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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

mephistoph

Visitor

67620 Views

8 replies

4 likes

  • 67620 Views
  • 8 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ohnositsrose

Visitor

39840 Views

223 replies

21 likes

Other
  • 39840 Views
  • 223 replies
  • 21 likes

Windows Phone - Songs won't play

I'm using a Nokia Lumia 635 with Windows Phone 8.1.The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or it doesn't do anything at all.Also, navigating the menus is a...

Newbie

I'm using a Nokia Lumia 635 with Windows Phone 8.1. The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or it doesn...

jean3601

Community Legend

1219 Views

1 replies

0 likes

WP 8
  • 1219 Views
  • 1 replies
  • 0 likes

Spotify on PS4 is not STARTING, stuck at loading screen

My spotify is stuck at the logo screen. I tried to log out, remove the app, reset all settings on save modus. Still not loading. IS there a way to fix this ???

Casual Listener

My spotify is stuck at the logo screen.    I tried to log out, remove the app, reset all settings on save modus. Still not loading. IS there a way to fix this ???     

brammetje213

Newbie

1751 Views

2 replies

0 likes

Other
  • 1751 Views
  • 2 replies
  • 0 likes

Isle of FLightless Birds by Twenty One Pilots gets cut off at 3:14

The song mentioned in the subject always gets cut off at 3 minutes and 14 seconds, no matter what I try. Does anyone know why and also why Spotify doesnt have a "contact us" link?

Casual Listener

The song mentioned in the subject always gets cut off at 3 minutes and 14 seconds, no matter what I try.  Does anyone know why and also why Spotify doesnt have a "contact us" link? 

LI5

Casual Listener

685 Views

1 replies

0 likes

Web Player
Windows
  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where is my purchased music?

A few months ago I purhased some music for my dad. Now I lost the cd I burned the music on. So I wanted to re-download the music. And... the music is gone.... Where can I find it? We both don't even know the artist anymore...

Casual Listener

 A few months ago I purhased some music for my dad.    Now I lost the cd I burned the music on. So I wanted to re-download the music. And... the music is gone.... Where can I find it...

Katerina

Spotify Legend

4567 Views

7 replies

0 likes

Account
Free
Login
Security
Subscription
  • 4567 Views
  • 7 replies
  • 0 likes

My local files won't sync

Hey! I've been a Spotify Premium user for a few years now, and been syncing a lot of my local files to my iPhone and iPad trough my Mac, and I'm familiar how everything works. Now for some reason, I can't sync my songs! I still have a Premium account...

Casual Listener

Hey!   I've been a Spotify Premium user for a few years now, and been syncing a lot of my local files to my iPhone and iPad trough my Mac, and I'm familiar how everything works. Now for some r...

511 Views

0 replies

1 likes

Connect
Music
  • 511 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Connect not longer working on Pioneer XW-SMA

hello to all, during my holidays in the netherlands, i got spotify with premium account and if worked excellent with my pioneer network speakers. i used my iphone and ipad to start the stream on the speakers - works like a charm. now, i am back in ge...

Casual Listener

hello to all,   during my holidays in the netherlands, i got spotify with premium account and if worked excellent with my pioneer network speakers. i used my iphone and ipad to start the strea...

Hinrich

Casual Listener

799 Views

1 replies

0 likes

Connect
  • 799 Views
  • 1 replies
  • 0 likes

Less Chinese songs

Why some of the Chinese songs couldn't found in Spotify? Even some of the artist's new album are not found in their artist page. Is it because of copyright?

Regular

Why some of the Chinese songs couldn't found in Spotify? Even some of the artist's new album are not found in their artist page. Is it because of copyright?

IMIAN

Regular

548 Views

1 replies

0 likes

Other
  • 548 Views
  • 1 replies
  • 0 likes

Solved!! What counts as a stream?

If I put a song on repeat, does each time it plays count as a stream

Newbie

If I put a song on repeat, does each time it plays count as a stream

katmieu

Newbie

143597 Views

2 replies

2 likes

Music
  • 143597 Views
  • 2 replies
  • 2 likes

Not accessing spotify

After having worked befor, I am no longer able to access Spotify on my Samsung smart tv. The screen shows only the Spotify symbol on the left with no play list displayed.

Casual Listener

After having worked befor, I am no longer able to access Spotify on my Samsung smart tv. The screen shows only the Spotify symbol on the left with no play list displayed.

Jknol

Casual Listener

532 Views

1 replies

0 likes

Samsung
  • 532 Views
  • 1 replies
  • 0 likes

No Spotify on Tizen OS TV

Hello, I bought yesterday new tv from Samsung with new Tizen OS, it's this tv :http://www.samsung.com/cz/consumer/tv-av/tv/full-hd/UE55J5502AKXXH , this TV is awesome but I'm missing here Spotify app, hope that it'll be here soon

Casual Listener

Hello, I bought yesterday new tv from Samsung with new Tizen OS, it's this tv : http://www.samsung.com/cz/consumer/tv-av/tv/full-hd/UE55J5502AKXXH , this TV is awesome but I'm missing here Spotify a...

hanaba81

Newbie

3561 Views

6 replies

4 likes

Samsung
  • 3561 Views
  • 6 replies
  • 4 likes

No "Your Music" on LG TV Spotify App

Hi folks, Hoping someone can help me. I have a LG 49UF695V which I bought about a month ago. It has the spotify app and I have a subscription. I have two issues: The "Your Music" listings (songs, albums etc) which would normally appear on other platf...

