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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 129139 Views
  • 32 replies
  • 8 likes
  • 129139 Views
  • 32 replies
  • 8 likes

Problemas con Plan Familiar Premium

Buenos dias¡ Tengo problemas con el administrados del plan familiar, ¿que puedo hacer?. La persona que me sale como administrador es uno de los miembros, no yo , que soy la persona titular del Plan Familiar. A esta persona le intento enviar la invita...

  • Newbie
  • Buenos dias¡   Tengo problemas con el administrados del plan familiar, ¿que puedo hacer?.  La persona que me sale como administrador es uno de los miembros, no yo , que soy la persona ti...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Displayed Name Premium For Family Issue

Hi,I just noticed that my name (the one on the top of the list) displayed on my list of premium for family is not correct. It was may nephew's name not mine. And there's is no way to change the name because it's uneditable. Can you help me on how to ...

  • Newbie
  • Hi, I just noticed that my name (the one on the top of the list) displayed on my list of premium for family is not correct. It was may nephew's name not mine. And there's is no way to change the n...
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Tengo una suscripcion familiar y nadie puede usarla

Tengo una suscripcion familiar y nadie puede usarla, trato de cancelarla y me parece error, me podrian devolver la plata si no podemos usar este servicio por favor.

  • Newbie
  • Tengo una suscripcion familiar y nadie puede usarla, trato de cancelarla y me parece error, me podrian devolver la plata si no podemos usar este servicio por favor.
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

My 2 family member kicked.

İ'm using spotify family about years.i have a premium family membership.but my brother and sister got message " you're free user now" and i can't invite them because "we couldnt your adress bla bla. ITS MY FAMILY. İf this not work as before. There is...

  • Newbie
  • İ'm using spotify family about years.i have a premium family membership.but my brother and sister got message " you're free user now" and i can't invite them because "we couldnt your adress bla bla....
  • Bittencourt
  • Spotify Star
  • 183 Views
  • 2 replies
  • 1 likes
  • 183 Views
  • 2 replies
  • 1 likes

Não consigo entrar em um plano familiar por causa do endereço.

Olá, Não estou conseguindo entrar na conta familiar do meu parente que mora no mesmo endereço que eu.Aparece a mensagem "Não foi possível verificar que o seu endereço é o mesmo que o do Administrador do Plano Familiar." Alguém pode me ajudar?Obrigada

  • Newbie
  • Olá,   Não estou conseguindo entrar na conta familiar do meu parente que mora no mesmo endereço que eu. Aparece a mensagem "Não foi possível verificar que o seu endereço é o mesmo que o do Ad...
  • Bittencourt
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Mi hermano no puede acceder a la cuenta familiar!

Hola, hace meses que me suscribi al plan familiar de spotify y hace unos días me mandaron un mail porque no pudieron confirmar la dirección de mi hermano. Entonces ahora su cuenta se regresó al Spotify gratis y estamos tratando de regresarlo a la cue...

  • Newbie
  • Hola, hace meses que me suscribi al plan familiar de spotify y hace unos días me mandaron un mail porque no pudieron confirmar la dirección de mi hermano. Entonces ahora su cuenta se regresó al Spoti...
  • cristianSuarez
  • Newbie
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

Missing playlist

This evening I added my mother to my premium account. However I then had to log into my own account which I never have to do and my recent play list has disappeared. Also the album I downloaded for my mother on her account is now downloaded onto my a...

  • Visitor
  • This evening I added my mother to my premium account. However I then had to log into my own account which I never have to do and my recent play list has disappeared. Also the album I downloaded for m...
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes

Family Member

Hey,my husband wanted to add me as a Family-Member but it did't work.It said, Spotify couldn't confirm, that we live at the same place.But we do, please help...:(

  • Newbie
  • Hey, my husband wanted to add me as a Family-Member but it did't work. It said, Spotify couldn't confirm, that we live at the same place. But we do, please help...:(
  • pabm122
  • Casual Listener
  • 219 Views
  • 3 replies
  • 1 likes
  • 219 Views
  • 3 replies
  • 1 likes

Change name in the Premium Family List

Hello, how can I change the name over 'You' when I click the Manage Accounts? Not sure how it happened but the displayed name is not mine.

  • Newbie
  • Hello, how can I change the name over 'You' when I click the Manage Accounts? Not sure how it happened but the displayed name is not mine.
  • 147 Views
  • 0 replies
  • 2 likes
  • 147 Views
  • 0 replies
  • 2 likes

Suppression de l'abonnement...

Bonjour, je suis dans le compte Spotify famille de ma soeur et de mon frère, un jour en me connectanr, j'ai vu que j'avais été remis au compte free.Je n'arrives plus retourner dans l'abonnement, ça m'indique qu'ils n'arrivent pas à prouver qu'on habi...

  • Newbie
  • Bonjour, je suis dans le compte Spotify famille de ma soeur et de mon frère, un jour en me connectanr, j'ai vu que j'avais été remis au compte free. Je n'arrives plus retourner dans l'abonnement, ça...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Problem bei Spotify Premium Family

Folgendes Problem: mein erster Account wurde in die hauseigene familiengruppe aufgenommen, jedoch unter veralteter email. Da nun die PLZ aktualisiert werden musste bräuchte ich also eine neue email Adresse, die ich so eben unter "Profil bearbeiten" a...

