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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • babatjie
  • Visitor
  • 5214 Views
  • 35 replies
  • 6 likes
  • Other
  • 5214 Views
  • 35 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18736 Views
  • 9 replies
  • 2 likes
  • Other
  • 18736 Views
  • 9 replies
  • 2 likes

Spotify Playstation 3 crash while startup.

Hello spotify-community,I have a problem with spotify on my ps3. When I start the application you only see for like 2 seconds the login bar in the right corner. After that the application automaticly will close, and I will come back to the ps3 menu. ...

  • Casual Listener
  • Hello spotify-community, I have a problem with spotify on my ps3. When I start the application you only see for like 2 seconds the login bar in the right corner. After that the application...
  • Bittencourt
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • ps3
  • 303 Views
  • 1 replies
  • 0 likes

artist wont play

kevin **bleep** wilson wont play any more im not happy im an aussie in america

  • Newbie
  • kevin **bleep** wilson wont play any more im not happy im an aussie in america
  • osornios
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • music
  • 305 Views
  • 1 replies
  • 0 likes

Windows Phone 8 problem login

Can´t login spotify premium with with my lumia 930 with Facebook. After entering user name and password, the app gets stuck.........doesn´t open............reinstallation didn´t help, with myolder lumia 920 with same software cyan version it is no pr...

  • Casual Listener
  • Can´t login spotify premium with with my lumia 930 with Facebook. After entering user name and password, the app gets stuck.........doesn´t open............reinstallation didn´t help,   wit...
  • Good02
  • Newbie
  • 1049 Views
  • 9 replies
  • 0 likes
  • WP 8
  • 1049 Views
  • 9 replies
  • 0 likes

Can not delete a playlist completely

I deleted playlists i generated. But i can still see those on other people's profiles who follows. I can still edit them, but can not delete completely. How can we get rid of a playlist for ever?

  • Casual Listener
  • I deleted playlists i generated. But i can still see those on other people's profiles who follows. I can still edit them, but can not delete completely. How can we get rid of a playlist for ever?&nbs...
  • Bittencourt
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 257 Views
  • 1 replies
  • 0 likes

Spotfiy won't play a song even though it's not grey.

Okay so it won't play some songs even though they aren't greyed out. It just skips over them. I'm using windows 10.

  • Regular
  • Okay so it won't play some songs even though they aren't greyed out. It just skips over them. I'm using windows 10.
  • rednblu
  • Roadie
  • 316 Views
  • 1 replies
  • 1 likes
  • Web Player
    Windows
  • 316 Views
  • 1 replies
  • 1 likes

Taste Rewind Does Not Work

When I go to the "taste rewind" website for Spotify, it lets me choose three artists, but when it says that my "taste rewind is ready," it will not let me scroll down to the completed playlist. Any insights would be helpful!

  • Regular
  • When I go to the "taste rewind" website for Spotify, it lets me choose three artists, but when it says that my "taste rewind is ready," it will not let me scroll down to the completed playlist. Any i...
  • ginolerebours
  • Regular
  • 1356 Views
  • 7 replies
  • 3 likes
  • music
  • 1356 Views
  • 7 replies
  • 3 likes

I found what I believe to be 2 songs in one track by mistake.

Hello Spotify community (and what I hope to be Spotify team members!) I found a track that I believe has 2 tracks in it by mistake! Back Home in Texas by Casey Donahew Band (Spotify URI: spotify:track:1QPc7krJseO8LF2BzDZ2Wd). The track ends as it sho...

  • Newbie
  • Hello Spotify community (and what I hope to be Spotify team members!)   I found a track that I believe has 2 tracks in it by mistake! Back Home in Texas by Casey Donahew Band (Spotify URI:&nbs...
  • 234 Views
  • 0 replies
  • 0 likes
  • music
  • 234 Views
  • 0 replies
  • 0 likes

Confused

If I have premium and download my music and stop getting premium what was the point of downloading the music if I can't keep it downloaded?

  • Newbie
  • If I have premium and download my music and stop getting premium what was the point of downloading the music if I can't keep it downloaded?
  • MattSuda
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • music
  • 240 Views
  • 1 replies
  • 0 likes

Changing to Echo stops playlist

I've never had issues before playing spotify on the Echo but today, when I started Spotify on the Echo it changed my song. I used voice command to play a playlist, Echo accepts but then nothing happens. I started the playlist on on iPhone then switch...

  • Music Fan
  • I've never had issues before playing spotify on the Echo but today, when I started Spotify on the Echo it changed my song.  I used voice command to play a playlist, Echo accepts but then nothing...
  • VaTechPilot
  • Newbie
  • 521 Views
  • 3 replies
  • 0 likes
  • Other
  • 521 Views
  • 3 replies
  • 0 likes

Smart TV LG 43LH604V WebOS 3.0 Spain: no spotify app

Good morning (from Spain), Yesterday I bought the new 43LH604V LG Smart TV and I was going to download Spotify app from the store... but it is not there. I don't know if it is not there now or if it won't be there cause I don't know quite well the LG...

  • Newbie
  • Good morning (from Spain),   Yesterday I bought the new 43LH604V LG Smart TV and I was going to download Spotify app from the store... but it is not there. I don't know if it is not there now ...
  • Xebi
  • Casual Listener
  • 1067 Views
  • 1 replies
  • 1 likes
  • Other
  • 1067 Views
  • 1 replies
  • 1 likes

Freezing after ads

Spotify is again freezing after ads, it did this last year then seemed to fix itself. Really annoying. Can anyone help?

  • Newbie
  • Spotify is again freezing after ads, it did this last year then seemed to fix itself. Really annoying. Can anyone help?
  • 238 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 238 Views
  • 0 replies
  • 0 likes

Spotify Device Password

I'm stuck in a very frustrating spot. The "Set Spotify Device Password" option doesn't send an email to me. So after doing some reading, it looked like I should be able to contact support, and they would be able to manually generate the link to send ...

  • Casual Listener
  • I'm stuck in a very frustrating spot. The "Set Spotify Device Password" option doesn't send an email to me. So after doing some reading, it looked like I should be able to contact support, and they w...
  • Keraos
  • Casual Listener
  • 957 Views
  • 2 replies
  • 0 likes
  • Other
  • 957 Views
  • 2 replies
  • 0 likes

Game of Thrones + PS4 = Static?

For some reason, playing the Game of Thrones soundtrack (any season) through the Spotify app on my PS4 always ends up sounding muddled with a very shrieky, high pitched static. I don't have this issue on any other device, nor with any other album. Th...

  • Regular
  • For some reason, playing the Game of Thrones soundtrack (any season) through the Spotify app on my PS4 always ends up sounding muddled with a very shrieky, high pitched static. I don't have this issu...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Unable to play some spesific songs (greyed out)

Some friends and I were listening to music at my place this weekend and we wanted to put on Metallica - Whiskey In the Jar, but for some reason this song wouldn't start on my computer. I was using the webapp at the time, but I've tested the same song...

  • Casual Listener
  • Some friends and I were listening to music at my place this weekend and we wanted to put on Metallica - Whiskey In the Jar, but for some reason this song wouldn't start on my computer. I was using th...
  • sjallabeis
  • Casual Listener
  • 412 Views
  • 2 replies
  • 1 likes
  • Web Player
    Windows
  • 412 Views
  • 2 replies
  • 1 likes

help!! WHY DOESNT SPOTIFY WORK???

Why doesn't Spotify work on my windows 10 Lumia phone I'm a premium customer please help me!!! My songs don't even play!!!

  • Newbie
  • Why doesn't Spotify work on my windows 10 Lumia phone I'm a premium customer please help me!!! My songs don't even play!!!
  • 337 Views
  • 0 replies
  • 0 likes
  • music
  • 337 Views
  • 0 replies
  • 0 likes

Setting a device password

Hi!I'm experiencing some issues in setting a device password for my account.A few years back I coupled my FB login to my Spotify account, which works on most devices. However, now I have a Onkyo amplifier, with integrated Spotify support. But to make...

  • Newbie
  • Hi! I'm experiencing some issues in setting a device password for my account. A few years back I coupled my FB login to my Spotify account, which works on most devices. However, now I have a Onkyo ...
  • MaryS
  • Roadie
  • 480 Views
  • 1 replies
  • 0 likes
  • Onkyo
  • 480 Views
  • 1 replies
  • 0 likes

Error code 500 for concerts tab

There's a Spotify presale for Melanie Martinez tickets in my town, and it opened at 10 AM CST, but every time I try to open the concerts section, it says an error occurred in the app and error code 500 in the web player. I really wanna get tickets be...

  • Casual Listener
  • There's a Spotify presale for Melanie Martinez tickets in my town, and it opened at 10 AM CST, but every time I try to open the concerts section, it says an error occurred in the app and error code 5...
  • MaryS
  • Roadie
  • 779 Views
  • 1 replies
  • 1 likes
  • Other
  • 779 Views
  • 1 replies
  • 1 likes

Use PayPal for more than one premium Account

I got Premium for 99ct in a special offer for my account. Now I want to get it for my child but when I enter my PayPal account data, it just jumps back to the place where I can chose the methode of payment

  • Newbie
  • I got Premium for 99ct in a special offer for my account. Now I want to get it for my child but when I enter my PayPal account data, it just jumps back to the place where I can chose the methode of p...
  • MaryS
  • Roadie
  • 486 Views
  • 1 replies
  • 0 likes
  • music
  • 486 Views
  • 1 replies
  • 0 likes

Airplay Fix

I'm not sure exactly what the problem is, but when I'm using Airplay through an Apple TV (3rd gen) and Spotify, it will hang up if the computer goes to sleep (or possibly if I pause it for a long time) — I just no longer get sound from Spotify. I DO,...

  • Newbie
  • I'm not sure exactly what the problem is, but when I'm using Airplay through an Apple TV (3rd gen) and Spotify, it will hang up if the computer goes to sleep (or possibly if I pause it for ...
  • 631 Views
  • 0 replies
  • 0 likes
  • bugs
  • 631 Views
  • 0 replies
  • 0 likes

Solved!! Add Spotify Radio to SONOS, please!

Spotify, please provide SONOS with the ability to support Spotify Radio. From the SONOS community: John M, an employee of Sonos, replied to Add Spotify radios to Sonos !!!, an idea about Sonos. Thank you everyone for the responses and feedback. Pleas...

  • Newbie
  • Spotify, please provide SONOS with the ability to support Spotify Radio.      From the SONOS community:   John M, an employee of Sonos, replied to Add Spotify radios to ...
  • camillo75
  • Community Legend
  • 39615 Views
  • 177 replies
  • 262 likes
  • 39615 Views
  • 177 replies
  • 262 likes