Newbie

Hi folks,   Hoping someone can help me. I have a LG 49UF695V which I bought about a month ago. It has the spotify app and I have a subscription. I have two issues:   The "Your Musi...

713 Views

0 replies

0 likes

Other
  • 713 Views
  • 0 replies
  • 0 likes

TV Samsung 7590T no Spotify APP

HelloMy TV (Samsung 7590T) I don´t find SPOTIFY in SMART HUB.I have this APP on Samsung S6 Edge and on my Desktop PC.I bought this TV last Week. Please Add this APP on new TV´s from 2015

Casual Listener

Hello My TV (Samsung 7590T)    I don´t find SPOTIFY in SMART HUB. I have this APP on Samsung S6 Edge and on my Desktop PC. I bought this TV last Week.  Please Add this APP on new...

MomsticK

Newbie

1038 Views

4 replies

1 likes

Samsung
  • 1038 Views
  • 4 replies
  • 1 likes

no reproduce nada en computador

Necesito ayuda, hoy me he metido a spotify en mi computador, y puse una playlist, y la canción no corría, pasando a la siguiente y luego que puso todas, me dice que esa canción no está en internet. Tampoco lo reproduce en el reproductor web, pero si ...

Newbie

Necesito ayuda, hoy me he metido a spotify en mi computador, y puse una playlist, y la canción no corría, pasando a la siguiente y luego que puso todas, me dice que esa canción no está en internet. T...

451 Views

0 replies

0 likes

Web Player
Windows
  • 451 Views
  • 0 replies
  • 0 likes

Wrong songs in Beach Boys - All Summer Long (2001 Remaster) album

Ok, so a bunch of the tracks on this album are incorrectly labeled, and then there's a duplicate. Here is ithe album URI: spotify:album:7HaHiD6k7aPc0vw1ipUdiJ As far as I can tell, the first few songs are alright. The problems begin with track 6, Car...

Casual Listener

Ok, so a bunch of the tracks on this album are incorrectly labeled, and then there's a duplicate. Here is ithe album URI: spotify:album:7HaHiD6k7aPc0vw1ipUdiJ   As far as I can tell, the ...

365 Views

0 replies

0 likes

Music
  • 365 Views
  • 0 replies
  • 0 likes

I'm suddenly not published as Top Listener for any artists

...although I've checked the button that says so.I have a side account that I log into from time to time to see how other users, and which artists they can see that I have listened to.Now, my picture does not show up no matter which artist I visit wi...

Music Fan

...although I've checked the button that says so. I have a side account that I log into from time to time to see how other users, and which artists they can see that I have listened to. N...

flowrpower

Music Fan

4924 Views

21 replies

0 likes

Desktop
Mac
  • 4924 Views
  • 21 replies
  • 0 likes

How to ban certain adverts? I don't need to hear the word '**bleep**' while I'm at work.

I listen to spotify at work and it's very distracting and unprofessional when an advert goes "And up her **bleep**ing **bleep**". I neither know nor care about the artist involve and I would never listen to any songs with those words. If I was playin...

Newbie

I listen to spotify at work and it's very distracting and unprofessional when an advert goes "And up her **bleep**ing **bleep**". I neither know nor care about the artist involve and I would never li...

302 Views

0 replies

0 likes

Other
  • 302 Views
  • 0 replies
  • 0 likes

[PS4][Music] PS4 shuffle functionality

When I shuffle my playlists on the ps4 app, the songs selected are always close to each other in my playlist, which defeats the purpose of shuffling songs. This is not the case on a computer spotify player.

Casual Listener

When I shuffle my playlists on the ps4 app, the songs selected are always close to each other in my playlist, which defeats the purpose of shuffling songs.  This is not the case on a computer sp...

Stringsmanks

Casual Listener

1042 Views

2 replies

0 likes

Music
  • 1042 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bose Soundlink 2, Mac with Bluetooth Error on Web Player

Hi Spotify Developers I wanted to start another version of this thread to highlight that this is a REAL issue with SPOTIFY and not the Bose Soundlink (or other BT speakers), Bluetooth Stack or in fact CoreAudio on the Mac. This issue is totally repro...

Casual Listener

Hi Spotify Developers   I wanted to start another version of this thread to highlight that this is a REAL issue with SPOTIFY and not the Bose Soundlink (or other BT speakers), Bluetooth S...

Songthrush

Roadie

1221 Views

3 replies

0 likes

Mac
Web Player
  • 1221 Views
  • 3 replies
  • 0 likes

Removing family playlists from my list of playlists

Hi. My daughter is on my family plan, and her playlists appear in my playlist section. I don't want to delete her playlists, but how do I stop seeing them on my computer/phone? Daniel

Newbie

Hi.  My daughter is on my family plan, and her playlists appear in my playlist section.  I don't want to delete her playlists, but how do I stop seeing them on my computer/phone?   D...

275 Views

0 replies

0 likes

Other
  • 275 Views
  • 0 replies
  • 0 likes