Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9928 Views

6 replies

1 likes

Premium for Students
  • 9928 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15760 Views

10 replies

2 likes

Premium for Students
  • 15760 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25205 Views

11 replies

1 likes

Premium for Students
  • 25205 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170491 Views

110 replies

148 likes

Premium for Students
  • 170491 Views
  • 110 replies
  • 148 likes

Changing from student to Family Premium

PlanStudent PremiumCountry UKDeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have a student premium account and have been invited to my family's new family plan. However when I add my address it c...

Newbie

Plan Student Premium Country  UK Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I currently have a student premium account an...

Maxim

Spotify Star

578 Views

1 replies

0 likes

Student
  • 578 Views
  • 1 replies
  • 0 likes

Student Discount error (404)

I've tried to sign up for the UK student plan but once I click the button, it goes to a 404 error page.----------------------------The solution below all failed---------------------------Try opening the link in a private/incognito tab. If that doesn'...

Newbie

I've tried to sign up for the UK student plan but once I click the button, it goes to a 404 error page. ----------------------------The solution below all failed--------------------------- T...

Maxim

Spotify Star

1045 Views

1 replies

0 likes

Student discount 404 error
  • 1045 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP! SPOTIFY PREMIUM WONT CONNECT ME TO HULU?

i have had premium spotify connected to Hulu for awhile, but ever since i updated my payment plan to premium again, and tried to reconnect the two from spotify on the web (i’ve tried logging in and out, and different browsers), it hasn’t connected!! ...

Newbie

i have had premium spotify connected to Hulu for awhile, but ever since i updated my payment plan to premium again, and tried to reconnect the two from spotify on the web (i’ve tried logging in and o...

Jemi

Spotify Legend

802 Views

1 replies

1 likes

Other
  • 802 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify for students + regalo Spotify premium

Ciao a tutti. Sono iscritta a Spotify premium for students e per Natale mi hanno regalato 6 mesi di Spotify premium. Se attivo il regalo cosa succede? Sono 6 mesi che si accumulano alla mia promozione o la students si disattiva? Oppure paghiamo entra...

Newbie

Ciao a tutti. Sono iscritta a Spotify premium for students e per Natale mi hanno regalato 6 mesi di Spotify premium. Se attivo il regalo cosa succede? Sono 6 mesi che si accumulano alla mia p...

Jemi

Spotify Legend

814 Views

1 replies

0 likes

gift
Other
Premium
Student
  • 814 Views
  • 1 replies
  • 0 likes

Wrong premium plan

I repurchased premium student plan, but in the confirmation mail It is written that I purchased only premium plan, not the student one. I can not find an email address or online support to help me. PremiumTurkey

Visitor

I repurchased premium student plan, but in the confirmation mail It is written that I purchased only premium plan, not the student one. I can not find an email address or online support to help me. ...

Bittencourt

Spotify Star

780 Views

3 replies

0 likes

Student
  • 780 Views
  • 3 replies
  • 0 likes

Family Plan for Students

Current PlanPremium (No student discount)Country Malaysia My Question or Issue I am considering to purchase the family plan for my family and I. However, due to my nature as a student, I will need to leave the city. I am not permanantly moving out, o...

Newbie

Current Plan Premium (No student discount) Country  Malaysia       My Question or Issue  I am considering to purchase the family plan for my family and I. However, du...

Bittencourt

Spotify Star

593 Views

1 replies

0 likes

Family Member
  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't renew Spotify Discount due to "use by other account" though no others exist

PlanPremiumCountryUSA My Question or Issue When I go to renew my Spotify Premium Student Discount I get the following message: "Your student credentials are already associated with another Spotify account." This does not make sense, since this accoun...

Casual Listener

Plan Premium Country USA   My Question or Issue  When I go to renew my Spotify Premium Student Discount I get the following message: "Your student credentials are already associated w...

Peter

Spotify Legend

744 Views

3 replies

0 likes

Student
  • 744 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student discount won't apply

PlanPremium My Question or Issue I authorized that I was a student with sheerid but had to cancel the payment procedure right after, when I went to obtain the discount again, it said i was already approved but wouldn't let me use the aproval on my ac...

Newbie

Plan Premium   My Question or Issue  I authorized that I was a student with sheerid but had to cancel the payment procedure right after, when I went to obtain the discount again, it sai...

Katerina

Spotify Legend

445 Views

1 replies

0 likes

Student
  • 445 Views
  • 1 replies
  • 0 likes

I signed for Student's account but paying regular premium

PlanFree/PremiumCountry BrazilDevice My Question or Issue I've signed for Student's account (verified 2 months ago, i've sent the papers and all and they confirmed) But they're still charging me for regular premium account. I can't speak with anyone ...

Newbie

Plan Free/Premium Country  Brazil Device   My Question or Issue  I've signed for Student's account (verified 2 months ago, i've sent the papers and all and they confirmed) But t...

Bittencourt

Spotify Star

443 Views

1 replies

0 likes

Student
  • 443 Views
  • 1 replies
  • 0 likes

Premium Content

PlanPremium For StudentsCountry U.S.DeviceiPhone 7, ASUS LaptopOperating SystemiOS 12, Windows 10 My Question or Issue So I saw recently that some content is restricted to premium users only (specifically, Taylor Swift). I don't know if this is corre...

Newbie

Plan Premium For Students Country  U.S. Device iPhone 7, ASUS Laptop Operating System iOS 12, Windows 10   My Question or Issue  So I saw recently that some content is r...

Billy-J

Spotify Star

578 Views

1 replies

0 likes

premium content
Premium for Students
  • 578 Views
  • 1 replies
  • 0 likes

Problem with extending student discount

Hello community,about two moths ago I had to verfiy with my student mail adress again to keep on getting the student discount for spotify premium. Everything seemed to work, I got a confirmation mail from spotify and everything...however I just reali...

Newbie

Hello community, about two moths ago I had to verfiy with my student mail adress again to keep on getting the student discount for spotify premium. Everything seemed to work, I got a confirmation ma...

OneByBoo

Roadie

496 Views

1 replies

0 likes

Student
  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discount is not applied at checkout when I redeem for google home mini

PlanFree/PremiumCountry My Question or Issue When I am trying to redeem my google home mini, the discount is not applied at checkout. Can you please help me with this?

Newbie

Plan Free/Premium Country    My Question or Issue  When I am trying to redeem my google home mini, the discount is not applied at checkout. Can you please help me with this?

Katerina

Spotify Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for Premium and Family Subscription

How do I get help with my account? I am currently being charged for family and premium. My Question or Issue

Newbie

  How do I get help with my account? I am currently being charged for family and premium.  My Question or Issue  

Katerina

Spotify Legend

601 Views

1 replies

0 likes

Family Plan
  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution College isnt verifying

Hello, Last year i was able to secure Spotify premium for £4.99 a month by verifying my College located in Glasgow, Scotland. However, this year after trying to apply for it again my College isn't listed. I'm not sure if there's been a change in your...

Newbie

Hello,  Last year i was able to secure Spotify premium for £4.99 a month by verifying my College located in Glasgow, Scotland. However, this year after trying to apply for it again my College i...

Peter

Spotify Legend

781 Views

1 replies

0 likes

Student
  • 781 Views
  • 1 replies
  • 0 likes

Discounts for Students

I’m on the Premium plan. I have verified as a student until 22/11/2019. For the past two months I have been charged £9.99 instead of £4.99. I want to know why and a refund for the two overcharges.

Newbie

I’m on the Premium plan. I have verified as a student until 22/11/2019. For the past two months I have been charged £9.99 instead of £4.99. I want to know why and a refund for the two overcharge...

OneByBoo

Roadie

456 Views

1 replies

0 likes

Student
  • 456 Views
  • 1 replies
  • 0 likes

Student Discount is not applied to membership

Dear CommunityI have an existing premium membership on spotify. I have applied for the student discount and verification was succesful via SheerID.However, the system does not change the membership to a discounted model. When I try to change the memb...

Casual Listener

Dear Community I have an existing premium membership on spotify. I have applied for the student discount and verification was succesful via SheerID. However, the system does not change the membersh...

Mantisentil

Community Legend

595 Views

1 replies

0 likes

Student discount SheerID
  • 595 Views
  • 1 replies
  • 0 likes

Premium at a discounted rate

I received an offer in-app stating that I would get my first 3 months for $10. I was wondering if there was a similar but more discounted price for students?

Newbie

I received an offer in-app stating that I would get my first 3 months for $10. I was wondering if there was a similar but more discounted price for students?

irishkilo

Casual Listener

869 Views

4 replies

0 likes

Premium
Student
  • 869 Views
  • 4 replies
  • 0 likes

Can't access Hulu and Showtime with Student plan

Hi guys, I'm having an issue accessing Hulu and Spotify services when I log in. Both tell me to "join" acting as if I don't have a subscription, and yet Spotify student is active. Something also frustrating is that Spotify does not have phone/chat su...

Casual Listener

Hi guys,   I'm having an issue accessing Hulu and Spotify services when I log in. Both tell me to "join" acting as if I don't have a subscription, and yet Spotify student is active.  &nb...

Jᴀᴄᴋ

Roadie

764 Views

1 replies

0 likes

Student
  • 764 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Student

I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but when I enter my credit card info, it says ”you have a...

Newbie

I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but wh...

Guido

Spotify Legend

730 Views

1 replies

0 likes

iOS
Subscription
  • 730 Views
  • 1 replies
  • 0 likes

Student discount

My Question isI signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and I don't.So I just want to knlw what can I do to appl...

Newbie

My Question is I signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and...

Jᴀᴄᴋ

Roadie

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes