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Please see below the most popular frequently asked questions.

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Forum Posts

Solved!! Spotify doesn’t play on Bose SoundTouch anymore

PlanPremiumCountryUSADevice(iPhone 11, iPad Air)Operating System(iOS latest update.) My Question or IssueI have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch app. I’ve never had an issue until a few days ago. Whene...

  • Visitor
  • Eni
  • Moderator
  • 72997 Views
  • 80 replies
  • 17 likes
  • Connect
    Music
    Other
  • 72997 Views
  • 80 replies
  • 17 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 8031 Views
  • 8 replies
  • 0 likes
  • Other
  • 8031 Views
  • 8 replies
  • 0 likes

Solved!! Playlists on Echo?

I am a new Premium User. I have an iPhone 6, a Windows desktop, an iPad, and an Amazon Echo. I have had other music services in the past, such as Deezer, Amazon Prime, and Apple music. But I signed up for Spotify because of its support for Amazon Ech...

  • Casual Listener
  • I am a new Premium User.  I have an iPhone 6, a Windows desktop, an iPad, and an Amazon Echo.  I have had other music services in the past, such as Deezer, Amazon Prime, and Apple music. &n...
  • sirlylos
  • Casual Listener
  • 30569 Views
  • 37 replies
  • 1 likes
  • Other
  • 30569 Views
  • 37 replies
  • 1 likes

No Https from about 24h

hello, from about 24h, i've no https. When loading the https is ok, and when loading is finish, https stop and stay off. i've try to clear cache, cookies, session, all...and de-connect a reconnect. No https. The spotify website is no stable from year...

  • Not applicable
  • hello,   from about 24h, i've no https. When loading the https is ok, and when loading is finish, https stop and stay off.   i've try to clear cache, cookies, session, all...and de-conn...
  • 106 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 106 Views
  • 0 replies
  • 0 likes

Web player sort feature no longer available. Playlists not loading completely.

Hi everyone, As the subject line states, my playlists on web player no longer have the sort feature available. Also, large portions of playlists are not loading and when I scroll down to a blank area it freezes until I click on a different playlist. ...

  • Newbie
  • Hi everyone,    As the subject line states, my playlists on web player no longer have the sort feature available.  Also, large portions of playlists are not loading and when I scroll...
  • 136 Views
  • 0 replies
  • 2 likes
  • Web Player
  • 136 Views
  • 0 replies
  • 2 likes

Dj Software

I am a prof Dj and am considering getting Spotify Pro. I use Nuemark Cue or in other words Virtual Dj. Can I play my spotifytracks from my dj software?

  • Newbie
  • I am a prof Dj and am considering getting Spotify Pro. I use Nuemark Cue or in other words Virtual Dj. Can I play my spotifytracks from my dj software?
  • 306 Views
  • 0 replies
  • 0 likes
  • Other
  • 306 Views
  • 0 replies
  • 0 likes

Cant arrange songs in a playlist

How the hell do you arrange songs in a playlist you have created in either the web player or the app? God......

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  • Casual Listener
  • How the hell do you arrange songs in a playlist you have created in either the web player or the app? God......  
  • Jack7
  • Casual Listener
  • 140 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 140 Views
  • 1 replies
  • 0 likes

Playlist deleting large portions of itself

Hello there. Recently I've had an issue with one of playlists deleting large portions of itself. I add entire albums and discographies to this playlist at a time so it has gotten fairly large (It stands at 1,621 songs at the moment) but as I scroll t...

  • Casual Listener
  • Hello there.   Recently I've had an issue with one of playlists deleting large portions of itself. I add entire albums and discographies to this playlist at a time so it has gotten fairly larg...
  • Jlinacre
  • Casual Listener
  • 159 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 159 Views
  • 2 replies
  • 0 likes

Spotify no longer playing songs on amazon fire tv

Hi, after updating Spotify to the latest version (the one, where its no longer "only" a spotify connect app), it is not working anymore In fact, it plays songs correctly but only about 1/3 of my library!! The other ones are simply not starting (sound...

  • Newbie
  • Hi,   after updating Spotify to the latest version (the one, where its no longer "only" a spotify connect app), it is not working anymore 😞 In fact, it plays songs correctly but only about...
  • alien-on-earth
  • Newbie
  • 1281 Views
  • 3 replies
  • 1 likes
  • Other
  • 1281 Views
  • 3 replies
  • 1 likes

Artist Radio for specific artist won't play; plays different artist

I would like to play the Artist Radio by Twenty One Pilots. However, when I try to play that radio, it plays songs by another recently played artist instead of the one I selected. When I press "next track" button, it will play the next track by the o...

  • Casual Listener
  • I would like to play the Artist Radio by Twenty One Pilots. However, when I try to play that radio, it plays songs by another recently played artist instead of the one I selected. When I press "next ...
  • annxbellll
  • Newbie
  • 345 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 345 Views
  • 1 replies
  • 0 likes

Playlist Favorite is gone! Please Help me!

