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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • noodles4
  • Newbie
  • 6758 Views
  • 47 replies
  • 6 likes
  • Other
  • 6758 Views
  • 47 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19035 Views
  • 9 replies
  • 2 likes
  • Other
  • 19035 Views
  • 9 replies
  • 2 likes

Song not playable anymore

Hello, Band: Parkway DriveSong: Idols And Anchors The song that is playing when i start the song is wrong. It actually plays "Begin" by Parkway Drive. Another thing that i noticed is that some Albums got deleted from "My Music". Maybe there is a conn...

  • Casual Listener
  • Hello,   Band: Parkway Drive Song: Idols And Anchors   The song that is playing when i start the song is wrong. It actually plays "Begin" by Parkway Drive.   Another thing that ...
  • Gammler12345
  • Casual Listener
  • 498 Views
  • 2 replies
  • 0 likes
  • music
  • 498 Views
  • 2 replies
  • 0 likes

won't let me listen to tracks

Why willy spotify premium not let me.listen to.music it says is avileable keeps telling me this song is not avileable....on every track.

  • Newbie
  • Why willy spotify premium not let me.listen to.music it says is avileable keeps telling me this song is not avileable....on every track.
  • Amarro
  • Community Legend
  • 592 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 592 Views
  • 1 replies
  • 0 likes

Artist/Album cannot be opened

he artist Haarvöl cannot be openend and neither there album can. This is a new album from my label which has been add to the library. You can stream it but if you click on the artist or album title it doesn't open the specific page. When I copy the a...

  • Newbie
  • he artist Haarvöl cannot be openend and neither there album can.  This is a new album from my label which has been add to the library. You can stream it but if you click on the artist or a...
  • 272 Views
  • 0 replies
  • 0 likes
  • Other
  • 272 Views
  • 0 replies
  • 0 likes

PS4 app pausing

I am a new user and have been setting up playlists for use with my PS4. The music seems to pause after a few songs. Even though the playlist has many other songs listed.

  • Casual Listener
  • I am a new user and have been setting up playlists for use with my PS4.  The music seems to pause after a few songs.  Even though the playlist has many other songs listed. 
  • user-removed
  • Not applicable
  • 864 Views
  • 1 replies
  • 3 likes
  • Web Player
  • 864 Views
  • 1 replies
  • 3 likes

Create a new playlist inside an existing playlist folder

This feature disappeared a few months ago. Now, in order to create a new playlist from an album, you have to create the playlist, which automatically is added to the top of the list of playlists and folders, then drag the new playlist into a folder. ...

  • Casual Listener
  • This feature disappeared a few months ago.  Now, in order to create a new playlist from an album, you have to create the playlist, which automatically is added to the top of the list of playlist...
  • rednblu
  • Roadie
  • 3572 Views
  • 3 replies
  • 2 likes
  • Mac
    Web Player
  • 3572 Views
  • 3 replies
  • 2 likes

Over all playtime

at new year spotify send a link where i could se how many minutes i have listening to music on spotify and average daily listening.Is there a way i can se it now or do i have to wait a year to see it again??

  • Newbie
  • at new year spotify send a link where i could se how many minutes i have listening to music on spotify and average daily listening. Is there a way i can se it now or do i have to wait a year to see ...
  • 569 Views
  • 0 replies
  • 2 likes
  • music
  • 569 Views
  • 0 replies
  • 2 likes

Samsung-Smart TV Application not working

Is any other one facing issues with the Samsung TV application. Since last week it gets stuck when triying to start the application. I have tried to reinstall it and it didn't work. Is it just me? Thanx

  • Newbie
  • Is any other one facing issues with the Samsung TV application. Since last week it gets stuck when triying to start the application. I have tried to reinstall it and it didn't work. Is it just me? Th...
  • paulatye
  • Casual Listener
  • 985 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 985 Views
  • 1 replies
  • 0 likes

Vastly underwhelmed by spotify connectivity options

Installed spotify free because of some recommendation about similar music options.Started a song by Brian Eno. Got Bowie. Got Roxy music. Ok nice but limited.After some research found out I can make a playlist from let's say 4 ambient artists and sta...

  • Newbie
  • Installed spotify free because of some recommendation about  similar music options. Started a song by Brian Eno. Got Bowie. Got Roxy music. Ok nice but limited. After some research found out I...
  • 278 Views
  • 0 replies
  • 0 likes
  • Connect
  • 278 Views
  • 0 replies
  • 0 likes

Free Weezy Album

What happened to the Free Weezy Album. I had it saved as a Playlist and now all of the songs are gone.

  • Newbie
  • What happened to the Free Weezy Album. I had it saved as a Playlist and now all of the songs are gone.
  • E-dogg
  • Newbie
  • 2293 Views
  • 1 replies
  • 4 likes
  • Samsung
  • 2293 Views
  • 1 replies
  • 4 likes

How to stay online on WiFi only - disable Cellular in Spotify

I have spent hours on this... posting to several other boards getting the same wrong answer. I have the Spotify app for Windows Phone 8.1. The app works really well except that it will automatically jump back to cellular without notifying me and eat ...

  • Newbie
  • I have spent hours on this... posting to several other boards getting the same wrong answer.  I have the Spotify app for Windows Phone 8.1.  The app works really well except that it will au...
  • Jenae
  • Newbie
  • 458 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 458 Views
  • 1 replies
  • 0 likes

Your screen or eye sight is not ruined!

