • 0 likes
  • Other
  • 609 Views
  • 1 replies
  • 0 likes

Follow button embedded iframe CSS issue

Hey, not sure if this is the best place to report this, but we found a small CSS issue for the web team over there, on the follow button iframe you generate at https://developer.spotify.com/documentation/widgets/generate/follow-button/ Basically, if ...

  • Newbie
  • Hey, not sure if this is the best place to report this, but we found a small CSS issue for the web team over there, on the follow button iframe you generate at https://developer.spotify.com/documenta...
  • Jose_M
  • Spotify Star
  • 1417 Views
  • 1 replies
  • 1 likes
  • Other
  • 1417 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify on argon stream 2

Hi,I do have an premium account and do stream via 'spotify connect' on different devices.My Argon Stream 2 shows problems, a few time a day. At that time, after selecting a new song (on my iphone), nothing happens. The argon shows: "Press Play" toget...

  • Newbie
  • Hi, I do have an premium account and do stream via 'spotify connect' on different devices. My Argon Stream 2 shows problems, a few time a day.   At that time, after selecting a new song (on ...
  • Peter
  • Spotify Legend
  • 1987 Views
  • 1 replies
  • 0 likes
  • Other
  • 1987 Views
  • 1 replies
  • 0 likes

Multiple Users / Device Solution Needed

PlanFamily PremiumCountry UKDevicevariousOperating SystemVarious My Question or Issue I need a solution that would let different people use spotify in different rooms of my house simultaniously. I'm going to struggle to explain clearly as there are s...

  • Newbie
  • Plan Family Premium Country  UK Device various Operating System Various   My Question or Issue  I need a solution that would let different people use spotify in different roo...
  • Algertc
  • Music Fan
  • 408 Views
  • 1 replies
  • 0 likes
  • music
  • 408 Views
  • 1 replies
  • 0 likes