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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26752 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26752 Views
  • 20 replies
  • 0 likes

Superuser Contribution Premium para estudiantes. ¿Cobro demás o publicidad engañosa?

Hola! Pague premium para estudiantes porque la publicidad decia que cobrarian 900$ al mes en pesos colombianos, luego de lograr realizar el pago me cobraron 7.490??? Puede alguien por favor ayudarme ya que siento que he sido estafada con publicidad e...

  • Newbie
  •     Hola! Pague premium para estudiantes porque la publicidad decia que cobrarian 900$ al mes en pesos colombianos, luego de lograr realizar el pago me cobraron 7.490??? Puede alguien por...
  • Katerina
  • Spotify Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Error: you've cancelled your family plan membership

Hi,I already have Premium for Family and it is also visible in subscriptions. I also got an email saying 'Your Google Home Mini is now available'. But as soon as I click on the link, it gives message - 'We're sorry, but it seems you've cancelled your...

  • Newbie
  • Hi, I already have Premium for Family and it is also visible in subscriptions. I also got an email saying 'Your Google Home Mini is now available'. But as soon as I click on the link, it gives messa...
  • Noah
  • Spotify Star
  • 701 Views
  • 3 replies
  • 1 likes
  • Family Plan
    Google Mini
  • 701 Views
  • 3 replies
  • 1 likes

Superuser Contribution Requesting my college gets added to SheerID

Hello when requesting that SheerID adds my college to their list to get my student discount, it tells me that my colleges url is invalid?I can only assume it's because the url ends in .ac.uk, like a lot of college websites do in Britain.Is there anyw...

  • Newbie
  • Hello  when requesting that SheerID adds my college to their list to get my student discount, it tells me that my colleges url is invalid? I can only assume it's because the url ends in .ac.uk,...
  • Guido
  • Spotify Legend
  • 573 Views
  • 1 replies
  • 0 likes
  • Student
  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hesabından iki kere para çekildi

1 kişilik öğrenci premium hesabımdan 2 kere para çekildi. 1 hafta geçmesine rağmen para iadesi yapılmadı. *mod edit* removed screenshot

  • Newbie
  • 1 kişilik öğrenci premium hesabımdan 2 kere para çekildi. 1 hafta geçmesine rağmen para iadesi yapılmadı.   *mod edit* removed screenshot
  • Guido
  • Spotify Legend
  • 1351 Views
  • 1 replies
  • 0 likes
  • Student
  • 1351 Views
  • 1 replies
  • 0 likes

New Student

My Question or Issue I signed up for Spotify when I was not a student. I am now currently enrolled in college. How can I change my regular Premium account to a Student account without having to cancel and make a new profile? I want to keep my music a...

  • Newbie
  •       My Question or Issue  I signed up for Spotify when I was not a student. I am now currently enrolled in college. How can I change my regular Premium account to a Student ...
  • Billy-J
  • Spotify Star
  • 379 Views
  • 2 replies
  • 0 likes
  • Student
  • 379 Views
  • 2 replies
  • 0 likes

Premium for Students. I can't figure out how to add Showtime to my Hulu account, is it possible?

PlanPremium For StudentsCountry USADeviceiPhone 8S, PS3 Streaming AppOperating SystemiOS 12.1 My Question or Issue I have Spotify Premium for Students (and loving it), however I am not able to sync my Hulu account and SHOWTIME account together. Is it...

  • Newbie
  •   Plan Premium For Students Country  USA Device iPhone 8S, PS3 Streaming App Operating System iOS 12.1   My Question or Issue   I have Spotify Premium for Students (a...
  • Billy-J
  • Spotify Star
  • 667 Views
  • 1 replies
  • 0 likes
  • Student
  • 667 Views
  • 1 replies
  • 0 likes

student premium subscriptions and premium payment questions.

PlanPremiumCountry USADevice(iPhone 8/PC)Operating System(iOS 12, Windows 10) My Question or Issue I have student premium and I was charged full price for the most recent payment. Is there a way to change the payment to the student premium price, ins...

  • Newbie
  • Plan Premium Country  USA Device (iPhone 8/PC) Operating System (iOS 12, Windows 10)   My Question or Issue  I have student premium and I was charged full price for the most ...
  • OneByBoo
  • Roadie
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount No Longer Verified

PlanPremium-StudentCountry United States My Question or Issue I have had the student discount for a year and it has reverted back to the normal price. When I try to re-verify, it says my school is not eligible even though I have not changed universit...

  • Casual Listener
  •   Plan Premium-Student Country  United States     My Question or Issue   I have had the student discount for a year and it has reverted back to the normal price.&nbs...
  • Peter
  • Spotify Legend
  • 1198 Views
  • 7 replies
  • 0 likes
  • Student
  • 1198 Views
  • 7 replies
  • 0 likes

Students discount

Is there is anyway to have the discount in countries like mine for instance? Country Egypt

  • Casual Listener
  • Is there is anyway to have the discount in countries like mine for instance?   Country  Egypt     
  • Maxim
  • Spotify Star
  • 579 Views
  • 3 replies
  • 0 likes
  • Student
  • 579 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium for Students changed to Family Premium without consent or warning

Hello everyone! I have been using Spotify Premium for Students since Jan 2018. A while back, I received an email called "Welcome to Family Premium" (or similar, it was in Hungarian, "Üdvözlünk a Családi Premium csomagban"). I disregarded it as a mist...

  • Newbie
  •   Hello everyone!   I have been using Spotify Premium for Students since Jan 2018. A while back, I received an email called "Welcome to Family Premium" (or similar, it was in H...
  • Peter
  • Spotify Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • Student
  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium for student saying 9.99??

So I activated my student discount and after that I purchased premium but it keeps saying I will be charged £9.99 Why is not saying £4.99? