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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 727 Views
  • 5 replies
  • 2 likes
  • Other
  • 727 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17252 Views
  • 8 replies
  • 1 likes
  • Other
  • 17252 Views
  • 8 replies
  • 1 likes

Number of listeners question

@__spo__when I'm reading about an artist in their info, I see the cities most listened in and the number of listeners. Is that currently listening RIGHT NOW or is that in the past day, month, year?

  • Casual Listener
  • @__spo__when I'm reading about an artist in their info, I see the cities most listened in and the number of listeners. Is that currently listening RIGHT NOW or is that in the past day, month, year?
  • 675 Views
  • 0 replies
  • 0 likes
  • 675 Views
  • 0 replies
  • 0 likes

Superuser Contribution Genres lg tv

Hi folks! Is it possible to browse music genres in the LG smart TV app? Only find "search" and nothing else.

  • Casual Listener
  • Hi folks! Is it possible to browse music genres in the LG smart TV app? Only find "search" and nothing else.
  • Mumriken
  • Casual Listener
  • 576 Views
  • 3 replies
  • 0 likes
  • 576 Views
  • 3 replies
  • 0 likes

Chromecast won't play some songs..?

Will Spotify (Premium) ever just work with Chromecast Audio!Spotify on my ipad works without any problems..Everything is updated!Lately several songs just won't play when streaming to my Chromecast Audio...plays a few seconds...if any...sometimes jus...

  • Casual Listener
  • Will Spotify (Premium) ever just work with Chromecast Audio! Spotify on my ipad works without any problems.. Everything is updated! Lately several songs just won't play when streaming to my Chrome...
  • 3hwhv
  • Newbie
  • 706 Views
  • 1 replies
  • 0 likes
  • 706 Views
  • 1 replies
  • 0 likes

Nummer spelen niet af of stoppen na enige seconden

Zodra ik meerder verschillende nummers beluister heb krijg ik vaak een hele rare piep/kras geluid te horen en stopt het nummer na enige seconden. Soms wil het ook nog wel voorkomen dat het nummer wel volledig afspeeld maar dat ik dan ongeveer zo'n 3 ...

  • Casual Listener
  • Zodra ik meerder verschillende nummers beluister heb krijg ik vaak een hele rare piep/kras geluid te horen en stopt het nummer na enige seconden. Soms wil het ook nog wel voorkomen dat het nummer wel...
  • Hubo
  • Community Legend
  • 6950 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 6950 Views
  • 1 replies
  • 0 likes

My music on Spotify.

Hello, I am a rapper and producer and I would like to know how to get my songs onto Spotify. A lot of people that I know use Spotify and I would like it to be more conveniant for them to listen to the songs of mine that they like and everyone around ...

  • Newbie
  • Hello, I am a rapper and producer and I would like to know how to get my songs onto Spotify. A lot of people that I know use Spotify and I would like it to be more conveniant for them to listen to th...
  • Maxim
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • music
  • 255 Views
  • 1 replies
  • 0 likes

Spotify crashes Squeezebox

Hi, I believe this issue has been reported before, however, not sure it was resolved. The official Spotify app for Logitech Squeezebox Touch keeps crashing the Sqeezebox every once in a while. The crash occurs when selecting a new song from a playlis...

  • Newbie
  • Hi,   I believe this issue has been reported before, however, not sure it was resolved.   The official Spotify app for Logitech Squeezebox Touch keeps crashing the Sqeezebox every once ...
  • 431 Views
  • 0 replies
  • 0 likes
  • Logitech
  • 431 Views
  • 0 replies
  • 0 likes

Sonos connection

I've used Spotify (Premuium) successfully through Sonos (as well as directly on my computers) for some years. I use an ipod classic as the Sonos controller. Recently, however, I find that I cannot connect to Spotify through the ipod and therefore can...

  • Newbie
  • I've used Spotify (Premuium) successfully through Sonos (as well as directly on my computers) for some years. I use an ipod classic as the Sonos controller. Recently, however, I find that I cannot co...
  • 436 Views
  • 0 replies
  • 0 likes
  • 436 Views
  • 0 replies
  • 0 likes

Platform to suggest artists or songs to be featured in Spotify

Hi,Are there any platform available to suggest artists or songs to be featured in Spotify?For e.g. Japanese groups.. there are AKB48 but sisters groups are not found. Arashi is not found either.Thanks

  • Casual Listener
  • Hi, Are there any platform available to suggest artists or songs to be featured in Spotify? For e.g. Japanese groups.. there are AKB48 but sisters groups are not found. Arashi is not found either. ...
  • 285 Views
  • 0 replies
  • 1 likes
  • music
  • 285 Views
  • 0 replies
  • 1 likes

Webplayer playing songs, but no sound - firefox

Hello, I've been using the Spotify webplayer for a long time on the firefox browser and it's been working perfectly for some time. Upon installing new headphones, I can no longer hear songs playing from the firefox webplayer. The song will play, but ...

  • Newbie
  • Hello,   I've been using the Spotify webplayer for a long time on the firefox browser and it's been working perfectly for some time. Upon installing new headphones, I can no longer hear songs ...
  • luc_val1
  • Newbie
  • 803 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 803 Views
  • 1 replies
  • 0 likes

Web Player

This is reproducible on two different machines with different hardware. Edge (with Flash) and IE (with Flash) when playing back music and scrolling down artist tracks, the playback stutters. Flash is updated via Windows Update 23.0.0.205 (KB3201860) ...

  • Regular
  • This is reproducible on two different machines with different hardware.   Edge (with Flash) and IE (with Flash) when playing back music and scrolling down artist tracks, the playback stutters....
  • steviejay2002
  • Regular
  • 333 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 333 Views
  • 1 replies
  • 0 likes

Songs unavailable on some devices

I have a personal playlist, where some of the songs have become unavailable on some of my devices. They are available on my Tab S3 and Galaxy S7, but not available on my Gear S3 or Windows 10 PC. I can, however, force them to play on either of those,...

  • Newbie
  • I have a personal playlist, where some of the songs have become unavailable on some of my devices. They are available on my Tab S3 and Galaxy S7, but not available on my Gear S3 or Windows 10 PC. I c...
  • 610 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 610 Views
  • 0 replies
  • 0 likes

Pay with Mobile

Hello! Im about to upgrade my account to premium and i saw theres a new pay with mobile method and theres a smart communication logo so i load up my phone and when im about to pay with boku it says Sorry, Spotify Premium is not available for Smart Co...

  • Newbie
  • Hello! Im about to upgrade my account to premium and i saw theres a new pay with mobile method and theres a smart communication logo so i load up my phone and when im about to pay with boku it says&n...
  • Chiaraaaa
  • Newbie
  • 2929 Views
  • 3 replies
  • 0 likes
  • Other
  • 2929 Views
  • 3 replies
  • 0 likes

Spotify keeps skipping and buffering on my home & office wifi

Both webplayer, Windows player and the android app keeps skipping, stuttering and buffering almost all the time for the past few months. Never happened before. I'm on 100+ Mbps at home and I would imagine similar speeds at work too. It's very annoyin...

  • Regular
  • Both webplayer, Windows player and the android app keeps skipping, stuttering and buffering almost all the time for the past few months. Never happened before. I'm on 100+ Mbps at home and I would im...
  • 442 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 442 Views
  • 0 replies
  • 0 likes

My profile or public playlists do not appear in the search?

Hi,We're currently trying to share our playlists to the public and are finding it very difficult to find our profile from another account. Searching for our account name (PYMCA) produces no results despite having a completely public profile and playl...

  • Casual Listener
  • Hi, We're currently trying to share our playlists to the public and are finding it very difficult to find our profile from another account. Searching for our account name (PYMCA) produces no r...
  • tscottjones
  • Newbie
  • 4196 Views
  • 10 replies
  • 0 likes
  • 4196 Views
  • 10 replies
  • 0 likes

Music will not continuously play when IPhone is locked.

I have Spotify Premium and on both my iPad and iPhone music will not play continuously if the device is locked. I have restarted the devices, reinstalled Spotify on both, and played around with the playback settings such as "Crossfade" and "Gapless P...

  • Newbie
  • I have Spotify Premium and on both my iPad and iPhone music will not play continuously if the device is locked. I have restarted the devices, reinstalled Spotify on both, and played around with the p...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

As an artist

As an artist on Spotify, is there any way to change the songs order on your profile?

  • Casual Listener
  • As an artist on Spotify, is there any way to change the songs order on your profile?
  • MattSuda
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

How can I see my address?

I am not sure whether or not I've changed my address but I cannot find any section to see it. How can I see my address?

  • Casual Listener
  •  I am not sure whether or not I've changed my address but I cannot find any section to see it. How can I see my address? 
  • Bittencourt
  • Spotify Star
  • 120254 Views
  • 9 replies
  • 7 likes
  • Web Player
    Windows
  • 120254 Views
  • 9 replies
  • 7 likes

Solved!! Embed Album player on website

Hi! For a client, I'm looking for embeding a player of his albums on his website.I tried to follow the article 'Play Button' (https://developer.spotify.com/technologies/widgets/spotify-play-button/) by replacing playlist and the ID but that didn't wo...

  • Newbie
  • Hi!   For a client, I'm looking for embeding a player of his albums on his website. I tried to follow the article 'Play Button' (https://developer.spotify.com/technologies/widgets/spotify-pla...
  • Maxim
  • Spotify Star
  • 20893 Views
  • 1 replies
  • 1 likes
  • Other
  • 20893 Views
  • 1 replies
  • 1 likes

Apps require webpage authentication (Spotify wont connect)

Due to our company internet rules, every seperate web browser or application that requires web access must first go through a simple webpage sign on. After then unrestricted internet is given. Spotify desktop app (Windows 7) obviously fails to connec...

  • Casual Listener
  • Due to our company internet rules, every seperate web browser or application that requires web access must first go through a simple webpage sign on. After then unrestricted internet is given. &nbsp...
  • 324 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 324 Views
  • 0 replies
  • 0 likes

Can't listen to all the music

I sometimes see playlists like a Glee one with some songs. When I click on a song it won't play and skip to the next song. Is this music not available in The Netherlands? Why is it shown then?

  • Newbie
  • I sometimes see playlists like a Glee one with some songs. When I click on a song it won't play and skip to the next song. Is this music not available in The Netherlands? Why is it shown then?
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes