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Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

43148 Views

7 replies

2 likes

  • 43148 Views
  • 7 replies
  • 2 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Boehmin

Visitor

34439 Views

184 replies

16 likes

Other
  • 34439 Views
  • 184 replies
  • 16 likes

Solved!!Superuser Contribution Spotify for Artists stats not accurate

Okay, so I am going to try my best to outline the situation in the most detail possible (stay with me). Basically, my band released a single a year ago. It did well but slowly started fizzling up until almost exactly a year later. Still getting some ...

Casual Listener

Okay, so I am going to try my best to outline the situation in the most detail possible (stay with me).  Basically, my band released a single a year ago.  It did well but slowly started fiz...

moetoslow

Newbie

52261 Views

27 replies

1 likes

Other
  • 52261 Views
  • 27 replies
  • 1 likes

[Denon] Display artist and song title on display

PlanPremium CountryRO DeviceDenon AVR-X1200 My Question or IssueThis issue was previously posted by Ramones here presented as an ideea. Or a nice to have. Well, Spotify, almost every free radio stream have those metadata along their streaming url, so...

Casual Listener

Plan Premium   Country RO   Device Denon AVR-X1200   My Question or Issue This issue was previously posted by Ramones here presented as an ideea. Or a nice to have.  We...

Gabriel113

Visitor

4476 Views

9 replies

5 likes

Denon
  • 4476 Views
  • 9 replies
  • 5 likes

downloads

Ik nam een premium abonnement, 3 maanden gratis, vanaf november betalend, 12€ per maand, waarom kan ik nu nog niet downloaden en offline luisteren ?

Visitor

Ik nam een premium abonnement, 3 maanden gratis, vanaf november betalend, 12€ per maand, waarom kan ik nu nog niet downloaden en offline luisteren ?

Amay

Spotify Star

76 Views

1 replies

0 likes

  • 76 Views
  • 1 replies
  • 0 likes

Superuser Contribution Goalhanger podcasts not working

PlanPremiumCountryItaly Operating SystemSeen on all devices - Mac OS and android My Question or IssueI can't play any goalhanger podcasts on my devices for some reason. I checked with someone else in the same country and they can! Is it my account?

Visitor

  Plan Premium Country Italy   Operating System Seen on all devices - Mac OS and android    My Question or Issue I can't play any goalhanger podcasts on my devices for s...

MihailY

Moderator

82 Views

1 replies

0 likes

  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution BOSE Soundbar 300 vs BOSE TV Speaker

Plan PremiumFree/PremiumCountry Australia DeviceDesktop PCOperating SystemWindows 11 Pro x64 My Question or Issue I have Spotify installed on my Android as well as my Desktop PC. When I am at partners location I play Spotify through my Android device...

Casual Listener

Plan Premium Free/Premium Country Australia   Device Desktop PC Operating System Windows 11 Pro x64   My Question or Issue I have Spotify installed on my Android as well as my Desk...

Yordan

Moderator

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect spotify to tiktok

PlanPremiumCountryNetherlandsDeviceiPhone XSOperating SystemiOS 17.5.1 My Question or IssueI want to connect my spotify to my tiktok as listed in this article: https://support.spotify.com/bw/article/tiktok-and-spotify/but i don’t have the music optio...

Casual Listener

Plan Premium Country Netherlands Device iPhone XS Operating System iOS 17.5.1   My Question or Issue I want to connect my spotify to my tiktok as listed in this article: https://suppor...

BenjiBlaakilde

Newbie

16565 Views

7 replies

1 likes

Connect
Music
Other
  • 16565 Views
  • 7 replies
  • 1 likes

Superuser Contribution Not getting presale offers

Hi folks - was just looking at the upcoming Big Thief concert. I never received a pre-sale code. I have the notifications turned on to receive them. Spotify tells me I am in the top 0.00001% or whatever of fans worldwide for listenership. What am I d...

Visitor

Hi folks - was just looking at the upcoming Big Thief concert.  I never received a pre-sale code.  I have the notifications turned on to receive them.  Spotify tells me I am in the top...

Maria

Moderator

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding a song to queue allows to add the same song multiple times, it's nothing but loop-Yogeswari

PlanFreeCountryIndiaDevice(Mobile)Operating System(Android) My Question or IssueOn mobile, if the same song is added multiple times, it effectively becomes a loop. Is this a desired feature or bug?

Visitor

Plan Free Country India Device (Mobile) Operating System (Android)   My Question or Issue On mobile, if the same song is added multiple times, it effectively becomes a loop. Is this a ...

MihailY

Moderator

121 Views

1 replies

0 likes

Discussion
Possible Bug
Question
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution why is spotify linking my old account to discord?

I made a new spotify account and i unlinked my old one from my discord. Then as i tried adding the new one, it just automatically said my account was linked and it showed my old one. I tried multiple times and it keeps adding my old spotify account. ...

Visitor

I made a new spotify account and i unlinked my old one from my discord. Then as i tried adding the new one, it just automatically said my account was linked and it showed my old one. I tried multiple...

