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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 130829 Views
  • 32 replies
  • 8 likes
  • 130829 Views
  • 32 replies
  • 8 likes

Question about the family plan

I sent one of my family members an invite but they didn't receive it. Can I send them another one or will it count as two people instead of one?

  • Visitor
  • I sent one of my family members an invite but they didn't receive it. Can I send them another one or will it count as two people instead of one?
  • Emilia_8
  • Community Legend
  • 566 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 566 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problem with address recognition for Premium Family

PlanPremium FamilyCountryItaly My Question or IssueHi,I've been wanting to add a member of my family to the Family premium plan. I've sent the invitation link but every time they try to enter our home address they get the message:"It seems like you'r...

  • Casual Listener
  • Plan Premium Family Country Italy     My Question or Issue Hi, I've been wanting to add a member of my family to the Family premium plan. I've sent the invitation link but every t...
  • o-8quva0_eka
  • Casual Listener
  • 33084 Views
  • 4 replies
  • 0 likes
  • Premium for Family
  • 33084 Views
  • 4 replies
  • 0 likes

Superuser Contribution How to stop my family's music appearing in my suggestions

PlanPremium FamilyCountryUnited Kingdom Device(iPhone 8, iPad, Desktop)Operating System(iOS, Windows 10.) My Question or IssueI have a premium family account and the "recently played" and "heavy rotation" list frequently contain all manner of **bleep...

  • Casual Listener
  •   Plan Premium Family Country United Kingdom   Device (iPhone 8, iPad, Desktop) Operating System (iOS, Windows 10.)   My Question or Issue I have a premium family account a...
  • juniormonk
  • Casual Listener
  • 518 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 518 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Family Trouble

Hi there - my husband and I currently live in the UAE. I recently upgraded to Premium Family and tried to send him an invitation. When he was unable to accept the invite I did some research to realize that my original account is set to the US and his...

  • Visitor
  • Hi there - my husband and I currently live in the UAE. I recently upgraded to Premium Family and tried to send him an invitation. When he was unable to accept the invite I did some research to r...
  • Katerina
  • Spotify Legend
  • 680 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 680 Views
  • 2 replies
  • 0 likes

Superuser Contribution Plan familiar

Some time ago I was a family plan administrator, I had to undo the plan by changing my address, in the new place where I live, we are going to make a new family plan but, I have a doubt if I will have problems with my account. When we made the first ...

  • Casual Listener
  • Some time ago I was a family plan administrator, I had to undo the plan by changing my address, in the new place where I live, we are going to make a new family plan but, I have a doubt if I will h...
  • Peter
  • Spotify Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 381 Views
  • 1 replies
  • 0 likes

Premium for Inpatient Psych Unit

PlanPremiumCountryUnited StatesDeviceiPadOperating SystemiOS 12+ My Question or IssueHi there. I am a music therapist working at Seattle Children's Hospital in Seattle, WA. I am looking to purchase a subscription for our inpatient psychiatry and beha...

  • Visitor
  • ...am looking to purchase a subscription for our inpatient psychiatry and behavioral medicine unit. At another psychiatric hospital that I worked at, I think we had purchased the family plan to use on 6...
  • OneByBoo
  • Roadie
  • 375 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Echo and Spotify - NIGHTMARE

PlanPremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid Oreo, (I think?) My Question or IssueI pay for Spotify Family for my mum and me. We both have our own phones and she was gifted an Echo Show for Christmas. We both have our own profile...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy 9 Operating System Android Oreo, (I think?)   My Question or Issue I pay for Spotify Family for my mum and me. We both have our own p...
  • Guido
  • Spotify Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium family account

PlanPremium FamilyCountry Australia My Question or Issueive just purchased premium family, how many downloads does each person get each month

  • Visitor
  • Plan Premium Family Country Australia     My Question or Issue ive just purchased premium family, how many downloads does each person get each month
  • Katerina
  • Spotify Legend
  • 644 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 644 Views
  • 2 replies
  • 0 likes

Family members who is staying bit far away

PlanPremium FamilyCountryMalaysiaDevice(iPhone 5s)Operating System(iOS 12) My Question or IssueHi there. I am new to Spotify.I was planning to get Spotify Premium for Family, but few of my siblings are staying in their hostel which is like juz a few ...

  • Visitor
  • Plan Premium Family Country Malaysia Device (iPhone 5s) Operating System (iOS 12)   My Question or Issue Hi there. I am new to Spotify.I was planning to get Spotify Premium for Family...
  • Billy-J
  • Spotify Star
  • 955 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 955 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Verrechnung ueber Salt

Ich habe urspruenglich ueber meinen Mobilfunkanbieter Salt Spotify abonniert. Ich moechte einem Family-Abo beitreten und habe auch schon das Salt Abo gekuendigt, allerdings funktioniert der Beitritt zum Family-Abo immer noch nicht.Muss ich extra ein ...

  • Newbie
  • Ich habe urspruenglich ueber meinen Mobilfunkanbieter Salt Spotify abonniert. Ich moechte einem Family-Abo beitreten und habe auch schon das Salt Abo gekuendigt, allerdings funktioniert der B...
  • neXtneo
  • Casual Listener
  • 1676 Views
  • 8 replies
  • 0 likes
  • 1676 Views
  • 8 replies
  • 0 likes

Superuser Contribution Changement d'abonnement

PlanFree/PremiumCountryFrance Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiFist I have subscribed a premium individual subscription 12 months and I have paid 11...

  • Visitor
  • ...ssue Hi Fist I have subscribed a premium individual  subscription 12 months and I  have paid 119.88 €. It was a mistake and I have changed this subscription for a premium family at 14.99&n...
  • Mario
  • Spotify Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 448 Views
  • 1 replies
  • 0 likes

Premium Family Members

In the UK, in the same house with my wife and son and trying to add them to the family account. All of Apple devices. Checked the location settings on the master account and entering the same info when promoted on their devices. Keeps telling me that...

  • Newbie
  • In the UK, in the same house with my wife and son and trying to add them to the family account. All of Apple devices. Checked the location settings on the master account and entering the same info w...
  • OneByBoo
  • Roadie
  • 409 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 409 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I (personally) have more than 1 account on my family plan

Hi I upgraded to the family plan to include those people I live with. However, I was also hoping to have 2 accounts myself within this family plan. One that will have my general music on and one that will have music I use more in work on. I tried sen...

  • Visitor
  • Hi    I upgraded to the family plan to include those people I live with. However, I was also hoping to have 2 accounts myself within this family plan. One that will have my general m...
  • Maxim
  • Spotify Star
  • 610 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 610 Views
  • 1 replies
  • 0 likes

divorced family premium

PlanPremium (I want to upgrade to family premium)CountryUnited States My Question or IssueHi, my parents are divorced and live at two different addresses, they also both have equal custody of my sister and I. Which means i’m living at both of their h...

  • Visitor
  • Plan Premium (I want to upgrade to family premium) Country United States   My Question or Issue Hi, my parents are divorced and live at two different addresses, they also both have equal c...
  • OneByBoo
  • Roadie
  • 610 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium Country Settings

PlanPremium Family CountryIrelandDeviceAndroid/ PC/ AllOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuetrying to keep this short- have contacted spotify cares a number of times and have effectively got nowherein short- ( n...

  • Visitor
  • Plan Premium Family  Country Ireland Device Android/ PC/ All Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue trying to keep this short- have c...
  • Peter
  • Spotify Legend
  • 675 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium - Single Account - Home Kit

My QuestionI currently have a premium account and am considering upgrading to family premium. The goal is to have my kids listen to music on their google/alexa devices in their own rooms.My question is, do I need unique accounts for each instance, or...

  • Music Fan
  • My Question I currently have a premium account and am considering  upgrading to family premium. The goal is to have my kids listen to music on their google/alexa devices in their own rooms....
  • Seeeda024
  • Casual Listener
  • 915 Views
  • 5 replies
  • 1 likes
  • Premium for Family
  • 915 Views
  • 5 replies
  • 1 likes

Superuser Contribution Premium Family 3-months trial

PlanFree/PremiumCountryNetherlands Device(OnePlus)Operating System(Android) My Question or IssueI had paid for the free trial for the Premium Family.But it is not working:1) my account is still under Free Account, not Premium Family.2) when I tried t...

  • Newbie
  • Plan Free/Premium Country Netherlands   Device (OnePlus) Operating System (Android)   My Question or Issue I had paid for the free trial for the Premium Family. But it is n...
  • Petya
  • Community Legend
  • 1344 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 1344 Views
  • 2 replies
  • 0 likes

Superuser Contribution Is there a geographic limitation for the family subscription?

I have a premium subscription that I'd like to upgrade to a Premium for Family. PlanPremiumCountryRomaniaDeviceiPhone7, iPhone5s,LGTVOperating SystemiOS 12, WebOS, Windows 10. My Question or IssueI want to setup a familly plan. I'm missing the option...

  • Casual Listener
  • I have a premium subscription that I'd like to upgrade to a Premium for Family.  Plan Premium Country Romania Device iPhone7, iPhone5s,LGTV Operating System iOS 12, WebOS, Windows 10....
  • Petya
  • Community Legend
  • 750 Views
  • 3 replies
  • 0 likes
  • Premium family
  • 750 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Premium Family without 3-months trial

I used already the 3-months trial for free the beginning of the year and then cancelled.Now want to get the Premium for Family. It shows as the only option the Premium Family with the 3 months for free, then tells me I used it up already but can get ...

  • Casual Listener
  • I used already the 3-months trial for free the beginning of the year and then cancelled. Now want to get the Premium for Family. It shows as the only option the Premium Family with the 3 months f...
  • Petya
  • Community Legend
  • 3491 Views
  • 5 replies
  • 2 likes
  • Premium for Family
  • 3491 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Account not connected to premium family

PlanPremiumCountryNLDeviceAll: macbook, iphone, windowsOperating SystemAllMy Question or IssueIf I log in on any device, it doesn't recognize my family premium membership anymore incl playlists etc. Both accounts use the same gmail address, but it re...

  • Visitor
  • Plan Premium Country NL Device All: macbook, iphone, windows Operating System All My Question or Issue If I log in on any device, it doesn't recognize my family premium membership a...
  • Mario
  • Spotify Legend
  • 4394 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 4394 Views
  • 5 replies
  • 0 likes