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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

Casual Listener

JillianWilkie

Regular

179471 Views

32 replies

9 likes

  • 179471 Views
  • 32 replies
  • 9 likes

Move playlist in family premium

??Copy playlist from main account into new family members accounts ??We all created playlists in premium. Now we have FAMILY premium how can we distribute our different playlists into our new sub accounts.

Visitor

??Copy playlist from main account into new family members accounts ?? We all created playlists in premium. Now we have FAMILY premium how can we distribute our different playlists into our new s...

ribezaz

Spotify Star

90 Views

1 replies

1 likes

  • 90 Views
  • 1 replies
  • 1 likes

Solved!! Plan address not found

The home address I used to set up the family plan is now not recognised when the family member I invited inputs it in the home address link......we are writing it exactly the same as it is written in my family plan home screen!

Visitor

The home address I used to set up the family plan is now not recognised when the family member I invited inputs it in the home address link......we are writing it exactly the same as it is written i...

Rogue_Shadow_

Regular

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to move my familiy spotify accounts to another country

I am moving with my family to another country (UK to Austria). Spotify tells me to change country I have to change payment. Then when changing payment it tells me that I cant choose a family subscription ("not available")?So how does it work? We have...

Newbie

I am moving with my family to another country (UK to Austria). Spotify tells me to change country I have to change payment. Then when changing payment it tells me that I cant choose a family s...

Eni

Moderator

181 Views

1 replies

0 likes

Premium for Family
  • 181 Views
  • 1 replies
  • 0 likes

I can't join my father's family plan

Hello! I'm having a little problem, and I can't find the solution anywhere! My father bought the family plan a long time ago and i joined it, but he forgot to pay so he had to buy it again. It wouldn't be a problem, but when i try to join the plan, i...

Casual Listener

Hello! I'm having a little problem, and I can't find the solution anywhere!   My father bought the family plan a long time ago and i joined it, but he forgot to pay so he had to buy it again....

Maxim

Spotify Star

470 Views

5 replies

0 likes

Premium for Family
  • 470 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't join Family plan

Plan - Premium Family Country - India Device - mi12spro Operating System - android My Family Members can't join the my premium family anymore . It's showing " You can’t join this plan Please try again later. Or find another Premium plan that’s right ...

Regular

Plan - Premium Family    Country - India    Device - mi12spro   Operating System - android        My Family Members can't join t...

arthur12138

Casual Listener

1866 Views

15 replies

2 likes

Premium for Family
  • 1866 Views
  • 15 replies
  • 2 likes

Can’t confirm my address verification

PlanFamily planCountryPortugal My email address is very old so I can’t receive emails on that account. I already change my email address but I need to confirm my home address in order to continue on the Family plan. If I can’t receive the email confi...

Visitor

  Plan Family plan Country Portugal   My email address is very old so I can’t receive emails on that account. I already change my email address but I need to confirm my home address i...

Maxim

Spotify Star

290 Views

1 replies

0 likes

Premium for Family
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! Can't change to Family Sub

PlanPremiumCountryPoland My Question or IssueHello. My family and I wanted to use the Family option. Previously, I had the Duo option valid until August 15. I unsubscribed and wanted to join the link my sister sent. After entering the address, it sho...

Visitor

Plan Premium Country Poland   My Question or Issue Hello. My family and I wanted to use the Family option. Previously, I had the Duo option valid until August 15. I unsubscribed and w...

Maxim

Spotify Star

250 Views

1 replies

0 likes

Premium for Family
  • 250 Views
  • 1 replies
  • 0 likes

Family Plan - Multiple Kids Streaming

PlanFamily Premium My Question or IssueWe just signed up for Spotify Family Premium. I have 2 young kids that each have a Spotify Kids profile (not tied to an email like the adult ones). They don't have emails and separate "accounts" because I don't ...

Visitor

Plan Family Premium    My Question or Issue We just signed up for Spotify Family Premium. I have 2 young kids that each have a Spotify Kids profile (not tied to an email like the a...

Maxim

Spotify Star

193 Views

1 replies

0 likes

Premium for Family
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remove family member from Premium Family Plan

I cannot remove a member from our family plan. When I go to the "Manage your Family plan" page, I see a list of members and nothing else. No buttons and no ability to click anything on the list. I'm in the USA. I have tried Chrome and Edge.

Newbie

I cannot remove a member from our family plan. When I go to the "Manage your Family plan" page, I see a list of members and nothing else. No buttons and no ability to click anything on the list.&n...

Joan

Moderator

212 Views

1 replies

0 likes

Premium for Family
  • 212 Views
  • 1 replies
  • 0 likes

Spotify Family wrong Country

I moved to spain and me and my roommates want to share spotify family but even when we put the same address it doesn't allow them to join. Saying it's the wrong country. They have a spanish account and I have a german one.

Newbie

I moved to spain and me and my roommates want to share spotify family but even when we put the same address it doesn't allow them to join. Saying it's the wrong country. They have a spanish account a...

Maxim

Spotify Star

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

How do I add 4th family member to family subscription

PlanPremiumCountryIsraelDevicePixel 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a family premium subscription for already several years.Both my daughter and wife enjoy it with me as the manager.Today I tried to...

Visitor

  Plan Premium Country Israel Device Pixel 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have a family premium subscription for a...

Bittencourt

Spotify Star

188 Views

1 replies

0 likes

Premium for Family
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch from Duo to Family

I have a Duo subscription that I share with my son. Now, I would like to switch to Family Premium and include another child and my partner. My question is: will the playlists (both mine and the ones my son has on the current Duo account) be deleted? ...

Casual Listener

I have a Duo subscription that I share with my son. Now, I would like to switch to Family Premium and include another child and my partner. My question is: will the playlists (both mine and the o...

Lmeonnn

Visitor

7900 Views

4 replies

0 likes

Premium for Family
  • 7900 Views
  • 4 replies
  • 0 likes

Solved!! I have been kicked out of my wife's family plan

Hello, I received a notification that I no longer belong to the family plan, which indicates that I did not verify the address. I have not received anything to verify the address and I was also traveling. Now I cannot enter the family plan, I hope fo...

Casual Listener

Hello, I received a notification that I no longer belong to the family plan, which indicates that I did not verify the address. I have not received anything to verify the address and I was also t...

1Dan3

Casual Listener

233 Views

3 replies

0 likes

  • 233 Views
  • 3 replies
  • 0 likes

I can't find my exact address to confirm it on spotify family.

I tried everything, i cant even find my city. But i tried google codes, than i find my city, entered it, and than just my address didnt match. What should i do? today is the last day to confirm, but i just cant.

Casual Listener

I tried everything, i cant even find my city. But i tried google codes, than i find my city, entered it, and than just my address didnt match. What should i do? today is the last day to confirm, but ...

CunningCoyote

Visitor

1268 Views

8 replies

0 likes

  • 1268 Views
  • 8 replies
  • 0 likes

I cannot remove explicit content from my familys account

My mum is trying to enable explicit content on my account under the family plan the instructions say to click on my profile under her account settings but when she does that the only option is to remove my account there is no where to access settings...

Visitor

My mum is trying to enable explicit content on my account under the family plan the instructions say to click on my profile under her account settings but when she does that the only option is to r...

Maxim

Spotify Star

186 Views

1 replies

0 likes

Premium for Family
  • 186 Views
  • 1 replies
  • 0 likes

The manager of our shared Spotify Subscription lost their account login details

Hello,We've lost the login credentials for the account that manages a shared Spotify Family Subscription. Is there still a way to cancel the subscription or remove the forgotten manager account from the current subscription and make someone else the ...

Casual Listener

Hello, We've lost the login credentials for the account that manages a shared Spotify Family Subscription. Is there still a way to cancel the subscription or remove the forgotten manager account f...

Maxim

Spotify Star

245 Views

3 replies

1 likes

Premium for Family
  • 245 Views
  • 3 replies
  • 1 likes

I wanted to add my grandmother in my plan we cannot find the address I used

I’ve been using the family plan since 2020 or so and I never had once had difficulty in looking for my home address. Fast forward to now in 2024, I kicked someone out and wanted to add my grandmother. I inputed the same address and it can never be fo...

Casual Listener

I’ve been using the family plan since 2020 or so and I never had once had difficulty in looking for my home address. Fast forward to now in 2024, I kicked someone out and wanted to add my g...

chabeezy

Visitor

409 Views

5 replies

0 likes

  • 409 Views
  • 5 replies
  • 0 likes

Me cobraron 2 veces, en mi estado de cuenta

En el estado de mi cuenta sale que me cobraron dos veces, me salieron que me cobraron $ 398

Visitor

En el estado de mi cuenta sale que me cobraron dos veces, me salieron que me cobraron $ 398

osornios

Spotify Star

206 Views

1 replies

0 likes

  • 206 Views
  • 1 replies
  • 0 likes