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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13868 Views

11 replies

1 likes

Premium for Students
  • 13868 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146670 Views

106 replies

145 likes

Premium for Students
  • 146670 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34503 Views

19 replies

1 likes

Premium for Students
  • 34503 Views
  • 19 replies
  • 1 likes

Superuser Contribution Charged for Premium and Family Subscription

How do I get help with my account? I am currently being charged for family and premium. My Question or Issue

Newbie

  How do I get help with my account? I am currently being charged for family and premium.  My Question or Issue  

Katerina

Spotify Legend

507 Views

1 replies

0 likes

Family Plan
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution College isnt verifying

Hello, Last year i was able to secure Spotify premium for £4.99 a month by verifying my College located in Glasgow, Scotland. However, this year after trying to apply for it again my College isn't listed. I'm not sure if there's been a change in your...

Newbie

Hello,  Last year i was able to secure Spotify premium for £4.99 a month by verifying my College located in Glasgow, Scotland. However, this year after trying to apply for it again my College i...

Peter

Spotify Legend

688 Views

1 replies

0 likes

Student
  • 688 Views
  • 1 replies
  • 0 likes

Discounts for Students

I’m on the Premium plan. I have verified as a student until 22/11/2019. For the past two months I have been charged £9.99 instead of £4.99. I want to know why and a refund for the two overcharges.

Newbie

I’m on the Premium plan. I have verified as a student until 22/11/2019. For the past two months I have been charged £9.99 instead of £4.99. I want to know why and a refund for the two overcharge...

OneByBoo

Roadie

381 Views

1 replies

0 likes

Student
  • 381 Views
  • 1 replies
  • 0 likes

Student Discount is not applied to membership

Dear CommunityI have an existing premium membership on spotify. I have applied for the student discount and verification was succesful via SheerID.However, the system does not change the membership to a discounted model. When I try to change the memb...

Casual Listener

Dear Community I have an existing premium membership on spotify. I have applied for the student discount and verification was succesful via SheerID. However, the system does not change the membersh...

Mantisentil

Community Legend

499 Views

1 replies

0 likes

Student discount SheerID
  • 499 Views
  • 1 replies
  • 0 likes

Premium at a discounted rate

I received an offer in-app stating that I would get my first 3 months for $10. I was wondering if there was a similar but more discounted price for students?

Newbie

I received an offer in-app stating that I would get my first 3 months for $10. I was wondering if there was a similar but more discounted price for students?

irishkilo

Casual Listener

722 Views

4 replies

0 likes

Premium
Student
  • 722 Views
  • 4 replies
  • 0 likes

Can't access Hulu and Showtime with Student plan

Hi guys, I'm having an issue accessing Hulu and Spotify services when I log in. Both tell me to "join" acting as if I don't have a subscription, and yet Spotify student is active. Something also frustrating is that Spotify does not have phone/chat su...

Casual Listener

Hi guys,   I'm having an issue accessing Hulu and Spotify services when I log in. Both tell me to "join" acting as if I don't have a subscription, and yet Spotify student is active.  &nb...

Jᴀᴄᴋ

Roadie

689 Views

1 replies

0 likes

Student
  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Student

I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but when I enter my credit card info, it says ”you have a...

Newbie

I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but wh...

Guido

Spotify Legend

638 Views

1 replies

0 likes

iOS
Subscription
  • 638 Views
  • 1 replies
  • 0 likes

Student discount

My Question isI signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and I don't.So I just want to knlw what can I do to appl...

Newbie

My Question is I signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and...

Jᴀᴄᴋ

Roadie

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Alterei forma de pagamento e perdi o desconto universitário

Hoje tive que alterar a forma de pagamento da minha conta do spotify pois o cartão antigo foi cancelado. Após substituir o cartão antigo por um novo, foi realizada a debitação de um valor de R$ 16,90 no meu cartão de crédito, sendo que o valor pago p...

Newbie

Hoje tive que alterar a forma de pagamento da minha conta do spotify pois o cartão antigo foi cancelado. Após substituir o cartão antigo por um novo, foi realizada a debitação de um valor de R$ 16,90...

Bittencourt

Spotify Star

692 Views

1 replies

0 likes

Android
Other
  • 692 Views
  • 1 replies
  • 0 likes

Superuser Contribution University not showing for Spotify Student (UK)

My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had. Can anyone help? Thanks

Newbie

    My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had.    Can anyone help?   ...

Guido

Spotify Legend

1449 Views

1 replies

0 likes

Student
Subscription
  • 1449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

PlanPremiumCountry EnglandDeviceiPhone My Question or IssueHi, I have started to be charged the full amount for spotify without the discount applied, without notice!!! I have tried to renew it but my college doesn’t show up on the list, my friends wh...

Newbie

Plan Premium Country  England Device iPhone   My Question or Issue Hi, I have started to be charged the full amount for spotify without the discount applied, without notice!!! I...

Guido

Spotify Legend

405 Views

1 replies

0 likes

Student
  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for students charged me twice

My Question or IssueI got acepted in the students premium plan a month ago, and that day and today, I had received two message notifying two different charges for an amount of $49 MXN.In my Spotify account, it says that the monthly amount it's just $...

Newbie

My Question or Issue I got acepted in the students premium plan a month ago, and that day and today, I had received two message notifying two different charges for an amount of $49  MXN. In m...

Guido

Spotify Legend

371 Views

1 replies

0 likes

Student
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount Not Working

Few days ago I applied for the Student Discount to switch from free to premium account. I gave my credit card credentials and uploaded a document proving that I'm a college student (my school is on the list). I haven't recieved a confirmation from th...

Newbie

Few days ago I applied for the Student Discount to switch from free to premium account. I gave my credit card credentials and uploaded a document proving that I'm a college student (my school is on t...

Daisy

Spotify Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got money twice and I could not be preimium

hey i am a student. On 15.07.2017 I got money twice 6.99 turk liras. I could not be preimium. Please help me

Newbie

hey i am a student. On 15.07.2017   I got money twice 6.99 turk liras.   I could not be preimium. Please help me

Daisy

Spotify Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

Hi there I have paid 6,99 TRY and I send my transkript but My account has still free membership. When Premium membership has start? please solve my problem.

Newbie

Hi there I have paid 6,99 TRY and I send my transkript but My account has still free membership. When Premium membership has start? please solve my problem. 

Daisy

Spotify Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

I have just been charged £9.99 when it should be 4.99 as a student. How do I get refund and re-set to student account. Thanks. My parents pay so it will get cancelled if I cannot do this.

Newbie

I have just been charged £9.99 when it should be 4.99 as a student.  How do I get refund and re-set to student account.  Thanks. My parents pay so it will get cancelled if I cannot do this.

Daisy

Spotify Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

I bought the premium with student discount but you didn't give the premium account.I want my money back.

Newbie

I bought the premium with student discount but you didn't give the premium account.I want my money back.

Daisy

Spotify Legend

375 Views

1 replies

1 likes

Student
  • 375 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium!

I bought stuent account and get charged 2 times.Beyond that my bank has accept the payment.But ı didnt receive any premium account!

Casual Listener

I bought stuent account and get charged 2 times.Beyond that  my bank has accept the payment.But ı didnt receive any premium account!

Daisy

Spotify Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium doesn´t work. Payment and document sent

HelloI have a problem with my Premium subscrition.My credit card was imediatly debited, I sent the document proof of student in one of the identified schools, already tryed to Log off and Log on again but I´m still in the Free utilization.Some one kn...

Newbie

Hello I have a problem with my Premium subscrition. My credit card was imediatly debited, I sent the document proof of student in one of the identified schools, already tryed to Log off and Log on ...

Daisy

Spotify Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I was charged the normal amount $10.66 for my student discount. How do I get my rate back to student discount and be refunded the 5.33?

Newbie

I was charged the normal amount $10.66 for my student discount. How do I get my rate back to student discount and be refunded the 5.33?

Daisy

Spotify Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes