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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 12620 Views
  • 8 replies
  • 0 likes
  • Other
  • 12620 Views
  • 8 replies
  • 0 likes

Solved!! Adding samsung smart tv as a device

Hi, wondering if anyone could help. Ive got a premium subscription, i have currently two devices added and would like to add my samsung tv as the third device in order to be able to listen to my itunes/windows media player playlists through my tv app...

  • Casual Listener
  • Hi, wondering if anyone could help.   Ive got a premium subscription, i have currently two devices added and would  like to add my samsung tv as the third device in order to be able to li...
  • schnipe
  • Casual Listener
  • 492 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 492 Views
  • 2 replies
  • 0 likes

Sonos and Spotify

Sonos and Spotify....Can anyone explain why the Spotify app on sonos has the artist radio button removed? This I find a great way to randomise the music without a playlist.

  • Casual Listener
  • Sonos and Spotify.... Can anyone explain why the Spotify app on sonos has the artist radio button removed? This I find a great way to randomise the music without a playlist.
  • 154 Views
  • 0 replies
  • 0 likes
  • SONOS
  • 154 Views
  • 0 replies
  • 0 likes

Solved!! Small amount cut off from the end of a track (Beethoven's 6th Symphony, 3rd movement by Georg Solti)

I believe that this track has had one or two seconds of music cut off from the end of it spotify:track:7J5hzLw7z8zeUP7N3VJIuL. It's the third movement of Beethoven's 6th symphony as performed by Georg Solti and the Chicago Symphony Orchestra. If you ...

  • Newbie
  • I believe that this track has had one or two seconds of music cut off from the end of it spotify:track:7J5hzLw7z8zeUP7N3VJIuL.   It's the third movement of Beethoven's 6th symphony as per...
  • MattSuda
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Music
  • 308 Views
  • 1 replies
  • 0 likes

Solved!! Android stream auf Apple Tv

Kann mir jemand sagen ob es möglich ist die Musik vom Smartphone per Wlan an Apple Tv zu streamen?

  • Newbie
  • Kann mir jemand sagen ob es möglich ist die Musik vom Smartphone per Wlan an Apple Tv zu streamen?
  • MattSuda
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 223 Views
  • 1 replies
  • 0 likes

Solved!! Made a mistake with song lyrics

Hi SpotifyToday, I noticed that the song "The Dark Figure" by the band Cryptik Howling didn't have any current song lyrics. Being the guy I am, I copied the song lyrics from the website http://letras.mus.br/cryptik-howling/1614582/ and pasted them in...

  • Newbie
  • Hi Spotify Today, I noticed that the song "The Dark Figure" by the band Cryptik Howling didn't have any current song lyrics. Being the guy I am, I copied the song lyrics from the website http://le...
  • MattSuda
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • Other
  • 356 Views
  • 1 replies
  • 0 likes

Cannot connect to Bose Cinemate 130 with Soundtouch Adapter

I have Spotifiy Premium. I am able to connect to Bose Soundthouch 20 from Android and Desktop ver 1.0.0.477.g16adf20f. Recently, I bought Bose Cinemate 130 with a Soundtouch Wireless Adapter. I just can't get it to play Spotify, it is not in the Conn...

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  • Casual Listener
  • I have Spotifiy Premium. I am able to connect to Bose Soundthouch 20 from Android and Desktop ver 1.0.0.477.g16adf20f. Recently, I bought Bose Cinemate 130 with a Soundtouch Wireless Adapter. I just...
  • djfamoso
  • Newbie
  • 856 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 856 Views
  • 1 replies
  • 0 likes

Solved!! Main Versions of Songs Available, Other Versions Not

Hey Everyone, I'm guessing there's no way to fix this but i'm very curious. It seems that even when an artist or song is available on spotify, many versions (like all the remixes of songs - take Gareth Emery, for example,) are not available. Does any...

  • Casual Listener
  • Hey Everyone,   I'm guessing there's no way to fix this but i'm very curious. It seems that even when an artist or song is available on spotify, many versions (like all the remixes of songs - ...
  • MattSuda
  • Spotify Star
  • 234 Views
  • 3 replies
  • 0 likes
  • Music
  • 234 Views
  • 3 replies
  • 0 likes

spotify turning offline mode off

I've downloaded a playlist of 192 for offline mode. All songs are on Spotify server. After playing the lost for 2-3 hours and opening it up, the offline switch has been turned off and only 50 of my 192 songs are available for offline. I then have to ...

  • Casual Listener
  • I've downloaded a playlist of 192 for offline mode. All songs are on Spotify server. After playing the lost for 2-3 hours and opening it up, the offline switch has been turned off and only 50 of my 1...
  • MattSuda
  • Spotify Star
  • 176 Views
  • 2 replies
  • 0 likes
  • Music
  • 176 Views
  • 2 replies
  • 0 likes

Favorite songs gone

Hello, I just noticed all of my favorite songs are gone from the list, how is that possible if I didn't do anything?Any way to get them back?Please help

  • Regular
  • Hello, I just noticed all of my favorite songs are gone from the list, how is that possible if I didn't do anything? Any way to get them back? Please help 😕
  • MattSuda
  • Spotify Star
  • 162 Views
  • 3 replies
  • 0 likes
  • Other
  • 162 Views
  • 3 replies
  • 0 likes

Syncing playlists

It takes my iPhone 5C and macbook air laptop hours to sync playlists offline.Is there a way to speed this process up? Syncing 200 songs takes at least 6 hours.

  • Regular
  • It takes my iPhone 5C and macbook air laptop hours to sync playlists offline.Is there a way to speed this process up? Syncing 200 songs takes at least 6 hours.
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Spotify memory usage + other features

Spotify new version takes over all the memory available.Just started and not playing, mem usage grows. Now it's about 1GB. Other features: Very slow response to actions.Sometimes not scrobble to LastFM in time and the track pops up later (maybe)Can't...

  • Roadie
  • Spotify new version takes over all the memory available. Just started and not playing, mem usage grows. Now it's about 1GB.   Other features:   Very slow response to actions. Sometime...
  • 487 Views
  • 0 replies
  • 0 likes
  • WD
  • 487 Views
  • 0 replies
  • 0 likes

Solved!! Can't access web player from my android...?

I have the Spotify app on my LG G3, but since I have not committed to getting premium, I don't have any freedom on the app. When I try to access the web player online from my phone, it directs me to the spotify. com/us and tells me to get premium. Is...

  • Newbie
  • I have the Spotify app on my LG G3, but since I have not committed to getting premium, I don't have any freedom on the app. When I try to access the web player online from my phone, it directs me to ...
  • MattSuda
  • Spotify Star
  • 1919 Views
  • 1 replies
  • 0 likes
  • Android
    Web Player
    WebPlayer
  • 1919 Views
  • 1 replies
  • 0 likes

Login Marantz M-CR610

Hello.My Maranz M-CR610 seems not to accept my Login procedures. I state my username, and even changed my password, and then succeed to log in on my Mac, but My Maranz just turns back to "Login" every time I try! Anyone familiar with this problem?

  • Newbie
  • Hello.My Maranz M-CR610 seems not to accept my Login procedures. I state my username, and even changed my password, and then succeed to log in on my Mac, but My Maranz just turns back to "Login" ever...
  • Tondöv
  • Casual Listener
  • 770 Views
  • 2 replies
  • 0 likes
  • Marantz
  • 770 Views
  • 2 replies
  • 0 likes

Blackberry help please.

Hi, I am a premium user and playlists all work fine from my desktop, I have recently downloaded spotify to my Blackberry but for some reason, many of the tracks in my playlists are greyed out and unavailable to play. Not sure if I have done somethng ...

  • Newbie
  • Hi, I am a premium user and playlists all work fine from my desktop, I have recently downloaded spotify to my Blackberry but for some reason, many of the tracks in my playlists are greyed out and una...
  • MattSuda
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Why isn't the song "The Man Don't Give a F***" by Super Furry Animals on Spotify?

I'm looking at the album "Songbook" by Super Furry Animals on Spotify and for some reason the song "The Man Don't Give a F***" isn't available. Why?

  • Newbie
  • I'm looking at the album "Songbook" by Super Furry Animals on Spotify and for some reason the song "The Man Don't Give a F***" isn't available. Why?
  • MattSuda
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Music
  • 231 Views
  • 1 replies
  • 0 likes

WTF?

This feels quite strange. Here you are a happy paying spotify-premium-user, then it looks like this on three different devices (the three attached images)?!? Both three are connected to the SAME wifi! Is there anyone who has a reasonable explanation ...

  • Newbie
  • This feels quite strange.   Here you are a happy paying spotify-premium-user, then it looks like this on three different devices (the three attached images)?!?   Both three are connecte...
  • MattSuda
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! Sorry, Hobbes: A Tragic Tale of Disappointment and False Advertising

Thomas Hobbes has once stated that the act of inhibiting the ability of one to pursuit their path to self fulfilment (as well as rights in general) is wrong. Why, then, can I not play my songs in order on my tablet. Every time on my NOOK HD, I've bee...

  • Casual Listener
  • Thomas Hobbes has once stated that the act of inhibiting the ability of one to pursuit their path to self fulfilment (as well as rights in general) is wrong. Why, then, can I not play my songs in ord...
  • MattSuda
  • Spotify Star
  • 245 Views
  • 3 replies
  • 0 likes
  • Music
    Other
  • 245 Views
  • 3 replies
  • 0 likes

Bring back "Electronic" genre radio

There was "Electronic" radio station on my account but it has been disappeared. It's in my radios but sometimes i delete radios by mistake. Why did you delete it? Please add it again.

  • Roadie
  • There was "Electronic" radio station on my account but it has been disappeared. It's in my radios but sometimes i delete radios by mistake. Why did you delete it? Please add it again.
  • oguzzakin
  • Regular
  • 657 Views
  • 2 replies
  • 0 likes
  • Music
    Other
  • 657 Views
  • 2 replies
  • 0 likes