Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13868 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146664 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34503 Views
19 replies
1 likes
My Question or Issue: I have the student plan with Spotify - I also have Hulu linked through spotify for the limited access. I would like to upgrade to the "No Commerical" Hulu but can not figure out how to remove hulu through Spotify to do so.
My Question or Issue: I have the student plan with Spotify - I also have Hulu linked through spotify for the limited access. I would like to upgrade to the "No Commerical" Hulu...
Spotify Star
33018 Views
1 replies
29 likes
Plan- studentPremiumCountry US Device Macbook Pro My spotify says start watching under hulu because i previously had an account but i can no longer get into it. I made a new accound but i dont know how to link it to my spotify.
Plan- student Premium Country US Device Macbook Pro My spotify says start watching under hulu because i previously had an account but i can no longer ...
Spotify Star
784 Views
1 replies
0 likes
I recently transferred schools, and was able to get student premium at my old school, but since i have changed my email to my new school address and tried to get student premium at the new school (which is listed as an option) it says that it can't v...
I recently transferred schools, and was able to get student premium at my old school, but since i have changed my email to my new school address and tried to get student premium at the new school (wh...
Spotify Star
2406 Views
3 replies
0 likes
Hi my account was charged twice then it said I'm not a student which I am at san jacinto community college my student is is g00999002 idk know why it isn't finding me. This is my ref:_00DD0pxIW._500571ZU10j:ref can someone help
Hi my account was charged twice then it said I'm not a student which I am at san jacinto community college my student is is g00999002 idk know why it isn't finding me. This is my ref:_00DD0pxIW....
Community Legend
556 Views
1 replies
0 likes
They verified my student ID and sent me a link and when I tried to open it, it was a 404 page...
They verified my student ID and sent me a link and when I tried to open it, it was a 404 page...
Community Legend
372 Views
1 replies
0 likes
The long story short is that I would like to be able to close my Spotify-linked Showtime account, but Showtime support sent me to Spotify, because apparently they're unable to delete an account that was created through Spotify. My question is, how ca...
The long story short is that I would like to be able to close my Spotify-linked Showtime account, but Showtime support sent me to Spotify, because apparently they're unable to delete an account ...
Spotify Star
3717 Views
1 replies
0 likes
I have already activated Hulu on my Spotify account, when I go to "Your Services" the Hulu section says "Start Watching." Clicking that takes me to Hulu, where I am already logged into my account (same email as Spotify), but it still wants me to pay ...
I have already activated Hulu on my Spotify account, when I go to "Your Services" the Hulu section says "Start Watching." Clicking that takes me to Hulu, where I am already logged into my account (sa...
Casual Listener
1790 Views
3 replies
0 likes
Hello,I have somewhat specific case, but maybe you can help me.I have myself a spotify premium and just upgraded to a family account for my two brothers. We are all from Czech republic, but my youngest brother lives in Germany and middle one in diffe...
Hello, I have somewhat specific case, but maybe you can help me. I have myself a spotify premium and just upgraded to a family account for my two brothers. We are all from Czech republic, b...
Spotify Legend
2389 Views
3 replies
0 likes
PlanStudent PremiumCountry UKDeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have a student premium account and have been invited to my family's new family plan. However when I add my address it c...
Plan Student Premium Country UK Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I currently have a student premium account an...
Spotify Star
504 Views
1 replies
0 likes
I've tried to sign up for the UK student plan but once I click the button, it goes to a 404 error page.----------------------------The solution below all failed---------------------------Try opening the link in a private/incognito tab. If that doesn'...
I've tried to sign up for the UK student plan but once I click the button, it goes to a 404 error page. ----------------------------The solution below all failed--------------------------- T...
Spotify Star
957 Views
1 replies
0 likes
i have had premium spotify connected to Hulu for awhile, but ever since i updated my payment plan to premium again, and tried to reconnect the two from spotify on the web (i’ve tried logging in and out, and different browsers), it hasn’t connected!! ...
i have had premium spotify connected to Hulu for awhile, but ever since i updated my payment plan to premium again, and tried to reconnect the two from spotify on the web (i’ve tried logging in and o...
Spotify Legend
702 Views
1 replies
1 likes
Ciao a tutti. Sono iscritta a Spotify premium for students e per Natale mi hanno regalato 6 mesi di Spotify premium. Se attivo il regalo cosa succede? Sono 6 mesi che si accumulano alla mia promozione o la students si disattiva? Oppure paghiamo entra...
Ciao a tutti. Sono iscritta a Spotify premium for students e per Natale mi hanno regalato 6 mesi di Spotify premium. Se attivo il regalo cosa succede? Sono 6 mesi che si accumulano alla mia p...
Spotify Legend
701 Views
1 replies
0 likes
I repurchased premium student plan, but in the confirmation mail It is written that I purchased only premium plan, not the student one. I can not find an email address or online support to help me. PremiumTurkey
I repurchased premium student plan, but in the confirmation mail It is written that I purchased only premium plan, not the student one. I can not find an email address or online support to help me. ...
Spotify Star
602 Views
3 replies
0 likes
Current PlanPremium (No student discount)Country Malaysia My Question or Issue I am considering to purchase the family plan for my family and I. However, due to my nature as a student, I will need to leave the city. I am not permanantly moving out, o...
Current Plan Premium (No student discount) Country Malaysia My Question or Issue I am considering to purchase the family plan for my family and I. However, du...
Spotify Star
506 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or Issue When I go to renew my Spotify Premium Student Discount I get the following message: "Your student credentials are already associated with another Spotify account." This does not make sense, since this accoun...
Plan Premium Country USA My Question or Issue When I go to renew my Spotify Premium Student Discount I get the following message: "Your student credentials are already associated w...
Spotify Legend
602 Views
3 replies
0 likes
PlanPremium My Question or Issue I authorized that I was a student with sheerid but had to cancel the payment procedure right after, when I went to obtain the discount again, it said i was already approved but wouldn't let me use the aproval on my ac...
Plan Premium My Question or Issue I authorized that I was a student with sheerid but had to cancel the payment procedure right after, when I went to obtain the discount again, it sai...
Spotify Legend
346 Views
1 replies
0 likes
PlanFree/PremiumCountry BrazilDevice My Question or Issue I've signed for Student's account (verified 2 months ago, i've sent the papers and all and they confirmed) But they're still charging me for regular premium account. I can't speak with anyone ...
Plan Free/Premium Country Brazil Device My Question or Issue I've signed for Student's account (verified 2 months ago, i've sent the papers and all and they confirmed) But t...
Spotify Star
362 Views
1 replies
0 likes
PlanPremium For StudentsCountry U.S.DeviceiPhone 7, ASUS LaptopOperating SystemiOS 12, Windows 10 My Question or Issue So I saw recently that some content is restricted to premium users only (specifically, Taylor Swift). I don't know if this is corre...
Plan Premium For Students Country U.S. Device iPhone 7, ASUS Laptop Operating System iOS 12, Windows 10 My Question or Issue So I saw recently that some content is r...
Spotify Star
483 Views
1 replies
0 likes
Hello community,about two moths ago I had to verfiy with my student mail adress again to keep on getting the student discount for spotify premium. Everything seemed to work, I got a confirmation mail from spotify and everything...however I just reali...
Hello community, about two moths ago I had to verfiy with my student mail adress again to keep on getting the student discount for spotify premium. Everything seemed to work, I got a confirmation ma...
Roadie
403 Views
1 replies
0 likes
PlanFree/PremiumCountry My Question or Issue When I am trying to redeem my google home mini, the discount is not applied at checkout. Can you please help me with this?
Plan Free/Premium Country My Question or Issue When I am trying to redeem my google home mini, the discount is not applied at checkout. Can you please help me with this?
Spotify Legend
775 Views
1 replies
0 likes
