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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

64417 Views

7 replies

4 likes

  • 64417 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39111 Views

219 replies

20 likes

Other
  • 39111 Views
  • 219 replies
  • 20 likes

Solved!! spotify webplayer isnt playing any songs

PlanFree Operating System(Windows 10) i use chrome My Question or Issue My spotify webplayer isn't playing any music and theres no album picture showing on the bottom left when I click play on a song. The only thing that shows up is the songs album n...

Regular

  Plan Free     Operating System (Windows 10) i use chrome   My Question or Issue  My spotify webplayer isn't playing any music and theres no album picture showing o...

Loxer

Community Legend

1500 Views

3 replies

0 likes

Music
Other
  • 1500 Views
  • 3 replies
  • 0 likes

unable to play john sinclair

PlanPremiumCountrygermanyDevicePC, Huawei, nexus 7Operating Systemwindows, android My Question or Issuei can't play songs from john sinclair on all my devices including webplayer.i have tried: reinstalling, loggig out and in again.however i can downl...

Newbie

Plan Premium Country germany Device PC, Huawei, nexus 7 Operating System windows, android   My Question or Issue i can't play songs from john sinclair on all my devices including webpl...

Ryko

Music Fan

675 Views

1 replies

0 likes

Samsung
  • 675 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Hiding and publishing playlist bugged

Zte Axon 7 Android 7.1.1 Spotify Premium version 8.4.62.490 armV7Desktop, Microsoft Store version 1.0.85.257.g0f8531bd When I hide my playlist on PC then it shows as published on my phone. Then after hiding it again on Android it shows as published o...

Music Fan

    Zte Axon 7 Android 7.1.1 Spotify Premium version 8.4.62.490 armV7 Desktop, Microsoft Store version 1.0.85.257.g0f8531bd   When I hide my playlist on PC then it shows as publis...

FabianS_Bogota

Roadie

2141 Views

9 replies

2 likes

  • 2141 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Alexa Connected to Spotify

I had my spotify account linked the Alexa App for an echo dot, I got premum as an entertainment pack with a phone contract. as that contract ended the subscription was cancelled and now the new contracts entertainment pack has been applpied for a new...

Newbie

I had my spotify account linked the Alexa App for an echo dot, I got premum as an entertainment pack with a phone contract. as that contract ended the subscription was cancelled and now the new contr...

Jemi

Spotify Legend

1017 Views

1 replies

0 likes

Connect
  • 1017 Views
  • 1 replies
  • 0 likes

Newer public playlists not showing up on others' devices

Hi all, I'm on a family premium plan in the US. When others go onto my profile, they can see the public playlists that I've created a while back, but for some reason, the newer public ones that I've created don't show up. Could I get some help please...

Newbie

  Hi all, I'm on a family premium plan in the US. When others go onto my profile, they can see the public playlists that I've created a while back, but for some reason, the newer public ones th...

PKimchi

Regular

932 Views

1 replies

0 likes

Other
  • 932 Views
  • 1 replies
  • 0 likes

Alexa command

I just got an Echo Dot. Trying around and find out that i cant command Alexa to play all my saved(favorite) songs. I can command it to play any playlist thought. Any ideal ???

Newbie

  I just got an Echo Dot.  Trying around and find out that i cant command Alexa to play all my saved(favorite) songs. I can command  it to play any playlist thought.   Any ide...

Keanu_C

Community Legend

667 Views

1 replies

0 likes

Music
  • 667 Views
  • 1 replies
  • 0 likes

Samsung Smart TV UI bug

PlanPremiumCountryUnited KingdomDeviceSamsung UE49MU8000Operating SystemTizen? My IssueWhen launching songs from playlists that have a genius behind the lyrics supplement, the actual play screen will close to the main browse screen. This also happens...

Newbie

Plan Premium Country United Kingdom Device Samsung UE49MU8000 Operating System Tizen?   My Issue When launching songs from playlists that have a genius behind the lyrics supplement, ...

Nico

Community Legend

580 Views

1 replies

0 likes

Samsung
  • 580 Views
  • 1 replies
  • 0 likes

Alphabetical playlist

Since the update I can't put my play list in alphabetical order like I used to do before. Am I the only one with that problem? Now it's super hard to see which bands I have in my playlist or the songs. Also, we were able to scroll down with letters o...

Newbie

Since the update I can't put my play list in alphabetical order like I used to do before.  Am I the only one with that problem?  Now it's super hard to see which bands I have in my playli...

discotetris16

Casual Listener

669 Views

2 replies

1 likes

Other
  • 669 Views
  • 2 replies
  • 1 likes

Autoplay feature doesn't work with Chromecast Audio

PlanPremiumCountryUSADeviceLG V30Operating SystemAndroid My Question or IssueI'm a big fan of the Autoplay feature, which continues playing similar tracks when a playlist/album is over. But it doesn't appear to work when streaming from my phone to Ch...

Casual Listener

Plan Premium Country USA Device LG V30 Operating System Android   My Question or Issue I'm a big fan of the Autoplay feature, which continues playing similar tracks when a playlist/alb...

osornios

Spotify Star

2939 Views

2 replies

4 likes

  • 2939 Views
  • 2 replies
  • 4 likes

Discord not displaying music from Spotify

PlanPremium for FamilyCountryUS DevicePC, Macbook Pro late 2016Operating SystemiOS 10, Windows 10 My Question or IssueHi, this issue has been occuring when I use Spotify + Discord across multiple devices/OS for the last few days. I have Discord linke...

