Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
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Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
i saw that everyone can make their room on site but i can’t there’s only errors
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Not only in pc or cellphone, in every device! the only solution i have found is to download the songs and use offline mode but its still annoying. Help pls!
Newbie
Not only in pc or cellphone, in every device! the only solution i have found is to download the songs and use offline mode but its still annoying. Help pls!
maladroitthief
Casual Listener
1836 Views
3 replies
0 likes
No songs can be added to the queue. I've tried logging in and out, making new playlists, etc., but nothing is working. Even when I manually press something to go to the queue, it doesn't show up. It stops any music from being played at all. Please he...
Casual Listener
No songs can be added to the queue. I've tried logging in and out, making new playlists, etc., but nothing is working. Even when I manually press something to go to the queue, it doesn't show up. It ...
Sebasty
Community Legend
2243 Views
3 replies
0 likes
Hi! When I play music in Spotify the songs get paused, like somebody else is using my account elsewhere. I have swapped the password and used the "Log out everywhere"-function a few times since last week when this started, but it's not helping. What ...
Newbie
Hi! When I play music in Spotify the songs get paused, like somebody else is using my account elsewhere. I have swapped the password and used the "Log out everywhere"-function a few times since last ...
Sebasty
Community Legend
861 Views
1 replies
0 likes
Since a few days, the album Genexus by Fear Factory is no langer playing on Spotify. In Windows, the album cover and all the track titles are still displayed, but only the songs Genexus and Regenerate are available. The rest of the songs is greyed ou...
Casual Listener
Since a few days, the album Genexus by Fear Factory is no langer playing on Spotify. In Windows, the album cover and all the track titles are still displayed, but only the songs Genexus and Regenerat...
glamourboy666
Casual Listener
2890 Views
3 replies
0 likes
I am using webplayer and I have many amazon echos. When using the web-player, I cannot get the music to play on the local device. (I can get it to play on a phone via the app or on the device using the non-web-player version). This is happening on tw...
Casual Listener
I am using webplayer and I have many amazon echos. When using the web-player, I cannot get the music to play on the local device. (I can get it to play on a phone via the app or on the device using t...
litenjacob
Music Fan
1002 Views
2 replies
0 likes
I made a playlist adding all the records CDs and tapes I have or had, but with the randomizer it always seems to play mostly the hits or singles from an album. What if I want to listen to track 7 of the cd 2 or something that isn't a single or a hit ...
Newbie
I made a playlist adding all the records CDs and tapes I have or had, but with the randomizer it always seems to play mostly the hits or singles from an album. What if I want to listen to track 7 of ...
630 Views
0 replies
0 likes
This has probably been asked before; but I was wondering why spotify has no songs from Nujabes. His repertoire definitely deserves to be widely spread.
Regular
This has probably been asked before; but I was wondering why spotify has no songs from Nujabes. His repertoire definitely deserves to be widely spread.
bgehlly
Newbie
24665 Views
27 replies
22 likes
Okay, it took me forever to get even get to this point which I highly doubt if Spotify will read this. For one, there is no easy way to contact or give new advice or ideas. I spent 20 mins trying to figure it out. Make it easier to contact you! 2nd, ...
Music Fan
Okay, it took me forever to get even get to this point which I highly doubt if Spotify will read this. For one, there is no easy way to contact or give new advice or ideas. I spent 2...
mpelley
Casual Listener
18408 Views
21 replies
92 likes
It seems the daily mix excludes all songs that are over 10 minutes. Certain genres (ex progressive rock) contains a lot of (good) songs that are over 10 minutes, excluding them makes the mix very limited and seems to cause the same set of songs to be...
Newbie
It seems the daily mix excludes all songs that are over 10 minutes. Certain genres (ex progressive rock) contains a lot of (good) songs that are over 10 minutes, excluding them makes the mix very lim...
Alfredo
Roadie
1061 Views
1 replies
0 likes
Hi!There was a website called Spotify Artist Explorer. Yesterday, I see that this page does not exist anymore. Someone knows what happened?website: https://artistexplorer.spotify.com/
Casual Listener
Hi! There was a website called Spotify Artist Explorer. Yesterday, I see that this page does not exist anymore. Someone knows what happened? website: https://artistexplorer.spotify.com/
callii
Newbie
11733 Views
5 replies
4 likes
I dont't know what to say about this kind of customer-support... there is absolutely no reason why from one day to another a supported device becomes an unsupported one.... for me this could only be a not paying licence fees kind of reason... if this...
Newbie
I dont't know what to say about this kind of customer-support... there is absolutely no reason why from one day to another a supported device becomes an unsupported one.... for me this could only be ...
700 Views
0 replies
0 likes
Hi there, I see a single named Armoury has recently been added to the Irish artist Outsider, but it seems to actually belong to a British artist based in Birminghan. Just in case you can fix this. Cheers,Miki
Casual Listener
Hi there, I see a single named Armoury has recently been added to the Irish artist Outsider, but it seems to actually belong to a British artist based in Birminghan. Just ...
mikirod
Casual Listener
740 Views
1 replies
0 likes
Spotify doesn't connect with my Pioneer XW-SMA3 anymore.It always worked untill a few days.Spotify can find the Device, but it will not connect. I have the most recent firmware and everything is up to date.My pioneer app does work, so it's not a netw...
Casual Listener
Spotify doesn't connect with my Pioneer XW-SMA3 anymore. It always worked untill a few days. Spotify can find the Device, but it will not connect. I have the most recent firmware and every...
sauliusk
Newbie
1374 Views
1 replies
0 likes
Under the 'songs' section of my collection, if I click on any song, the web player will not play that song, but instead some other random song in the playlist, and always consistently that same song.For example, every time I click Star Dance by The R...
Casual Listener
Under the 'songs' section of my collection, if I click on any song, the web player will not play that song, but instead some other random song in the playlist, and always consistently that same song....
Asherjenn
Newbie
10276 Views
14 replies
4 likes
Update 2/16: Can't reproduce this problem anymore; seems to be fixed now. -- I can't log in to the web player. I have been having this issue since 2/09, and maybe earlier. I have a premium account and I use Facebook to log in. When I click the "Log i...
Regular
Update 2/16: Can't reproduce this problem anymore; seems to be fixed now. -- I can't log in to the web player. I have been having this issue since 2/09, and maybe earlier. I have a ...
ferney_andradeo
Newbie
1560 Views
3 replies
1 likes
On the 22th of January i released a song. Acording to Spotify for artists it’s allready at almost 1500 streams but when I look at the spotify app it still says that it’s under 1000 streams (<1000). Can this be fixed? My artist name is Carst and it is...
Newbie
On the 22th of January i released a song. Acording to Spotify for artists it’s allready at almost 1500 streams but when I look at the spotify app it still says that it’s under 1000 streams (<1000)...
Melody
Spotify
877 Views
1 replies
0 likes
I am trying to add a "Sign In With Spotify" - "Connect with Spotify" feature to my music site. The website is based on wordpress now, but would be willing to change over to another hosting service if needed. I'd like to be able to do the same thing t...
Newbie
I am trying to add a "Sign In With Spotify" - "Connect with Spotify" feature to my music site. The website is based on wordpress now, but would be willing to change over to another hosting service if...
Melody
Spotify
1042 Views
1 replies
0 likes
There was a song titled "She" in the Spotify playlist "Dreamy Vibes" but now it's not there anymore, can I have the artist name, cause that was my favorite song.
Visitor
There was a song titled "She" in the Spotify playlist "Dreamy Vibes" but now it's not there anymore, can I have the artist name, cause that was my favorite song.
Melody
Spotify
725 Views
1 replies
0 likes
I can't understand why this words are keep appearing TT PLZ help me!!!!!
Newbie
I can't understand why this words are keep appearing TT PLZ help me!!!!!
Melody
Spotify
575 Views
1 replies
0 likes
i changed my account 2+ weeks ago and now my daily mixes are filled with songs i don't really like and i only have 2 daily mixes instead of my usual 6 so i don't have a lot of variety. is it possible to transfer my listening history so i can get bett...
Newbie
i changed my account 2+ weeks ago and now my daily mixes are filled with songs i don't really like and i only have 2 daily mixes instead of my usual 6 so i don't have a lot of variety. is it possible...
Melody
Spotify
689 Views
1 replies
0 likes