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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Amatharis
  • Casual Listener
  • 9304 Views
  • 67 replies
  • 9 likes
  • Other
  • 9304 Views
  • 67 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19881 Views
  • 9 replies
  • 2 likes
  • Other
  • 19881 Views
  • 9 replies
  • 2 likes

Discover Weekly Not Appearing

Hi, I've been a paying customer for Premium for at least a year now, and I have not received my Discover Weekly playlist yet. I use Spotify at least 10-20 hours per week (as a college student), and I would really like to know if there is some way I c...

  • Newbie
  • Hi,   I've been a paying customer for Premium for at least a year now, and I have not received my Discover Weekly playlist yet. I use Spotify at least 10-20 hours per week (as a college studen...
  • 272 Views
  • 0 replies
  • 0 likes
  • Other
  • 272 Views
  • 0 replies
  • 0 likes

Folder named "Loading...", cannot delete or open properly

Brief description of the issue: Folders created in the player.spotify.com webplayer do not load properly. They are named Loading... and I cannot open them nor delete them. Because of these corrupted folders, when I try to open Spotify for Android it ...

spotify_folder_error.PNG
  • Casual Listener
  • Brief description of the issue: Folders created in the player.spotify.com webplayer do not load properly. They are named Loading... and I cannot open them nor delete them. Because of these corrupted ...
  • MauriceMV
  • Spotify Star
  • 804 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 804 Views
  • 3 replies
  • 0 likes

Problem with adding songs to my lists

Where can I get help for a Spotify problem? I spent a large part of my day setting up and populating my lists but some are empty. It took me a lot of time to search for songs or artists I wanted, especially since I was looking for a lot of songs from...

  • Newbie
  • Where can I get help for a Spotify problem?   I spent a large part of my day setting up and populating my lists but some are empty.  It took me a lot of time to search for songs or art...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

question on spotify premium

I subscribed for premium and the money was taken out of my account but i remain having the free spotify what can i do

  • Casual Listener
  • I subscribed for premium and the money was taken out of my account but i remain having the free spotify what can i do 
  • Taylor
  • Community Legend
  • 504 Views
  • 3 replies
  • 0 likes
  • WD
  • 504 Views
  • 3 replies
  • 0 likes

[PS4] Bug: Tracks skipped after ad is played

Hey there! I really love the Spotify integration into PS4 - I think one can say, that i'm addicted Unfortunatly there are some bugs in there Here is one of them:The app plays 2 ads every 15min; after that it skips 2 songs - behaving as if it played t...

  • Roadie
  • Hey there!   I really love the Spotify integration into PS4 - I think one can say, that i'm addicted 😄   Unfortunatly there are some bugs in there 😞   Here is one of them: The...
  • burner
  • Roadie
  • 633 Views
  • 1 replies
  • 1 likes
  • Other
  • 633 Views
  • 1 replies
  • 1 likes

Music Skipping on the PlayStation 4

I listen to Spotify regularly at Home on the PlayStaion 4 but for some reason since the Start of Spotify on thePS4 everytime I start a playlist the song plays for maybe 2-8 seconds and starts jumping to other ones. This doesnt stop until I pause it. ...

  • Casual Listener
  • I listen to Spotify regularly at Home on the PlayStaion 4 but for some reason since the Start of Spotify on thePS4 everytime I start a playlist the song plays for maybe 2-8 seconds and starts jumping...
  • Raigho1985
  • Casual Listener
  • 588 Views
  • 2 replies
  • 0 likes
  • Other
  • 588 Views
  • 2 replies
  • 0 likes

Playstation 4 Spotify, extremally laggy.

Dear All, I have premium spotify and i use is on my computer and windows phone. I also bought a few months ago a PS4 console, i installed spotify imidiatelly and it was fine. For about a month it is unable to use, it is so laggy i can't stand it. I t...

  • Newbie
  • Dear All,   I have premium spotify and i use is on my computer and windows phone.   I also bought a few months ago a PS4 console, i installed spotify imidiatelly and it was fine. &nbsp...
  • Skellingtor
  • Community Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 391 Views
  • 1 replies
  • 0 likes

Freezes on Samsung Tv

I've upgraded to premium and ever since I haven't been able to use spotify on my Samsung TV (it worked prior to this). I get a grey screen with half the spotify logo.The only solution I can seem to find to this is to do a factory reset but I'd rather...

  • Newbie
  • I've upgraded to premium and ever since I haven't been able to use spotify on my Samsung TV (it worked prior to this). I get a grey screen with half the spotify logo. The only solution I can seem to...
  • Nico
  • Community Legend
  • 708 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 708 Views
  • 1 replies
  • 0 likes

Spotify keeps loosing synched tracks on my windows phone

I have synced almost 6 Gb of music on my iPad and on my Windows Phone. I have absolutely no issues with the iPad, but for the last week the Windows phone,lost all synched music twice. The offline tracks are still visible but they are just not playabl...

  • Casual Listener
  • I have synced almost 6 Gb of music on my iPad and on my Windows Phone. I have absolutely no issues with the iPad, but for the last week the Windows phone,lost all synched music twice.   The of...
  • 251 Views
  • 0 replies
  • 0 likes
  • music
    WP 8
  • 251 Views
  • 0 replies
  • 0 likes

Solved!! Music not playing in Web Player

I had recently got a chromebook, and I'm trying to listen to music from spotify on it. I have tried to use the web player before on a desktop, and I'm having the same problem. Whenever I click the button to play a song, it shows the icon that its pla...

  • Casual Listener
  • I had recently got a chromebook, and I'm trying to listen to music from spotify on it. I have tried to use the web player before on a desktop, and I'm having the same problem. Whenever I click the bu...
  • robes
  • Casual Listener
  • 588 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 588 Views
  • 4 replies
  • 0 likes

Find Spotify playlist from names of songs inside

I heard a couple of songs at the mall and I'm pretty certain it was part of a spotify playlist.I noted down some of the songs but couldn't find the compilation playlist on Spotify that has all of them TOGETHER. Is there a way in which I can click on ...

  • Newbie
  • I heard a couple of songs at the mall and I'm pretty certain it was part of a spotify playlist. I noted down some of the songs but couldn't find the compilation playlist on Spotify that has all of t...
  • user-removed
  • Not applicable
  • 392 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
  • 392 Views
  • 1 replies
  • 0 likes

Spotify is slow when a song is supposed to be played

Everytime a new song is supposed to be played it doesn't start right away. It takes about 1 minute before it starts and that happens everytime. Both when I change the song or if it does it by it selft because of the shuffle function.This is only on m...

  • Casual Listener
  • Everytime a new song is supposed to be played it doesn't start right away. It takes about 1 minute before it starts and that happens everytime. Both when I change the song or if it does it by it self...
  • 197 Views
  • 0 replies
  • 0 likes
  • music
  • 197 Views
  • 0 replies
  • 0 likes

Family Sharing through Spotify on Sonos

I'm having great difficulty with Spotify family sharing via Sonos system. I am the administrator for my family's account and although we have paid the subscription fee, my other family members are being restricted to regular Spotify only via the Sono...

  • Newbie
  • I'm having great difficulty with Spotify family sharing via Sonos system. I am the administrator for my family's account and although we have paid the subscription fee, my other family members are be...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

add song to playlist not working

So, i have a number of playlist and i like to move songs around, usually not a problem. Find the song, right click, add to playlist, and that was that. Not working anymore. Is there some limiting feature I don't know about or does anyone have an idea...

  • Regular
  • So, i have a number of playlist and i like to move songs around, usually not a problem.  Find the song, right click, add to playlist, and that was that.  Not working anymore.  Is there...
  • user-removed
  • Not applicable
  • 1849 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 1849 Views
  • 4 replies
  • 0 likes

Spotify almost useless in all Windows software

I have a Yamaha AVR that could stream spotify. I have a Pioneer wifi portable speaker that could stream spotifly. BUT THEY CAN'T. Why, because. 1 The Spotifly program for Windows 8.1 does not have the connect to wifi function even though the software...

  • Music Fan
  • I have a Yamaha AVR that could stream spotify.  I have a Pioneer wifi portable speaker that could stream spotifly.  BUT THEY CAN'T. Why, because.   1 The Spotifly program for Windo...
  • salsalady
  • Newbie
  • 463 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 463 Views
  • 1 replies
  • 0 likes

Error! Incompatible spotify version

Hi, Im using NaimUnity2 together with Naim app on my ipad. Upgraded my software for Naim in December so i can use spotify on it. At first it worked well. But after upgrading my spotify app, the music doesnt play and it is written "error incompatible ...

  • Newbie
  • Hi, Im using NaimUnity2 together with Naim app on my ipad. Upgraded my software for Naim in December so i can use spotify on it. At first it worked well. But after upgrading my spotify app, the mus...
  • Bguenancia
  • Newbie
  • 960 Views
  • 1 replies
  • 1 likes
  • 960 Views
  • 1 replies
  • 1 likes

Solved!! Playback error on premium

Hi!. I need help with this. I have premium acount, however, startting a couple of days ago I've been unable to listen to any song or album on a given playlist. When I press the play button in the player it just jumps to the next song without playing ...

  • Casual Listener
  • Hi!. I need help with this.  I have premium acount, however, startting a couple of days ago I've been unable to listen to any song or album on a given playlist. When I press the play button in t...
  • lorenahe-sptf
  • Casual Listener
  • 4094 Views
  • 2 replies
  • 1 likes
  • Web Player
    Windows
  • 4094 Views
  • 2 replies
  • 1 likes

Can't share with user anymore

Very strange... I used to be able to share with my brother (we are both non-facebook users) then all of a sudden, I cannot. He can share we me, but can't see what I'm listening to. I can see what he's listening to, but I can't share with him. Any tho...

  • Newbie
  • Very strange... I used to be able to share with my brother (we are both non-facebook users) then all of a sudden, I cannot. He can share we me, but can't see what I'm listening to. I can see what he'...
  • hugtreesxnotme
  • Newbie
  • 361 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 361 Views
  • 1 replies
  • 0 likes

Update the windows phone 8.1 app!!!

Will the app ever get updated?It sucks big time, lots of bug no feature like the iOS, ( which just have been update and work like it never has before, super smooth and very functional)The app on WP 8.1 looks and works like an app from 2001.Im very di...

  • Music Fan
  • Will the app ever get updated? It sucks big time, lots of bug no feature like the iOS, ( which just have been update and work like it never has before, super smooth and very functional) The app o...
  • brunoandrade
  • Visitor
  • 2086 Views
  • 9 replies
  • 23 likes
  • 2086 Views
  • 9 replies
  • 23 likes

Solved!! Please just let me hide the Browse/Overview page on start up

I have no interest in the mood playlists (probably great for some people). I'd rather see my New releases/my saved music/Inbox, just anything beside these playlists. I'm sorry, but it's ruining the whole experience. Everything else is pretty much won...

  • Regular
  • I have no interest in the mood playlists (probably great for some people). I'd rather see my New releases/my saved music/Inbox, just anything beside these playlists. I'm sorry, but it's ruining ...
  • mei
  • Regular
  • 763 Views
  • 2 replies
  • 0 likes
  • Other
  • 763 Views
  • 2 replies
  • 0 likes