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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3647 Views
  • 28 replies
  • 6 likes
  • Other
  • 3647 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18219 Views
  • 8 replies
  • 2 likes
  • Other
  • 18219 Views
  • 8 replies
  • 2 likes

[WP8] Stuck in offline mode

- Your country (optional, for privacy reasons): USA - Your specific phone model: Nokia Lumia 920 - Your phone's Operating System and version: Windows Phone 8 - Are you using 3G, WiFi: 4G and LTE Phone is stuck in offline mode. Help! Tried logging out...

  • Newbie
  • - Your country (optional, for privacy reasons): USA - Your specific phone model: Nokia Lumia 920 - Your phone's Operating System and version: Windows Phone 8 - Are you using 3G, WiFi: 4G and LT...
  • powergamermii
  • Casual Listener
  • 2328 Views
  • 8 replies
  • 0 likes
  • 2328 Views
  • 8 replies
  • 0 likes

[BB] BlackBerry how to Store offline-playlists on media card?

Hi, Spotify is working flawlessly on my Blackberry 9800 but my internal memory is running low so I bought a 32GB MicroSD card. I'd like to select that card so that it stores my offline playlists there, instead of the BB's internal 4GB's. Any way to d...

  • Regular
  • Hi,    Spotify is working flawlessly on my Blackberry 9800 but my internal memory is running low so I bought a 32GB MicroSD card.    I'd like to select that card so that i...
  • darlos_finest
  • Newbie
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes

Songs damaged like scratches on vinyl

Hi there,I have the problem that some songs are dameged and sound like a scratched vinyl on all devices (Mac, Iphone, Premium Acount, best quality off&on). For ex. Daniel Porter - Bad Day or Rihanna - American Oxygen always jumping at the same time f...

  • Casual Listener
  • Hi there, I have the problem that some songs are dameged and sound like a scratched vinyl on all devices (Mac, Iphone, Premium Acount, best quality off&on). For ex. Daniel Porter - Bad Day or ...
  • das_spotify
  • Casual Listener
  • 231 Views
  • 1 replies
  • 0 likes
  • Other
  • 231 Views
  • 1 replies
  • 0 likes

Ps3 search box error

Hello,There is an issue that you cannot do any action on playing now screen if you click and close search box before.Click the search box open and close on ps3 spotify application. Next, press double down button and try to stop playing song. you won'...

  • Newbie
  • Hello, There is an issue that you cannot do any action on playing now screen if you click and close search box before. Click the search box open and close on ps3 spotify application. Next, press ...
  • 133 Views
  • 0 replies
  • 0 likes
  • Other
  • 133 Views
  • 0 replies
  • 0 likes

Account disabled

My account was disabled so I had to make a new account to message you guys. Is there anyway to reverse it so I can login. I'm trying to put a new card on the account

  • Casual Listener
  • My account was disabled so I had to make a new account to message you guys. Is there anyway to reverse it so I can login. I'm trying to put a new card on the account
  • Motobro702
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • music
  • 279 Views
  • 2 replies
  • 0 likes

Solved!! Problems with my Nokia Lumia 930 and Spotify

I like Spotify a lot , have premium subscription, however I find on my Nokia Lumia my downloaded music when I play offline after a few days all my music vanishes and I have to go and sync everything and download everything again. Very frustrating ten...

  • Newbie
  • I like Spotify a lot , have premium subscription, however I find on my Nokia Lumia my downloaded music when I play offline after a few days all my music vanishes and I have to go and sync everything ...
  • Jordi
  • Community Legend
  • 802 Views
  • 1 replies
  • 0 likes
  • Other
  • 802 Views
  • 1 replies
  • 0 likes

spotify mp3

Hello I want to play spotify in my car but only have an sd cart in it . Its an audi a 5 from 2009 ... does someone knows a way how I eventually can play the spotify tracks?I m a premium member so I pay for it and like it to work every where I need it...

  • Casual Listener
  • Hello I want to play spotify in my car but only have an sd cart in it . Its an audi a 5 from 2009 ... does someone knows a way how I eventually can play the spotify tracks? I m a premium member so I...
  • LordRollin
  • Community Legend
  • 558 Views
  • 4 replies
  • 0 likes
  • Connect
    music
    Samsung
  • 558 Views
  • 4 replies
  • 0 likes

[WP7.5][WP 8][WP 8.1] A Tale of Eternal Bugs

Hello, I have been using Spotify on Windows Phone (7.5 to 8.1) and Android for a couple of years and the Windows Phone version have always been buggy, slow, and way beyond the Android version in term of features. I have been constantly hoping for the...

  • Casual Listener
  • Hello,   I have been using Spotify on Windows Phone (7.5 to 8.1) and Android for a couple of years and the Windows Phone version have always been buggy, slow, and way beyond the Android vers...
  • Laci
  • Music Fan
  • 511 Views
  • 2 replies
  • 8 likes
  • Other
    WP 8
  • 511 Views
  • 2 replies
  • 8 likes

I don't have a "Liked from radio" playlist

I've just came back to spotify and I noticed I don't have the "Liked from radio" playlist... Did I delete it by mistake? How do I turn it back on? Thanks!

