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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
73452 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
89680 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
71547 Views
40 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
204363 Views
265 replies
34 likes
Não estou conseguindo entrar no plano familiar
Não estou conseguindo entrar no plano familiar
Roadie
562 Views
3 replies
0 likes
Recientemente me uni a un plan familiar y no me mandaron el correo para verificar mi dirección. Me mandaron a spotify free. ¿Qué hago ahora?
Recientemente me uni a un plan familiar y no me mandaron el correo para verificar mi dirección. Me mandaron a spotify free. ¿Qué hago ahora?
Roadie
1236 Views
4 replies
0 likes
PlanPremiumCountry TurkeyDevice( 6s)Operating System(iOS 10) My Question or Issue Hello, my invited user to family plan cannot get acceptance on the plan when she fill the form at the acceptance form coming with the link at invitation. She faces "the...
Plan Premium Country Turkey Device ( 6s) Operating System (iOS 10) My Question or Issue Hello, my invited user to family plan cannot get acceptance on the plan when she f...
Roadie
1779 Views
6 replies
0 likes
PlanPremiumCountryBrasil Device(iPhone 6)Operating System(iOS 11) My Question or IssueMinha conta é premium e quero mudar para family. Porém, ela foi renovada exatamente hoje. Se eu migrar hoje a minha conta premium para a family, vou ter de pagar do...
Plan Premium Country Brasil Device (iPhone 6) Operating System (iOS 11) My Question or Issue Minha conta é premium e quero mudar para family. Porém, ela foi renovada e...
Spotify Star
594 Views
1 replies
0 likes
I am sending the invite but the mail doesen't arive. And it's not in the junk mail eather???
I am sending the invite but the mail doesen't arive. And it's not in the junk mail eather???
Roadie
489 Views
3 replies
0 likes
I have a subscription through a third party - Rogers in Ontario. I have a premium family plan but spotify seems to be only working on one device when I have 3 lines connected to it. How do I get spotify premium on the other lines?
I have a subscription through a third party - Rogers in Ontario. I have a premium family plan but spotify seems to be only working on one device when I have 3 lines connected to it. How do I get s...
Spotify Star
371 Views
1 replies
0 likes
We made a family account but my dad can't get the acceptance invitation. We checked the mail and we send the invitation multiple times but he just won't receive it. Anyone know what to do?
We made a family account but my dad can't get the acceptance invitation. We checked the mail and we send the invitation multiple times but he just won't receive it. Anyone know what to do?
Spotify Star
514 Views
1 replies
0 likes
PlanSpotify FamilienaboCountry DeutschlandDeviceiPhone 6, iPhone 6s, iPhone 7, iPhone X, Windows PC, iPad AirOperating SystemiOS 11, Windows 10 My Question or Issue Ich habe seit etwas mehr als einem Monat ein Familienabo und insgesamt sind wir momen...
Plan Spotify Familienabo Country Deutschland Device iPhone 6, iPhone 6s, iPhone 7, iPhone X, Windows PC, iPad Air Operating System iOS 11, Windows 10 My Question or Issue  ...
Spotify Star
1743 Views
1 replies
0 likes
We made a family account but my dad can't get the acceptance invitation. We checked the mail and we send the invitation multiple times but he just won't receive it. Anyone know what to do?
We made a family account but my dad can't get the acceptance invitation. We checked the mail and we send the invitation multiple times but he just won't receive it. Anyone know what to do?
Roadie
523 Views
1 replies
0 likes
I canceled my premium account and became a free account. When I got the invitation from my family and tried to use the link it keeps saying join my own family plan instead of my family’s family plan. Why? How do I solve this problem. Thank you.
I canceled my premium account and became a free account. When I got the invitation from my family and tried to use the link it keeps saying join my own family plan instead of my family’s family plan....
Roadie
619 Views
1 replies
0 likes
Plan Premium Family Country Singapore Device Oppo R9 Operating System Android 5.1 My Question or Issue My Premium Family stopepd working afer the latest spotify update, even though i clarified with the family member that payed for it has been paying ...
Plan Premium Family Country Singapore Device Oppo R9 Operating System Android 5.1 My Question or Issue My Premium Family stopepd working afer the latest spotify u...
Roadie
711 Views
1 replies
0 likes
PlanPremiumCountry TRDevicegm5 plusOperating Systemandroid My Question or Issue param cekildi fakat uyelik hala yokı paid for the premium account but i still dont have the pre acc
Plan Premium Country TR Device gm5 plus Operating System android My Question or Issue param cekildi fakat uyelik hala yok ı paid for the premium account but i st...
Roadie
317 Views
1 replies
0 likes
I paid two times for the 3 months campaign but I still have the free account. How could you help me ? I paid two times, page is refreshing and want me to write my card informations again. I wonder how spotify become a big brand.2 kere ödeme yaptığım ...
I paid two times for the 3 months campaign but I still have the free account. How could you help me ? I paid two times, page is refreshing and want me to write my card informations again. I w...
Roadie
380 Views
1 replies
0 likes
PlanPremium for FamilyCountry Canada My Question or Issue Can other accounts see each others library, playlist and current song listening? How about "parent" account?
Plan Premium for Family Country Canada My Question or Issue Can other accounts see each others library, playlist and current song listening? How about "parent" account?
Roadie
415 Views
1 replies
0 likes
Bir aydır sorunsuz kullandığım aile paketinde ödeme bir gün geciktiği için hesaptan iki üyemi atmış ve şimdi tekrar alamıyorum lütfen bana yardım edin çıldırmak üzereyim
Bir aydır sorunsuz kullandığım aile paketinde ödeme bir gün geciktiği için hesaptan iki üyemi atmış ve şimdi tekrar alamıyorum lütfen bana yardım edin çıldırmak üzereyim
Roadie
525 Views
1 replies
0 likes
PlanPremiumCountry UKDeviceiPhone 6, Moto X ForceOperating SystemAndroid Nougat My Question or IssueAs most of people here, I'm having issues when controlling Spotify on Google Home Mini. Whenever I ask to play a song it says "Sorry, something went w...
Plan Premium Country UK Device iPhone 6, Moto X Force Operating System Android Nougat My Question or Issue As most of people here, I'm having issues when controlling Spoti...
Roadie
2122 Views
1 replies
0 likes
Hi there, by mistake my Premium for Family account was changed to a Premium account, and I want to change it back to Premium for Familiy, and continue as is. This seems not to be possible?
Hi there, by mistake my Premium for Family account was changed to a Premium account, and I want to change it back to Premium for Familiy, and continue as is. This seems not to be possible?
Moderator
457 Views
1 replies
0 likes
Bonjour, J'ai un soucis pour effectuer ma demande d'abonnement premium avec tarif étudiant. En effet, la page d'authentification n'apparait pas. On me dit que je vais être redirigée sur un autre site pour authentifier mon statut effiant mais la seule...
Bonjour, J'ai un soucis pour effectuer ma demande d'abonnement premium avec tarif étudiant. En effet, la page d'authentification n'apparait pas. On me dit que je vais être redirigée sur un a...
Moderator
1949 Views
1 replies
0 likes
My Question or Issue: I just "bought" Spotify Family and I am curious now how do I pay for that? LIke does Spotify email me every month and reminds me to pay or how do I do that?
My Question or Issue: I just "bought" Spotify Family and I am curious now how do I pay for that? LIke does Spotify email me every month and reminds me to pay or how do I do that?
Spotify Star
776 Views
3 replies
0 likes
PlanFriends and Family PremiumCountryAustraliaDevice(iPhone X)Operating System(iOS 11.4) My Question or IssueI have paid for Preimum for Family, and it isn't working. My account still says Preimum, and I am still having 'Spotify war' with my wife, wh...
Plan Friends and Family Premium Country Australia Device (iPhone X) Operating System (iOS 11.4) My Question or Issue I have paid for Preimum for Family, and it isn't working....
Moderator
427 Views
1 replies
0 likes
