Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

81276 Views

9 replies

4 likes

  • 81276 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

GabrielV95

Casual Listener

43030 Views

233 replies

21 likes

Other
  • 43030 Views
  • 233 replies
  • 21 likes

Superuser Contribution [All Platforms][NOW] Fix my Glitch and Give us User to User messaging and Sharing Back!

Nick Is very correct it is a very poor aggravating thing that we can not send people not on facebook friends a song at all. They said in a past post I read on here that it is to reduce spam sent to people that we don't know. The fact is that Spotify ...

Visitor

Nick Is very correct it is a very poor aggravating thing that we can not send people not on facebook friends a song at all. They said in a past post I read on here that it is to reduce spam sent to p...

Alejandar

Spotify

980 Views

1 replies

0 likes

All Platforms
NOW
  • 980 Views
  • 1 replies
  • 0 likes

Spotify App on Amazon Fire TV Stick causing YouTube to randomly pause itself.

If you have a YouTube video playing in the foreground and attempt to play a song through Spotify (for example via the mobile app), it will cause the YouTube video to pause itself. This is the expected behavior. However, if Spotify is NOT playing any ...

Casual Listener

If you have a YouTube video playing in the foreground and attempt to play a song through Spotify (for example via the mobile app), it will cause the YouTube video to pause itself. This is the ex...

ksoviero

Casual Listener

2663 Views

3 replies

5 likes

Other
  • 2663 Views
  • 3 replies
  • 5 likes

Spotify Connect HEOS Denon player

Hi! I got Spotify premium and use to play music via Spotify Connect on my Heos Denon player, it worked very well until a week ago. On Spotify, the song play but there is no sound from the speakers. When I switch to bluetooth it works just fine. So th...

Newbie

Hi!   I got Spotify premium and use to play music via Spotify Connect on my Heos Denon player, it worked very well until a week ago. On Spotify, the song play but there is no sound from the sp...

osornios

Spotify Star

986 Views

1 replies

0 likes

Denon
  • 986 Views
  • 1 replies
  • 0 likes

Superuser Contribution Study : Chill Music on Spotify to decrease the pain during surgical procedure

Hi Spotify,I'm Quentin from France.Well, I'm a resident in orthopedic surgery and since some months I get the idea to plug my bluetooth speaker during the ambulatory operations and to use the "Chill" Playlist on spotify. And guess what .... I've noti...

Newbie

Hi Spotify, I'm Quentin from France. Well, I'm a resident in orthopedic surgery and since some months I get the idea to plug my bluetooth speaker during the ambulatory operations and to use the "Ch...

Alejandar

Spotify

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows lumia 640

I am already a premium user( family pack) I log in with Facebook, and i am certain that is my account. But in my phone it still appear to be on the free version. I have already re-installed it twice.

Newbie

I am already a premium user( family pack) I log in with Facebook, and i am certain that is my account. But in my phone it still appear to be on the free version. I have already re-installed it twice.

Anyk17

Spotify Star

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

The sidebar thing is broken

http://images.akamai.steamusercontent.com/ugc/493528377194209767/93DAEFBA243DF282E825A390A309B16FC4D18AB9/ It's the highlighted text,Everytime I try to pause,change the volume or next the song this text pops up and I can't change the volume or pause ...

Newbie

http://images.akamai.steamusercontent.com/ugc/493528377194209767/93DAEFBA243DF282E825A390A309B16FC4D18AB9/   It's the highlighted text,Everytime I try to pause,change the volume or next the so...

Bonsai

Roadie

597 Views

1 replies

0 likes

Web Player
Windows
  • 597 Views
  • 1 replies
  • 0 likes

Google, Twitter integration

It's almost 2017 and there is still no option to connect social networks! I'd like to add people I know with Twitter and Google...

Newbie

It's almost 2017 and there is still no option to connect social networks! I'd like to add people I know with Twitter and Google...

512 Views

0 replies

1 likes

Web Player
  • 512 Views
  • 0 replies
  • 1 likes

Superuser Contribution Matched "Suggested Songs"

Okay guys, here's the thing. I'm pretty sure that Spotify gets paid a lot of money by artists or record companies to include particular songs as "suggested songs". I get that; it's a smart move. But, the thing that bothers me is that when suggested s...

Casual Listener

Okay guys, here's the thing. I'm pretty sure that Spotify gets paid a lot of money by artists or record companies to include particular songs as "suggested songs". I get that; it's a smart move. But,...

Anyk17

Spotify Star

437 Views

1 replies

0 likes

All Platforms
Music
  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs disappeared from playlist

My favourite playlist has mysteriously lost all it's songs (about 400) up until the last 30 or so that I've just added. I haven't deleted the songs, I hadn't even looked at the playlist since yesterday, I've just been adding songs blindly. But when I...

Casual Listener

My favourite playlist has mysteriously lost all it's songs (about 400) up until the last 30 or so that I've just added. I haven't deleted the songs, I hadn't even looked at the playlist since yesterd...

Anyk17

Spotify Star

702 Views

3 replies

0 likes

Other
  • 702 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot connect Spotify playlist to Withings Aura

Hi, I use a Withings Aura alarm clock and I tried to set a Spotify playlist as alarm. The Withings app says it's saved but when the alarm rings, the playlist doesn't launch. I tried to use a friend's Spotify account and it worked. Can you help me? Th...

Casual Listener

Hi,   I use a Withings Aura alarm clock and I tried to set a Spotify playlist as alarm. The Withings app says it's saved but when the alarm rings, the playlist doesn't launch.   I tried...

bignolles

Casual Listener

1635 Views

4 replies

0 likes

  • 1635 Views
  • 4 replies
  • 0 likes

Log out everywhere doesn't work

Why,Doesn't log out everywhere or changing the password help when your account is used on Sonos?Tried both but Sonos keeps playing.Why doesn't it exist a working solution for this??

Regular

Why, Doesn't log out everywhere or changing the password help when your account is used on Sonos? Tried both but Sonos keeps playing. Why doesn't it exist a working solution for this??

guywithabeard

Newbie

1210 Views

3 replies

0 likes

  • 1210 Views
  • 3 replies
  • 0 likes

Spotify Web Player

I'm confused how the web player can be so much slower then my phone app. It even get stuck at some points making very uncomfortable sounds. Like how it would sound if you dragged the pickup on a vinyl record. The playlist display is sluggish at best ...

Casual Listener

I'm confused how the web player can be so much slower then my phone app. It even get stuck at some points making very uncomfortable sounds. Like how it would sound if you dragged the pickup on a viny...

MikaelLind

Casual Listener

812 Views

2 replies

0 likes

Web Player
  • 812 Views
  • 2 replies
  • 0 likes

CHANGING SONG ORDER - HELP!!

I have a Premium Spotify account and for the life of me I CANNOT get the drag and drop to work for changing the song order in the playlists i have created. They are in the order that they were added and that's the only order they can be in. I have re...

Newbie

I have a Premium Spotify account and for the life of me I CANNOT get the drag and drop to work for changing the song order in the playlists i have created. They are in the order that they were added ...

feelikeastrangr

Community Legend

392 Views

1 replies

0 likes

Web Player
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution On Tour Songkick concerts not showing in my artist page

I ve started to use this songkick feature a couple months ago. It worked the first time only.I don't know if any changes have been made. I asked songkick support team and they told me that everything is ok on their side.Can you please take a look? So...

Newbie

I ve started to use this songkick feature a couple months ago. It worked the first time only. I don't know if any changes have been made. I asked songkick support team and they told me that everythi...

fislam

Newbie

12502 Views

22 replies

9 likes

Other
  • 12502 Views
  • 22 replies
  • 9 likes

Superuser Contribution Incorrect username/password Error 6.4 on roku streaming stick

I recently downloaded Spotify on my roku streaming stick device, I do have premium at least until September, but it's saying my username and/or password is incorrect even though I know exactly that it is correct because using the same credentials on ...

Newbie

I recently downloaded Spotify on my roku streaming stick device, I do have premium at least until September, but it's saying my username and/or password is incorrect even though I know exactly that i...

Nicky066

Newbie

2835 Views

5 replies

0 likes

  • 2835 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't login to LG TV, works on phone and pc's

Hi,I have changed my logon account on my TV to another username and password. It worked before with the other credentials, but now non of them works. The old logon was a facebook account the new one, which I like to use, is a spotify account.I have t...

Casual Listener

Hi, I have changed my logon account on my TV to another username and password. It worked before with the other credentials, but now non of them works. The old logon was a facebook account the new on...

Brucead

Casual Listener

12644 Views

9 replies

0 likes

  • 12644 Views
  • 9 replies
  • 0 likes

Spotify quits playing after 3-4 songs on ps3

I saw a similar post that was closed a few months ago that was outlining the same issue that I am having. https://community.spotify.com/t5/Ongoing-Issues/PS3-app-freezing-after-3-4-songs-played/idi-p/1293537When using Spotify on my ps3 it will play a...

Casual Listener

I saw a similar post that was closed a few months ago that was outlining the same issue that I am having.  https://community.spotify.com/t5/Ongoing-Issues/PS3-app-freezing-after-3-4-songs-played...

NSX

Casual Listener

876 Views

1 replies

0 likes

PlayStation
ps3
Sony
  • 876 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pioneer XW series Not stream to Spotify connect anymore

Hi Folks I have two Pioneer XW series and premium account on Spotify...I was happy using spotify for music streaming to my pioneer A4s Since last week. I can't connect to both of them, no matter how they are connected to the network..I still can see ...

Casual Listener

Hi Folks  I have two Pioneer XW series and premium account on Spotify...I was happy using spotify for music streaming to my pioneer A4s  Since last week. I can't connect to both...

Anyk17

Spotify Star

1380 Views

5 replies

0 likes

Connect
Other
  • 1380 Views
  • 5 replies
  • 0 likes