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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20263 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179309 Views
32 replies
9 likes
Hello,I have problem with Spotify Premium. I want to listen music offline therefore I pay Premium. But when I am offline, Spotify plays one, two, three songs and then nothing. Does anybody have solution? Thanks.
Hello, I have problem with Spotify Premium. I want to listen music offline therefore I pay Premium. But when I am offline, Spotify plays one, two, three songs and then nothing. Does anybody h...
Spotify Star
223 Views
1 replies
0 likes
Was invited to join Premium for Family, entered all the details correctly, but it shows"3 - Oops something went wrong, please try again."Please help. **bleep** went wrong?
Was invited to join Premium for Family, entered all the details correctly, but it shows "3 - Oops something went wrong, please try again." Please help. **bleep** went wrong?
Casual Listener
1409 Views
2 replies
0 likes
My friend, that manage the Spotify premium family, have received a mail indicating that my account was not confirmed (our account, as is written, doesn't have the same address.. don't know how it's possible!) and that in a week I could have been remo...
My friend, that manage the Spotify premium family, have received a mail indicating that my account was not confirmed (our account, as is written, doesn't have the same address.. don't know how it's p...
Casual Listener
395 Views
3 replies
0 likes
Hi I tried to sign up for a family account, I filled out the payment information and signed up, I filled out the address form and when I tried to invite my brother it wouldn't work, error message. When I looked at my username it was a long string of ...
Hi I tried to sign up for a family account, I filled out the payment information and signed up, I filled out the address form and when I tried to invite my brother it wouldn't work, error message. W...
255 Views
0 replies
0 likes
You can send out invites, only able using IPAD Iphone or IOS deviceInvitees link does not work, failed consistantly. Canceling an invite "Opps something went wrong, please try again" on an IPAD
You can send out invites, only able using IPAD Iphone or IOS device Invitees link does not work, failed consistantly. Canceling an invite "Opps something went wrong, please try again" on an...
Casual Listener
332 Views
2 replies
1 likes
Hi I have subscribed to Spotify family premium and I tried to invite my mum to be one of the members . She did receive the invitation email and able to fill in all the particulars and the same address as mine without any mistakes however every time s...
Hi I have subscribed to Spotify family premium and I tried to invite my mum to be one of the members . She did receive the invitation email and able to fill in all the particulars and the same a...
Roadie
285 Views
1 replies
0 likes
When I try to access the Family Subscriptions page from the app on my Macbook, it opens a blank page. I've tried on different days, at different times, but with the same results. Every other page from the account opens just fine. Any ideas?
When I try to access the Family Subscriptions page from the app on my Macbook, it opens a blank page. I've tried on different days, at different times, but with the same results. Every o...
Regular
356 Views
2 replies
0 likes
we leve in the same house and we all cheked the same post code for the 5 accounts and they still canceled the family plan
we leve in the same house and we all cheked the same post code for the 5 accounts and they still canceled the family plan
210 Views
0 replies
0 likes
Não estou conseguindo que meus filhos e esposa entrarem no Spotfy no plano familiar. São eles: veronicapaschoal@gmail.commilpasch@gmail.com Como devo proceder????
Não estou conseguindo que meus filhos e esposa entrarem no Spotfy no plano familiar. São eles: veronicapaschoal@gmail.com milpasch@gmail.com Como devo proceder????
217 Views
0 replies
0 likes
Hasta hace unos días contaba con el Plan Familiar, sin embargo, cambié el método de pago y mi cuenta cambió a Premium y la de mis familiares pasó a Free. ¿Cómo puedo reestablecer mi Plan Familiar? ¿Tendré que pagar nuevamente?
Hasta hace unos días contaba con el Plan Familiar, sin embargo, cambié el método de pago y mi cuenta cambió a Premium y la de mis familiares pasó a Free. ¿Cómo puedo reestablecer mi Plan Familiar? ¿T...
328 Views
0 replies
0 likes
hola, tengo un plan familiar envío la invitación a mis familiares que reciden en la misma dirección y aparece un problema para que puedan suscribirse al plan familiar, hemos intentado todo, cambiar el código postal, reescribir la dirección y nada. To...
hola, tengo un plan familiar envío la invitación a mis familiares que reciden en la misma dirección y aparece un problema para que puedan suscribirse al plan familiar, hemos intentado todo, cambiar e...
449 Views
0 replies
5 likes
i've got a premium spotify account and i wanted to log in on mij laptop but forgot my password so i reseted it and now i still can't log in on my laptop and i can;t log in on m phone
i've got a premium spotify account and i wanted to log in on mij laptop but forgot my password so i reseted it and now i still can't log in on my laptop and i can;t log in on m phone
192 Views
0 replies
0 likes
Hi, So I just made a family account for me and my boyfriend. I already had premium, so I followed the steps to make it into a family account. I was worried I now had to pay twice, but yeah. I had to fill in some details (name, adress, etc) but I thou...
Hi, So I just made a family account for me and my boyfriend. I already had premium, so I followed the steps to make it into a family account. I was worried I now had to pay twice, but yeah....
305 Views
0 replies
0 likes
I have Spotify Family. Mu husband, me and the kids have our own logins. Now my account has suddenly disappeared and I comes to my husbands playlists whan I log in as me. I have tried to start a new account for me, but I just get in to his. Can someon...
I have Spotify Family. Mu husband, me and the kids have our own logins. Now my account has suddenly disappeared and I comes to my husbands playlists whan I log in as me. I have tried to start a new a...
266 Views
0 replies
0 likes
Hi everybody, I'm trying to join a family plan. I reveice the invitation, I write the information, I press "confirm" and the following message appears: "Oops, something went wrong. Please try again." What can I do?
Hi everybody, I'm trying to join a family plan. I reveice the invitation, I write the information, I press "confirm" and the following message appears: "Oops, something went wrong....
Not applicable
1148 Views
7 replies
0 likes
Mi familia tiene un Plan Familiar, me enviaron invitación y estoy poniendo los datos correctamente y siempre me dice que hay un problema y que lo intente de nuevo. De verdad que lo he intentado demasiadas veces y ya no se que hacer:(
Mi familia tiene un Plan Familiar, me enviaron invitación y estoy poniendo los datos correctamente y siempre me dice que hay un problema y que lo intente de nuevo. De verdad que lo he intentado demas...
170 Views
0 replies
0 likes
I am having the same issue. Three of my family members have their own spotify accounts. We recently got the premium family subscription. I am logged in properly, but my playlists are gone now, replaced with what my son listens to. I tried playing mus...
I am having the same issue. Three of my family members have their own spotify accounts. We recently got the premium family subscription. I am logged in properly, but my playlists are gone now, r...
Casual Listener
306 Views
1 replies
0 likes
I am the primary account holder. When I send an invite to add my family members they are directed to a screen to put our address in but yet they are not allowed to redeem. As every time they enter the information it doesnt recognize it and declines t...
I am the primary account holder. When I send an invite to add my family members they are directed to a screen to put our address in but yet they are not allowed to redeem. As every time they enter t...
Roadie
289 Views
1 replies
0 likes
My girlfriend didn't provide the adress info in time and now she's removed from my family subscription. We can't seem to find a way to update the adress info now and i can't add her to my family again. Is there a way to fix this?
My girlfriend didn't provide the adress info in time and now she's removed from my family subscription. We can't seem to find a way to update the adress info now and i can't add her to my family a...
Roadie
313 Views
1 replies
0 likes
