Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
62330 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
Yesterday I'de downloaded spotify and liked some artists as it recommended after starting up. After doing that, Spotify suggested me some playlists with songs mixed from the genres/artists I liked. I haven't got to start any of those because I immedi...
Yesterday I'de downloaded spotify and liked some artists as it recommended after starting up. After doing that, Spotify suggested me some playlists with songs mixed from the genres/artists I liked. I...
Community Legend
1982 Views
1 replies
1 likes
Hi there! Since a couple of month now I have a strange error on my PS4 when listening on Spotiy. Wether I start my music directly via the Spotify-App or via the context-menu (when you press & hold the "PS"-Button on the controller) the music will sto...
Hi there! Since a couple of month now I have a strange error on my PS4 when listening on Spotiy. Wether I start my music directly via the Spotify-App or via the context-menu...
Regular
4302 Views
1 replies
0 likes
PlanPremiumCountry U.K. My Question or Issue I save my discover weekly each week to keep a record of each playlist, as I often enjoy the playlist and go back to listen to each one, and I often enjoy shuffling the playlist folder to have a large bank ...
Plan Premium Country U.K. My Question or Issue I save my discover weekly each week to keep a record of each playlist, as I often enjoy the playlist and go back to listen to e...
Casual Listener
3545 Views
4 replies
1 likes
Hi everyone, I've recently beent trying to post in the Spotify playlist exchange, but can't seem to actually post my message. I can fill out all the boxes, and the URI is accepted, but it keeps asking me to select a tag, even though I already have. T...
Hi everyone, I've recently beent trying to post in the Spotify playlist exchange, but can't seem to actually post my message. I can fill out all the boxes, and the URI is accepted, b...
Casual Listener
846 Views
1 replies
0 likes
PlanPremiumCountryAustria Device(Huawei Mate 9 with Android 8, Pioneer VSX-932 AV-Receiver with spotify connect) My Question or Issuei playback a song from a playlist and use the Pioneer VSX-932 as a spotify connect playback device, everything is wor...
Plan Premium Country Austria Device (Huawei Mate 9 with Android 8, Pioneer VSX-932 AV-Receiver with spotify connect) My Question or Issue i playback a song from a playlis...
Casual Listener
853 Views
2 replies
0 likes
PlanPremiumCountryNetherlandsDeviceSamsung qled 49q7fOperating SystemThe latest smarthubMy Question or IssueSpotify keeps logging me off everytime I turn off my Samsung QLED tv.Also half of the time when I activate the app I get a green spotify logo ...
Plan Premium Country Netherlands Device Samsung qled 49q7f Operating System The latest smarthub My Question or Issue Spotify keeps logging me off everytime I turn off my Samsung QLED tv. Al...
Casual Listener
1712 Views
3 replies
0 likes
The UI is unbearably terrible.
The UI is unbearably terrible.
Casual Listener
2292 Views
2 replies
0 likes
My phone just got the new update, and I don't seem to be able to add entire albums to playlists. Instead, I can only add songs individually, which is extremely time wasting. Is this a "feature" of the new update or is there a new way I can do it? Tha...
My phone just got the new update, and I don't seem to be able to add entire albums to playlists. Instead, I can only add songs individually, which is extremely time wasting. Is this a "feature" of th...
600 Views
0 replies
0 likes
PlanPremiumCountry South AfricaDevice(iPhone 4, Samsung Gear S3, Android Phone) My Question or Issue I am trying to use 3 devices to download playlists for offline playing. My android phone and Gear S3 have songs downloaded and are listed on the acco...
Plan Premium Country South Africa Device (iPhone 4, Samsung Gear S3, Android Phone) My Question or Issue I am trying to use 3 devices to download playlists for...
1230 Views
0 replies
0 likes
Hello, I've noticed that albums containing the ampersand (&) characted in the name are scrobbled incorrectly—the "&" character is replaced with "+" (plus). This makes my last.fm stats wrong and I'm really sad about that. I turned on the new last.fm s...
Hello, I've noticed that albums containing the ampersand (&) characted in the name are scrobbled incorrectly—the "&" character is replaced with "+" (plus). This makes my last.fm stat...
Casual Listener
852 Views
2 replies
0 likes
PlanPremiumCountryNorway DeviceHuawei p10 plus, windows, web playerOperating SystemAndroid 8.0, Windows 7, webplayer on chrome My Question or IssueA couple of weeks ago spotify began stopping playback at the end of each song, there are always a coupl...
Plan Premium Country Norway Device Huawei p10 plus, windows, web player Operating System Android 8.0, Windows 7, webplayer on chrome My Question or Issue A couple of weeks ago ...
1291 Views
0 replies
7 likes
PlanPremiumCountryBelgium DeviceSonos One, OnePlus 5T, Macbook Pro 13 late 2017Operating Systemandroid 8.1, Mac OS 10.13.4My Question or Issue First of all Hey guys,I have been trying to place my sonos one into multiple spots to find the best sound a...
Plan Premium Country Belgium Device Sonos One, OnePlus 5T, Macbook Pro 13 late 2017 Operating System android 8.1, Mac OS 10.13.4 My Question or Issue First of all Hey guys, ...
Regular
1224 Views
2 replies
0 likes
The current app for LG WebOS doesn't support gapless playback, which makes most albums sound awful as they have gaps that aren't there by design. This seems like something that should be pretty easy to implement, it works fine on the Android TV app.
The current app for LG WebOS doesn't support gapless playback, which makes most albums sound awful as they have gaps that aren't there by design. This seems like something that should b...
Newbie
2820 Views
4 replies
17 likes
Hello, Is there a way to filter/search podcasts by spoken languages ?I'm looking for French podcasts but they are all mixed with English ones, not very handy Thanks for any tip/idea Martin
Hello, Is there a way to filter/search podcasts by spoken languages ? I'm looking for French podcasts but they are all mixed with English ones, not very handy 😞 Thanks for any tip...
Visitor
24264 Views
3 replies
7 likes
I can't remove songs from the queue that I don't want to play. Fix your software, this should not be an issue. (Premium user, Mac Desktop Client, Fresh Installation)
I can't remove songs from the queue that I don't want to play. Fix your software, this should not be an issue. (Premium user, Mac Desktop Client, Fresh Installation)
Moderator
31409 Views
24 replies
23 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I want to listen to the Post Malone mixtapes August 26th but every playlist that has the songs it wont let me play them. Why is this? Thanks!
Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue I want to listen to the Post Malone mixtapes August 26t...
Community Legend
3299 Views
1 replies
0 likes
PlanPremiumCountry USDeviceSamsung Chromebook ProOperating SystemAndroid + ChromeOS My Question or Issue Where's the option to use my microSD card to download music? I have a Chromebook that is running the Android app from the Playstore, and while I ...
Plan Premium Country US Device Samsung Chromebook Pro Operating System Android + ChromeOS My Question or Issue Where's the option to use my microSD card to download music...
Casual Listener
539 Views
1 replies
0 likes
PlanPremiumDeviceiPad 2018Operating SystemIOS11 My Question or IssueAlthough this topic appeared before, I haven’t found a solution to this specific problem. Whilst using Djay 2 with spotify it sometimes works fine and sometimes I get the message fro...
Plan Premium Device iPad 2018 Operating System IOS11 My Question or Issue Although this topic appeared before, I haven’t found a solution to this specific problem. Whilst using Djay 2 ...
622 Views
0 replies
0 likes
PlanPremiumCountrySouth Africa DeviceHuawei P10 Plus + PCOperating SystemAndroid Oreo + Windows 10 My Question or Issue I don't want to see new releases for my country. How do I change this without having to change my country?
Plan Premium Country South Africa Device Huawei P10 Plus + PC Operating System Android Oreo + Windows 10 My Question or Issue I don't want to see new releases for my coun...
Community Legend
568 Views
1 replies
0 likes
I feel that the survey I was sent should be more than 2 questions. The survey doesn't give your employees justice on how hard they work to help solve subscribers problems. My problem wasn't solved but whoever it was who tried to help me tried very ha...
I feel that the survey I was sent should be more than 2 questions. The survey doesn't give your employees justice on how hard they work to help solve subscribers problems. My problem wasn't solved bu...
746 Views
0 replies
0 likes
