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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I upgraded to spotify premium.My daughter is too old for spotify kids (songs are vey limited) but has no own email adress yet to register for a family member account. its impossible to open an account for her. can someone help me?t
My Question or IssueI have a family plan and am trying to add my family members. My sister already has a premium account and wants to join the family plan but doesnt want to lose her current settings and playlists. Can she join the family plan withou...
I used to live in FR but moved away. I am now in Germany, my payment method is German and my Adress in my profile is German. However I can't change the country in my profile and hence cannot create a family account with my brother. I upgraded to the ...
Hi everyone! Is there any plan to make Spotify Kids available in Chile? I’ve being waiting the app for 3 years with no luck… Music here in Latin America (mainly regueton) is not good for kids and an open library is not helping. Also music here is par...
I'm the family plan manager. My family plan member got a notice from Spotify of a data leak and to change her password. On her account page there is no password reset option. On my Manager page I can click on her account but there is no password rese...
I bought premium using a VPN when connected to a UK server.Spotify is now declining my sisters from joining the family package because the country is not the same. I want to change the country to the correct one but I am not able to change it. Assist...
J'ai souscrit un abonnement premium mais un des mes fils, qui habite pourtant à la même adresse, ne peut y accéder malgré l'invitation. au moment d'entrer l'adresse le logiciel indique que l'adresse n'est pas reconnu ou trop vaste ou qu'il essaie de ...
Hi! I want to join a family plan, and after following the invitation link and entering the address, I get this message:The address is 100% correct and the same as that of the subscription manager. Is it possible to solve this issue? PlanPremium Famil...
PlanPremiumCountryIndonesia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter I input the address and try to go to the 3rd step to Invite family member. The webs...
For personal reasons, my brother couldn't be in charge of the Premium for Family Plan so we decided to change the account holder but we had a warning that we couldn't join a new Family Plan for at least 12 months. Is there something we can do to chan...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wind...
Have been sent the link multiple times and we have confirmed the address is correct. why can i not be added to his duo plan? do i need to cancel mine first?
When I remove a member, they reappear without getting removed PLANPremiumCountryIndiaDeviceallOperating SystemN/A My Question or IssueAs stated above
Plan: Premium FamilyOS: Android Our Premium Family plan increased in price last week, but that increase showed up as a disruption in service, so my kids lost their accounts and playlists. Is that typical? Is there any way to recover their accounts? I...
I have gotten back with my ex and now want to join our family account again. Where can I see when my 12 months wait is done?
i have already been a familiar plan member, we left the plan and now we are trying to join again in another plan, but the app doesnt let us
PlanFamilyCountryAustraliaDeviceMacbook ProOperating SystemVentura My Question or IssueWhen I try to add my family members to the family account, the "we're all mixed up" screen appears. I have deleted cache and restarted, didn't help. I pay for fami...
A family memeber in the household can't get into my premium family plan. The system asked to verify the address and it's not working. Anyone can provide a workaround to this/solution? Much appreciated!
PlanPremium family CountryFinland My Question or IssueIs Spotify Kids not available in Finland? It's part of the reason I upgraded to Family premium. How can I get an account for a child without email address?
We have started a family account with my wife and kids, we all live under the same roof but we use French and Dutch mobile phones. For some reasons, Spotify does not allow us to join the family group and thinks we live in different countries. Is ther...