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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35681 Views

94 replies

26 likes

  • 35681 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2803340 Views

39 replies

153 likes

Other
  • 2803340 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

Seraphina-Pekka

Casual Listener

216082 Views

219 replies

130 likes

  • 216082 Views
  • 219 replies
  • 130 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

72897 Views

303 replies

26 likes

Other
  • 72897 Views
  • 303 replies
  • 26 likes

Superuser Contribution My music keeps pausing every 30 secs in every device

Not only in pc or cellphone, in every device! the only solution i have found is to download the songs and use offline mode but its still annoying. Help pls!

Newbie

Not only in pc or cellphone, in every device! the only solution i have found is to download the songs and use offline mode but its still annoying. Help pls!

maladroitthief

Casual Listener

1836 Views

3 replies

0 likes

  • 1836 Views
  • 3 replies
  • 0 likes

Songs won't add to queue

No songs can be added to the queue. I've tried logging in and out, making new playlists, etc., but nothing is working. Even when I manually press something to go to the queue, it doesn't show up. It stops any music from being played at all. Please he...

Casual Listener

No songs can be added to the queue. I've tried logging in and out, making new playlists, etc., but nothing is working. Even when I manually press something to go to the queue, it doesn't show up. It ...

Sebasty

Community Legend

2243 Views

3 replies

0 likes

  • 2243 Views
  • 3 replies
  • 0 likes

Music stops while playing

Hi! When I play music in Spotify the songs get paused, like somebody else is using my account elsewhere. I have swapped the password and used the "Log out everywhere"-function a few times since last week when this started, but it's not helping. What ...

Newbie

Hi! When I play music in Spotify the songs get paused, like somebody else is using my account elsewhere. I have swapped the password and used the "Log out everywhere"-function a few times since last ...

Sebasty

Community Legend

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Solved!! Fear Factory's Genexus no longer available?

Since a few days, the album Genexus by Fear Factory is no langer playing on Spotify. In Windows, the album cover and all the track titles are still displayed, but only the songs Genexus and Regenerate are available. The rest of the songs is greyed ou...

Casual Listener

Since a few days, the album Genexus by Fear Factory is no langer playing on Spotify. In Windows, the album cover and all the track titles are still displayed, but only the songs Genexus and Regenerat...

glamourboy666

Casual Listener

2890 Views

3 replies

0 likes

  • 2890 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot "Play On This Device", Webplayer

I am using webplayer and I have many amazon echos. When using the web-player, I cannot get the music to play on the local device. (I can get it to play on a phone via the app or on the device using the non-web-player version). This is happening on tw...

Casual Listener

I am using webplayer and I have many amazon echos. When using the web-player, I cannot get the music to play on the local device. (I can get it to play on a phone via the app or on the device using t...

litenjacob

Music Fan

1002 Views

2 replies

0 likes

  • 1002 Views
  • 2 replies
  • 0 likes

Why the randomizer prefers to play the hits?

I made a playlist adding all the records CDs and tapes I have or had, but with the randomizer it always seems to play mostly the hits or singles from an album. What if I want to listen to track 7 of the cd 2 or something that isn't a single or a hit ...

Newbie

I made a playlist adding all the records CDs and tapes I have or had, but with the randomizer it always seems to play mostly the hits or singles from an album. What if I want to listen to track 7 of ...

630 Views

0 replies

0 likes

Other
Samsung
  • 630 Views
  • 0 replies
  • 0 likes

Solved!! Nujabes

This has probably been asked before; but I was wondering why spotify has no songs from Nujabes. His repertoire definitely deserves to be widely spread.

Regular

This has probably been asked before; but I was wondering why spotify has no songs from Nujabes. His repertoire definitely deserves to be widely spread.

bgehlly

Newbie

24665 Views

27 replies

22 likes

Other
  • 24665 Views
  • 27 replies
  • 22 likes

Solved!! Overall Spotify is terrible

Okay, it took me forever to get even get to this point which I highly doubt if Spotify will read this. For one, there is no easy way to contact or give new advice or ideas. I spent 20 mins trying to figure it out. Make it easier to contact you! 2nd, ...

Music Fan

Okay, it took me forever to get even get to this point which I highly doubt if Spotify will read this.    For one, there is no easy way to contact or give new advice or ideas. I spent 2...

mpelley

Casual Listener

18408 Views

21 replies

92 likes

bad radio
expensive
no help
terrible
  • 18408 Views
  • 21 replies
  • 92 likes

Superuser Contribution Daily Mix doesn't include longer songs

It seems the daily mix excludes all songs that are over 10 minutes. Certain genres (ex progressive rock) contains a lot of (good) songs that are over 10 minutes, excluding them makes the mix very limited and seems to cause the same set of songs to be...

Newbie

It seems the daily mix excludes all songs that are over 10 minutes. Certain genres (ex progressive rock) contains a lot of (good) songs that are over 10 minutes, excluding them makes the mix very lim...

Alfredo

Roadie

1061 Views

1 replies

0 likes

All Platforms
  • 1061 Views
  • 1 replies
  • 0 likes

Solved!! Artist Explorer

Hi!There was a website called Spotify Artist Explorer. Yesterday, I see that this page does not exist anymore. Someone knows what happened?website: https://artistexplorer.spotify.com/

Casual Listener

Hi! There was a website called Spotify Artist Explorer. Yesterday, I see that this page does not exist anymore. Someone knows what happened? website: https://artistexplorer.spotify.com/

callii

Newbie

11733 Views

5 replies

4 likes

Connect
Music
Other
  • 11733 Views
  • 5 replies
  • 4 likes

Pioneer Support

I dont't know what to say about this kind of customer-support... there is absolutely no reason why from one day to another a supported device becomes an unsupported one.... for me this could only be a not paying licence fees kind of reason... if this...

Newbie

I dont't know what to say about this kind of customer-support... there is absolutely no reason why from one day to another a supported device becomes an unsupported one.... for me this could only be ...

700 Views

0 replies

0 likes

Pioneer
  • 700 Views
  • 0 replies
  • 0 likes

Artist error - wrong album

Hi there, I see a single named Armoury has recently been added to the Irish artist Outsider, but it seems to actually belong to a British artist based in Birminghan. Just in case you can fix this. Cheers,Miki

Casual Listener

Hi there,   I see a single named Armoury has recently been added to the Irish artist Outsider, but it seems to actually belong to a British artist based in Birminghan.   Just ...

mikirod

Casual Listener

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Spotify Connect doesn't connect with Pioneer

Spotify doesn't connect with my Pioneer XW-SMA3 anymore.It always worked untill a few days.Spotify can find the Device, but it will not connect. I have the most recent firmware and everything is up to date.My pioneer app does work, so it's not a netw...

Casual Listener

Spotify doesn't connect with my Pioneer XW-SMA3 anymore. It always worked untill a few days. Spotify can find the Device, but it will not connect.   I have the most recent firmware and every...

sauliusk

Newbie

1374 Views

1 replies

0 likes

  • 1374 Views
  • 1 replies
  • 0 likes

Web player playing different song than the one clicked on

Under the 'songs' section of my collection, if I click on any song, the web player will not play that song, but instead some other random song in the playlist, and always consistently that same song.For example, every time I click Star Dance by The R...

Casual Listener

Under the 'songs' section of my collection, if I click on any song, the web player will not play that song, but instead some other random song in the playlist, and always consistently that same song....

Asherjenn

Newbie

10276 Views

14 replies

4 likes

Web Player
  • 10276 Views
  • 14 replies
  • 4 likes

Can't log in to web player using Facebook

Update 2/16: Can't reproduce this problem anymore; seems to be fixed now. -- I can't log in to the web player. I have been having this issue since 2/09, and maybe earlier. I have a premium account and I use Facebook to log in. When I click the "Log i...

Regular

Update 2/16: Can't reproduce this problem anymore; seems to be fixed now.   --   I can't log in to the web player. I have been having this issue since 2/09, and maybe earlier. I have a ...

ferney_andradeo

Newbie

1560 Views

3 replies

1 likes

  • 1560 Views
  • 3 replies
  • 1 likes

Superuser Contribution Streams not up to date

On the 22th of January i released a song. Acording to Spotify for artists it’s allready at almost 1500 streams but when I look at the spotify app it still says that it’s under 1000 streams (<1000). Can this be fixed? My artist name is Carst and it is...

Newbie

On the 22th of January i released a song. Acording to Spotify for artists it’s allready at almost 1500 streams but when I look at the spotify app it still says that it’s under 1000 streams (<1000)...

Melody

Spotify

877 Views

1 replies

0 likes

Music
  • 877 Views
  • 1 replies
  • 0 likes

Superuser Contribution Integrating Spotify Sign In with music blog

I am trying to add a "Sign In With Spotify" - "Connect with Spotify" feature to my music site. The website is based on wordpress now, but would be willing to change over to another hosting service if needed. I'd like to be able to do the same thing t...

Newbie

I am trying to add a "Sign In With Spotify" - "Connect with Spotify" feature to my music site. The website is based on wordpress now, but would be willing to change over to another hosting service if...

Melody

Spotify

1042 Views

1 replies

0 likes

Connect
  • 1042 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hey I'm looking for a song

There was a song titled "She" in the Spotify playlist "Dreamy Vibes" but now it's not there anymore, can I have the artist name, cause that was my favorite song.

Visitor

There was a song titled "She" in the Spotify playlist "Dreamy Vibes" but now it's not there anymore, can I have the artist name, cause that was my favorite song.

Melody

Spotify

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Superuser Contribution help ME

I can't understand why this words are keep appearing TT PLZ help me!!!!!

Newbie

I can't understand why this words are keep appearing TT PLZ help me!!!!!

Melody

Spotify

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution daily mixes

i changed my account 2+ weeks ago and now my daily mixes are filled with songs i don't really like and i only have 2 daily mixes instead of my usual 6 so i don't have a lot of variety. is it possible to transfer my listening history so i can get bett...

Newbie

i changed my account 2+ weeks ago and now my daily mixes are filled with songs i don't really like and i only have 2 daily mixes instead of my usual 6 so i don't have a lot of variety. is it possible...

Melody

Spotify

689 Views

1 replies

0 likes

Other
  • 689 Views
  • 1 replies
  • 0 likes