  • Casual Listener
  • I've just came back to spotify and I noticed I don't have the "Liked from radio" playlist...   Did I delete it by mistake? How do I turn it back on?   Thanks!
  • nathanls
  • Regular
  • 320 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 320 Views
  • 1 replies
  • 0 likes

Shuffle won't shuffle

So, over the past few months, my Spotify playlists won't shuffle online. It just plays straight down my playlist each time. I try turning shuffle on, off, closing out the web browser, etc. Any ideas on what to do? I don't know how to contact Spotify ...

  • Newbie
  • So, over the past few months, my Spotify playlists won't shuffle online. It just plays straight down my playlist each time. I try turning shuffle on, off, closing out the web browser, etc. Any ideas ...
  • 322 Views
  • 0 replies
  • 0 likes
  • music
  • 322 Views
  • 0 replies
  • 0 likes

WP Spotify & Facebook Activity Feed

I just noticed that nothing is showing up in my Facebook activity feed when I'm listening to Spotify on my Windows Phone. All I can see is my plays from my laptop. Under Settings > Social there are two options: Private Session and Scrobble to Last.fm...

  • Newbie
  • I just noticed that nothing is showing up in my Facebook activity feed when I'm listening to Spotify on my Windows Phone.  All I can see is my plays from my laptop.  Under Settings > Soc...
  • 139 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 139 Views
  • 0 replies
  • 0 likes

Solved!! Unable to launch / uninstall

Hi everyone, I have a few issues... Since yesterday, spotify doesn't even want to launch. When I try to open it, nohing happens, not even an error message. Nothing happened, it just stopped working. I tried to uninstall it so I can install it back, h...

  • Regular
  • Hi everyone,  I have a few issues... Since yesterday, spotify doesn't even want to launch. When I try to open it, nohing happens, not even an error message. Nothing happened, it just stopped wo...
  • lyingrain
  • Regular
  • 654 Views
  • 6 replies
  • 0 likes
  • Other
  • 654 Views
  • 6 replies
  • 0 likes

Spotify Mobile

Anyone know if you can still download Spotify Mobile on [Symbian] devices?

  • Newbie
  • Anyone know if you can still download Spotify Mobile on [Symbian] devices?
  • 266 Views
  • 0 replies
  • 0 likes
  • Symbian
  • 266 Views
  • 0 replies
  • 0 likes

Missing Barenaked Ladies Album

I was taking an audio trip down memory lane yesterday and put on some Barenaked Ladies. Spotify has every album (including all of their live albums they released during a tour a decade ago), but I couldn't help but notice that their album Barenaked L...

  • Newbie
  • I was taking an audio trip down memory lane yesterday and put on some Barenaked Ladies. Spotify has every album (including all of their live albums they released during a tour a decade ago), but I co...
  • Bobvim_2000
  • Newbie
  • 1840 Views
  • 6 replies
  • 2 likes
  • missing album
  • 1840 Views
  • 6 replies
  • 2 likes

Solved!! Quiet music, loud ads

I work in an open office area so when I listen to spotify, I keep the music low. This is tolerated, and works out. Then suddenly an ad will come on at 10x the volume, which is less tolerated. I don't mind listening to an ad when I am using this servi...

  • Newbie
  • I work in an open office area so when I listen to spotify, I keep the music low.  This is tolerated, and works out.  Then suddenly an ad will come on at 10x the volume, which is less tolera...
  • kbrooksc
  • Community Legend
  • 1110 Views
  • 1 replies
  • 0 likes
  • music
  • 1110 Views
  • 1 replies
  • 0 likes

Is there a difference between premium on PS4 and mobile?

Today I purhcased premium on my PS4 and it won't transistion to my tablet or my iPhone. Is there a difference between the PS4 premium and the mobile one?

  • Newbie
  • Today I purhcased premium on my PS4 and it won't transistion to my tablet or my iPhone. Is there a difference between the PS4 premium and the mobile one? 
  • kbrooksc
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Other
  • 305 Views
  • 1 replies
  • 0 likes

Signed in with another persons Facebook account, that's not on the account

I have spotify under my Facebook account and have had it for quite some time. Now and again I would deactivate my Facebook and then log back into it. Here and there I logged onto my moms Facebook from my phone. I have been trying to log into my spoti...

  • Newbie
  • I have spotify under my Facebook account and have had it for quite some time. Now and again I would deactivate my Facebook and then log back into it. Here and there I logged onto my moms Facebook fro...
  • kbrooksc
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • Other
  • 263 Views
  • 1 replies
  • 0 likes

change login from facebook

Hi Can someone please help me to setup my spotify to login using spotify rather than Facebook. I have premium using Facebook. I would like to stop using facebook

  • Casual Listener
  • Hi Can someone please help me to setup my spotify to login using spotify rather than Facebook. I have premium using Facebook. I would like to stop using facebook
  • samsingh74
  • Casual Listener
  • 295 Views
  • 2 replies
  • 0 likes
  • Other
  • 295 Views
  • 2 replies
  • 0 likes

Solved!! I don't have the "Liked from radio" playlist...

I've just came back to spotify and I noticed I don't have the "Liked from radio" playlist... Did I delete it by mistake? How do I turn it back on? Thanks!

  • Casual Listener
  • I've just came back to spotify and I noticed I don't have the "Liked from radio" playlist...   Did I delete it by mistake? How do I turn it back on?   Thanks!
  • Rhasdra
  • Casual Listener
  • 666 Views
  • 2 replies
  • 0 likes
  • Other
  • 666 Views
  • 2 replies
  • 0 likes