Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
I’m on the Premium plan. I have verified as a student until 22/11/2019.
For the past two months I have been charged £9.99 instead of £4.99. I
want to know why and a refund for the two overcharges.
I’m on the Premium plan. I have verified as a student until 22/11/2019. For the past two months I have been charged £9.99 instead of £4.99. I want to know why and a refund for the two overcharge...
Dear CommunityI have an existing premium membership on spotify. I have
applied for the student discount and verification was succesful via
SheerID.However, the system does not change the membership to a
discounted model. When I try to change the memb...
Dear Community I have an existing premium membership on spotify. I have applied for the student discount and verification was succesful via SheerID. However, the system does not change the membersh...
I received an offer in-app stating that I would get my first 3 months
for $10. I was wondering if there was a similar but more discounted
price for students?
I received an offer in-app stating that I would get my first 3 months for $10. I was wondering if there was a similar but more discounted price for students?
Hi guys, I'm having an issue accessing Hulu and Spotify services when I
log in. Both tell me to "join" acting as if I don't have a subscription,
and yet Spotify student is active. Something also frustrating is that
Spotify does not have phone/chat su...
Hi guys, I'm having an issue accessing Hulu and Spotify services when I log in. Both tell me to "join" acting as if I don't have a subscription, and yet Spotify student is active. &nb...
I am having trouble paying for my premium student discount. I am a
college student in the U.S. and I have gone through the process of
confirming that I am a college student and it was accepted but when I
enter my credit card info, it says ”you have a...
I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but wh...
My Question isI signed up for the student discount a month ago, and I
received the confirmation message but the plan was never applied on my
account. I already verified if I had another account and I don't.So I
just want to knlw what can I do to appl...
My Question is I signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and...
Hoje tive que alterar a forma de pagamento da minha conta do spotify
pois o cartão antigo foi cancelado. Após substituir o cartão antigo por
um novo, foi realizada a debitação de um valor de R$ 16,90 no meu cartão
de crédito, sendo que o valor pago p...
Hoje tive que alterar a forma de pagamento da minha conta do spotify pois o cartão antigo foi cancelado. Após substituir o cartão antigo por um novo, foi realizada a debitação de um valor de R$ 16,90...
My University (Leeds College of Music) doesn't show on the list when
searching on Spotify Student so im unable to get the discount i once
had. Can anyone help? Thanks
My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had. Can anyone help? ...
PlanPremiumCountry EnglandDeviceiPhone My Question or IssueHi, I have
started to be charged the full amount for spotify without the discount
applied, without notice!!! I have tried to renew it but my college
doesn’t show up on the list, my friends wh...
Plan Premium Country England Device iPhone My Question or Issue Hi, I have started to be charged the full amount for spotify without the discount applied, without notice!!! I...
My Question or IssueI got acepted in the students premium plan a month
ago, and that day and today, I had received two message notifying two
different charges for an amount of $49 MXN.In my Spotify account, it
says that the monthly amount it's just $...
My Question or Issue I got acepted in the students premium plan a month ago, and that day and today, I had received two message notifying two different charges for an amount of $49 MXN. In m...
Few days ago I applied for the Student Discount to switch from free to
premium account. I gave my credit card credentials and uploaded a
document proving that I'm a college student (my school is on the list).
I haven't recieved a confirmation from th...
Few days ago I applied for the Student Discount to switch from free to premium account. I gave my credit card credentials and uploaded a document proving that I'm a college student (my school is on t...
Hi there I have paid 6,99 TRY and I send my transkript but My account
has still free membership. When Premium membership has start? please
solve my problem.
Hi there I have paid 6,99 TRY and I send my transkript but My account has still free membership. When Premium membership has start? please solve my problem.
I have just been charged £9.99 when it should be 4.99 as a student. How
do I get refund and re-set to student account. Thanks. My parents pay so
it will get cancelled if I cannot do this.
I have just been charged £9.99 when it should be 4.99 as a student. How do I get refund and re-set to student account. Thanks. My parents pay so it will get cancelled if I cannot do this.
HelloI have a problem with my Premium subscrition.My credit card was
imediatly debited, I sent the document proof of student in one of the
identified schools, already tryed to Log off and Log on again but I´m
still in the Free utilization.Some one kn...
Hello I have a problem with my Premium subscrition. My credit card was imediatly debited, I sent the document proof of student in one of the identified schools, already tryed to Log off and Log on ...
I was going to buy the Premium subscription but I gave up. But the
payment confirmed and still cashed the value of my credit card.I reached
the stage where would go on to fill out my college records, but I'm not
one student of University.
I was going to buy the Premium subscription but I gave up. But the payment confirmed and still cashed the value of my credit card. I reached the stage where would go on to fill out my college record...