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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3729 Views
  • 28 replies
  • 6 likes
  • Other
  • 3729 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18260 Views
  • 8 replies
  • 2 likes
  • Other
  • 18260 Views
  • 8 replies
  • 2 likes

Solved!! "Provocative Piano" album incorrect

The album labeled as **bleep** Hyman's "Provacative Piano" on Spotify is some other album entirely.spotify:album:2cruIfbxOCyoNkZVcLcGDuI don't know what it is, but it's not even a piano album. (It's mostly electric organ.) The only clue I have is tha...

  • Casual Listener
  • The album labeled as **bleep** Hyman's "Provacative Piano" on Spotify is some other album entirely. spotify:album:2cruIfbxOCyoNkZVcLcGDu I don't know what it is, but it's not even a piano...
  • ALIckel
  • Casual Listener
  • 735 Views
  • 2 replies
  • 0 likes
  • Band
    Jazz
  • 735 Views
  • 2 replies
  • 0 likes

Using Spotify on my Samsung TV

Hello!I have a smart tv Samsung UN40H5103 (Series 5) and i'm not finding the Spotify there to install.Do you have any idea why, or any prevision for it to be available again? ('cause i guess that in the past it was...) Thks, and sorry my bad english ...

  • Newbie
  • Hello! I have a smart tv Samsung UN40H5103 (Series 5) and i'm not finding the Spotify there to install. Do you have any idea why, or any prevision for it to be available again? ('cause i guess th...
  • 739 Views
  • 0 replies
  • 1 likes
  • Other
    Samsung
  • 739 Views
  • 0 replies
  • 1 likes

Can't get rid of PS4-946 device on my account

Hello! I have a premium spotify account, and i have 3 devices only that is logged in to my account.However, last night I discovered something disturbing. I was going to change to my device in the living-room when suddenly I got my eyes on a device na...

Unknown Device
  • Newbie
  •  Hello!   I have a premium spotify account, and i have 3 devices only that is logged in to my account. However, last night I discovered something disturbing. I was going to change to my ...
  • 537 Views
  • 0 replies
  • 0 likes
  • Other
  • 537 Views
  • 0 replies
  • 0 likes

Can you deactivate Spotify Connect?

Hi, I want to know if you can deactivate Spotify Connect? It bothers me alot, that all my devices play music, even if I only use one device. For example, if I listen to Spotify with my smartphone, my tablet and other devices will play the music too. ...

  • Newbie
  • Hi,   I want to know if you can deactivate Spotify Connect?   It bothers me alot, that all my devices play music, even if I only use one device. For example, if I listen to Spotify with...
  • angelaharvey
  • Newbie
  • 280 Views
  • 1 replies
  • 2 likes
  • Connect
  • 280 Views
  • 1 replies
  • 2 likes

Solved!! Offline Access with Spotify Connect on AV Receivers

Is offline playback supported on any of the Spotify Connect receivers, especially Denon & Marantz? Streaming at higher quality is killing my data usage so prefer to stay offline. Assuming there is no storage on the reveiver, can I use a USB thumb dri...

  • Regular
  • Is offline playback supported on any of the Spotify Connect receivers, especially Denon & Marantz?  Streaming at higher quality is killing my data usage so prefer to stay offline. &nbsp...
  • GreenMcMurray
  • Regular
  • 456 Views
  • 1 replies
  • 0 likes
  • Connect
  • 456 Views
  • 1 replies
  • 0 likes

How can I play songs on my Nokia Lumia 635?

I downloaded Spotify on my new Nokia Lumia 635 last night so I could start using it today. But there's 1 thing I'm having trouble with - playing a song. I can press 'shuffle play' so I can listen to songs related to that artist/band, but I can't seem...

  • Music Fan
  • I downloaded Spotify on my new Nokia Lumia 635 last night so I could start using it today. But there's 1 thing I'm having trouble with - playing a song. I can press 'shuffle play' so I can listen to ...
  • 559 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 559 Views
  • 0 replies
  • 0 likes

Listening history causing performance problems

Hi!So listening history is causing performance problems after the history goes over about 200-400 songs. The whole interface becomes very sluggish and unresponsive. Every action has a delay which gets worse over time.The issue can be fixed by deletin...

  • Music Fan
  • Hi! So listening history is causing performance problems after the history goes over about 200-400 songs. The whole interface becomes very sluggish and unresponsive. Every action has a delay which g...
  • 185 Views
  • 0 replies
  • 0 likes
  • Other
  • 185 Views
  • 0 replies
  • 0 likes

[WP 8.1] distorted audio via Bluetooth in Mazda3 BM MZC

Hi there, I own a Lumia 735 with 8.1 Denim and Mazda 3 BM with MZD Connect ver 31.I have a problem connecting the phone with MZD Mazda Connect in my car: 1) connection via bluetooth is quite often broken, often torn and distorted while streamed from ...

  • Visitor
  • Hi there,   I own a Lumia 735 with 8.1 Denim and Mazda 3 BM with MZD Connect ver 31. I have a problem connecting the phone with MZD Mazda Connect in my car:   1) connection v...
  • icavalera
  • Casual Listener
  • 1035 Views
  • 2 replies
  • 1 likes
  • WP 8
  • 1035 Views
  • 2 replies
  • 1 likes

BMW ConnectedDrive - ETA FOR A FIX?

