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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 75047 Views
  • 32 replies
  • 5 likes
  • 75047 Views
  • 32 replies
  • 5 likes

Superuser Contribution Problemas con Plan Familiar Premium

Tengo un problema con mi pago, cuento con un plan familiar premium y en el último pago sólo se me realizo el cobro de 100 pesos, aún me permite utilizar el modo premium pero solo en 4 de las 6 cuentas en el plan, la tarjeta cuenta con fondos suficien...

  • Casual Listener
  • Tengo un problema con mi pago, cuento con un plan familiar premium y en el último pago sólo se me realizo el cobro de 100 pesos, aún me permite utilizar el modo premium pero solo en 4 de las 6 cuenta...
  • Katerina
  • Spotify Legend
  • 256 Views
  • 2 replies
  • 0 likes
  • family
  • 256 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cambiar nombre de plan familiar

Hola a todos Tengo una consulta, sucede que el día de ayer he decido aumentar mi plan individual a familiar, resulta que puse el nombre de la persona que iba a invitar en el lugar equivocado, ahora el nombre del plan familiar quedo con el nombre de o...

  • Casual Listener
  • Hola a todos   Tengo una consulta, sucede que el día de ayer he decido aumentar mi plan individual a familiar, resulta que puse el nombre de la persona que iba a invitar en el lugar equivocado...
  • Katerina
  • Spotify Legend
  • 966 Views
  • 1 replies
  • 0 likes
  • Famil Plan
  • 966 Views
  • 1 replies
  • 0 likes

Superuser Contribution Retrieving Email Address of one of my members on my Premium for Family

PlanPremiumCountry Philippines My Question or IssueI got a notification that my payment failed which is a monthly thing for me - even if my debit card has sufficient funds. I am asked to update payment info. Basically I just type the same info on my ...

  • Newbie
  • ...om's) associated w/ my Premium Family Plan from Spotify's Autoresponder?  
  • Katerina
  • Spotify Legend
  • 4828 Views
  • 1 replies
  • 0 likes
  • family
  • 4828 Views
  • 1 replies
  • 0 likes

Superuser Contribution Öğrenci indirimi 6 kez ödeme aldı

Ben öğrenci premium almak istiyorum fakat şu an öğrenciler için 3 aylık 0,99 tl kampanyası var ve ben bu kampanyadan daha önce faydalandığım için tekrar alamıyorum ve normal şekilde öğrenci premium alabilmem için de bi seçenek mevcut değil. Bunun dış...

  • Newbie
  • Ben öğrenci premium almak istiyorum fakat şu an öğrenciler için 3 aylık 0,99 tl kampanyası var ve ben bu kampanyadan daha önce faydalandığım için tekrar alamıyorum ve normal şekilde öğrenci premium a...
  • Katerina
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Öğrenci
    Öğrenci Ödeme Sorunu
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for Family name is defaulting to John Wayne

Invited someone to my family plan, they said it came from John Wayne, weird.Any idea on why this would not pull my normal account name?

  • Newbie
  • Invited someone to my family plan, they said it came from John Wayne, weird. Any idea on why this would not pull my normal account name?
  • Katerina
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • family
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium family

Hey, my sister was the owner of our last spotify premium family membership. She went to live to another country and now i cant have premium features. My other sister, who lives in my house, got a new familiar premium pack but when she invited me it s...

  • Newbie
  • Hey, my sister was the owner of our last spotify premium family membership. She went to live to another country and now i cant have premium features.  My other sister, who lives in my house, g...
  • Katerina
  • Spotify Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Spotify Premium
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution No fue posible sumarte a este Plan Familiar

PlanFree/PremiumCountry Device(Samsung Galaxy 9+)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, My daughter missed one payment for the Premium Family Plan and I was thrown out of the Family Plan. Now she resolved the...

  • Newbie
  • ...ne payment for the Premium Family Plan and I was thrown out of the Family Plan. Now she resolved the problem but when I try to register once again through the newly generated link, it says " No fue p...
  • Katerina
  • Spotify Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 459 Views
  • 1 replies
  • 0 likes

Cobrança indevida

PlanFree/PremiumCountry BrasilDeviceMoto GOperating SystemAndroid My Question or Issue Eu tinha o plano premium e minha irma me colocou no plano familiar, so que estão me cobrando o premium ainda, passei para o plano familiar mes passado e esse mes m...

  • Newbie
  • Plan Free/Premium Country  Brasil Device Moto G Operating System Android   My Question or Issue  Eu tinha o plano premium e minha irma me colocou no plano familiar, so que es...
  • Bittencourt
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • accont
    cobrança
    Cobrança indevida
    cobrança indevida sem recursos absurdo
  • 270 Views
  • 1 replies
  • 0 likes

Solved!! I can’t invite anyone to my family plan

PlanPremiumCountry TurkeyDeviceiPhone 7Operating SystemiOS 11 My Question or Issue I have family premium and I made the payment but i can’t invite my family members even though we live in the same address. It looks like I’ve invited them but email ar...

  • Casual Listener
  • Plan Premium Country  Turkey Device iPhone 7 Operating System iOS 11   My Question or Issue  I have family premium and I made the payment but i can’t invite my family m...
  • Shadow-Walker
  • Casual Listener
  • 425 Views
  • 6 replies
  • 0 likes
  • family
  • 425 Views
  • 6 replies
  • 0 likes

Family plan set up

I am setting up my family on the plan to where each can listne to what they want when they want. When I send the invite do they have to set up their own account as I attempted with my "work account" on my work phone and it controlled my "personal pho...

