Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8553 Views
  • 60 replies
  • 8 likes
  • Other
  • 8553 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19549 Views
  • 9 replies
  • 2 likes
  • Other
  • 19549 Views
  • 9 replies
  • 2 likes

Crashes on HTC phone

Installed on my new HTC ten and it crashes every time. Uninstalled and reinstalled and no change. Help

  • Casual Listener
  • Installed on my new HTC ten and it crashes every time. Uninstalled and reinstalled and no change. Help
  • 153 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 153 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can stream certain songs on my phone but not my pc....

Can listen to all of my music on my phone, but some wont stream on my pc. Says, "unavailable" I've tried all troubleshooting options. **bleep** I dont pay money to be told i cant listen to music.

  • Newbie
  • Can listen to all of my music on my phone, but some wont stream on my pc. Says, "unavailable" I've tried all troubleshooting options. **bleep** I dont pay money to be told i cant listen to music.
  • Maria_B
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Lg Smart Tv Spotify app is useless

Is there any reason why I have to have a premium account just to even go on the Spotify Lg Smart Tv app? I simply wanna stream these Metallica landmark videos from my ios app to the tv, but I can't because I need a premium membership. I thought I cou...

  • Newbie
  • Is there any reason why I have to have a premium account just to even go on the Spotify Lg Smart Tv app? I simply wanna stream these Metallica landmark videos from my ios app to the tv, but I can't b...
  • user-removed
  • Not applicable
  • 1636 Views
  • 1 replies
  • 0 likes
  • Other
    PlayStation
    ps3
  • 1636 Views
  • 1 replies
  • 0 likes

Connect Server with App-Key on OSMC

Hey,I want to start a Connect Server on Osmc but I need an App-Key, which I already applied for. Sadly i didn't receive one. What exacly do I have to fill in the gaps on the spotify App-key Request Website? Thx for your Help!!

  • Newbie
  • Hey, I want to start a Connect Server on Osmc but I need an App-Key, which I already applied for. Sadly i didn't receive one. What exacly do I have to fill in the gaps on the spotify App-key ...
  • 489 Views
  • 0 replies
  • 0 likes
  • Connect
    music
    Other
  • 489 Views
  • 0 replies
  • 0 likes

Solved!! Tracks not playing/web player error

I keep trying to play tracks on the open.spotify player on my chromebook, but none of them will play. On the bottom right corner, it says "you're listening on spotify web player." I am not using any other device. I tried changing my password, choosin...

  • Visitor
  • I keep trying to play tracks on the open.spotify player on my chromebook, but none of them will play. On the bottom right corner, it says "you're listening on spotify web player." I am not using any ...
  • Zakg13
  • Newbie
  • 4324 Views
  • 6 replies
  • 3 likes
  • Web Player
  • 4324 Views
  • 6 replies
  • 3 likes

share activity on facebook

Please (!!) stop asking to allow my music activity to be shared on Facebook!

  • Casual Listener
  • Please (!!) stop asking to allow my music activity to be shared on Facebook! 
  • NLyche
  • Casual Listener
  • 1184 Views
  • 4 replies
  • 0 likes
  • Other
  • 1184 Views
  • 4 replies
  • 0 likes

Spotify Connect Denon X1200 Pausing

Hey guys, I got a Denon AV-Receiver (X1200) with build in Spotify Connect. Up until the last firmware update, everything was fine. Since then, whenever I add a song to the queue on the connected Device, all following songs will pause on 0:00 time rem...

  • Music Fan
  • Hey guys,   I got a Denon AV-Receiver (X1200) with build in Spotify Connect. Up until the last firmware update, everything was fine.  Since then, whenever I add a song to the queue on th...
  • samwiser
  • Casual Listener
  • 480 Views
  • 1 replies
  • 3 likes
  • Connect
    Denon
  • 480 Views
  • 1 replies
  • 3 likes

windows phone

Please renew your support of the Spotify app on windows phones!! You have many premium subscribers who don't use ios or android and we deserve an app that works and updates. Ignoring Windows users is a big mistake.

  • Newbie
  • Please renew your support of the Spotify app on windows phones!! You have many premium subscribers who don't use ios or android and we deserve an app that works and updates. Ignoring Windows users is...
  • CryticalAce
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • music
  • 330 Views
  • 1 replies
  • 0 likes

At last it worked! Not at all.

If you are reading now, worked the bait in the title ι used.Okay out of annoying has become more irritating, will you finally do something? Will someone take the **bleep**ing responsibility? Will someone officially tell us what **bleep** you are fina...

ADSTUCK.JPG
  • Newbie
  • If you are reading now, worked the bait in the title ι used. Okay out of annoying has become more irritating, will you finally do something?   Will someone take the **bleep**ing respon...
  • 217 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 217 Views
  • 0 replies
  • 0 likes

Playstation 4

Hello, i have this weird thing. i got 80 songs in my playlist (desktop) but i can only listen to 7 on my Playstation 4.How can i listen to all of them? (most of them are downloaded Mp4) I tryed like everything, but nothing worked. (Restarting/Re-inst...

  • Newbie
  • Hello, i have this weird thing.   i got 80 songs in my playlist (desktop) but i can only listen to 7 on my Playstation 4. How can i listen to all of them? (most of them are downloaded Mp...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Discover Weekly not updating.

For the past three weeks, my Discover Weekly playlist has simply been the exact same set of songs, just rearranged in a different order. I'm assuming this is a bug of some sorts. I've updated my iOS app and the desktop client, however the problem per...

  • Newbie
  • For the past three weeks, my Discover Weekly playlist has simply been the exact same set of songs, just rearranged in a different order.  I'm assuming this is a bug of some sorts.  I've upd...
  • Clinkenbeard
  • Newbie
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Spotify adds not playing

Hi guyz :)) I´ve recently encountered problem with spotify adds. Sometimes, when they should play and annoy me for a bit, they seem to be stuck somehow (like they are not being played at all). Well I would be complaining about not hearing them, but p...

  • Newbie
  • Hi guyz :))    I´ve recently encountered problem with spotify adds. Sometimes, when they should play and annoy me for a bit, they seem to be stuck somehow (like they are not being played ...
  • rempes
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 296 Views
  • 1 replies
  • 0 likes

Playing especific music in a interval

Hi,I want to play a music each interval, like every 30 min play a especific song, or for 10 gons played, play that especific song. Anyone know something like this?

  • Newbie
  • Hi, I want to play a music each interval, like every 30 min play a especific song, or for 10 gons played, play that especific song. Anyone know something like this?
  • 215 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 215 Views
  • 0 replies
  • 0 likes

Fix it, otherwise I'm leaving and I'm going to start defaming you.

Fix the KFC, Lifelock, Coca-Cola ads etc. that stuck or i will act as i said. Also fix the "stuck ads" and for other countries because in search of avoid it i used my VPN and every single **bleep**ing country has ads to stuck.About defaming you i am ...

  • Newbie
  • Fix the KFC, Lifelock, Coca-Cola ads etc. that stuck or i will act as i said. Also fix the "stuck ads" and for other countries because in search of avoid it i used my VPN and every single **blee...
  • 251 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 251 Views
  • 0 replies
  • 0 likes

Our Spotify page does not have any concerts under "concerts" tab

I'm a bit confused as to where I add gigs for Spotify. We have 4 shows coming up and I do not know where to add them for the concerts tab.

  • Newbie
  • I'm a bit confused as to where I add gigs for Spotify. We have 4 shows coming up and I do not know where to add them for the concerts tab.
  • 231 Views
  • 0 replies
  • 0 likes
  • Other
  • 231 Views
  • 0 replies
  • 0 likes

Solved!! View My Own Profile

Since the last update to Spotify (Desktop version on Windows), I'm no longer allowed to view my public profile on the app. I can view the profiles of other people just fine, including their overview, public playlists, followers, and following, by cli...

  • Regular
  • Since the last update to Spotify (Desktop version on Windows), I'm no longer allowed to view my public profile on the app. I can view the profiles of other people just fine, including their o...
  • Hubo
  • Community Legend
  • 75892 Views
  • 5 replies
  • 0 likes
  • Web Player
    Windows
  • 75892 Views
  • 5 replies
  • 0 likes

Cannot use Spotify Desktop App (Windows 10)

Every time I try to open the application on my desktop the window pulls up and is just black. The loading icon appears and disappears every second next to the cursor. I never get a "application is not responding" message and it just sits there. I've ...

  • Newbie
  • Every time I try to open the application on my desktop the window pulls up and is just black. The loading icon appears and disappears every second next to the cursor. I never get a "application is no...
  • kereg
  • Newbie
  • 552 Views
  • 3 replies
  • 1 likes
  • Web Player
    Windows
  • 552 Views
  • 3 replies
  • 1 likes

Hacked

Hi! I was looking through my playlists, and I saw a few called "Russ <3", "Ember's Playlist" ans another "Ember's playlist." I know who this is, and we are not on good terms. I actually hate her. I wouldn't give her my spotify account, and I don't kn...

  • Casual Listener
  • Hi! I was looking through my playlists, and I saw a few called "Russ <3", "Ember's Playlist" ans another "Ember's playlist." I know who this is, and we are not on good terms. I actually hate her. ...
  • kejt_
  • Community Legend
  • 475 Views
  • 1 replies
  • 0 likes
  • Other
  • 475 Views
  • 1 replies
  • 0 likes

Becoming Obsolete

So, there in my intray are 4 e-mail messages all congratulating me for posting ideas! Does anyone else think that Spotify Management has their development/time-management priorities wrong? Creating a facility that sends people childrens type tokens a...

  • Regular
  • So, there in my intray are 4 e-mail messages all congratulating me for posting ideas! Does anyone else think that Spotify Management has their development/time-management priorities wrong? Creating a...
  • 307 Views
  • 0 replies
  • 0 likes
  • Other
  • 307 Views
  • 0 replies
  • 0 likes

Public Interest Podcast

I'd like to make Public Interest Podcast (http://www.publicinterestpodcast.com/) (https://itunes.apple.com/us/podcast/public-interest-podcast/id1165914950) available on Spotify. How might I accomplish this?Jordan CooperHost, Public Interest Podcast

  • Newbie
  • I'd like to make Public Interest Podcast (http://www.publicinterestpodcast.com/) (https://itunes.apple.com/us/podcast/public-interest-podcast/id1165914950) available on Spotify. How might I a...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes