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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

66656 Views

7 replies

4 likes

  • 66656 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ohnositsrose

Visitor

39686 Views

223 replies

20 likes

Other
  • 39686 Views
  • 223 replies
  • 20 likes

New songs not being saved on pc & phone.

For the last week or so every time I save an album to my music on laptop and phone I can see them until I close and reopen. then new ones are gone. also offline downloads disappear the same way. deleted & reinstalled on both keeps happening. this is ...

Regular

For the last week or so every time I save an album to my music on laptop and phone I can see them until I close and reopen. then new ones are gone. also offline downloads disappear the same way. dele...

moonh8sun

Regular

378 Views

1 replies

0 likes

Web Player
  • 378 Views
  • 1 replies
  • 0 likes

What is considered "Abuse"

so I've released a song on Spotify. I got an email from TuneCore that it could be a problem if it's abused. How many plays is considered abuse? This is something that I want to get popular and if it obtained "abuse" limits that doesn't seem fair.

Regular

so I've released a song on Spotify. I got an email from TuneCore that it could be a problem if it's abused. How many plays is considered abuse? This is something that I want to get popular and if it ...

456 Views

0 replies

0 likes

Music
  • 456 Views
  • 0 replies
  • 0 likes

Help! - Getting Local Files From Mac to iPhone?

How can I transfer local files that are on my Mac's Spotify App to the Spotify App on my iPhone? (A step-by-step solution would be great) Thanks!

Casual Listener

How can I transfer local files that are on my Mac's Spotify App to the Spotify App on my iPhone? (A step-by-step solution would be great) Thanks!

Dreadlord

Community Legend

438 Views

3 replies

0 likes

Music
  • 438 Views
  • 3 replies
  • 0 likes

Spotify Connect - can't select speakers/devices

I am using a Muzo cobblestone wifi play device to stream to a pair of wireless speakers. Spotify premium connect recognizes the device from both WIndows and the iPhone, but when I try to select it from the device list, it automatically returns to the...

Casual Listener

I am using a Muzo cobblestone wifi play device to stream to a pair of wireless speakers.  Spotify premium connect recognizes the device from both WIndows and the iPhone, but when I try to select...

kimmiefr

Newbie

2003 Views

1 replies

0 likes

iOS and WIndows
  • 2003 Views
  • 1 replies
  • 0 likes

Spotify + SSD

I already changed my cache folder for a HDD (in settings menu) but all the data is still being written on my SSD. As I just have 128gb in it and it has a lower lifetime I want to keep it free from useless data. Anything could I do to make Spotify wri...

Visitor

I already changed my cache folder for a HDD (in settings menu) but all the data is still being written on my SSD. As I just have 128gb in it and it has a lower lifetime I want to keep it free fr...

csmithibanez

Newbie

9996 Views

5 replies

0 likes

Web Player
Windows
  • 9996 Views
  • 5 replies
  • 0 likes

Help! Can't share playlist with username (not facebook user)

Hi! On the desktop client version 1.0.14.124 I can't share a playlist with a username I follow. That user is not a facebook user, but I have followed the user by entering spotify:user:username and clicked "Follow". The share function just shows "Sorr...

Regular

Hi!   On the desktop client version 1.0.14.124 I can't share a playlist with a username I follow. That user is not a facebook user, but I have followed the user by entering spotify:user:userna...

Robolovsky

Gig Goer

441 Views

1 replies

0 likes

Web Player
Windows
  • 441 Views
  • 1 replies
  • 0 likes

Only 1 track from album is available

Hello, I tried adding the album "Daydreamer" by Kid Ink to my music, and it added all of the songs, but only the second track is available to play. Is this and error, or is there a reason that only 1 of the tracks is playable? Thanks, Brian

Newbie

Hello,   I tried adding the album "Daydreamer" by Kid Ink to my music, and it added all of the songs, but only the second track is available to play. Is this and error, or is there a reason th...

270 Views

0 replies

0 likes

Other
  • 270 Views
  • 0 replies
  • 0 likes

Can someone explain the "Popular" section on an artists page?

I can see it's not based on # of streams. For example, Drake Bell's song "It's Only Time" has only 76,566 streams, but "Makes Me Happy" (Ready Steady Go! version) has way more at 316,698. But they are placed at #9 and #10 respectively. If it was plac...

Regular

I can see it's not based on # of streams. For example, Drake Bell's song "It's Only Time" has only 76,566 streams, but "Makes Me Happy" (Ready Steady Go! version) has way more at 316,698. But they ar...

LucyLuLuu

Roadie

1080 Views

2 replies

0 likes

  • 1080 Views
  • 2 replies
  • 0 likes

Please help!

So I am a new Artist and want to make a living off of my music. Sadly Spotify pays every TWO MONTHS. That's too long of a wait period to no get paid.Does anyone know of any distributors that pay for frequently; like weekly or every other week?

Regular

So I am a new Artist and want to make a living off of my music. Sadly Spotify pays every TWO MONTHS. That's too long of a wait period to no get paid. Does anyone know of any distributors that pay ...

268 Views

0 replies

0 likes

Music
  • 268 Views
  • 0 replies
  • 0 likes

How does Spotify Pay

So I'm confused on how this all works. I've read the article/link that explains it but I don't know... Do they pay .006 per stream per say and pay what a song/artist has made at the end of the month or can you withdrawal payments whenever?