Newbie

Plan Premium for Family Country US   Device PC, Macbook Pro late 2016 Operating System iOS 10, Windows 10   My Question or Issue Hi, this issue has been occuring when I use Spoti...

Sebasty

Community Legend

4831 Views

1 replies

1 likes

Music
Other
  • 4831 Views
  • 1 replies
  • 1 likes

Not possible to select songs from "Next Up" list of Play Queue ???

PlanPremium (family)Country CanadaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueUsing Web Player, when you bring up the Play Queue, why are we not allowed to select or skip to any songs from the "Next Up" list the same way we can whi...

Newbie

Plan Premium (family) Country  Canada Device Desktop PC Operating System Windows 10   My Question or Issue Using Web Player, when you bring up the Play Queue, why are we not allow...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Device Not Recognized

I have a Spotify premium account. For the past year Spotify Connect recognized my Yamaha Wireless amp on any device (Android, Ipad, etc). Now Spotify does not recognize the wireless amp on any device. I have rebooted the amp (including hard reset), i...

Casual Listener

I have a Spotify premium account.  For the past year Spotify Connect recognized my Yamaha Wireless amp on any device (Android, Ipad, etc).  Now Spotify does not recognize the wireless amp o...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Solved!! Google home and playlists

PlanFree DeviceGoogle Home Mini My Question or IssueHi, I would like to listen to my playlists on my Google Home device. When I say "Hey Google play [name of my playlist] it will start radio station based on that playlist. Is it possible to play it o...

Regular

Plan Free   Device Google Home Mini   My Question or Issue Hi,   I would like to listen to my playlists on my Google Home device. When I say "Hey Google play [name of my playl...

Loxer

Community Legend

8878 Views

8 replies

0 likes

Other
  • 8878 Views
  • 8 replies
  • 0 likes

Superuser Contribution Sonos and Spotify

Hi I play Spotify through my sonos system and nothing else but this week I have started getting the following Error .Playback from Spotify was stopped because playback was started from another room or device. Spotify limits the number of simultaneous...

Newbie

Hi I play Spotify through my sonos system and nothing else but this week I have started getting the following Error .Playback from Spotify was stopped because playback was started from another room o...

Jemi

Spotify Legend

880 Views

1 replies

0 likes

  • 880 Views
  • 1 replies
  • 0 likes

"Hidden" Albums

I've been going through some of my older playlists to clean up ones I no longer need. I've come across examples of albums that no longer appear on the artist page, but because my old playlist included them, I am able to navigate to the album page and...

Gig Goer

I've been going through some of my older playlists to clean up ones I no longer need.  I've come across examples of albums that no longer appear on the artist page, but because my old playlist i...

Jose_M

Spotify Star

2586 Views

1 replies

2 likes

Other
  • 2586 Views
  • 1 replies
  • 2 likes

Superuser Contribution multi-language playlist radio is biased

I have a multi-language playlist (in my case its English, Hebrew, and Spanish). However, when I play playlist radio or try to get recommendations on what to add to the playlist, I only get songs in Hebrew. Usually, even those are from a very specific...

Newbie

I have a multi-language playlist (in my case its English, Hebrew, and Spanish).  However, when I play playlist radio or try to get recommendations on what to add to the playlist, I only ge...

SergioDavid

Roadie

780 Views

1 replies

0 likes

Other
  • 780 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs by The Police aren't available

PlanPremiumCountry United Kingdom My Question or IssueFor some reason, even though I have a premium account, I can't play any songs by The Police. The Artist page and their albums show up in searches, and they're not greyed out. But when I click on a...

Casual Listener

Plan Premium Country   United Kingdom   My Question or Issue For some reason, even though I have a premium account, I can't play any songs by The Police. The Artist page and their al...

sparkthatbled

Casual Listener

1129 Views

4 replies

0 likes

Music
  • 1129 Views
  • 4 replies
  • 0 likes

Superuser Contribution Web player won't play

PlanPremiumCountryUS DeviceHP Z440 DesktopOperating SystemDebian My Question or IssueThe web player loads in Chrome, but will not play anything. I created a new Chrome profile with no cookies/extensions/etc, and it still won't play.

Casual Listener

Plan Premium Country US   Device HP Z440 Desktop Operating System Debian   My Question or Issue The web player loads in Chrome, but will not play anything. I created a new Chrome...

Alfredo

Roadie

531 Views

1 replies

0 likes

Music
Other
  • 531 Views
  • 1 replies
  • 0 likes

Spotify app will not work on PS4

Background infoOld Spotify account was linked to my original Facebook accountOld Spotify account was linked to my PS4Facebook decided to permanently deactivate my original accountDue to this I had to create a new Spotify account and have all my playl...

Newbie

Background info Old Spotify account was linked to my original Facebook account Old Spotify account was linked to my PS4 Facebook decided to permanently deactivate my original account Due to ...

913 Views

0 replies

0 likes

  • 913 Views
  • 0 replies
  • 0 likes

Pain befalls me bandit radio will not work

PlanFree/PremiumCountry DeviceI don't think my specific phone matters and it also happens on ps4Operating System My Question or Issue I try to play bandit radio on my phone and ps4. On my phone it just has greyed out text and then it comes up with so...

Newbie

Plan Free/Premium Country   Device I don't think my specific phone matters and it also happens on ps4 Operating System     My Question or Issue  I try to play bandit rad...

582 Views

0 replies

0 likes

Music
  • 582 Views
  • 0 replies
  • 0 likes