Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
10714 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
17406 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
26433 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
172763 Views
110 replies
148 likes
Hi guys, I'm having an issue accessing Hulu and Spotify services when I log in. Both tell me to "join" acting as if I don't have a subscription, and yet Spotify student is active. Something also frustrating is that Spotify does not have phone/chat su...
Hi guys, I'm having an issue accessing Hulu and Spotify services when I log in. Both tell me to "join" acting as if I don't have a subscription, and yet Spotify student is active. &nb...
Roadie
773 Views
1 replies
0 likes
I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but when I enter my credit card info, it says ”you have a...
I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but wh...
Spotify Legend
742 Views
1 replies
0 likes
My Question isI signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and I don't.So I just want to knlw what can I do to appl...
My Question is I signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and...
Roadie
591 Views
1 replies
0 likes
Hoje tive que alterar a forma de pagamento da minha conta do spotify pois o cartão antigo foi cancelado. Após substituir o cartão antigo por um novo, foi realizada a debitação de um valor de R$ 16,90 no meu cartão de crédito, sendo que o valor pago p...
Hoje tive que alterar a forma de pagamento da minha conta do spotify pois o cartão antigo foi cancelado. Após substituir o cartão antigo por um novo, foi realizada a debitação de um valor de R$ 16,90...
Spotify Star
779 Views
1 replies
0 likes
My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had. Can anyone help? Thanks
My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had. Can anyone help? ...
Spotify Legend
1575 Views
1 replies
0 likes
PlanPremiumCountry EnglandDeviceiPhone My Question or IssueHi, I have started to be charged the full amount for spotify without the discount applied, without notice!!! I have tried to renew it but my college doesn’t show up on the list, my friends wh...
Plan Premium Country England Device iPhone My Question or Issue Hi, I have started to be charged the full amount for spotify without the discount applied, without notice!!! I...
Spotify Legend
493 Views
1 replies
0 likes
My Question or IssueI got acepted in the students premium plan a month ago, and that day and today, I had received two message notifying two different charges for an amount of $49 MXN.In my Spotify account, it says that the monthly amount it's just $...
My Question or Issue I got acepted in the students premium plan a month ago, and that day and today, I had received two message notifying two different charges for an amount of $49 MXN. In m...
Spotify Legend
446 Views
1 replies
0 likes
Few days ago I applied for the Student Discount to switch from free to premium account. I gave my credit card credentials and uploaded a document proving that I'm a college student (my school is on the list). I haven't recieved a confirmation from th...
Few days ago I applied for the Student Discount to switch from free to premium account. I gave my credit card credentials and uploaded a document proving that I'm a college student (my school is on t...
Spotify Legend
408 Views
1 replies
0 likes
hey i am a student. On 15.07.2017 I got money twice 6.99 turk liras. I could not be preimium. Please help me
hey i am a student. On 15.07.2017 I got money twice 6.99 turk liras. I could not be preimium. Please help me
Spotify Legend
375 Views
1 replies
0 likes
Hi there I have paid 6,99 TRY and I send my transkript but My account has still free membership. When Premium membership has start? please solve my problem.
Hi there I have paid 6,99 TRY and I send my transkript but My account has still free membership. When Premium membership has start? please solve my problem.
Spotify Legend
393 Views
1 replies
0 likes
I have just been charged £9.99 when it should be 4.99 as a student. How do I get refund and re-set to student account. Thanks. My parents pay so it will get cancelled if I cannot do this.
I have just been charged £9.99 when it should be 4.99 as a student. How do I get refund and re-set to student account. Thanks. My parents pay so it will get cancelled if I cannot do this.
Spotify Legend
447 Views
1 replies
0 likes
I bought the premium with student discount but you didn't give the premium account.I want my money back.
I bought the premium with student discount but you didn't give the premium account.I want my money back.
Spotify Legend
551 Views
1 replies
1 likes
I bought stuent account and get charged 2 times.Beyond that my bank has accept the payment.But ı didnt receive any premium account!
I bought stuent account and get charged 2 times.Beyond that my bank has accept the payment.But ı didnt receive any premium account!
Spotify Legend
449 Views
1 replies
0 likes
HelloI have a problem with my Premium subscrition.My credit card was imediatly debited, I sent the document proof of student in one of the identified schools, already tryed to Log off and Log on again but I´m still in the Free utilization.Some one kn...
Hello I have a problem with my Premium subscrition. My credit card was imediatly debited, I sent the document proof of student in one of the identified schools, already tryed to Log off and Log on ...
Spotify Legend
396 Views
1 replies
0 likes
I was charged the normal amount $10.66 for my student discount. How do I get my rate back to student discount and be refunded the 5.33?
I was charged the normal amount $10.66 for my student discount. How do I get my rate back to student discount and be refunded the 5.33?
Spotify Legend
425 Views
1 replies
0 likes
I was going to buy the Premium subscription but I gave up. But the payment confirmed and still cashed the value of my credit card.I reached the stage where would go on to fill out my college records, but I'm not one student of University.
I was going to buy the Premium subscription but I gave up. But the payment confirmed and still cashed the value of my credit card. I reached the stage where would go on to fill out my college record...
Spotify Legend
350 Views
1 replies
0 likes
Me too it doesn't verify I am enrolled and won't let me upload documents
Me too it doesn't verify I am enrolled and won't let me upload documents
Spotify Legend
363 Views
1 replies
0 likes
So I tried to get premium twice & one payment is still on their from 4 days ago & another from just now & it's still not working. I can't seem to get the student discount but am a sophomore in college. Either way I'm frustrated & just wanna cancel it...
So I tried to get premium twice & one payment is still on their from 4 days ago & another from just now & it's still not working. I can't seem to get the student discount but am a sophomo...
Spotify Legend
370 Views
1 replies
0 likes
Hi!I was going to subscribe Student Premium 'cause I thought that high school students are included. Then I gave my credit card info and I was charged before I could give any other information. Then I was asked what university I'm in and of course I ...
Hi! I was going to subscribe Student Premium 'cause I thought that high school students are included. Then I gave my credit card info and I was charged before I could give any other information. T...
Spotify Legend
393 Views
1 replies
0 likes
I signed up for the Student Premium on March 2017. I followed the steps on verifying my school and the payment method. After a month, I noticed that I was still on the free subscription and it was still charging me $4.99 a month. Currently, I am stil...
I signed up for the Student Premium on March 2017. I followed the steps on verifying my school and the payment method. After a month, I noticed that I was still on the free subscription and it was st...
Spotify Legend
467 Views
1 replies
0 likes
