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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2039 Views
  • 19 replies
  • 6 likes
  • Other
  • 2039 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17734 Views
  • 8 replies
  • 2 likes
  • Other
  • 17734 Views
  • 8 replies
  • 2 likes

About ChromeCast

Dear Spotify, This is Te-Yu from Taiwan, I encounter a problem about Spotify on ChromeCast. I can't adjust volume by my laptop when I play music on ChromeCast. That cause me a huge inconvenience. Thanks for reading. Sincerely, Te-Yu

  • Casual Listener
  • Dear Spotify,   This is Te-Yu from Taiwan, I encounter a problem about Spotify on ChromeCast. I can't adjust volume by my laptop when I play music on ChromeCast. That cause me a huge inco...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Help please

WHY IS MY SPOTIFY ACTING UP I LOOK UP AN ARTIST BUT IT WON'T LET ME CLICK ON THEM....JUST KEEPS SAYING SORRY SOMETHING WENT WRONG AND IM GETTING FUSTRATED

  • Casual Listener
  • WHY IS MY SPOTIFY ACTING UP I LOOK UP AN ARTIST BUT IT WON'T LET ME CLICK ON THEM....JUST KEEPS SAYING SORRY SOMETHING WENT WRONG AND IM GETTING FUSTRATED
  • 228 Views
  • 0 replies
  • 0 likes
  • Other
  • 228 Views
  • 0 replies
  • 0 likes

Starred playlist empty

I've been using an older version of the app an older phone seeing as my phone broke. The other day my spotify premium ran out and it seems my starred playlist is now empty on multiple devices after resubscribing. All the music I've been recently list...

  • Newbie
  • I've been using an older version of the app an older phone seeing as my phone broke. The other day my spotify premium ran out and it seems my starred playlist is now empty  on multiple devices a...
  • katrienvandevee
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • 345 Views
  • 2 replies
  • 0 likes

Unable to Search Users in New Spotify Web

Since the upgrade to the new version of Spotify Web, I can't seem to search for other users or their playlists. Does anyone have any good workarounds?

  • Newbie
  • Since the upgrade to the new version of Spotify Web, I can't seem to search for other users or their playlists.  Does anyone have any good workarounds?
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

Missing Gaming Playlist

Hello Everyone,I have a question. Before Spotify started the new Genre Topic Gaming, they had in there Topic Party a very good Gaming Playlist. There were Songs like Some Kind of Magic (LVTHER) or Surface (Aero Chord) inside of the Playlist.After the...

  • Newbie
  • Hello Everyone, I have a question. Before Spotify started the new Genre Topic Gaming, they had in there Topic Party a very good Gaming Playlist. There were Songs like Some Kind of Magic (LVTHER) or ...
  • 265 Views
  • 0 replies
  • 0 likes
  • music
  • 265 Views
  • 0 replies
  • 0 likes

I uploaded my band and it says waiting to download. Why will it not download on my phone?

I uploaded my husbands band and created a playlist. It downloaded on the computer and plays. It will not download on my phone. I can see the playlist and songs but it just say waiting to download. How can I fix this?

  • Newbie
  • I uploaded my husbands band and created a playlist. It downloaded on the computer and plays. It will not download on my phone. I can see the playlist and songs but it just say waiting to download. Ho...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

playlists

is there any way to put my playlists on a station? what is a gig goer? Im just not a expert on spotify I have questions. I dont deserve to be called names thank you very much

  • Music Fan
  • is there any way to put my playlists on a station? what is a gig goer? Im just not a expert on spotify I have questions. I dont deserve to be called names thank you very much
  • 18kidneystones
  • Music Fan
  • 569 Views
  • 2 replies
  • 0 likes
  • Playlists
    stations
  • 569 Views
  • 2 replies
  • 0 likes

Spotify Web Player massive error

On both chrome and firefox, whenever I try to go to play.spotify.com it automatically redirects me to open.spotify.com, however it doesn't do this on internet explorer, so I had been using that for the past couple of weeks. But recently, whenever I t...

  • Newbie
  • On both chrome and firefox, whenever I try to go to play.spotify.com it automatically redirects me to open.spotify.com, however it doesn't do this on internet explorer, so I had been using that for t...
  • aic
  • Regular
  • 1292 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 1292 Views
  • 2 replies
  • 0 likes

Devices button doesn't work on web player

On a Windows 10 machine running Chrome. The Connect to a device control doesn't work; it only shows the help context. I can't switch from listening on a different deivce to the web player. This is also related to being forwarded from play.spotify.com...

Spotify_Devices.jpg
  • Regular
  • On a Windows 10 machine running Chrome.  The Connect to a device control doesn't work; it only shows the help context.  I can't switch from listening on a different deivce to the web player...
  • eocavalcanti
  • Newbie
  • 588 Views
  • 1 replies
  • 4 likes
  • Web Player
    Windows
  • 588 Views
  • 1 replies
  • 4 likes

Solved!! Error message when searching for songs on BOTH iPhones and Mac

I am getting an error message every time I try to search for a song on both my iPhone and my Mac. Both devices are completely up to date, have plenty of storage, plenty of battery and I've restarted both. I'm brand new to Spotify and currently using ...

  • Newbie
  • I am getting an error message every time I try to search for a song on both my iPhone and my Mac. Both devices are completely up to date, have plenty of storage, plenty of battery and I've resta...
  • MattSuda
  • Spotify Star
  • 426 Views
  • 2 replies
  • 0 likes
  • 426 Views
  • 2 replies
  • 0 likes

Trouble with Chrome OS browser

I have been expirienceing alot of trouble with the reccent spotify update on browser. The main problem I have expirienced is that when i try to listen to music on the browser it does not let me because it says i am listening from my iphone even thoug...

  • Newbie
  • I have been expirienceing alot of trouble with the reccent spotify update on browser. The main problem I have expirienced is that when i try to listen to music on the browser it does not let me becau...
  • 298 Views
  • 0 replies
  • 0 likes
  • Other
  • 298 Views
  • 0 replies
  • 0 likes

Family subscription

Whenever another member uses there device it shuts my music off when they hit play how do i stop that

  • Newbie
  • Whenever another member uses there device it shuts my music off when they hit play how do i stop that
  • Tom
  • Community Legend
  • 320 Views
  • 3 replies
  • 0 likes
  • 320 Views
  • 3 replies
  • 0 likes

Solved!! My band's follower count shows a different number to me than other people who view it

Very strange. I look at my band's follower count and it has been stuck on 67 for the past 3 weeks. My bandmate looks at the follower count and it shows 101 and still growing. What up wit dat? I have tried logging out and in, veiwing on App, Safari, C...

Screen Shot 2017-04-26 at 4.08.15 PM.png image.png
  • Casual Listener
  • Very strange. I look at my band's follower count and it has been stuck on 67 for the past 3 weeks. My bandmate looks at the follower count and it shows 101 and still growing. What up wit dat? I have ...
  • acobberson
  • Casual Listener
  • 867 Views
  • 2 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 867 Views
  • 2 replies
  • 0 likes

Whenever I go to play a song, it just doesn't happen, I click to play it and it doesn't come up.

Whenever I go to play a song, it just doesn't happen, I click to play it and it doesn't come up. Here is an example: https://i.gyazo.com/6b28f679f5d97d7995766c633e8fe7b4.pngAs you can see it won't play it.I cannot install the Desktop version so don't...

  • Newbie
  •     Whenever I go to play a song, it just doesn't happen, I click to play it and it doesn't come up.   Here is an example:   https://i.gyazo.com/6b28f679f5d97d7995766c633e8f...
  • gorogbali
  • Casual Listener
  • 480 Views
  • 4 replies
  • 1 likes
  • Web Player
  • 480 Views
  • 4 replies
  • 1 likes

Solved!! How to REMOVE connect-device?

I have spotify premium and connected my android spotify app to the "Roberts stream 91i" at my parents house.. and now back home at my place, my desktop player sometimes connects to my parents' radio/speaker..... Can i remove the connection/forget the...

  • Casual Listener
  • I have spotify premium and connected my android spotify app to the "Roberts stream 91i" at my parents house.. and now back home at my place, my desktop player sometimes connects to my parents' radio/...
  • Sebabje
  • Newbie
  • 15236 Views
  • 6 replies
  • 0 likes
  • Connect
  • 15236 Views
  • 6 replies
  • 0 likes

"can't connect to spotify. trying again now" message on Internet Explorer since yesterday

Hi. Can someone help me please, because i'm receiving this message while i'm using the Spotify webplayer since yesterday on Internet Explorer...Do others have the same trouble to connect with https://play.spotify.com/ when they want to listen to thei...

  • Casual Listener
  • Hi.   Can someone help me please, because i'm receiving this message while i'm using the Spotify webplayer since yesterday on Internet Explorer...Do others have the same trouble to connect wit...
  • Sebasty
  • Community Legend
  • 540 Views
  • 5 replies
  • 1 likes
  • Web Player
  • 540 Views
  • 5 replies
  • 1 likes

Solved!! Gza's album Liquid Swords is missing two tracks

Hey Spotify, I was wondinergi why Gza's album Liquid Swords is missing two tracks. it is missing Liquid Swords (track 1) and Dual of the Iron Mic (Track 2).

  • Newbie
  • Hey Spotify,     I was wondinergi why Gza's album Liquid Swords is missing two tracks.  it is missing Liquid Swords (track 1) and Dual of the Iron Mic (Track 2).    
  • Jacob
  • Community Legend
  • 551 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 551 Views
  • 1 replies
  • 0 likes

SW750m and family account

Hi After I upgraded to a family account I can no longer connect to my Phillips Sw750m. I have reinstalled it several times, both from an android and an ios device using different logins. The reinstallation works fine, but it never appears when I star...

  • Newbie
  • Hi   After I upgraded to a family account I can no longer connect to my Phillips Sw750m. I have reinstalled it several times, both from an android and an ios device using different logins. The...
  • 366 Views
  • 0 replies
  • 0 likes
  • Connect
    Philips
  • 366 Views
  • 0 replies
  • 0 likes

No One Wants Rudy Mancuso Taking Over Anything

Don't know who he is - but I'm listening to ads on Spotify Premium because he finagled some deal for the Indie Pop Playlist? Not appreciated.

  • Newbie
  • Don't know who he is - but  I'm listening to ads on Spotify Premium because he  finagled some deal for the Indie Pop Playlist?   Not appreciated. 
  • syplex
  • Gig Goer
  • 376 Views
  • 1 replies
  • 1 likes
  • 376 Views
  • 1 replies
  • 1 likes

80's or 90's playlist that plays ALL hits, possible?

Curious why most steaming music sites don't play all top 40 or top 100 songs of the 80's or 90's and shuffle those? Your 80's/90's are SOO repeatitive it make me wonder why, when you can simply shuffle 400 songs (top 40 from 80-89) or 1000 songs unti...

  • Casual Listener
  • Curious why most steaming music sites don't play all top 40 or top 100 songs of the 80's or 90's and shuffle those?   Your 80's/90's are SOO repeatitive it make me wonder why, when you can simpl...
  • 417 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 417 Views
  • 0 replies
  • 0 likes