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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 158150 Views
  • 32 replies
  • 9 likes
  • 158150 Views
  • 32 replies
  • 9 likes

Joining Family Plan When On Vacation in Different Country

I am joining a family plan with my sister in the US but I’m on vacation in Canada. I’m putting in my address (we live in the same house) but it won’t let me change th country from Canada and won’t let me join, saying we need to live in the same count...

  • Newbie
  • I am joining a family plan with my sister in the US but I’m on vacation in Canada. I’m putting in my address (we live in the same house) but it won’t let me change th country from Canada and won’t l...
  • Maxim
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

My wife has Premium and i Can Not accept her invite...

She invited me to her premium family account but there is an error with The acception... Need help -.-

  • Newbie
  • She invited me to her premium family account but there is an error with The acception... Need help -.-
  • Bittencourt
  • Spotify Star
  • 429 Views
  • 2 replies
  • 0 likes
  • Other
  • 429 Views
  • 2 replies
  • 0 likes

The failure of family premium Subscription

When I try to subscribe family premium, the message of subscribing failure pops out again and again. Also, I've tried another credit card, but the outcome is the same.What'wrong with it?

  • Newbie
  • When I try to subscribe family premium, the message of subscribing failure pops out again and again. Also, I've tried another credit card, but the outcome is the same. What'wrong with it?
  • Bittencourt
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Family Plan Confirmation

I'm trying to set my wife and me up on a family plan. We both previously had premium subscriptions, so I didn't see the point in paying $23/mo (for some reason she had her sub through Itunes so it was 12.99/mo instead of 9.99). I set up the family ac...

  • Casual Listener
  • I'm trying to set my wife and me up on a family plan. We both previously had premium subscriptions, so I didn't see the point in paying $23/mo (for some reason she had her sub through Itunes so it w...
  • Fishtaco
  • Community Legend
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

Spotify family doesn't work!

Hi all,I'd like to have some help!I've subscripted to spotify family, I have properly configured my account so that my wife and my daughter have received a confirmation message for their inscription into our family count.When I check my personnal pag...

  • Newbie
  • Hi all, I'd like to have some help! I've subscripted to spotify family, I have properly configured my account so that my wife and my daughter have received a confirmation message for their i...
  • beachdevo25
  • Music Fan
  • 495 Views
  • 2 replies
  • 0 likes
  • 495 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution 600 - Oops something went wrong, please try again.

I am trying to add my account to my wifes family plan.I click on the email invite and then fill out the formwith my name and adddress, then click on "confirm", to confirm I live in the same house as my wife I get the error below. "600 - Oops somethin...

  • Casual Listener
  • I am trying to add my account to my wifes family plan. I click on the email invite and then fill out the form with my name and adddress, then click on "confirm", to confirm I live in the same h...
  • Stellistarz
  • Casual Listener
  • 48676 Views
  • 30 replies
  • 4 likes
  • 48676 Views
  • 30 replies
  • 4 likes

Solved!! Family with more than one home -Family Premium

Our family has two homes in different states, that we live in both on a weekly basis. Will we be able to use the Family plan for out situation since some of the time our IP address will be from one home and the other times from the other home?

  • Newbie
  • Our family has two homes in different states, that we live in both on a weekly basis. Will we be able to use the Family plan for out situation since some of the time our IP address will be from one h...
  • HaydenTheHelper
  • Music Fan
  • 626 Views
  • 2 replies
  • 0 likes
  • 626 Views
  • 2 replies
  • 0 likes

Plano Familiar e Premium

Eu estava usando o premium versao teste por 2 meses e essa semana minha irma fez um plano familia e me adicionou. Preciso cancelar o premium versao teste que eu tinha?

  • Newbie
  • Eu estava usando o premium versao teste por 2 meses e essa semana minha irma fez um plano familia e me adicionou. Preciso cancelar o premium versao teste que eu tinha?
  • Bittencourt
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Why isn't my family plan working?

I upgraded from regular Spotify to premium family cause my kids wanted there own accounts to listen to music without inturupting each other or me and you claimed we all can listen to music without inturupting each other with the family account. Yet s...

  • Casual Listener
  • I upgraded from regular Spotify to premium family cause my kids wanted there own accounts to listen to music without inturupting each other or me and you claimed we all can listen to music without i...
  • Maxim
  • Spotify Star
  • 3846 Views
  • 4 replies
  • 1 likes
  • 3846 Views
  • 4 replies
  • 1 likes

wifi only ipad

I can not accept family premium invite on my sons wifi only iPad.

  • Newbie
  • I can not accept family premium invite on my sons wifi only iPad.
  • Luke
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! Family member turned into Free!

My wife and children were all connected to my family account. My wife missed the verify address deadline, and now she is no longer able to join my account eventhough I've sent multiple new invitations.An error message turns out saying address is inco...

  • Casual Listener
  • My wife and children were all connected to my family account. My wife missed the verify address deadline, and now she is no longer able to join my account eventhough I've sent multiple new i...
  • brunoffc
  • Casual Listener
  • 469 Views
  • 2 replies
  • 0 likes
  • 469 Views
  • 2 replies
  • 0 likes

Spotify banned me from my own house

Ive been using spotify family for a time, today I was auto removed from the plan, invited again and selected my adress, but i get rejected saying that I have to be on the same adress. I live in the same house as everyone, using the same internet.

  • Casual Listener
  • Ive been using spotify family for a time, today I was auto removed from the plan, invited again and selected my adress, but i get rejected saying that I have to be on the same adress. I live in the s...
  • Maxim
  • Spotify Star
  • 468 Views
  • 1 replies
  • 0 likes
  • Banned
  • 468 Views
  • 1 replies
  • 0 likes

Invite email not getting for Family plan

Signed up for Family plan and no one is getting the emails. Looked up other ways, and someone said give them the code manually. How would I find this or get this to work?

  • Newbie
  • Signed up for Family plan and no one is getting the emails. Looked up other ways, and someone said give them the code manually. How would I find this or get this to work?   
  • phan_times
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Spotify premium for family

Can please somebody help me, i have Spotify premium for family but its the second time that stops working as premium and returns to be a free account.. is working just fine on my computer but not on my cellphone. What can i do to solve this?

  • Casual Listener
  • Can please somebody help me, i have Spotify premium for family but its the second time that stops working as premium and returns to be a free account.. is working just fine on my computer but not o...
  • Bittencourt
  • Spotify Star
  • 415 Views
  • 3 replies
  • 0 likes
  • 415 Views
  • 3 replies
  • 0 likes

Superuser Contribution Anmeldung nach Familien-Premium-Update funktioniert nicht mehr

ich probiere mich jetzt schon seit 1 stunde ca wieder anzumelden als premium. Das ganze kam so instande das ich aufeinmal auf free spotiy heruntergestuft wurde und mein vater mir eine neue email geschickt hat mit einem neuen premium familien zugang, ...

  • Newbie
  •  ich probiere mich jetzt schon seit 1 stunde ca wieder anzumelden als premium. Das ganze kam so instande das ich aufeinmal auf free spotiy heruntergestuft wurde und mein vater mir eine neue emai...
  • grohmi
  • Newbie
  • 810 Views
  • 5 replies
  • 1 likes
  • 810 Views
  • 5 replies
  • 1 likes

Preimum to Family?

Currently, I am paying for Premium, but I want to switch to the family plan. Can I just switch mid-month or wait till it rolls out? What is the best way to do this? Thanks.. Ralph

  • Newbie
  • Currently, I am paying for Premium, but I want to switch to the family plan.  Can I just switch mid-month or wait till it rolls out?  What is the best way to do this?   Thanks.. &n...
  • Luke
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Spotify Family

Hi, I have an issue while trying to invite a member of my family to my account. I only have two people on my account currently, and I don’t have any idea why is this happening. I don’t know where I can take a look to the Information I provided when I...

  • Newbie
  • Hi, I have an issue while trying to invite a member of my family to my account. I only have two people on my account currently, and I don’t have any idea why is this happening. I don’t know where I c...
  • Bittencourt
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Family: Have I set it up correctly?

I've upgraded to famil from premium. How do I know it's set up correctly please as it looks as if my wife now has her own account. Is this right and it there anyway to confirm it's connected to our family premium account please?

  • Casual Listener
  • I've upgraded to famil from premium. How do I know it's set up correctly please as it looks as if my wife now has her own account. Is this right and it there anyway to confirm it's connected to our family...
  • Mogster22
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

Solved!! Move playlist to another account within Family

I used to have Spotify Premium. Everyone at home made their own playlists in my account. Recently we changed to Family and now everyone wants to move his/her own playlist from my account to their own. Sharing may be an option but they can't put new m...

  • Casual Listener
  • I used to have Spotify Premium. Everyone at home made their own playlists in my account. Recently we changed to Family and now everyone wants to move his/her own playlist from my account to their o...
  • Yell0311
  • Casual Listener
  • 2845 Views
  • 2 replies
  • 1 likes
  • 2845 Views
  • 2 replies
  • 1 likes

I got kicked out of a family sub.

My father bought a family subscription and today me and my mother got kicked out of the spotify family. We all live in the same house and we all entered the same address.

  • Casual Listener
  • My father bought a family subscription and today me and my mother got kicked out of the spotify family. We all live in the same house and we all entered the same address.
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes