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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61281 Views

7 replies

4 likes

  • 61281 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38530 Views

215 replies

19 likes

Other
  • 38530 Views
  • 215 replies
  • 19 likes

Requesting information about thumbs

I have a 20 song playlist, each one by a different artist. I go to the playlist radio, and I get a list of 40-50 songs based on the original playlist, I suppose, but it is not very varied, and some artists are very repeated, even if they were not fea...

Regular

I have a 20 song playlist, each one by a different artist. I go to the playlist radio, and I get a list of 40-50 songs based on the original playlist, I suppose, but it is not very varied, and some a...

Reflux_

Community Legend

751 Views

5 replies

0 likes

Web Player
Windows
  • 751 Views
  • 5 replies
  • 0 likes

Hard noise in a song at the end, could a Staff remove that please?

Hello dudes and dudinas, I did listen to Rock Folk and all was fine but then I did hear a Song and at the end it started a hard noise with the public "snow" sound from TV.https://play.spotify.com/album/6Pcqe1qPIJpFsDOb6AbSsuSkip to 3:10~ and listen.....

Newbie

  Hello dudes and dudinas,   I did listen to Rock Folk and all was fine but then I did hear a Song and at the end it started a hard noise with the public "snow" sound from TV. https://p...

ryanmedia

Roadie

528 Views

1 replies

1 likes

Web Player
Windows
  • 528 Views
  • 1 replies
  • 1 likes

Web player stopped working once I upgraded to Premium

I use a Chromebook. I have been using the web player since I got it. I used the downloaded version before that. Webplayer has been working fine until I upgraded to premium now it only works on my phone. The web player will load like normal but the so...

Newbie

I use a Chromebook. I have been using the web player since I got it. I used the downloaded version before that. Webplayer has been working fine until I upgraded to premium now it only works on my pho...

SeanMcCann

Casual Listener

418 Views

1 replies

0 likes

Web Player
  • 418 Views
  • 1 replies
  • 0 likes

login problems on the Spotify Windows App

I am having problems logging into Spotify on my phone app, the log in fails and tries to tell me it's the first time I've tried to log in through Facebook when that is not what I am even doing, and the "Forgot Password" option sends me to my edit pro...

Newbie

I am having problems logging into Spotify on my phone app, the log in fails and tries to tell me it's the first time I've tried to log in through Facebook when that is not what I am even doing, and t...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Useing a spotify prepaid gift card

Can i use a prepaid gift card to take advantage of the 3months of premium service for 9.99 .Id also like to know if iam currently eligible to take advantage of this promotion ?

Casual Listener

Can i use a prepaid gift card to take advantage of the 3months of premium service for 9.99 . Id also like to know if iam currently eligible to take advantage of this promotion ?

kbrooksc

Community Legend

441 Views

1 replies

0 likes

Other
  • 441 Views
  • 1 replies
  • 0 likes

New Chromebook won't play my songs.

I just recently bought a Toshiba Chromebook 2 and I've been trying to any of my music but none of them play. It doesn' matter that I go to my playlist/songs/albums/or artist. i click on it and the icon changes to playing but still nothing. If I do ma...

Casual Listener

I just recently bought a Toshiba Chromebook 2 and I've been trying to any of my music but none of them play. It doesn' matter that I go to my playlist/songs/albums/or artist. i click on it and t...

424 Views

0 replies

0 likes

Web Player
  • 424 Views
  • 0 replies
  • 0 likes

Player stop during playing

hello, player stop during playing after maybe 20/30min and i have to push "pause" and again "play" to listen music. ... i don't understand why nobody solves all this bugs from years... ^^

Visitor

hello,   player stop during playing after maybe 20/30min and i have to push "pause" and again "play" to listen music.   ...   i don't understand why nobody solves all this bugs f...

user-removed

Not applicable

383 Views

2 replies

0 likes

Web Player
Windows
  • 383 Views
  • 2 replies
  • 0 likes

The notification of th gift y gave is not showing

I bought a premium account for a year as a gift, the pay is reflected in my credit card but the person i bought it for has not received any notification yet, what can i do in this case

Newbie

I bought a premium account for a year as a gift, the pay is reflected in my credit card but the person i bought it for has not received any notification yet, what can i do in this case

kbrooksc

Community Legend

581 Views

1 replies

0 likes

Other
  • 581 Views
  • 1 replies
  • 0 likes

Solved!! Playlists on Echo?

I am a new Premium User. I have an iPhone 6, a Windows desktop, an iPad, and an Amazon Echo. I have had other music services in the past, such as Deezer, Amazon Prime, and Apple music. But I signed up for Spotify because of its support for Amazon Ech...