  • Newbie
  • ...un ? (Account hängt damit jetzt in Spotify Free fest) ... Muss ich die email nun als neuen Nutzer vom Family Leiter eintragen lassen? Ist ja eigentlich der selbe Account? Mfg TB 🙂
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

No puedo agregar a miembros de mi familia

la invitación se envía con éxito, al momento de aceptarla no se puede 

  • Newbie
  • la invitación se envía con éxito, al momento de aceptarla no se puede 
  • Jorsalgui
  • Newbie
  • 462 Views
  • 3 replies
  • 0 likes
  • 462 Views
  • 3 replies
  • 0 likes

Wieso kann ich meine Postleitzahl nicht ändern, ohne mein Konto zu löschen??

Ich habe zur Zeit kein Premium mehr und da mein Vater auch immer gerne mein Konto verwendet hat, wollen wir uns jetzt gerne bei Premium Family anmelden. Ich habe irgendwann mal die Postleitzahl eingetragen, die ich in Neuseeland oder den USA hatte, a...

  • Newbie
  • Ich habe zur Zeit kein Premium mehr und da mein Vater auch immer gerne mein Konto verwendet hat, wollen wir uns jetzt gerne bei Premium Family anmelden.   Ich habe irgendwann mal die P...
  • 788 Views
  • 0 replies
  • 1 likes
  • 788 Views
  • 0 replies
  • 1 likes

Different NAME on Family Premium

Hello! My cousins and I signed up for a family premium under MY name but when I sign in Spotify's website and go to the family premium section, the one that says YOU is not ME. MY account is connected to my FB account so on my Spotify it is my name b...

  • Visitor
  • Hello! My cousins and I signed up for a family premium under MY name but when I sign in Spotify's website and go to the family premium section, the one that says YOU is not ME. MY account is c...
  • 449 Views
  • 0 replies
  • 0 likes
  • 449 Views
  • 0 replies
  • 0 likes

Öğrenci indirimi ödeme direk alıyorlar

Öğrenci indirminden yararlanmak için ödemeyi yaptım fakat yalnızca üniversite öğrencileri için geçerli olduğunu bilmiyodum üniversite kaydımda daha yapılmadığı için yarım kaldı bende yarım bırakarak aile hesabı açtım ve onu kullanmaya başladım fakat ...

  • Casual Listener
  • Öğrenci indirminden yararlanmak için ödemeyi yaptım fakat yalnızca üniversite öğrencileri için geçerli olduğunu bilmiyodum üniversite kaydımda daha yapılmadığı için yarım kaldı bende yarım bırakarak ...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't log in

They say that I can't log in because you can only use Spotify abroad for 14 days but I'm staying for 3 months what am I going to do now ?

  • Newbie
  • They say that I can't log in because you can only use Spotify abroad for 14 days but I'm staying for 3 months what am I going to do now ?
  • JuanCamilo
  • Roadie
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Family account members in different countries

My family account has worked fine up till now but I recently moved to the USA and the rest f my family are back in Ireland. I didn't pay the bill on time and now all the members have reverted to the free version. When I went to update my payment deta...

  • Newbie
  • My family account has worked fine up till now but I recently moved to the USA and the rest f my family are back in Ireland. I didn't pay the bill on time and now all the members have reverted to t...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Play from multiple systems with family subscription

My husband and I have a premium family account. When we each try to play music at different locations at at the same time, Spotify says it can only play from one account at a time. Is there a way that we can each listen to our own music on different ...

  • Casual Listener
  • My husband and I have a premium family account. When we each try to play music at different locations at at the same time, Spotify says it can only play from one account at a time. Is there a way t...
  • shaf-4
  • Roadie
  • 215 Views
  • 3 replies
  • 0 likes
  • 215 Views
  • 3 replies
  • 0 likes

2 family members kicked out because wrong Postal Code and/or Country

Hi,2 of my family members have been kicked out form our familiy Premium account.We all share a house and they have given our correct postal code, however after looking at my settings in my account, I have noticed that my postal code from the previous...

  • Casual Listener
  • Hi, 2 of my family members have been kicked out form our familiy Premium account. We all share a house and they have given our correct postal code, however after looking at my settings in my a...
  • 1163025118
  • Casual Listener
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 262 Views
  • 1 replies
  • 0 likes

Family Account doesn't work anymore. Says wrong Address

I don't even see an option to add an Address to my account, so how will spotify compare it? There is only an input for the zip code. Paying through paypal. Worked like a charm for a year until now. How to fix this?

  • Casual Listener
  • I don't even see an option to add an Address to my account, so how will spotify compare it? There is only an input for the zip code. Paying through paypal. Worked like a charm for a year until now.&n...
  • mashumper
  • Casual Listener
  • 268 Views
  • 3 replies
  • 1 likes
  • 268 Views
  • 3 replies
  • 1 likes