Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

mephistoph

Visitor

68329 Views

8 replies

4 likes

  • 68329 Views
  • 8 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ohnositsrose

Visitor

39967 Views

224 replies

21 likes

Other
  • 39967 Views
  • 224 replies
  • 21 likes

Can't play offline tracks on BOSE SOUNDTOUCH whilst using the desktop spotify app

When connected via bluetooth/using the devices feature, I can't seem to play the offline tracks in my playlists on the speaker, although I can play normal tracks ...

Newbie

When connected via bluetooth/using the devices feature, I can't seem to play the offline tracks in my playlists on the speaker, although I can play normal tracks ...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Superuser Contribution Bug? - Can't add playlists to folders

Hello,for some reason, I am unable to add my own playlists to playlist folders. I have created a folder, and when I try to drag playlists into the folder to add them, I see the + icon that looks like it is adding the playlist to the folder, but it do...

Regular

Hello, for some reason, I am unable to add my own playlists to playlist folders. I have created a folder, and when I try to drag playlists into the folder to add them, I see the + icon that looks li...

Yordan

Moderator

6319 Views

30 replies

1 likes

Desktop
  • 6319 Views
  • 30 replies
  • 1 likes

Names are Numbers

I see this thread everywhere but never a solution. Reinstalling doesn't work. This is extremely annoying since I have a collabrative playlist and can't tell who is who. My friend fee also isn't working.

Newbie

I see this thread everywhere but never a solution.  Reinstalling doesn't work.   This is extremely annoying since I have a collabrative playlist and can't tell who is who.   My fri...

jean3601

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player "Your Music" section completely different than on iPhone App

Hi All, I've noticed for a long time that the "Your Music" section of the Spotify Web Player is completely different than the same section on my iPhone app. I attribute this mostly to the fact that they serve different purposes on each platform, but ...

Newbie

Hi All,   I've noticed for a long time that the "Your Music" section of the Spotify Web Player is completely different than the same section on my iPhone app. I attribute this mostly to the fa...

vandity

Visitor

880 Views

2 replies

0 likes

Web Player
  • 880 Views
  • 2 replies
  • 0 likes

Classic musik

Spotify is obviously not made for Classic musik listener. Heavy to work, difficult to get information and data. Music are mixed from several albums. We don't want that.

Newbie

Spotify is obviously not made for Classic musik listener. Heavy to work, difficult to get information and data. Music are mixed from several albums. We don't want that.

Hubo

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Solved!! playing time

hello, during playing there is no playing time showed. I need total track time, actual position and time to end.

Visitor

hello,   during playing there is no playing time showed.   I need total track time, actual position and time to end.    

MartinStoichkov

Community Legend

666 Views

3 replies

0 likes

Web Player
Windows
  • 666 Views
  • 3 replies
  • 0 likes

Spotify Radio... the true radio

Spotify is close to being the ultimate music experience. However, with a tweak to one of its services, it could become the music space. How? As of now, Spotify has become my go to place for listening and discovering music in general. With Discover We...

Regular

Spotify is close to being the ultimate music experience. However, with a tweak to one of its services, it could become the music space. How?   As of now, Spotify has become my go to ...

MartinStoichkov

Community Legend

1067 Views

1 replies

0 likes

All Platforms
Radio
  • 1067 Views
  • 1 replies
  • 0 likes

Solved!! Playlist issue on Marantz SR5008

Hi, I have a Marantz SR5008 AV receiver that comes with a basic spotify player which was working perfectly until a few weeks ago. While playlist listing was taking only 1 or 2 seconds before, it now takes up to several minutes before I can choose the...

Casual Listener

Hi,   I have a Marantz SR5008 AV receiver that comes with a basic spotify player which was working perfectly until a few weeks ago. While playlist listing was taking only 1 or 2...

soniacsc

Casual Listener

3100 Views

6 replies

0 likes

Marantz
  • 3100 Views
  • 6 replies
  • 0 likes

Premium family member cannot login windows phone

HiOne of my family members is having trouble login in to their spotify premium account as family member, she tips in her spotify account name and password and nothing happens the phone has windows 10 what could be the problem ?

Newbie

Hi One of my family members is having trouble login in to their spotify premium account as family member, she tips in her spotify account name and password and nothing happens the phone has windows ...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
  • 0 likes

Family - How to handle your home-audio-environment?

Hi there, I`m currently using an Apple Music Family-Account and now testing Amazon Music Unlimited and Spotify 'cause I want to hear Music over Amazon Echo Dot and WebPlayer. I struggle to switch to Spotify (which I like most of the three candidates)...

Newbie

Hi there,   I`m currently using an Apple Music Family-Account and now testing Amazon Music Unlimited and Spotify 'cause I want to hear Music over Amazon Echo Dot and WebPlayer.    ...

