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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 12972 Views
  • 83 replies
  • 9 likes
  • Other
  • 12972 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20647 Views
  • 9 replies
  • 2 likes
  • Other
  • 20647 Views
  • 9 replies
  • 2 likes

Spotify crashes on same song

Whenever the song is like 2 minutes in, spotify crashes. I go to play it a second time and then it works no problem. Anyone know why it keeps doing this? I have a Samsung Galaxy Note Edge.

  • Casual Listener
  • Whenever the song is like 2 minutes in, spotify crashes. I go to play it a second time and then it works no problem. Anyone know why it keeps doing this? I have a Samsung Galaxy Note Edge.
  • Dartsm
  • Casual Listener
  • 410 Views
  • 5 replies
  • 0 likes
  • Samsung
  • 410 Views
  • 5 replies
  • 0 likes

Solved!! Can´t skip the random play on my windows Phone ...

Does anyone know how to deactivate the random play function in the Windows Phone 8.1 Spotify application ???Thx !

  • Casual Listener
  • Does anyone know how to deactivate the random play function in the Windows Phone 8.1 Spotify application ??? Thx !
  • LotSaucedo
  • Casual Listener
  • 419 Views
  • 2 replies
  • 0 likes
  • Other
  • 419 Views
  • 2 replies
  • 0 likes

Spotify Connect volume not working with grouped speakers Samsung Multiroom

Hi,We have 3 Samsung M series speakers which support Spotify Connect. Individually they work fine with Spotify but when we group them using the Samsung Multiroom app it creates an issue with the volume control.In Spotify the speakers will show up as ...

  • Newbie
  • Hi, We have 3 Samsung M series speakers which support Spotify Connect. Individually they work fine with Spotify but when we group them using the Samsung Multiroom app it creates an issue with the vo...
  • 362 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 362 Views
  • 0 replies
  • 0 likes

Revoke Spotify Connect Access

How can I revoke Spotify Connect Access from a specific device?It is a Connect cappable Denon Device and it is NOT in my home.I have only been in this friends WLAN once, and now, no matter where I am, This device is offered for playback. Since it is ...

  • Visitor
  • How can I revoke Spotify Connect Access from a specific device? It is a Connect cappable Denon Device and it is NOT in my home. I have only been in this friends WLAN once, and now, no matter where ...
  • user-removed
  • Not applicable
  • 607 Views
  • 2 replies
  • 1 likes
  • Connect
    Denon
  • 607 Views
  • 2 replies
  • 1 likes

Connect and Pioneer VSX-922

Looking at moving from MOG to Spotify (or something else....?), so am currently making use f the gratis Premium account to test things out. Was hoping that my current receiver (as above), which does DLNA and Airplay/Media Playback/Internet Radio etc ...

  • Regular
  • Looking at moving from MOG to Spotify (or something else....?), so am currently making use f the gratis Premium account to test things out. Was hoping that my current receiver (as above), which doe...
  • hornetster
  • Regular
  • 7497 Views
  • 12 replies
  • 0 likes
  • Connect
  • 7497 Views
  • 12 replies
  • 0 likes

[PS4] Spotify won't load on profile, I get "Can't connect to playstation network"

Having this issue with Spotify. Basically when I try to launch it, startsin loading a full screen spotify wallpaper then it says "Can't connect to playstation network" - I have tried deleting\reinstalling and that doesn't work- I tried it on another ...

  • Casual Listener
  • Having this issue with Spotify. Basically when I try to launch it, startsin loading a full screen spotify wallpaper then it says "Can't connect to playstation network"    - I have tried d...
  • heelpme
  • Casual Listener
  • 803 Views
  • 1 replies
  • 0 likes
  • Other
  • 803 Views
  • 1 replies
  • 0 likes

Solved!! Delete my account

Hello!I would need some help with my Spotify account. I would like to delete My account, it's my ex girlfriends email adress and she has changed the password but it's me who pays. So can i delete it without the email adress?

  • Regular
  • Hello! I would need some help with my Spotify account. I would like to delete My account, it's my ex girlfriends email adress and she has changed the password but it's me who pays. So can i delete i...
  • user-removed
  • Not applicable
  • 398 Views
  • 2 replies
  • 0 likes
  • 398 Views
  • 2 replies
  • 0 likes

Change plan and get refund

Want a refund of $9'.99 and 0.01 cents 0.01 cents and change my plan to the $29.99 a month

  • Newbie
  • Want a refund of $9'.99 and 0.01 cents 0.01 cents and change my plan to the $29.99 a month
  • kbrooksc
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Other
  • 211 Views
  • 1 replies
  • 0 likes

Web Player grinding to a halt

I'm in a situation where I have a Windows 10 computer on which I'm not allowed to put new apps. The Spotify Web Player worked fantastically as a work-around on my previous computers (running a corporately modded version of Windows 7), but it's having...

  • Casual Listener
  • I'm in a situation where I have a Windows 10 computer on which I'm not allowed to put new apps.  The Spotify Web Player worked fantastically as a work-around on my previous computers (running a ...
  • 289 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 289 Views
  • 0 replies
  • 0 likes

Starred Playlist gone

Logged in this morning only to find my starred playlist gone. It was there last night and the only other device I use spotify on is my phone which I haven't used for a few days. Tried logging in with my email then tried it with my username and it sti...