Greetings humble Spotify users! You might recently have been deceived to think that your computer screen is not working properly or that your color vision has lost some of the green/yellow spectrum, but it's all just a big FAT coup! Spotify is playin...

  • Newbie
  • Greetings humble Spotify users!   You might recently have been deceived to think that your computer screen is not working properly or that your color vision has lost some of the green/yellow s...
  • 216 Views
  • 0 replies
  • 0 likes
  • Other
  • 216 Views
  • 0 replies
  • 0 likes

Saving Music to My library

Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!

  • Casual Listener
  • Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!
  • 248 Views
  • 0 replies
  • 0 likes
  • music
  • 248 Views
  • 0 replies
  • 0 likes

Same playlist is different on other devices

I have the spotify app on my android phone, my computer and my ps4. I made a playlist and I added some songs later on my phone. Now I have a playlist on my computer which has 88 songs, but when i open it on my phone it has 85 songs and the same playl...

  • Newbie
  • I have the spotify app on my android phone, my computer and my ps4. I made a playlist and I added some songs later on my phone. Now I have a playlist on my computer which has 88 songs, but when i ope...
  • 249 Views
  • 0 replies
  • 0 likes
  • Other
  • 249 Views
  • 0 replies
  • 0 likes

How to automatically "show" not "allow" on timeline?

I want it to be in that little header section (lives, studied- that little box) with the spotify logo that says I listened to yadda yadda. Automatically! It only shows up like that if you change it to "show on timeline" not "allow," correct? So how c...

  • Newbie
  • I want it to be in that little header section (lives, studied- that little box) with the spotify logo that says I listened to yadda yadda. Automatically! It only shows up like that if you change it t...
  • 259 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 259 Views
  • 0 replies
  • 0 likes

I can't see all of my playlists on PS3

I just got the Spotify app for my PS3, I can only see a few of my playlists. My "Starred" is the main one I listen to and it's not there. I even tried making it public to see if that was the issue and it didn't help. Any suggestions? Thank you!

  • Newbie
  • I just got the Spotify app for my PS3, I can only see a few of my playlists. My "Starred" is the main one I listen to and it's not there. I even tried making it public to see if that was the issue a...
  • 327 Views
  • 0 replies
  • 0 likes
  • Other
  • 327 Views
  • 0 replies
  • 0 likes

Cons to use online player rather than windows desktop version

Hi every one, My windows desktop version is soooooo slow. I'm so fed up with this now.i think i'm gonna use the online version (and it works with the chromecast) is there any cons to use the online version?why would the desktop version be better? (so...

  • Regular
  • Hi every one,  My windows desktop version is soooooo slow. I'm so fed up with this now. i think i'm gonna use the online version (and it works with the chromecast)   is there any cons t...
  • 275 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 275 Views
  • 0 replies
  • 0 likes

Can't scrobble songs with "&&" (ampersand) to Last.fm

Hi,I'm not sure if this is issue with Spotify Web Player or maybe something wrong with Last.fm.Every time I listen to songs or albums containing & in the title it's not scrobbled to Last.fm. All other songs are properly scrobbled. Is there any way to...

  • Newbie
  • Hi, I'm not sure if this is issue with Spotify Web Player or maybe something wrong with Last.fm. Every time I listen to songs or albums containing & in the title it's not scrobbled to Last.fm. ...
  • 607 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 607 Views
  • 0 replies
  • 0 likes

[WP 8.1] Client stops working when skipping songs

Bug occurs randomly when skipping songs. 1. Plug headphones in phone2. Open Spotify3. Play a song in a downloaded playlist4. Hide Spotify (to the background)5. Press volume up or down, so the Windows Phone music controls pop up.6. Press the next song...

  • Casual Listener
  • Bug occurs randomly when skipping songs.   1. Plug headphones in phone 2. Open Spotify 3. Play a song in a downloaded playlist 4. Hide Spotify (to the background) 5. Press volume up or dow...
  • tijmetg
  • Casual Listener
  • 398 Views
  • 2 replies
  • 1 likes
  • WP 8
  • 398 Views
  • 2 replies
  • 1 likes

Playlist no longer shows song length or album title?

A few weeks ago, I noticed that the album title and track length no longer shows up in playlists. I figured I must have accidentally turned them off somehow, but for the life of me I cannot figure out how to get them back. I can't imagine Spotify wou...

  • Casual Listener
  • A few weeks ago, I noticed that the album title and track length no longer shows up in playlists.  I figured I must have accidentally turned them off somehow,  but for the life of me I cann...
  • SpinRose
  • Newbie
  • 961 Views
  • 5 replies
  • 0 likes
  • 961 Views
  • 5 replies
  • 0 likes

"Available Offline" button placement on Windows Phone 8.1

Hello, Is there any way to make this permanently locked or whatever? Or at least have it ask for a confirmation when states are changed?As if it wasn't badly placed enough, it's rather distressing having to resync an entire playlist because the App m...

  • Casual Listener
  • Hello,   Is there any way to make this permanently locked or whatever? Or at least have it ask for a confirmation when states are changed? As if it wasn't badly placed enough, it's rather dis...
  • 385 Views
  • 0 replies
  • 2 likes
  • Other
    WP 8
  • 385 Views
  • 0 replies
  • 2 likes