Where are we with the fix, its been weeks since the 3.0.0 update and its still not working. I pay £10 a month for this and its not working. BMW, 3.0.0BMW, 3.0.WHERE ARE WE!?!!?!? Papillon

  • Newbie
  • Where are we with the fix, its been weeks since the 3.0.0 update and its still not working.   I pay £10 a month for this and its not working.  BMW, 3.0.0BMW, 3.0. WHERE ARE WE!?!!?!? &...
  • Robbut
  • Newbie
  • 329 Views
  • 1 replies
  • 1 likes
  • Other
  • 329 Views
  • 1 replies
  • 1 likes

Regional issue for many tracks on WP 8.1

Tons of good albums are displayed for my followed artists but many return that "track not available ..." message when I try to listen.Firstly, I'm a paying subscriber and feel I should have access to anything and everything. But if paying to listen d...

  • Newbie
  • Tons of good albums are displayed for my followed artists but many return that "track not available ..." message when I try to listen. Firstly, I'm a paying subscriber and feel I should have acces...
  • 137 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 137 Views
  • 0 replies
  • 0 likes

Free trial permanent

Hi all.Need urgent help! I'm using spotify to do my sisters wedding music. For this weekend. I've signed up to a free premium trial and have all my playlists made up and save. However I've heard all these horror stories about the free trials and adds...

  • Casual Listener
  • Hi all. Need urgent help! I'm using spotify to do my sisters wedding music. For this weekend. I've signed up to a free premium trial and have all my playlists made up and save. However I've heard ...
  • saz08
  • Casual Listener
  • 1105 Views
  • 2 replies
  • 0 likes
  • Other
  • 1105 Views
  • 2 replies
  • 0 likes

[WP8/7] Pretty close to cancelling my premium subscription because of all the bugz!!!

Guys, your support on the Windows Phone platform is rubbish! I do not just mean the application - these forums are littered with posts about WPx issues and I am yet to see a Spotify rep respond to ANY OF THEM! I use WP8 however this thread for WP7.5,...

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  • Casual Listener
  • Guys, your support on the Windows Phone platform is rubbish! I do not just mean the application - these forums are littered with posts about WPx issues and I am yet to see a Spotify rep respond to AN...
  • 227 Views
  • 0 replies
  • 1 likes
  • WP 8
  • 227 Views
  • 0 replies
  • 1 likes

Solved!! iPod sync for premium

Hi, I have an iphone but am struggling for memory so want to sync my ipod nano to spotify, also it is smaller for carrying around in pocket when out and about. I read you could do this without the app, you would loose all your itunes music off it, wh...

  • Newbie
  • Hi, I have an iphone but am struggling for memory so want to sync my ipod nano to spotify, also it is smaller for carrying around in pocket when out and about.  I read you could do this without ...
  • Amarro
  • Community Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • Other
  • 459 Views
  • 1 replies
  • 0 likes

Spotify App for Nokia C5-00

Hello! Is Nokia C5-00 still supported? I have some trouble to find the spotify app... (I am premium user) Would be glad if somebody could help...

  • Newbie
  • Hello!   Is Nokia C5-00 still supported?  I have some trouble to find the spotify app...   (I am premium user)   Would be glad if somebody could help...
  • 1138 Views
  • 0 replies
  • 0 likes
  • Symbian
  • 1138 Views
  • 0 replies
  • 0 likes

adding more then 1 track to playlist

hey guys, i got a problem. when i want to add some tracks from my local files to a playlist i have to add them 1by1. its super annyoing. when i mark all of the tracks and press at the 3 points and choose add to playlist it only adds 1 song. its the l...

  • Newbie
  • hey guys, i got a problem. when i want to add some tracks from my local files to a playlist i have to add them 1by1. its super annyoing. when i mark all of the tracks and press at the 3 points and ch...
  • 227 Views
  • 0 replies
  • 0 likes
  • music
  • 227 Views
  • 0 replies
  • 0 likes

Your Music coming to Roku?

I love the new Your Music feature. But now that I've moved all my album-based playlists to Your Music, I realize I have no access to them on my Roku. Any idea when this feature is coming to the Spotify Roku channel? thanks ron

  • Music Fan
  • I love the new Your Music feature. But now that I've moved all my album-based playlists to Your Music, I realize I have no access to them on my Roku. Any idea when this feature is coming to the Spoti...
  • buddy904
  • Regular
  • 909 Views
  • 7 replies
  • 3 likes
  • Other
  • 909 Views
  • 7 replies
  • 3 likes

[LG SmartTV 2013] Not available in app store (South America)

If you go to any help page for Spotify in South America, the help page for LG products says it supports 2013 Smart TVs.But if you go to any south america LG store, no Spotify app is available. They are available only for 2014 TVs (webOS). All Spotify...

  • Newbie
  • If you go to any help page for Spotify in South America, the help page for LG products says it supports 2013 Smart TVs. But if you go to any south america LG store, no Spotify app is available. They...
  • 447 Views
  • 0 replies
  • 4 likes
  • Other
  • 447 Views
  • 0 replies
  • 4 likes

Solved!! [Other Platform][Other] BUG FIX Community forum post oddity

I don't know if this is a suitable place to post this but didn't see anywhere more obvious from a quick look around. I've noticed a couple of times that when I edit a post I've made, then edit it again... sometimes a load of code "junk" appears at th...

  • Roadie
  • I don't know if this is a suitable place to post this but didn't see anywhere more obvious from a quick look around. I've noticed a couple of times that when I edit a post I've made, then edit it aga...
  • madpw
  • Roadie
  • 971 Views
  • 6 replies
  • 1 likes
  • Other
    Other Platform
  • 971 Views
  • 6 replies
  • 1 likes