Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
14098 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
147282 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34668 Views
19 replies
1 likes
So I tried to get premium twice & one payment is still on their from 4 days ago & another from just now & it's still not working. I can't seem to get the student discount but am a sophomore in college. Either way I'm frustrated & just wanna cancel it...
So I tried to get premium twice & one payment is still on their from 4 days ago & another from just now & it's still not working. I can't seem to get the student discount but am a sophomo...
Spotify Legend
270 Views
1 replies
0 likes
Hi!I was going to subscribe Student Premium 'cause I thought that high school students are included. Then I gave my credit card info and I was charged before I could give any other information. Then I was asked what university I'm in and of course I ...
Hi! I was going to subscribe Student Premium 'cause I thought that high school students are included. Then I gave my credit card info and I was charged before I could give any other information. T...
Spotify Legend
304 Views
1 replies
0 likes
I signed up for the Student Premium on March 2017. I followed the steps on verifying my school and the payment method. After a month, I noticed that I was still on the free subscription and it was still charging me $4.99 a month. Currently, I am stil...
I signed up for the Student Premium on March 2017. I followed the steps on verifying my school and the payment method. After a month, I noticed that I was still on the free subscription and it was st...
Spotify Legend
346 Views
1 replies
0 likes
I bought the studant discount and I paid it. But still my account is free! Give my money or activate my premium account!!!!!!
I bought the studant discount and I paid it. But still my account is free! Give my money or activate my premium account!!!!!!
Spotify Legend
283 Views
1 replies
1 likes
I have been a student and am working on college still. although i signed up for spotify student 4 years ago (as of today) i am no longer eligible for student premium even though i am a student?? I continously renew and verify my information and recen...
I have been a student and am working on college still. although i signed up for spotify student 4 years ago (as of today) i am no longer eligible for student premium even though i am ...
Spotify Star
7159 Views
1 replies
2 likes
Hi,I wanted to buy spotify with student discount and I accidentaly closed the tab before I completed the purchase. When I want to try again, the page tells me 'You have already redeemed this offer.' How do I proceed if I still want to subscribe to sp...
Hi, I wanted to buy spotify with student discount and I accidentaly closed the tab before I completed the purchase. When I want to try again, the page tells me 'You have already redeemed this offer....
Spotify Legend
12725 Views
1 replies
1 likes
PlanFree/PremiumCountryBelo horizonte DeviceLenovo Vibe K5 My Question or IssueGostaria de saber se ao fazer o plano de estudante terei acesso também à promocao de 3 meses por 1,99 de Premium.
Plan Free/Premium Country Belo horizonte Device Lenovo Vibe K5 My Question or Issue Gostaria de saber se ao fazer o plano de estudante terei acesso também à pro...
Spotify Star
896 Views
2 replies
0 likes
My Question or IssueIn May this year i requested to be changed to the student plan, i have been premium for 3 years now. I put in all the documents they asked and got accepted but as i am now looking at my bank account it has not been changed; they a...
My Question or Issue In May this year i requested to be changed to the student plan, i have been premium for 3 years now. I put in all the documents they asked and got accepted but a...
Gig Goer
730 Views
1 replies
0 likes
So I am already a Spotify Premium for Family subscriber, as well as Hulu with Showtime. I verified that I am a student, but how do I activate the plan? I've received no confirmation or "activation" emails from Spotify. I cancelled my Showtime billing...
So I am already a Spotify Premium for Family subscriber, as well as Hulu with Showtime. I verified that I am a student, but how do I activate the plan? I've received no confirmation or "acti...
Spotify Legend
909 Views
1 replies
0 likes
PlanPremiumCountry US My Question or Issue I received an email that it was time for me to renew my student account, and I just did so a few minutes ago. After renewing my account, I checked my card and noticed I was charged the full $9.99 rather than...
Plan Premium Country US My Question or Issue I received an email that it was time for me to renew my student account, and I just did so a few minutes ago. After renewing my a...
Spotify Legend
395 Views
1 replies
0 likes
PlanFree/PremiumDeviceI have a spotify premium subscription and i am a student. It was charging me 4.99 and i guess after a year i forgot to verify that i was a student and it started charging me 9.99 again. I would like to verify that i am a student...
Plan Free/Premium Device I have a spotify premium subscription and i am a student. It was charging me 4.99 and i guess after a year i forgot to verify that i was a student and it started charging ...
Spotify Legend
610 Views
2 replies
0 likes
Hace una semana que quise contratar el servicio premium de Spotify con descuento para estudiantes, introduje los numeros de mi tarjeta, mande mi comprobante de estudios y al poco tiempo me di cuenta que me faltaba dinero en mi cuenta bancaria, cuando...
Hace una semana que quise contratar el servicio premium de Spotify con descuento para estudiantes, introduje los numeros de mi tarjeta, mande mi comprobante de estudios y al poco tiempo me di cuenta ...
Spotify Legend
472 Views
1 replies
0 likes
I currently have a student account, and I was wondering if it is possible to pay for this with a Spotify gift card or can it only be a regular account?
I currently have a student account, and I was wondering if it is possible to pay for this with a Spotify gift card or can it only be a regular account?
Spotify Legend
473 Views
1 replies
0 likes
Salve, ho fatto l’abbonamento premium per studenti, mi ha scalato i soldi ma non mi ha dato l’opzione di scegliere la scuola perche’ si e’ tolta la schermata. Dove posso sceglierla senza effettuare di nuovo il pagamento? Perche’ adesso io ho pagato, ...
Salve, ho fatto l’abbonamento premium per studenti, mi ha scalato i soldi ma non mi ha dato l’opzione di scegliere la scuola perche’ si e’ tolta la schermata. Dove posso sceglierla senza effettuare d...
Spotify Legend
596 Views
1 replies
0 likes
I am writing this because over a month ago I paid for the Student package, I sent in SAIT college ID card, i filled out all the information and my bank account WAS DEBITED / CHARGED. YET I STILL DO NOT HAVE SERVICE THAT I PAID FOR. Spotify immediatel...
I am writing this because over a month ago I paid for the Student package, I sent in SAIT college ID card, i filled out all the information and my bank account WAS DEBITED / CHARGED. YET I STILL DO N...
Spotify Legend
436 Views
1 replies
0 likes
Few weeks ago I had hired the student discount, for this I had already paid the $ 49 two times directly with spotify. But when I went into the account verification email from SheerId, they asked me to pay again because there had been an error with th...
Few weeks ago I had hired the student discount, for this I had already paid the $ 49 two times directly with spotify. But when I went into the account verification email from SheerId, they asked me t...
Spotify Legend
425 Views
1 replies
0 likes
I did 3 doses for the student premium package but i steel see free packageI want the payment cancellation
I did 3 doses for the student premium package but i steel see free package I want the payment cancellation
Spotify Legend
353 Views
1 replies
0 likes
good day!Yesterday I wanted to order a premium subscription for students for 9.99 zl, but showed a mistake and threw off the money for 9.99 zl, and the subscription remained the usual "Spotify FREE", how to return my money, which only took off ???
good day! Yesterday I wanted to order a premium subscription for students for 9.99 zl, but showed a mistake and threw off the money for 9.99 zl, and the subscription remained the usual "S...
Spotify Legend
307 Views
1 replies
0 likes
PlanFree/Premium/StudentCountryUSA DeviceSamsung Galaxy 9, Dell Inspiron 15 7000Operating SystemAndroid Oreo, Windows 10 My Question or Issue Hi, I recently registered for the student premium plan (on Nov. 19), and my payment information stopped work...
Plan Free/Premium/Student Country USA Device Samsung Galaxy 9, Dell Inspiron 15 7000 Operating System Android Oreo, Windows 10 My Question or Issue &n...
Spotify Star
572 Views
3 replies
0 likes
Hello everybody,I'm living together with my boyfriend and we'd like to use the Familyaccount. But as he is working as a soldier and living 5 days of the week at the military base, we don't know if the verification will work. Can anyone help us?We are...
Hello everybody, I'm living together with my boyfriend and we'd like to use the Familyaccount. But as he is working as a soldier and living 5 days of the week at the military base, we don't know if ...
Newbie
1039 Views
4 replies
0 likes