Regular

So I'm confused on how this all works. I've read the article/link that explains it but I don't know... Do they pay .006 per stream per say and pay what a song/artist has made at the end of the month ...

kaaona

Regular

317 Views

1 replies

0 likes

Music
  • 317 Views
  • 1 replies
  • 0 likes

Artist Payouts

I was wondering how much Spotify pays currently per stream. I've seen things like .006 to .0084 but don't know if that's current for 2015. I'm an artist and wondering if this is the right place to do it.

Regular

I was wondering how much Spotify pays currently per stream. I've seen things like .006 to .0084 but don't know if that's current for 2015. I'm an artist and wondering if this is the right place to do...

kaaona

Regular

869 Views

7 replies

0 likes

Music
  • 869 Views
  • 7 replies
  • 0 likes

Can't see who I am following

Hey! I have a problem in the web player of not being able to see who I am following. When I click on my picture to enter my page it only shows overview (which is empty), and Followers (the people following me) nothing else. I don't know if it is rela...

Casual Listener

Hey!   I have a problem in the web player of not being able to see who I am following. When I click on my picture to enter my page it only shows overview (which is empty), and Followers (the p...

Tinox

Casual Listener

939 Views

1 replies

0 likes

Web Player
Windows
  • 939 Views
  • 1 replies
  • 0 likes

Solved!! Discover weekly playlist issue

Hey guys, I've been making good use of the Discover weekly playlist for a few weeks. But the thing is today it wouldn't update, it just stayed as it was last week, so does anyone know how to fix this? I've already tried to log out and in for a couple...

Newbie

Hey guys, I've been making good use of the Discover weekly playlist for a few weeks. But the thing is today it wouldn't update, it just stayed as it was last week, so does anyone know how to fix...

1000tobbe

Casual Listener

583 Views

2 replies

0 likes

  • 583 Views
  • 2 replies
  • 0 likes

Disable Playstation 4 Rest mode

Hey there, I'd really like it if the Spotify App for playstation 4 would block rest mode from being activated when music is playing - it's annoying that rest mode gets activated after a while and I have to manually turn my PS4 back on.

Casual Listener

Hey there,   I'd really like it if the Spotify App for playstation 4 would block rest mode from being activated when music is playing - it's annoying that rest mode gets activated after a whil...

944 Views

0 replies

2 likes

Connect
Other
  • 944 Views
  • 0 replies
  • 2 likes

Mixed up track

I'm listening to Brain Damage by Pink Floyd and in about the middle and at the and the song goes quiet and an audiobook seems to cut in. I've looked into it and it seems to be the audio track from an audio play the bbc did a few years ago. It is not ...

Newbie

I'm listening to Brain Damage by Pink Floyd and in about the middle and at the and the song goes quiet and an audiobook seems to cut in. I've looked into it and it seems to be the audio track from an...

290 Views

0 replies

0 likes

Web Player
  • 290 Views
  • 0 replies
  • 0 likes

Solved!! Just a few questions!

I have a few questions:-Can i listen to music offline on my ipod?-How much is monthly payment?-Is there a limit to how many songs i can have?-Do your charts update regularly?And most of all, why spotify and not apple music? Because apple music P*****...

Casual Listener

I have a few questions: -Can i listen to music offline on my ipod? -How much is monthly payment? -Is there a limit to how many songs i can have? -Do your charts update regularly? And most of a...

blake

Community Legend

549 Views

2 replies

0 likes

  • 549 Views
  • 2 replies
  • 0 likes

Connexion problem in a new country

Hi there,I'm in sweden since one month (I'm from France), there was no problem to connect to spotify since today. When I try to connect with my FB, it's written " you seem to connecter in a new country". And it's impossible to connect with my email a...

Newbie

Hi there, I'm in sweden since one month (I'm from France), there was no problem to connect to spotify since today. When I try to connect with my FB, it's written " you seem to connecter in a new cou...

369 Views

0 replies

0 likes

Connect
  • 369 Views
  • 0 replies
  • 0 likes

Unable to log into spotify or change password

I have tried to log into spotify on a new device within the app. I had forgotten my password so tried to change it in order to log in. I clicked on the link emailed to me by spotify and put in a new password when I submitted this it came up with sorr...

Casual Listener

I have tried to log into spotify on a new device within the app. I had forgotten my password so tried to change it in order to log in. I clicked on the link emailed to me by spotify and put in a new ...

hannahwestney

Casual Listener

466 Views

2 replies

0 likes

Web Player
  • 466 Views
  • 2 replies
  • 0 likes

Solved!! what is...? where is...? how can i... WHAT?? why the hell??? (Spotify vs. Deezer)

Jesus motherf****** Christ, that's what I'd like to say. Never in my life have I seen a more messed up project than Spotify. I've been using it for about a month now, and still I can't get any wiser beyond the most basic features, although maybe It's...

Casual Listener

Jesus motherf****** Christ, that's what I'd like to say. Never in my life have I seen a more messed up project than Spotify. I've been using it for about a month now, and still I can't get any wiser ...

Baba5678

Newbie

7750 Views

6 replies

3 likes

Web Player
  • 7750 Views
  • 6 replies
  • 3 likes