All my songs on the playlist Favorites are gone. Do someone now how to restore it? Please help me:)

  • Casual Listener
  • All my songs on the playlist Favorites are gone. Do someone now how to restore it? Please help me:)
  • Ellinorskoog
  • Casual Listener
  • 246 Views
  • 2 replies
  • 0 likes
  • Music
  • 246 Views
  • 2 replies
  • 0 likes

Roku and Spotify in Argentina

Hi everyone,the past week i bought a Roku device, and when i try to add spotify channel to my device, an error message appears saying "Apologies, but the web channel store is not currently supported in your region."Why if a can use spotify in my regi...

  • Newbie
  • Hi everyone, the past week i bought a Roku device, and when i try to add spotify channel to my device, an error message appears saying "Apologies, but the web channel store is not currently supporte...
  • catapaglie
  • Newbie
  • 892 Views
  • 1 replies
  • 4 likes
  • Other
  • 892 Views
  • 1 replies
  • 4 likes

New web player is annoying me !!!!!

Spotify listen to me.................... I'm sick and tired of the update you did on the web player recently. It is so bugged I don't know where to begin with. I have to constantly refresh the page because it get stuck sometimes and it does not allow...

  • Music Fan
  • Spotify listen to me.................... I'm sick and tired of the update you did on the web player recently. It is so bugged I don't know where to begin with. I have to constantly refresh the page b...
  • Marco
  • Community Legend
  • 295 Views
  • 1 replies
  • 1 likes
  • Mac
    Web Player
  • 295 Views
  • 1 replies
  • 1 likes

Trying to post a specific album to Facebook gives me a blank post

Pretty much what the title says. There's an album I'm trying to share on Facebook, but no matter what I do (copying and pasting the URL link or sharing it through the web player or desktop app), it gives me a blank post intead of the usual embed web ...

  • Newbie
  • Pretty much what the title says. There's an album I'm trying to share on Facebook, but no matter what I do (copying and pasting the URL link or sharing it through the web player or desktop app), it g...
  • 180 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 180 Views
  • 0 replies
  • 0 likes

Solved!! I can't play one song. (Willy Williams - ego)

Hi, i added this song to my playlist but i can't play it. There is not even play button next to it and whole text is grey. Does it mean that this song was deleted from spotify or what? Thanks for help

  • Newbie
  • Hi, i added this song to my playlist but i can't play it. There is not even play button next to it and whole text is grey. Does it mean that this song was deleted from spotify or what? Thanks for help
  • Dreadlord
  • Community Legend
  • 1542 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 1542 Views
  • 1 replies
  • 0 likes

Solved!! Web Player not working in Chrome

I have a Chromebook and have used the web player in Spotify for awhile. This week it stopped working. I'm not getting any error messages. I can't even see the play/pause/stop when I click on a song to play.Anyone else having the same problem? Tips?

  • Casual Listener
  • I have a Chromebook and have used the web player in Spotify for awhile. This week it stopped working. I'm not getting any error messages. I can't even see the play/pause/stop when I click on a song t...
  • CesarMartinez
  • Newbie
  • 110927 Views
  • 35 replies
  • 6 likes
  • Web Player
  • 110927 Views
  • 35 replies
  • 6 likes

Personal account not working on smart tv

Hey I have spotify premium and I just found the app for my Vizio smart tv and logged in but my account information is incorrect, there's a bunch of numbers as my name and my account photo doesn't show up. My library play lists don't show up either an...

  • Newbie
  • Hey I have spotify premium and I just found the app for my Vizio smart tv and logged in but my account information is incorrect, there's a bunch of numbers as my name and my account photo doesn't sho...
  • Bittencourt
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • Connect
  • 215 Views
  • 1 replies
  • 0 likes

My Spotify is Unusable Now

Spotify used to be good. I was able to organize songs in my playlist so it'd be a perfect mixtape going by mood. I was also able to loop a single song and see when I added it. Now these features in this change are gone. What was wrong with the previo...

  • Casual Listener
  • Spotify used to be good. I was able to organize songs in my playlist so it'd be a perfect mixtape going by mood. I was also able to loop a single song and see when I added it.   Now these feat...
  • tangerinesquid
  • Casual Listener
  • 275 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 275 Views
  • 1 replies
  • 0 likes

All my music has gone

Could anyone pleaseeeee help I always listen to my Spotify songs through my aux in my car, however today the app has updated itself and all my music is gone???

  • Newbie
  • Could anyone pleaseeeee help I always listen to my Spotify songs through my aux in my car, however today the app has updated itself and all my music is gone???
  • 77 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 77 Views
  • 0 replies
  • 0 likes

Chart widgets return 504 errors

I might have missed the updates on these, but you used to be able to HTML embed a widget to list the most streamed tracks with following URL:http://charts.spotify.com/embed/charts/most_streamed/us/latest These however started returning 504 response c...

  • Newbie
  • I might have missed the updates on these, but you used to be able to HTML embed a widget to list the most streamed tracks with following URL: http://charts.spotify.com/embed/charts/most_streamed/us/...
  • 225 Views
  • 0 replies
  • 0 likes
  • Other
  • 225 Views
  • 0 replies
  • 0 likes