Mayso

Visitor

28958 Views

8 replies

4 likes

  • 28958 Views
  • 8 replies
  • 4 likes

Superuser Contribution Lost audiobook top up hours

I purchased a 12.99 top up of audiobook hours on August 6. I don’t believe they posted to my account and they have not been used. Either not used at all or maybe a couple of hours Before my next free 15 would have been added. I see no record other th...

Casual Listener

I purchased a 12.99 top up of audiobook hours on August 6. I don’t believe they posted to my account and they have not been used. Either not used at all or maybe a couple of hours Before my next free...

shanulrich

Newbie

3117 Views

13 replies

0 likes

Account
  • 3117 Views
  • 13 replies
  • 0 likes

“Copied from Liked Songs”

I clicked on someone’s profile/recent playlist and it says “copied from your Liked Songs on xxxx date” on the top of the page. What does this mean?

Visitor

I clicked on someone’s profile/recent playlist and it says “copied from your Liked Songs on xxxx date” on the top of the page. What does this mean?

3nev

Visitor

3626 Views

2 replies

0 likes

  • 3626 Views
  • 2 replies
  • 0 likes

Spotify removed our release for bot streams, even after i reported it and was told they cant help!

Hey there, I am in a band called CØVES and today we received the gutting email that we have had a release taken down from Spotify for suspicion of artificial streams.We have never paid for any music promotion service which is why when i noticed a spi...

Casual Listener

Hey there,  I am in a band called CØVES and today we received the gutting email that we have had a release taken down from Spotify for suspicion of artificial streams. We have never paid f...

Krupted

Regular

13777 Views

36 replies

7 likes

Other
  • 13777 Views
  • 36 replies
  • 7 likes

Superuser Contribution Podcast Episode List Scroll Location Resetting to Top

Plan Premium Country UK Device Desktop Operating System Windows 11 My Question or Issue It is impossible to open a podcast feed at the currently listened to episode. Opening the podcast feed by clicking on the podcast's tile on the home screen opens ...

Regular

Plan Premium Country UK Device Desktop Operating System Windows 11   My Question or Issue It is impossible to open a podcast feed at the currently listened to episode. Openin...

MihailY

Moderator

700 Views

2 replies

0 likes

Other
  • 700 Views
  • 2 replies
  • 0 likes

Solved!! Spotify for Artists - Song is not part of your current catalogue

Hi, I'm not sure if this is the right place to post this question but I couldn't find a fitting forum for this on this community. I have just released a new single on Friday and after ranking up close to 2000 streams during the weekend, I suddenly co...

Visitor

Hi,    I'm not sure if this is the right place to post this question but I couldn't find a fitting forum for this on this community.   I have just released a new single on Friday a...

Marentesproducer

Visitor

25114 Views

13 replies

10 likes

  • 25114 Views
  • 13 replies
  • 10 likes

Superuser Contribution [Mobile][Developer] display lyrics on the car windscreen with a head up display

Songs' texts are difficult to grasp for no-native speakers. Even if they are in English and the listener knows this language quite well. Hence tons of sites with lyrics and home-made subtitled video clips. Also Spotify gives the text subtiles for man...

Casual Listener

Songs' texts are difficult to grasp for no-native speakers. Even if they are in English and the listener knows this language quite well. Hence tons of sites with lyrics and home-made subtitled video ...

Lope879

Newbie

4181 Views

4 replies

1 likes

Developer
Mobile
  • 4181 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Tesla offline music?

Hi! Have searched but can´t find a Y/N so here goes:In the Tesla in car app, can I save music offline? Thnx in advance /jensb

Newbie

Hi!   Have searched but can´t find a Y/N so here goes: In the Tesla in car app, can I save music offline?   Thnx in advance /jensb

brethower_k

Casual Listener

11913 Views

13 replies

6 likes

Other
  • 11913 Views
  • 13 replies
  • 6 likes

Superuser Contribution How do I stop a podcast I don't like from autoplaying?

A podcast I really dislike (I listened to a couple episodes then decided I didn't like it) keeps autoplaying when I'm playing podcasts. I rated it 1 star in hopes that might stop it from autoplaying when I'm listening to podcasts but it keeps coming ...

Visitor

A podcast I really dislike (I listened to a couple episodes then decided I didn't like it) keeps autoplaying when I'm playing podcasts. I rated it 1 star in hopes that might stop it from autoplaying ...

Ivelina

Moderator

34068 Views

58 replies

37 likes

  • 34068 Views
  • 58 replies
  • 37 likes

Superuser Contribution I can't reproduce one podcast

I can't reproduce Territorio Revival podcast. I have changed my phone, and before I can listen to it, but now I dont know how to listen to it again because when I try to reproduce it its like its finished but its not.PlanFreeCountrySpain Device(iPhon...

Visitor

I can't reproduce Territorio Revival podcast. I have changed my phone, and before I can listen to it, but now I dont know how to listen to it again because when I try to reproduce it its like its fin...

MihailY

Moderator

178 Views

1 replies

0 likes

Other
  • 178 Views
  • 1 replies
  • 0 likes