  • Newbie
  •      I am setting up my family on the plan to where each can listne to what they want when they want. When I send the invite do they have to set up their own account as I attempted w...
  • Jose_M
  • Spotify Star
  • 164 Views
  • 1 replies
  • 1 likes
  • family
  • 164 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problem with Family Premium

PlanPremium Family My Question or IssueI am staying at the same address as my family member who is the owner but there seems to be a problem with my Spotify Family Premium. The first time I was sent the invite, I was able to join the Family Premium. ...

  • Casual Listener
  • Plan Premium Family   My Question or Issue I am staying at the same address as my family member who is the owner but there seems to be a problem with my Spotify Family Premium. The first t...
  • Jemi
  • Spotify Legend
  • 401 Views
  • 3 replies
  • 0 likes
  • family
  • 401 Views
  • 3 replies
  • 0 likes

Can't accept familiar invitation

Can you help me please? My sister sent me an invitation to use the familiar premium plan but the system didn't let me accept it.

  • Newbie
  • Can you help me please? My sister sent me an invitation to use the familiar premium plan but the system didn't let me accept it. 
  • Luke
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

I can not accept premium invitation for not receiving the email

PlanFreeCountry BrasilDeviceMotorola g3 and desktopOperating SystemAndroid and Windowns 7 My Question or Issue I'm having trouble accepting invitation to a family plan because I do not receive the email to accept. I sought every possible way to accep...

  • Casual Listener
  • Plan Free Country  Brasil Device Motorola g3 and desktop Operating System Android and Windowns 7   My Question or Issue   I'm having trouble accepting invitation to a family...
  • user-removed
  • Not applicable
  • 799 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 799 Views
  • 4 replies
  • 0 likes

Spotify Family Unable to Join

My brother sent me an invite. I have been trying to joined but every time I tried, it gives me an error when I submit. "You're unable to join this Family plan. Need help? Read our FAQ." There is nothing in the FAQ which tells me what's causing this v...

  • Newbie
  • My brother sent me an invite. I have been trying to joined but every time I tried, it gives me an error when I submit.   "You're unable to join this Family plan. Need help? Read our FAQ." &n...
  • Bittencourt
  • Spotify Star
  • 923 Views
  • 1 replies
  • 1 likes
  • [Family]
  • 923 Views
  • 1 replies
  • 1 likes

Family Plan None of my family members can register Wrong Address

PlanFamilyCountryActually Italy, but it shows Germany (I'm German) My Question or Issue I subscribed any payed for a Family Plan for my whole family. PROBLEM: None of them can register their accounts. It always says that the address is wrong.What can...

  • Newbie
  •    Plan Family Country Actually Italy, but it shows Germany (I'm German)    My Question or Issue   I subscribed any payed for a Family Plan for my whole family. P...
  • Bittencourt
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • family
  • 204 Views
  • 1 replies
  • 0 likes

I changed my Spotify password and lost my Family premium.

I changed my Spotify password and lost my family premium. Can I get it back? Or do I need to receive new invitation from family member?

  • Casual Listener
  • I changed my Spotify password and lost my family premium. Can I get it back? Or do I need to receive new invitation from family member?   
  • Jose_M
  • Spotify Star
  • 403 Views
  • 3 replies
  • 1 likes
  • family
  • 403 Views
  • 3 replies
  • 1 likes

Upgraded to family plan - how long before it switches?

PlanFamilyCountry AustraliaDeviceSamsung8Operating SystemWindows 10 My Question or IssueI've just upgraded from free to Family plan, when and how do I know that the plan has switched?

  • Newbie
  • Plan Family Country  Australia Device Samsung8 Operating System Windows 10   My Question or Issue I've just upgraded from free to Family plan, when and how do I know that the p...
  • Billy-J
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • family
  • 214 Views
  • 1 replies
  • 0 likes

email link spotify family won't work

Spoiler (Highlight to read)Spoiler (Highlight to read) Hey, So basically i wanted to connect to a spotify family account, but the link doesn't seem to work... it basically loads forever and doesn't go to the next page where i can enter and confirm my...

  • Newbie
  •     Hey,   So basically i wanted to connect to a spotify family account, but the link doesn't seem to work...  it basically loads forever and doesn't go to the next page w...
  • Luke
  • Spotify Star
  • 738 Views
  • 1 replies
  • 1 likes
  • Android
    Desktop
    iOS
    Mobile
    Web Player
  • 738 Views
  • 1 replies
  • 1 likes

Superuser Contribution Van Premium naar family Premium

PlanPremiumCountry NetherlandsDeviceSamsung Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Ik wil graag van mijn Spotify Premium account een Spotify family Premium account maken. Hoe kan ik dit regelen, zonder dubbel te ...

  • Newbie
  • ...remium account een Spotify family Premium account maken. Hoe kan ik dit regelen, zonder dubbel te gaan betalen? 
  • Guido
  • Spotify Legend
  • 1819 Views
  • 1 replies
  • 0 likes
  • family
  • 1819 Views
  • 1 replies
  • 0 likes

Accepting the Premium Invite in Another Country

PlanFree/PremiumCountry HondurasDeviceGalaxy S 5Operating SystemAndroid My Question or IssueI live in Honduras and one of my friends that I live with upgraded to the Family Premium Plan and invited me to be a part of it. He doesn't have an address li...

  • Casual Listener
  • Plan Free/Premium Country  Honduras Device Galaxy S 5 Operating System Android   My Question or Issue I live in Honduras and one of my friends that I live with upgraded to the Family...
  • user-removed
  • Not applicable
  • 995 Views
  • 3 replies
  • 0 likes
  • Family Invite Email
    Family plan addresses
    Family plan issues
  • 995 Views
  • 3 replies
  • 0 likes

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