  • Newbie
  • Logged in this morning only to find my starred playlist gone. It was there last night and the only other device I use spotify on is my phone which I haven't used for a few days. Tried logging in with...
  • user-removed
  • Not applicable
  • 234 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 234 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast vs Spotify Connect

Hello everyone, I have on my Amp Pioneer VSX-830 both Chromecast 2 and Spotify Connect. Which is best in terms of Audio Quality ? Thank you!

  • Music Fan
  • Hello everyone,    I have on my Amp Pioneer VSX-830 both Chromecast 2 and Spotify Connect. Which is best in terms of Audio Quality ?  Thank you!
  • hadefila
  • Newbie
  • 6476 Views
  • 2 replies
  • 0 likes
  • 6476 Views
  • 2 replies
  • 0 likes

Solved!! Radio doesn't work

OS: Windows 7 (x64)Browser: Opera (latest version) and Waterfox 40.0.2Flash version: NPAPI 19Player version: Webplayer Just signed up on spotify and can't use the radio feature. The screen keeps on loading forever. Already tried cleaning up the cache...

  • Casual Listener
  • OS: Windows 7 (x64) Browser: Opera (latest version) and Waterfox 40.0.2 Flash version: NPAPI 19 Player version: Webplayer   Just signed up on spotify and can't use the radio feature. The sc...
  • Jondroids
  • Music Fan
  • 4110 Views
  • 14 replies
  • 1 likes
  • Web Player
    Windows
  • 4110 Views
  • 14 replies
  • 1 likes

Solved!! Unlink Playstation Music from Sportify account

Hello, How can I unlink my spotfiy account to the playstation music ? I don't find a way on spotify website or on playstation music. Thanks for your help. Regards Nicolas

  • Casual Listener
  • Hello, How can I unlink my spotfiy account to the playstation music ? I don't find a way on spotify website or on playstation music. Thanks for your help. Regards Nicolas
  • MattSuda
  • Spotify Star
  • 889 Views
  • 5 replies
  • 0 likes
  • 889 Views
  • 5 replies
  • 0 likes

Chromcast Audio | Playback stops at new Playlist / crashes?

hi folks. cant find anything related to my errors via search function or im totally blind. Sorry. tested this with several devices. OnePlusOne Android Cyanogen. OnePlus2 with OygenOS. iPad 2. iPhone 4. when i play music on one of the above devices an...

  • Newbie
  • hi folks.   cant find anything related to my errors via search function or i m totally blind. Sorry.   tested this with several devices. OnePlusOne Android Cyanogen. OnePlus2 with Oyge...
  • 299 Views
  • 0 replies
  • 2 likes
  • Connect
    Other
  • 299 Views
  • 0 replies
  • 2 likes

Total number of songs in Favourites-list: difference of 188 songs mobile VS desktop

Dear fellow Spotifiers! It came to my attention that my 'favourites'-list holds 188 more songs on my mobile-version (5993 songs) compared to my 'favourites'-list on the desktop-version (5805 songs). I.e. somehow my desktop-version of Spotify does not...

  • Casual Listener
  • Dear fellow Spotifiers!   It came to my attention that my 'favourites'-list holds 188 more songs on my mobile-version (5993 songs) compared to my 'favourites'-list on the desktop-version (5805...
  • el_dido
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • Other
  • 269 Views
  • 2 replies
  • 0 likes

Help link loop; can't report broken track

I would like to report a jittery track. I browsed to https://support.spotify.com/us/contact-spotify-support/ , clicked on "I want to report a broken song or wrong song information", then clicked on the single "How do I report broken tracks or albums?...

  • Newbie
  • I would like to report a jittery track.  I browsed to https://support.spotify.com/us/contact-spotify-support/ , clicked on "I want to report a broken song or wrong song information", then c...
  • 195 Views
  • 0 replies
  • 0 likes
  • Other
  • 195 Views
  • 0 replies
  • 0 likes

Repetitive Radio

The radio is far too repetitive. I know many people have complained about this, so I am sure this will fall on deaf ears. Please add a discover button, or improve your algorthim; it's seriously ridiculous. If not fixed, this is going to push me to ch...

  • Newbie
  • The radio is far too repetitive. I know many people have complained about this, so I am sure this will fall on deaf ears. Please add a discover button, or improve your algorthim; it's seriously ridic...
  • 217 Views
  • 0 replies
  • 0 likes
  • Other
  • 217 Views
  • 0 replies
  • 0 likes

Album "Thirst for romance" from Cherry Ghost not playing in my region?

Hi, I am a big fan of Cherry Ghost. All albums of Cherry ghost are on Spotify and all but one album playable from the Netherlands; the album "Thirst for romance" is not playing due to region restrictions. I can only play one song from the album (4am)...

  • Newbie
  • Hi,   I am a big fan of Cherry Ghost.  All albums of Cherry ghost are on Spotify and all but one album playable from the Netherlands; the album "Thirst for romance" is not playing due to ...
  • 293 Views
  • 0 replies
  • 0 likes
  • music
  • 293 Views
  • 0 replies
  • 0 likes

ps4 large playlist error

So the ps4 app is really great but whenever I try to play my playlist with over 6000 songs and I put shuffle on it only plays a certain amount of songs from the artists at the beginning of the playlist anyone know why?

  • Casual Listener
  • So the ps4 app is really great but whenever I try to play my playlist with over 6000 songs and I put shuffle on it only plays a certain amount of songs from the artists at the beginning of the playli...
  • elwenil360
  • Casual Listener
  • 3883 Views
  • 18 replies
  • 3 likes
  • Other
  • 3883 Views
  • 18 replies
  • 3 likes