465 Views

0 replies

0 likes

Account
Subscription
  • 465 Views
  • 0 replies
  • 0 likes

How to stream playlists through Sonos?

On recommendation from my teenagers, I've just switched from Pandora. I actually like Pandora's format a lot: create stations of the type of music I want to hear, then just select it and it streams endlessly. I've gotten bored with it's repetitivenes...

Newbie

On recommendation from my teenagers, I've just switched from Pandora. I actually like Pandora's format a lot: create stations of the type of music I want to hear, then just select it and it streams e...

Hubo

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

The playlists i've created arent showed in my profile

Hey!I've been trying to share my playlists with my friends and at first i told them to look for my profile and there would be my personal playlists, it results that all of them told me that my personal playlists werent showing, only the ones that i f...

Casual Listener

Hey! I've been trying to share my playlists with my friends and at first i told them to look for my profile and there would be my personal playlists, it results that all of them told me that my pers...

Hubo

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Number of offline devices

I am being told that I have reached the maximum number of offline devices yet in the account screen there are only two showing and having checked all available devices I know this is wrong. Cannot get this fixed as when you download to one of the thr...

Casual Listener

I am being told that I have reached the maximum number of offline devices yet in the account screen there are only two showing and having checked all available devices I know this is wrong.  Can...

Erika

Roadie

668 Views

1 replies

0 likes

Offline availability
  • 668 Views
  • 1 replies
  • 0 likes

[All Platforms][Other] April fools genious plan

April 1 2017: post a message to non-premium users that they have discovered a premium feature when they hit the play button. Then allow the play button to start playing the music as always.

Newbie

April 1 2017: post a message to non-premium users that they have discovered a premium feature when they hit the play button. Then allow the play button to start playing the music as always.

223 Views

0 replies

0 likes

All Platforms
Other
  • 223 Views
  • 0 replies
  • 0 likes

Playing music on Sonos through Windows Phone Spotify app

Hey, I was wondering if there will be a future update for the Spotify app for Windows Phone which will allow me to stream music to my Sonos devices like you can with the Android and iOS versions. Thanks in advance!

Newbie

Hey,    I was wondering if there will be a future update for the Spotify app for Windows Phone which will allow me to stream music to my Sonos devices like you can with the Android and iO...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Liberal hacks - CANCELLED

Suck it Spotify - I don't need you or your liberal bull**bleep**. Adios punta

Newbie

Suck it Spotify - I don't need you or your liberal bull**bleep**.  Adios punta

leohead

Casual Listener

416 Views

1 replies

2 likes

  • 416 Views
  • 1 replies
  • 2 likes

Playlist radio?

When my Spotify was on auto play it added playlist radios and now I dont know how to get rid of them and its completely annoying me

Newbie

When my Spotify was on auto play it added playlist radios and now I dont know how to get rid of them and its completely annoying me

user-removed

Not applicable

493 Views

2 replies

0 likes

Android
  • 493 Views
  • 2 replies
  • 0 likes

Songs randomly pause[Ps4]

Hello everyone. I have an unusual issue i haven't seen online yet and i can't seem to figure it out.So. A few days ago i decided to set up a spare Linksys WRT54G router as a repeater in my home because i was having issues with dead zones in the house...

Newbie

Hello everyone. I have an unusual issue i haven't seen online yet and i can't seem to figure it out. So. A few days ago i decided to set up a spare Linksys WRT54G router as a repeater in my home bec...

1375 Views

0 replies

0 likes

PlayStation
  • 1375 Views
  • 0 replies
  • 0 likes

Losing offline tracks due to default storage setting being restored.

HiI have a Samsung A5 2016, last few days I have noticed my tracks disappearing due to I believe the storage setting being reset to the phone itself rather than me picking sd card. It's doing my head in? Help please!

Casual Listener

Hi I have a Samsung A5 2016, last few days I have noticed my tracks disappearing due to I believe the storage setting being reset to the phone itself rather than me picking sd card. It's doing my he...

Damonsmith-nz

Newbie

876 Views

5 replies

0 likes

  • 876 Views
  • 5 replies
  • 0 likes

Spotify Connect with LIMITED internet

Hi all, I am trying to use spotify with my sonos play5 speaker while having wifi that is capped at 10GB and 512kbps. I have spotify premium and streaming is not an option. Anyone have good solutions? Question: If i setup Laptop1 with spotify music av...

Newbie

Hi all,   I am trying to use spotify with my sonos play5 speaker while having wifi that is capped at 10GB and 512kbps. I have spotify premium and streaming is not an option. Anyone have good s...

939 Views

0 replies

0 likes

Connect
  • 939 Views
  • 0 replies
  • 0 likes