Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Al intentar adquirir el paquete familiar manda el siguiente mensaje:"Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usado otro método de pago"Ya hablé al b...
I want to start a family premium account but in the summer we are all travelling abroad to different places for 2 months, does this affect the usage of the premium account, since it said we have to be at the same address, can we still use it abroad?
Possuo um Plano Familiar porém minha prima que mora comigo não consegue ingressar na minha conta mesmo colocando o endereço igual ao meu. Já tentamos com todos os endereços possíveis! Quando criei minha conta no Spotify o CEP da minha casa era um e h...
hace dos dias borro a toda mi familia y ya no puedo volver a añadirla, necesito una solucion rapido porfavor
Buenas tardes, Tenía agreado a varios familiares a mi cuenta de spotify, pero ahora ya no les es posible usarlo, revisando mi lista veo que no aparece ni uno, intento enviarles el código y nos arroja un error de que no es posible. Saludos, ya es la s...
Hello, I am the member of Preium for family. I subscribed and entered in the interface successfully about one month ago. And I can listen to the music by my cellphone whose system is Android. But today, I found that my interface shows that "Spotify F...
Boa noite, Gostaria de saber porquê "perdi" meu premium familiar, uma vez que os pagamentos estão em dia e os outros participantes continuam, ao entrar no link para concertar (resgatar minha conta), recebo a informação de que não é possível confirmar...
Coloquei o pagamento no meu cartao. A fatura só vira proxima do dia 05, mas ja estao me cobrando desde o dia 30 mais ou menos, dizendo que não foi pago. Óbvio que não foi, porque a fatura não virou ainda pra eu pagar. Fico sem o app enquanto isso?
Hi! I have a family premium account and when I use my main account (delikasp) it plays advertising - what doesn't help when I use sub accounts. Help anyone? Thanks!
I have bought Premium but we all still can't listen to our music separately - any ideas.
We have a family account but cannot find who the account owner is. We are trying to add one of our kids and both our accounts tell us someone else is the owner. How do we find out who that is???
I wanted buy Spotify Premium Family...I bought a 15 Euro paysafecard but then i saw that i cant pay with that...is there a way to buy the family premium without paypal etc ?
My Brother added me to his family account!When I log in on the Spotify Homepage, I can see that I am using premium, but when I open the App - there is still the "free" Abo Account!I already reinstalled the App, but there is still the free abo and no ...
Hello, I have recently start premium for family, but when i want to go to my account i cant how do i do that?Because im the owner and i invite my family and my family also couldnt get in because right now i want to listen on spotify but i cant becaus...
So a couple of days ago I asked when I'd be receiving my refund and the said that it should show up after a day or two. Well, I subscribed on April 26 and it is now May 2 and I still haven't received a refund. I thought that maybe because it was the ...
HiOut of the blue several of my family plan (husband and kids) where booted out the plan and we have tried many ways to get them back in (reinvite, resend the link, reassign, etc.) and nothing works. Ever since I got a message saying they were increa...
If I allow the purchase of a premium, then it will be necessary to buy it every month or it will forever be?
Tenho uma conta Premium Individual paga por boleto, onde restam ainda 4 meses válidos. Se eu fizer upgrade para um plano familiar, por esses 4 meses eu pagarei somente a diferença ou perderei tudo? Vi em algum lugar que uma conta paga no boleto que m...
Tried to invite my son to premium family, but accepting and using the code does not achieve registration. A notice says that Spotify has not been able to validate it as someone who is from my family and we put all the data equal to those of the main ...
I sent the link to my kids, but when they click to accept it says they are already on the account, but they dont show up in the account info. Why is this doing this?