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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10714 Views

6 replies

1 likes

Premium for Students
  • 10714 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

17401 Views

10 replies

2 likes

Premium for Students
  • 17401 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

26433 Views

11 replies

1 likes

Premium for Students
  • 26433 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

172760 Views

110 replies

148 likes

Premium for Students
  • 172760 Views
  • 110 replies
  • 148 likes

Disconnect Showtime from Spotify

The long story short is that I would like to be able to close my Spotify-linked Showtime account, but Showtime support sent me to Spotify, because apparently they're unable to delete an account that was created through Spotify. My question is, how ca...

Newbie

The long story short is that I would like to be able to close my Spotify-linked Showtime account, but Showtime support sent me to Spotify, because apparently they're unable to delete an account ...

Maxim

Spotify Star

3856 Views

1 replies

0 likes

Showtime
Student
  • 3856 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for Students, Hulu won't work

I have already activated Hulu on my Spotify account, when I go to "Your Services" the Hulu section says "Start Watching." Clicking that takes me to Hulu, where I am already logged into my account (same email as Spotify), but it still wants me to pay ...

Regular

I have already activated Hulu on my Spotify account, when I go to "Your Services" the Hulu section says "Start Watching." Clicking that takes me to Hulu, where I am already logged into my account (sa...

mrknowitall95

Regular

1970 Views

3 replies

0 likes

Hulu
Student
  • 1970 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family account for siblings living in different countries

Hello,I have somewhat specific case, but maybe you can help me.I have myself a spotify premium and just upgraded to a family account for my two brothers. We are all from Czech republic, but my youngest brother lives in Germany and middle one in diffe...

Newbie

  Hello, I have somewhat specific case, but maybe you can help me. I have myself a spotify premium and just upgraded to a family account for my two brothers. We are all from Czech republic, b...

Peter

Spotify Legend

2660 Views

3 replies

0 likes

Other
  • 2660 Views
  • 3 replies
  • 0 likes

Changing from student to Family Premium

PlanStudent PremiumCountry UKDeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have a student premium account and have been invited to my family's new family plan. However when I add my address it c...

Newbie

Plan Student Premium Country  UK Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I currently have a student premium account an...

Maxim

Spotify Star

585 Views

1 replies

0 likes

Student
  • 585 Views
  • 1 replies
  • 0 likes

Student Discount error (404)

I've tried to sign up for the UK student plan but once I click the button, it goes to a 404 error page.----------------------------The solution below all failed---------------------------Try opening the link in a private/incognito tab. If that doesn'...

Newbie

I've tried to sign up for the UK student plan but once I click the button, it goes to a 404 error page. ----------------------------The solution below all failed--------------------------- T...

Maxim

Spotify Star

1061 Views

1 replies

0 likes

Student discount 404 error
  • 1061 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP! SPOTIFY PREMIUM WONT CONNECT ME TO HULU?

i have had premium spotify connected to Hulu for awhile, but ever since i updated my payment plan to premium again, and tried to reconnect the two from spotify on the web (i’ve tried logging in and out, and different browsers), it hasn’t connected!! ...

Newbie

i have had premium spotify connected to Hulu for awhile, but ever since i updated my payment plan to premium again, and tried to reconnect the two from spotify on the web (i’ve tried logging in and o...

Jemi

Spotify Legend

809 Views

1 replies

1 likes

Other
  • 809 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify for students + regalo Spotify premium

Ciao a tutti. Sono iscritta a Spotify premium for students e per Natale mi hanno regalato 6 mesi di Spotify premium. Se attivo il regalo cosa succede? Sono 6 mesi che si accumulano alla mia promozione o la students si disattiva? Oppure paghiamo entra...

Newbie

Ciao a tutti. Sono iscritta a Spotify premium for students e per Natale mi hanno regalato 6 mesi di Spotify premium. Se attivo il regalo cosa succede? Sono 6 mesi che si accumulano alla mia p...

Jemi

Spotify Legend

823 Views

1 replies

0 likes

gift
Other
Premium
Student
  • 823 Views
  • 1 replies
  • 0 likes

Wrong premium plan

I repurchased premium student plan, but in the confirmation mail It is written that I purchased only premium plan, not the student one. I can not find an email address or online support to help me. PremiumTurkey

Visitor

I repurchased premium student plan, but in the confirmation mail It is written that I purchased only premium plan, not the student one. I can not find an email address or online support to help me. ...

Bittencourt

Spotify Star

788 Views

3 replies

0 likes

Student
  • 788 Views
  • 3 replies
  • 0 likes

Family Plan for Students

Current PlanPremium (No student discount)Country Malaysia My Question or Issue I am considering to purchase the family plan for my family and I. However, due to my nature as a student, I will need to leave the city. I am not permanantly moving out, o...

Newbie

Current Plan Premium (No student discount) Country  Malaysia       My Question or Issue  I am considering to purchase the family plan for my family and I. However, du...

Bittencourt

Spotify Star

602 Views

1 replies

0 likes

Family Member
  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't renew Spotify Discount due to "use by other account" though no others exist

PlanPremiumCountryUSA My Question or Issue When I go to renew my Spotify Premium Student Discount I get the following message: "Your student credentials are already associated with another Spotify account." This does not make sense, since this accoun...

Casual Listener

Plan Premium Country USA   My Question or Issue  When I go to renew my Spotify Premium Student Discount I get the following message: "Your student credentials are already associated w...

Peter

Spotify Legend

754 Views

3 replies

0 likes

Student
  • 754 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student discount won't apply

PlanPremium My Question or Issue I authorized that I was a student with sheerid but had to cancel the payment procedure right after, when I went to obtain the discount again, it said i was already approved but wouldn't let me use the aproval on my ac...

Newbie

Plan Premium   My Question or Issue  I authorized that I was a student with sheerid but had to cancel the payment procedure right after, when I went to obtain the discount again, it sai...

Katerina

Spotify Legend

448 Views

1 replies

0 likes

Student
  • 448 Views
  • 1 replies
  • 0 likes

I signed for Student's account but paying regular premium

PlanFree/PremiumCountry BrazilDevice My Question or Issue I've signed for Student's account (verified 2 months ago, i've sent the papers and all and they confirmed) But they're still charging me for regular premium account. I can't speak with anyone ...

Newbie

Plan Free/Premium Country  Brazil Device   My Question or Issue  I've signed for Student's account (verified 2 months ago, i've sent the papers and all and they confirmed) But t...

Bittencourt

Spotify Star

448 Views

1 replies

0 likes

Student
  • 448 Views
  • 1 replies
  • 0 likes

Premium Content

PlanPremium For StudentsCountry U.S.DeviceiPhone 7, ASUS LaptopOperating SystemiOS 12, Windows 10 My Question or Issue So I saw recently that some content is restricted to premium users only (specifically, Taylor Swift). I don't know if this is corre...

Newbie

Plan Premium For Students Country  U.S. Device iPhone 7, ASUS Laptop Operating System iOS 12, Windows 10   My Question or Issue  So I saw recently that some content is r...

Billy-J

Spotify Star

589 Views

1 replies

0 likes

premium content
Premium for Students
  • 589 Views
  • 1 replies
  • 0 likes

Problem with extending student discount

Hello community,about two moths ago I had to verfiy with my student mail adress again to keep on getting the student discount for spotify premium. Everything seemed to work, I got a confirmation mail from spotify and everything...however I just reali...

Newbie

Hello community, about two moths ago I had to verfiy with my student mail adress again to keep on getting the student discount for spotify premium. Everything seemed to work, I got a confirmation ma...

OneByBoo

Roadie

505 Views

1 replies

0 likes

Student
  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discount is not applied at checkout when I redeem for google home mini

PlanFree/PremiumCountry My Question or Issue When I am trying to redeem my google home mini, the discount is not applied at checkout. Can you please help me with this?

Newbie

Plan Free/Premium Country    My Question or Issue  When I am trying to redeem my google home mini, the discount is not applied at checkout. Can you please help me with this?

Katerina

Spotify Legend

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for Premium and Family Subscription

How do I get help with my account? I am currently being charged for family and premium. My Question or Issue

Newbie

  How do I get help with my account? I am currently being charged for family and premium.  My Question or Issue  

Katerina

Spotify Legend

608 Views

1 replies

0 likes

Family Plan
  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution College isnt verifying

Hello, Last year i was able to secure Spotify premium for £4.99 a month by verifying my College located in Glasgow, Scotland. However, this year after trying to apply for it again my College isn't listed. I'm not sure if there's been a change in your...

Newbie

Hello,  Last year i was able to secure Spotify premium for £4.99 a month by verifying my College located in Glasgow, Scotland. However, this year after trying to apply for it again my College i...

Peter

Spotify Legend

787 Views

1 replies

0 likes

Student
  • 787 Views
  • 1 replies
  • 0 likes

Discounts for Students

I’m on the Premium plan. I have verified as a student until 22/11/2019. For the past two months I have been charged £9.99 instead of £4.99. I want to know why and a refund for the two overcharges.

Newbie

I’m on the Premium plan. I have verified as a student until 22/11/2019. For the past two months I have been charged £9.99 instead of £4.99. I want to know why and a refund for the two overcharge...

OneByBoo

Roadie

468 Views

1 replies

0 likes

Student
  • 468 Views
  • 1 replies
  • 0 likes

Student Discount is not applied to membership

Dear CommunityI have an existing premium membership on spotify. I have applied for the student discount and verification was succesful via SheerID.However, the system does not change the membership to a discounted model. When I try to change the memb...

Casual Listener

Dear Community I have an existing premium membership on spotify. I have applied for the student discount and verification was succesful via SheerID. However, the system does not change the membersh...

Mantisentil

Community Legend

605 Views

1 replies

0 likes

Student discount SheerID
  • 605 Views
  • 1 replies
  • 0 likes

Premium at a discounted rate

I received an offer in-app stating that I would get my first 3 months for $10. I was wondering if there was a similar but more discounted price for students?

Newbie

I received an offer in-app stating that I would get my first 3 months for $10. I was wondering if there was a similar but more discounted price for students?

irishkilo

Casual Listener

879 Views

4 replies

0 likes

Premium
Student
  • 879 Views
  • 4 replies
  • 0 likes