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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 177672 Views
  • 32 replies
  • 9 likes
  • 177672 Views
  • 32 replies
  • 9 likes

Superuser Contribution Eliminaron a los miembros del plan Familiar y todos vivimos en la misma casa

Eliminaron a los miembros del plan familiar y todos vivimos en el mismo domicilio, cuando les envio invitacion y ellos la aceptan les sale un mensaje que dice que no pueden unirse a mi plan familiar.Necesito saber si continuare sin poder agregar a mi...

  • Newbie
  • Eliminaron a los miembros del plan familiar y todos vivimos en el mismo domicilio, cuando les envio invitacion y ellos la aceptan les sale un mensaje que dice que no pueden unirse a mi plan familiar....
  • azl-kvb_4wslf
  • Newbie
  • 989 Views
  • 2 replies
  • 0 likes
  • 989 Views
  • 2 replies
  • 0 likes

Superuser Contribution 10 % Nachlass für PS Plus Inhaber

Hallo,ich habe schon seit längeren einen PS-Plus und Spotify-Account. Playstation bietet jetzt einen 10%igen Nachlass für PS-Plus Mitglieder an. Muss ich wirklich meinen Spotify-Account kündigen, um ihn dann über die PSN bzw. PS-Plus neu abzuschließe...

  • Casual Listener
  • Hallo, ich habe schon seit längeren einen PS-Plus und Spotify-Account.  Playstation bietet jetzt einen 10%igen Nachlass für PS-Plus Mitglieder an. Muss ich wirklich meinen Spotify-Account künd...
  • Zariskan
  • Casual Listener
  • 740 Views
  • 2 replies
  • 1 likes
  • 740 Views
  • 2 replies
  • 1 likes

I want to see my address that I entered 1 year ago !

Please at least, let us see our own addresses. Because i cant remember what I entered 1 year ago and I cant add my mother as a family member. For example I dont know if I entered "Street", "St." or "Str." etc... We're paying much for family membershi...

  • Casual Listener
  • Please at least, let us see our own addresses. Because i cant remember what I entered 1 year ago and I cant add my mother as a family member. For example I dont know if I entered "Street", "St....
  • Maxim
  • Spotify Star
  • 542 Views
  • 1 replies
  • 2 likes
  • 542 Views
  • 1 replies
  • 2 likes

Superuser Contribution Problemas no Convite para Plano Familiar

Enviei um convite para minha esposa. Ela recebeu e clicou em aceitar o convite. Abriu uma página para ela colocar o endereço. Ela colocou o endereço da nossa residência. Clicou em enviar. Logo após aparece uma mensagem dizendo que ela não pode entrar...

  • Newbie
  • Enviei um convite para minha esposa. Ela recebeu e clicou em aceitar o convite. Abriu uma página para ela colocar o endereço. Ela colocou o endereço da nossa residência. Clicou em enviar. Logo após a...
  • Bittencourt
  • Spotify Star
  • 418 Views
  • 2 replies
  • 0 likes
  • 418 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family member invitation not working

I have been sent an invitiation to join my mother's premium family account, however when I accept the invitation, I am always brought back to the subscription page and am not able to open my own account. I have tried logging out of her account and re...

  • Newbie
  • I have been sent an invitiation to join my mother's premium family account, however when I accept the invitation, I am always brought back to the subscription page and am not able to open my own a...
  • Alfredo
  • Roadie
  • 897 Views
  • 1 replies
  • 1 likes
  • 897 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Premium for family owner

I need to invite a family member, but Spotify isn't recognizing me as the owner of the Premiumn for Family account.

  • Newbie
  • I need to invite a family member, but Spotify isn't recognizing me as the owner of the Premiumn for Family account.
  • Alfredo
  • Roadie
  • 1531 Views
  • 1 replies
  • 0 likes
  • 1531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trial period

Hi I’ve signed up for 3month premium for 99p each time I try to play an album on google home it’s saying I’ve not got premium

  • Newbie
  • Hi I’ve signed up for 3month premium for 99p each time I try to play an album on google home it’s saying I’ve not got premium
  • Alfredo
  • Roadie
  • 397 Views
  • 1 replies
  • 0 likes
  • Other
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Öğrenci Üyeliği Yardım

Öğrenci indirimine üye oldum ödememi yaptım sheer id okulumu onaylattırdım ama hesabım hala free gözüküyor ne yapabilirim ?

  • Newbie
  • Öğrenci indirimine üye oldum ödememi yaptım sheer id okulumu onaylattırdım ama hesabım hala free gözüküyor ne yapabilirim ?
  • Alfredo
  • Roadie
  • 369 Views
  • 1 replies
  • 0 likes
  • Student
  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family members having trouble logging in

I have a family subscription and out of nowhere two of my members have trouble logging in, first it said their email is not registered to any account, then when they logged in through facebook (same email address as in the invitation), it appears as ...

  • Newbie
  • I have a family subscription and out of nowhere two of my members have trouble logging in, first it said their email is not registered to any account, then when they logged in through facebook (s...
  • Alfredo
  • Roadie
  • 1008 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1008 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing my email address under a Family Premium account

Hi all, I've previously registered my spotofy with my old email address which I've deleted a few months ago. Recently, I've joined one of my family members for the family premium account, however, after joining the premium, I'm unable to change my em...

  • Newbie
  • Hi all,   I've previously registered my spotofy with my old email address which I've deleted a few months ago. Recently, I've joined one of my family members for the family premium account, h...
  • Alfredo
  • Roadie
  • 2045 Views
  • 1 replies
  • 0 likes
  • 2045 Views
  • 1 replies
  • 0 likes

Superuser Contribution No tengo tarjeta de crédito

Porqué el único medí en Argentina para tener spotify es con tarjeta de crédito??????? Cuando van a cambiar eso? Algunos no queremos atarnos a deudas y menos en esta época

  • Newbie
  • Porqué el único medí en Argentina para tener spotify es con tarjeta de crédito??????? Cuando van a cambiar eso? Algunos no queremos atarnos a deudas y menos en esta época 
  • Alfredo
  • Roadie
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have family, but got charged for premium.

I had to change my MC and then when I renewed my payment, it only withdrew for regular premium and not for family... Why? I'm not interested in paying dubble to get it again. Can I just pay the difference? How?

  • Newbie
  • I had to change my MC and then when I renewed my payment, it only withdrew for regular premium and not for family... Why? I'm not interested in paying dubble to get it again. Can I just pay t...
  • Alfredo
  • Roadie
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan invitations

I`m trying to get a family plan with my family members, but when I invite them any of them is able to accept the invitation.I don't really want to create a new account just to get the address al over again

  • Newbie
  • I`m trying to get a family plan with my family members, but when I invite them any of them is able to accept the invitation. I don't really want to create a new account just to get the a...
  • Alfredo
  • Roadie
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution CANT USE FAMILIAR PLAN PREMIUM HELP!!

Hi! I have premium familiar plan, and I entered WRONG ADDRESS and i need to change urgent!! Beacuse when I invite people to join they need to put the address I entered and I dont remember. How can I Fix that?< Screenshot removed for security >

  • Visitor
  • Hi! I have premium familiar plan, and I entered WRONG ADDRESS and i need to change urgent!! Beacuse when I invite people to join they need to put the address I entered and I dont remember. How can I ...
  • Alfredo
  • Roadie
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution We lost out family premium

Hi i need some help, we lost our premium features because we live in a contry with out postal code (Honduras), my dad had already complained and they told us that they would re-verify our account because our postal code but today i lost my premium. S...

  • Newbie
  • Hi i need some help, we lost our premium features because we live in a contry with out postal code (Honduras), my dad had already complained and they told us that they would re-verify our account bec...
  • Alfredo
  • Roadie
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Migración de plan Premium anual a Premium familiar

Hola, estoy suscrito desde marzo 2018 al plan Premium, para lo cual hice la compra y pago anual. Ahora quisiera migrar al plan familiar, y quisera saber si solo tendre que pagar la diferencia de costos de estos planes, y de ser el caso quisiera pagar...

  • Newbie
  • Hola, estoy suscrito desde marzo 2018 al plan Premium, para lo cual hice la compra y pago anual. Ahora quisiera migrar al plan familiar, y quisera saber si solo tendre que pagar la diferencia de cost...
  • Alfredo
  • Roadie
  • 886 Views
  • 1 replies
  • 0 likes
  • 886 Views
  • 1 replies
  • 0 likes

How do I start a premium for family account?

I want to set up premium for family, but spotify's premium for family link seems to be unreachable. https://www.spotify.com/us/family/ This first link works, but if you click the "get started button" spotify send you to a "we're all mixed up" message...

  • Casual Listener
  • I want to set up premium for family, but spotify's premium for family link seems to be unreachable.  https://www.spotify.com/us/family/   This first link works, but if you click t...
  • _lgx-x2t5u7c
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why every month i need to re-invited my family member for Spotify family plan

hi there, regard on the Family Monthly subscription. this is my 2nd month of subscription.. just want to check why i still need to re-invited my family member to re-join this Plan? and on the payment wise.. can it be paying one time off via Credit ca...

  • Newbie
  • hi there,    regard on the Family Monthly subscription. this is my 2nd month of subscription.. just want to check why i still need to re-invited my family member to re-join this Plan? a...
  • SergioDavid
  • Roadie
  • 566 Views
  • 1 replies
  • 0 likes
  • 566 Views
  • 1 replies
  • 0 likes

How do I identify the premium for family owner?

I know I set it up on my email account - but when I log in I get a message saying:"Spotify PremiumYour account is part of a family plan, please refer to the Premium for Family owner to manage your plan."So what's going on? I want to add a couple of m...

  • Casual Listener
  • I know I set it up on my email account - but when I log in I get a message saying: "Spotify Premium Your account is part of a family plan, please refer to the Premium for Family owner to m...
  • 2-x56kmeo_k8p
  • Casual Listener
  • 7150 Views
  • 20 replies
  • 0 likes
  • 7150 Views
  • 20 replies
  • 0 likes

Adding Family Member to Premium

Spotify Usernamehori.lisaPlanFamily PremiumCountry USADeviceIphone 7+Operating SystemiOS 11 My Question or Issue I am trying to add my daughter to our family plan so she can download and listen to music on her IPod 5th gen, but when we try to email h...

  • Newbie
  • Spotify Username hori.lisa Plan Family Premium Country  USA Device Iphone 7+ Operating System iOS 11   My Question or Issue  I am trying to add my daughter to our family p...
  • Maxim
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • Premium
  • 337 Views
  • 1 replies
  • 0 likes