Casual Listener

I am a new Premium User.  I have an iPhone 6, a Windows desktop, an iPad, and an Amazon Echo.  I have had other music services in the past, such as Deezer, Amazon Prime, and Apple music. &n...

sirlylos

Casual Listener

40520 Views

37 replies

1 likes

Other
  • 40520 Views
  • 37 replies
  • 1 likes

No Https from about 24h

hello, from about 24h, i've no https. When loading the https is ok, and when loading is finish, https stop and stay off. i've try to clear cache, cookies, session, all...and de-connect a reconnect. No https. The spotify website is no stable from year...

Visitor

hello,   from about 24h, i've no https. When loading the https is ok, and when loading is finish, https stop and stay off.   i've try to clear cache, cookies, session, all...and de-conn...

228 Views

0 replies

0 likes

Web Player
Windows
  • 228 Views
  • 0 replies
  • 0 likes

Web player sort feature no longer available. Playlists not loading completely.

Hi everyone, As the subject line states, my playlists on web player no longer have the sort feature available. Also, large portions of playlists are not loading and when I scroll down to a blank area it freezes until I click on a different playlist. ...

Newbie

Hi everyone,    As the subject line states, my playlists on web player no longer have the sort feature available.  Also, large portions of playlists are not loading and when I scroll...

337 Views

0 replies

3 likes

Web Player
  • 337 Views
  • 0 replies
  • 3 likes

Dj Software

I am a prof Dj and am considering getting Spotify Pro. I use Nuemark Cue or in other words Virtual Dj. Can I play my spotifytracks from my dj software?

Newbie

I am a prof Dj and am considering getting Spotify Pro. I use Nuemark Cue or in other words Virtual Dj. Can I play my spotifytracks from my dj software?

496 Views

0 replies

0 likes

Other
  • 496 Views
  • 0 replies
  • 0 likes

Cant arrange songs in a playlist

How the hell do you arrange songs in a playlist you have created in either the web player or the app? God......

Casual Listener

How the hell do you arrange songs in a playlist you have created in either the web player or the app? God......  

Jack7

Casual Listener

391 Views

1 replies

0 likes

Web Player
Windows
  • 391 Views
  • 1 replies
  • 0 likes

Playlist deleting large portions of itself

Hello there. Recently I've had an issue with one of playlists deleting large portions of itself. I add entire albums and discographies to this playlist at a time so it has gotten fairly large (It stands at 1,621 songs at the moment) but as I scroll t...

Casual Listener

Hello there.   Recently I've had an issue with one of playlists deleting large portions of itself. I add entire albums and discographies to this playlist at a time so it has gotten fairly larg...

Jlinacre

Casual Listener

423 Views

2 replies

0 likes

Web Player
  • 423 Views
  • 2 replies
  • 0 likes

Spotify no longer playing songs on amazon fire tv

Hi, after updating Spotify to the latest version (the one, where its no longer "only" a spotify connect app), it is not working anymore In fact, it plays songs correctly but only about 1/3 of my library!! The other ones are simply not starting (sound...

Newbie

Hi,   after updating Spotify to the latest version (the one, where its no longer "only" a spotify connect app), it is not working anymore 😞 In fact, it plays songs correctly but only about 1...

alien-on-earth

Newbie

1664 Views

3 replies

1 likes

Other
  • 1664 Views
  • 3 replies
  • 1 likes

Artist Radio for specific artist won't play; plays different artist

I would like to play the Artist Radio by Twenty One Pilots. However, when I try to play that radio, it plays songs by another recently played artist instead of the one I selected. When I press "next track" button, it will play the next track by the o...

Casual Listener

I would like to play the Artist Radio by Twenty One Pilots. However, when I try to play that radio, it plays songs by another recently played artist instead of the one I selected. When I press "next ...

annxbellll

Newbie

1053 Views

1 replies

0 likes

Web Player
  • 1053 Views
  • 1 replies
  • 0 likes

Playlist Favorite is gone! Please Help me!

All my songs on the playlist Favorites are gone. Do someone now how to restore it? Please help me:)

Casual Listener

All my songs on the playlist Favorites are gone. Do someone now how to restore it? Please help me:)

Ellinorskoog

Casual Listener

444 Views

2 replies

0 likes

Music
  • 444 Views
  • 2 replies
  • 0 likes

Roku and Spotify in Argentina

Hi everyone,the past week i bought a Roku device, and when i try to add spotify channel to my device, an error message appears saying "Apologies, but the web channel store is not currently supported in your region."Why if a can use spotify in my regi...

Newbie

Hi everyone, the past week i bought a Roku device, and when i try to add spotify channel to my device, an error message appears saying "Apologies, but the web channel store is not currently supporte...

catapaglie

Newbie

1221 Views

1 replies

4 likes

Other
  • 1221 Views
  • 1 replies
  • 4 likes