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Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
9211 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
14275 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
23811 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
167960 Views
110 replies
148 likes
Current PlanPremium (No student discount)Country Malaysia My Question or Issue I am considering to purchase the family plan for my family and I. However, due to my nature as a student, I will need to leave the city. I am not permanantly moving out, o...
Current Plan Premium (No student discount) Country Malaysia My Question or Issue I am considering to purchase the family plan for my family and I. However, du...
Spotify Star
591 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or Issue When I go to renew my Spotify Premium Student Discount I get the following message: "Your student credentials are already associated with another Spotify account." This does not make sense, since this accoun...
Plan Premium Country USA My Question or Issue When I go to renew my Spotify Premium Student Discount I get the following message: "Your student credentials are already associated w...
Spotify Legend
741 Views
3 replies
0 likes
PlanPremium My Question or Issue I authorized that I was a student with sheerid but had to cancel the payment procedure right after, when I went to obtain the discount again, it said i was already approved but wouldn't let me use the aproval on my ac...
Plan Premium My Question or Issue I authorized that I was a student with sheerid but had to cancel the payment procedure right after, when I went to obtain the discount again, it sai...
Spotify Legend
444 Views
1 replies
0 likes
PlanFree/PremiumCountry BrazilDevice My Question or Issue I've signed for Student's account (verified 2 months ago, i've sent the papers and all and they confirmed) But they're still charging me for regular premium account. I can't speak with anyone ...
Plan Free/Premium Country Brazil Device My Question or Issue I've signed for Student's account (verified 2 months ago, i've sent the papers and all and they confirmed) But t...
Spotify Star
440 Views
1 replies
0 likes
PlanPremium For StudentsCountry U.S.DeviceiPhone 7, ASUS LaptopOperating SystemiOS 12, Windows 10 My Question or Issue So I saw recently that some content is restricted to premium users only (specifically, Taylor Swift). I don't know if this is corre...
Plan Premium For Students Country U.S. Device iPhone 7, ASUS Laptop Operating System iOS 12, Windows 10 My Question or Issue So I saw recently that some content is r...
Spotify Star
571 Views
1 replies
0 likes
Hello community,about two moths ago I had to verfiy with my student mail adress again to keep on getting the student discount for spotify premium. Everything seemed to work, I got a confirmation mail from spotify and everything...however I just reali...
Hello community, about two moths ago I had to verfiy with my student mail adress again to keep on getting the student discount for spotify premium. Everything seemed to work, I got a confirmation ma...
Roadie
484 Views
1 replies
0 likes
PlanFree/PremiumCountry My Question or Issue When I am trying to redeem my google home mini, the discount is not applied at checkout. Can you please help me with this?
Plan Free/Premium Country My Question or Issue When I am trying to redeem my google home mini, the discount is not applied at checkout. Can you please help me with this?
Spotify Legend
863 Views
1 replies
0 likes
How do I get help with my account? I am currently being charged for family and premium. My Question or Issue
How do I get help with my account? I am currently being charged for family and premium. My Question or Issue
Spotify Legend
595 Views
1 replies
0 likes
Hello, Last year i was able to secure Spotify premium for £4.99 a month by verifying my College located in Glasgow, Scotland. However, this year after trying to apply for it again my College isn't listed. I'm not sure if there's been a change in your...
Hello, Last year i was able to secure Spotify premium for £4.99 a month by verifying my College located in Glasgow, Scotland. However, this year after trying to apply for it again my College i...
Spotify Legend
768 Views
1 replies
0 likes
I’m on the Premium plan. I have verified as a student until 22/11/2019. For the past two months I have been charged £9.99 instead of £4.99. I want to know why and a refund for the two overcharges.
I’m on the Premium plan. I have verified as a student until 22/11/2019. For the past two months I have been charged £9.99 instead of £4.99. I want to know why and a refund for the two overcharge...
Roadie
450 Views
1 replies
0 likes
Dear CommunityI have an existing premium membership on spotify. I have applied for the student discount and verification was succesful via SheerID.However, the system does not change the membership to a discounted model. When I try to change the memb...
Dear Community I have an existing premium membership on spotify. I have applied for the student discount and verification was succesful via SheerID. However, the system does not change the membersh...
Community Legend
592 Views
1 replies
0 likes
I received an offer in-app stating that I would get my first 3 months for $10. I was wondering if there was a similar but more discounted price for students?
I received an offer in-app stating that I would get my first 3 months for $10. I was wondering if there was a similar but more discounted price for students?
Casual Listener
862 Views
4 replies
0 likes
Hi guys, I'm having an issue accessing Hulu and Spotify services when I log in. Both tell me to "join" acting as if I don't have a subscription, and yet Spotify student is active. Something also frustrating is that Spotify does not have phone/chat su...
Hi guys, I'm having an issue accessing Hulu and Spotify services when I log in. Both tell me to "join" acting as if I don't have a subscription, and yet Spotify student is active. &nb...
Roadie
756 Views
1 replies
0 likes
I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but when I enter my credit card info, it says ”you have a...
I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but wh...
Spotify Legend
721 Views
1 replies
0 likes
My Question isI signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and I don't.So I just want to knlw what can I do to appl...
My Question is I signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and...
Roadie
568 Views
1 replies
0 likes
Hoje tive que alterar a forma de pagamento da minha conta do spotify pois o cartão antigo foi cancelado. Após substituir o cartão antigo por um novo, foi realizada a debitação de um valor de R$ 16,90 no meu cartão de crédito, sendo que o valor pago p...
Hoje tive que alterar a forma de pagamento da minha conta do spotify pois o cartão antigo foi cancelado. Após substituir o cartão antigo por um novo, foi realizada a debitação de um valor de R$ 16,90...
Spotify Star
771 Views
1 replies
0 likes
My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had. Can anyone help? Thanks
My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had. Can anyone help? ...
Spotify Legend
1550 Views
1 replies
0 likes
PlanPremiumCountry EnglandDeviceiPhone My Question or IssueHi, I have started to be charged the full amount for spotify without the discount applied, without notice!!! I have tried to renew it but my college doesn’t show up on the list, my friends wh...
Plan Premium Country England Device iPhone My Question or Issue Hi, I have started to be charged the full amount for spotify without the discount applied, without notice!!! I...
Spotify Legend
480 Views
1 replies
0 likes
My Question or IssueI got acepted in the students premium plan a month ago, and that day and today, I had received two message notifying two different charges for an amount of $49 MXN.In my Spotify account, it says that the monthly amount it's just $...
My Question or Issue I got acepted in the students premium plan a month ago, and that day and today, I had received two message notifying two different charges for an amount of $49 MXN. In m...
Spotify Legend
434 Views
1 replies
0 likes
Few days ago I applied for the Student Discount to switch from free to premium account. I gave my credit card credentials and uploaded a document proving that I'm a college student (my school is on the list). I haven't recieved a confirmation from th...
Few days ago I applied for the Student Discount to switch from free to premium account. I gave my credit card credentials and uploaded a document proving that I'm a college student (my school is on t...
Spotify Legend
390 Views
1 replies
0 likes
