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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Pursuant

Visitor

28840 Views

154 replies

14 likes

Other
  • 28840 Views
  • 154 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23942 Views

9 replies

2 likes

Other
  • 23942 Views
  • 9 replies
  • 2 likes

What will it actually take to fix Discover Weekly?

I know several people have mentioned that Discover Weekly repeats the same songs week after week- and that it used to be awesome, but now it's so frustrating. Why hasn't this been addressed? The DW playlist used to be my single favorite thing about S...

Newbie

I know several people have mentioned that Discover Weekly repeats the same songs week after week- and that it used to be awesome, but now it's so frustrating. Why hasn't this been addressed? The DW p...

227 Views

0 replies

0 likes

Web Player
  • 227 Views
  • 0 replies
  • 0 likes

Not able to play album

This is my favourite release of The Four Seasons, for some reason I am not able to play it. It opens my Spotify desktop app but nothing happens. Is anyone else able to play this album? https://open.spotify.com/album/7ffk3O23uysOPeovbEmhRW#upsell

Casual Listener

  This is my favourite release of The Four Seasons, for some reason I am not able to play it. It opens my Spotify desktop app but nothing happens. Is anyone else able to play this album? &nbsp...

Poptartzz

Roadie

473 Views

3 replies

0 likes

Mac
Web Player
  • 473 Views
  • 3 replies
  • 0 likes

Sort playlist by Followers

i am looking for i good new playlist with the browse function.can i sort the playlists by followers ?? i want to be able to sort by followers, so i see the ''most followed'' lists first

Regular

i am looking for i good new playlist with the browse function. can i sort the playlists by followers ??   i want to be able to sort by followers, so i see the ''most followed'' lists first

MartinStoichkov

Community Legend

849 Views

1 replies

2 likes

Web Player
Windows
  • 849 Views
  • 1 replies
  • 2 likes

Devices?

When will the "devices" feature be available again on the sidebar?I heard that it was coming back, but there was no ETA on that - this was over a year ago.Can i still plan on this feature coming back, and if so, when?I would like my playlists from my...

Newbie

When will the "devices" feature be available again on the sidebar? I heard that it was coming back, but there was no ETA on that - this was over a year ago. Can i still plan on this feature coming ...

McLachlan

Roadie

285 Views

1 replies

0 likes

Mac
Web Player
  • 285 Views
  • 1 replies
  • 0 likes

Testament Brotherhood of the Snake.

Hi,The above has been uploaded onto spotify but there are problems with the following tracks; Born in a rut (no sound from 02:03 onwards), Centuries of Suffering (no sound from 01:20), and Black Jack ( no sound from 00:33). Please can you fix this pr...

Newbie

Hi, The above has been uploaded onto spotify but there are problems with the following tracks; Born in a rut (no sound from 02:03 onwards), Centuries of Suffering (no sound from 01:20), and Black ...

MostlyMetal

Regular

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Rearranging playlist folders

Until about a year ago I was able to drag and drop my playlist folders (I have them set up by artist). I've gone along creating folders as I discover new artists--but am now getting frustrated because it's hard to find the folder to move new music in...

Casual Listener

Until about a year ago I was able to drag and drop my playlist folders (I have them set up by artist).  I've gone along creating folders as I discover new artists--but am now getting frustrated ...

szivar

Newbie

366 Views

1 replies

6 likes

Web Player
Windows
  • 366 Views
  • 1 replies
  • 6 likes

Starred list on Marantz

Hi I have a Marantz NA-11S1 which i belive have the same spotify interface as the m-cr610 family. It has following menu's: Search, What's new, Starred, Playlists and Accounts. I have problems with the Starred list. When I select it the unit freezes f...

Casual Listener

Hi   I have a Marantz NA-11S1 which i belive have the same spotify interface as the m-cr610 family. It has following menu's: Search, What's new, Starred, Playlists and Accounts.   I hav...

267 Views

0 replies

0 likes

Marantz
  • 267 Views
  • 0 replies
  • 0 likes

Kepp playlist active

Hello, i'm iulian,So i have been using Spotify premium for over a ear now, and its great, but.I have a tablet in my car (i have it bulid in) and i have downloaded some playlists for offline listening. Now, my car radio automaticaly connects to my tab...

Newbie

Hello, i'm iulian, So i have been using Spotify premium for over a ear now, and its great, but. I have a tablet in my car (i have it bulid in) and i have downloaded some playlists for offline liste...

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
  • 0 likes

Marantz does not connect

My Marantz NR 1605 does not connect to spotify if I connect it via spotify connect on my IPhone. The logo shows on the tv screen, but music won't stream. Used to work perfect, no issues up to now. Any ideas??

Casual Listener

My Marantz NR 1605 does not connect to spotify if I connect it via spotify connect on my IPhone. The logo shows on the tv screen, but music won't stream. Used to work perfect, no issues up to now. An...

Jon1964

Casual Listener

406 Views

1 replies

0 likes

Marantz
  • 406 Views
  • 1 replies
  • 0 likes

Connecting a SECOND Amazon Echo and Spotify?

Had an Amazon Echo, connected my Spotify account, works fine. Just added a second Amazon Echo in the house, and Spotify will not work on the second Echo speaker. When I go to the Spotify App via the Alexa App, it still shows my first Echo as an "avai...

Casual Listener

Had an Amazon Echo, connected my Spotify account, works fine. Just added a second Amazon Echo in the house, and Spotify will not work on the second Echo speaker. When I go to the Spotify App via the ...

ben2ee

Casual Listener

1131 Views

2 replies

0 likes

Other
  • 1131 Views
  • 2 replies
  • 0 likes

Widget no longer playing embedded in browser - opens up app separately

I have several Spotify widgets embedded into my website. The website is something of an online museum, and the idea is that the user listens to songs as they are reading about them. For this to work as best as it can, it is better the user listens to...

Casual Listener

I have several Spotify widgets embedded into my website. The website is something of an online museum, and the idea is that the user listens to songs as they are reading about them. For this to work ...

MartinRRR

Casual Listener

765 Views

1 replies

3 likes

Web Player
  • 765 Views
  • 1 replies
  • 3 likes

Spotify not B&O Multiroom compatible

Hello allJust got my Bang & Olufsen Multiroom System installed (Essence) with three different rooms. It seems that Spotify does not allow the playing of different music in each room. Which is the whole point about having a multiroom system... Retaile...

Newbie

Hello all Just got my Bang & Olufsen Multiroom System installed (Essence) with three different rooms. It seems that Spotify does not allow the playing of different music in each room. Which is t...

Fenalaar

Regular

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Every song I try to play...

Is not loading, and telling me that it is not available and if I have the song that I can import the song. What is problem? I have Interent connection and I restarted my computer, I also unistalled and reinstalled the app. Help!

Newbie

 Is not loading, and telling me that it is not available and if I have the song that I can import the song. What is problem? I have Interent connection and I restarted my computer, I also unista...

307 Views

0 replies

0 likes

Web Player
Windows
  • 307 Views
  • 0 replies
  • 0 likes

Spotify app won't load on Roku stick

Recently my girlfriend purchased two Roku streaming sticks. We connected both of our Spotify accounts (we both have premium - she has a student discount) and everything was great for a while! However, the Spotify app on the Roku stick we use our bedr...

Casual Listener

Recently my girlfriend purchased two Roku streaming sticks. We connected both of our Spotify accounts (we both have premium - she has a student discount) and everything was great for a while! However...

dmfuchs13

Newbie

2827 Views

3 replies

0 likes

music
Other
  • 2827 Views
  • 3 replies
  • 0 likes

Spotify Crashing when entering playlist (Marantz reciever)

I'm using Spotify premium through Marantz SR7007 reciever. All worked fine untill couple weeks ago the Spotify client started to behave oddly. The client crashes every time when i start to play a song from a playlist and then hit the back -button (wh...

Newbie

I'm using Spotify premium through Marantz SR7007 reciever. All worked fine untill couple weeks ago the Spotify client started to behave oddly. The client crashes every time when i start to play a son...

svicunar

Newbie

1030 Views

7 replies

0 likes

  • 1030 Views
  • 7 replies
  • 0 likes

Spotify for Roku

I've been using spotify free for a while now and have been pretty happy with it. But I recently got a roku (and ditched cable) and decided to give premium a try. My only hesitation in keeping premium is that the roku app, frankly, sucks. It doesn't h...

Casual Listener

I've been using spotify free for a while now and have been pretty happy with it. But I recently got a roku (and ditched cable) and decided to give premium a try. My only hesitation in keeping premium...

cindiann

Casual Listener

1529 Views

7 replies

1 likes

Other
  • 1529 Views
  • 7 replies
  • 1 likes

Kessylin

NÃO Consigo ouvir musica Cabelo spotfy NÃO Computador Diz Que nenhuma musica ESTÁ Disponíveis e Fica Trocando de musica Sozinho sem tocar nada!

Newbie

NÃO Consigo ouvir musica Cabelo spotfy NÃO Computador Diz Que nenhuma musica ESTÁ Disponíveis e Fica Trocando de musica Sozinho sem tocar nada!

315 Views

0 replies

0 likes

Web Player
Windows
  • 315 Views
  • 0 replies
  • 0 likes

Solved!! I seem like it was mixing two different artists.

I seem like it was mixing two different artists, "Dj Promise Land" and "Promise Land". https://open.spotify.com/artist/0ktujbOLx1L1K8wj8o8dpJ How can I fix it?

Newbie

I seem like it was mixing two different artists, "Dj Promise Land" and "Promise Land".   https://open.spotify.com/artist/0ktujbOLx1L1K8wj8o8dpJ   How can I fix it?

KatesHere

Community Legend

710 Views

1 replies

0 likes

iOS
  • 710 Views
  • 1 replies
  • 0 likes

Chromecast audio won't play spotify.

Chromecast audio works with youtube and other apps, not with Spotify. I hear the contaction sound but then... Nothing. If I connect to the chromecast for television spotify works fine... Please don't copy paste from Chromecast troubleshooting page, i...

Music Fan

Chromecast audio works with youtube and other apps, not with Spotify. I hear the contaction sound but then... Nothing. If I connect to the chromecast for television spotify works fine...  Ple...

nicolaslambert8

Music Fan

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Solved!! Installed flash but isn't letting me listen to music

It's saying that I need to install Flash but I did, twice, but it is still coming up with the message "To Enjoy Spotify, please intall Adobe Flash. It's free." But I can't because I did already, this is on Spotify Web Player. What do I do?

Casual Listener

It's saying that I need to install Flash but I did, twice, but it is still coming up with the message "To Enjoy Spotify, please intall Adobe Flash. It's free." But I can't because I did already, this...

nesleinbocaj555

Casual Listener

1068 Views

2 replies

0 likes

Web Player
  • 1068 Views
  • 2 replies
  • 0 likes