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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

63996 Views

7 replies

4 likes

  • 63996 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39014 Views

219 replies

20 likes

Other
  • 39014 Views
  • 219 replies
  • 20 likes

Music won't play

I've been browsing around and I click on a song to play it, but it doesn't play. The timer for the song starts, but no music is playing. The volume is on and nothing else seems to be wrong (with my computer) and other songs will play. This has been a...

Casual Listener

I've been browsing around and I click on a song to play it, but it doesn't play. The timer for the song starts, but no music is playing. The volume is on and nothing else seems to be wrong (with my c...

amnewman167

Casual Listener

433 Views

2 replies

0 likes

Music
  • 433 Views
  • 2 replies
  • 0 likes

Trash Talk tracks with wrong titles

I don't know why, but two tracks on Shame by Trash Talk are mixed up, the tracklist looks right but Scatter (Instrumental) instead plays Lepers To Feed The Lepers and vice versa. Was hoping someone can sort this **bleep** out cause it's pretty annoyi...

Visitor

I don't know why, but two tracks on Shame by Trash Talk are mixed up, the tracklist looks right but Scatter (Instrumental) instead plays Lepers To Feed The Lepers and vice versa. Was hoping someone c...

dinomight

Spotify Star

239 Views

1 replies

0 likes

Other
  • 239 Views
  • 1 replies
  • 0 likes

Music is not played on ps4

I have logged in ps4 but i can't play anything. Any solution?

Casual Listener

I have logged in ps4 but i can't play anything.   Any solution?

lukanero

Casual Listener

810 Views

3 replies

0 likes

Other
  • 810 Views
  • 3 replies
  • 0 likes

Frailed log in for Spotify on PS4

As the title says, Spotify isn't letting me log in to my account on my PS4. I usually log in on my iPhone through my Facebook account, so I had to go into my Spotify account to acquire my user name, which consists of ten numbers, and set up a passwor...

Casual Listener

As the title says, Spotify isn't letting me log in to my account on my PS4. I usually log in on my iPhone through my Facebook account, so I had to go into my Spotify account to acquire my user name, ...

goldinga1

Newbie

1633 Views

4 replies

0 likes

Other
  • 1633 Views
  • 4 replies
  • 0 likes

Spotify won't play 'my music' when offline

I've had a look round the Internet but not found anything to sort my problem!I am a premium spotify user with 2gb left on my phone, I have an iPhone 5c but whenever I go to play music on 'my music offline, it won't let me! I can sync whole playlist f...

Casual Listener

I've had a look round the Internet but not found anything to sort my problem! I am a premium spotify user with 2gb left on my phone, I have an iPhone 5c but whenever I go to play music on 'my music ...

dinomight

Spotify Star

1578 Views

3 replies

0 likes

Music
  • 1578 Views
  • 3 replies
  • 0 likes

Web Player showing wrong track playing

Hello, I've recently discovered a bug in the Web Player.I am experiencing this for a while now, so I guess you didn't notice it. When a playlist is opened and I select a song, the player on the right is showing the correct preview and is playing the ...

Newbie

Hello, I've recently discovered a bug in the Web Player. I am experiencing this for a while now, so I guess you didn't notice it.   When a playlist is opened and I select a song, the player o...

user-removed

Not applicable

1467 Views

3 replies

0 likes

bug
bug report
Web Player
  • 1467 Views
  • 3 replies
  • 0 likes

Solved!! PS4 Shuffle not working

First off, I just started using Spotify with my PS4 and I LOVE it. One problem, a big one at that, is the shuffle feature. It only mixes maybe 20 out of the 2k songs I have in my playlist. Is this a 'free' restritction? Anyway to fix this? Not having...

Newbie

First off, I just started using Spotify with my PS4 and I LOVE it.   One problem, a big one at that, is the shuffle feature. It only mixes maybe 20 out of the 2k songs I have in my playlist. I...

Dragoon790

Casual Listener

25323 Views

39 replies

14 likes

Other
  • 25323 Views
  • 39 replies
  • 14 likes

Spotify abroad - Blackberry Q5 and Samsung S3

Hello I have an Australian Spotify account and am curently in Dubai, United Arab Emirates. Spotify is working perfectly fine on both my PC and my Mac laptops, but I cannot download, nor even access Spotify on either my Blackberry Q5, or Samsung Galax...

Casual Listener

Hello   I have an Australian Spotify account and am curently in Dubai, United Arab Emirates.   Spotify is working perfectly fine on both my PC and my Mac laptops, but I cannot download,...

Angela_Michelle

Casual Listener

722 Views

2 replies

0 likes

Samsung
  • 722 Views
  • 2 replies
  • 0 likes

ps4 large playlist error

So the ps4 app is really great but whenever I try to play my playlist with over 6000 songs and I put shuffle on it only plays a certain amount of songs from the artists at the beginning of the playlist anyone know why?

Casual Listener

So the ps4 app is really great but whenever I try to play my playlist with over 6000 songs and I put shuffle on it only plays a certain amount of songs from the artists at the beginning of the playli...

elwenil360

Casual Listener

4963 Views

18 replies

3 likes

Other
  • 4963 Views
  • 18 replies
  • 3 likes

Spotify on Xbox One?

Hi all. Quick question: since Spotify is now available on the Playstation 4, will Spotify ever come to the Xbox One? That'd be ultra-amazing if it ever did!

Casual Listener

Hi all. Quick question: since Spotify is now available on the Playstation 4, will Spotify ever come to the Xbox One? That'd be ultra-amazing if it ever did!

Erkan_Yılmaz

Community Legend

421 Views

1 replies

0 likes

Samsung
  • 421 Views
  • 1 replies
  • 0 likes

Missing my 2 month free trial

I have been a Music Unlimited subscriber since inception. I was only given one month free for Spotify instead of the advertised two months free. Please update my account to reflect the two months. Thank you. PSN ID: jwhyrock

Casual Listener

I have been a Music Unlimited subscriber since inception. I was only given one month free for Spotify instead of the advertised two months free. Please update my account to reflect the two months.&nb...

meahtenoha

Spotify

702 Views

5 replies

0 likes

Other
  • 702 Views
  • 5 replies
  • 0 likes

[Other Platform][Partnerships] Playstation Music Needs Social

I didn't see anyone else posting anything about the Playstation Music app, but I had a couple suggestions for the app while I was looking at it earlier. Playstation has said that they want to be "more ubiquitous" and essentially be the center of the ...

Casual Listener

I didn't see anyone else posting anything about the Playstation Music app, but I had a couple suggestions for the app while I was looking at it earlier. Playstation has said that they want to be "mor...

Marco

Community Legend

1068 Views

4 replies

0 likes

Other Platform
Partnerships
  • 1068 Views
  • 4 replies
  • 0 likes

Solved!! ps4 failing to log in

Everytime i enter my user name and password it says failed to log in, I've changed my password and logged in and out a few times on my laptop and phone. Also when i try and click the conect thing on my phone or laptop when it eventually pops up it do...

Casual Listener

Everytime i enter my user name and password it says failed to log in, I've changed my password and logged in and out a few times on my laptop and phone. Also when i try and click the conect thing on ...

Babystallion

Newbie

20987 Views

14 replies

1 likes

Music
Other
  • 20987 Views
  • 14 replies
  • 1 likes

Username to login to PS4 app when account was created with Facebook credentials?

The PS4 is asking for a username, and if I try using an email address it says @ is an invalid character, so I know it's not my email address it's asking for. What is my username? A Facebook created account just shows my full name in the top right, bu...

Newbie

The PS4 is asking for a username, and if I try using an email address it says @ is an invalid character, so I know it's not my email address it's asking for. What is my username? A Facebook created a...

PEMGILRAT

Newbie

47777 Views

13 replies

2 likes

Other
  • 47777 Views
  • 13 replies
  • 2 likes

Cant Link Account on PS3

Today i linked my account to ps3 normally and used the app without problems, but tonight doing the same yields an error message saying "linking failed-account linking is not supported in thos country". How can this be since I am in Belgium, you canno...

Regular

Today i linked my account to ps3 normally and used the app without problems, but tonight doing the same yields an error message saying "linking failed-account linking is not supported in thos country...

Fgaletic

Regular

3566 Views

6 replies

0 likes

Connect
  • 3566 Views
  • 6 replies
  • 0 likes

[sony] choppy playback on ps4

I'm a premium customer trying to use the ps4 app. Streaming is very choppy indeed. Works fine through my phone app and the problem persists if I turn the bitrate down to normal. Wifi speed is 4.5 meg download which is about as good as I'll ever get. ...

Casual Listener

I'm a premium customer trying to use the ps4 app. Streaming is very choppy indeed. Works fine through my phone app and the problem persists if I turn the bitrate down to normal. Wifi speed is 4.5 meg...

stefanotetsuo

Casual Listener

3523 Views

6 replies

10 likes

Other
  • 3523 Views
  • 6 replies
  • 10 likes

Better Navigation of Tracks in Ps4 App

At the moment the navigation system is a horizontal scoll which lists 5 track tiles on my 32" HD telly. Now the problem I am having is that my only playlist with all my music on it, currently stands at 4, 046 tracks. Now the scroll animation is so sl...

Music Fan

At the moment the navigation system is a horizontal scoll which lists 5 track tiles on my 32" HD telly. Now the problem I am having is that my only playlist with all my music on it, currently stands ...

Yokocapolo

Music Fan

4278 Views

2 replies

0 likes

Other Platform
Playlists
  • 4278 Views
  • 2 replies
  • 0 likes

email account password reset

Don't know where to post this if its in the wrong thread i apologize, anyways i just got the ps4 update and i can't seem to get the email sent to my gmail account i even switched it over from aol checked my spam and everything still nothing if anyone...

Newbie

Don't know where to post this if its in the wrong thread i apologize, anyways i just got the ps4 update and i can't seem to get the email sent to my gmail account i even switched it over from aol che...

Thedev

Community Legend

363 Views

1 replies

0 likes

Samsung
  • 363 Views
  • 1 replies
  • 0 likes

Folders on PlayStation 4

Anyone know if folders will be coming to PlayStation in a near future? Right now all playlists are displayed without the folder function under *Your music*

Casual Listener

Anyone know if folders will be coming to PlayStation in a near future? Right now all playlists are displayed without the folder function under *Your music*

Rorey

Spotify

338 Views

1 replies

1 likes

Music
  • 338 Views
  • 1 replies
  • 1 likes

Can't add songs to Playlist

All of a sudden, I can't add songs to a playlist. Once I add it, then go to the playlist, it is not there. I now have to LOG off, then log back in, afterwhich, I can add songs to a playlist for a few minutes. Then I have to start the whole log out/lo...

Newbie

All of a sudden, I can't add songs to a playlist. Once I add it, then go to the playlist, it is not there. I now have to LOG off, then log back in, afterwhich, I can add songs to a playlist for a few...

257 Views

0 replies

0 likes

Music
  • 257 Views
  • 0 replies
  • 0 likes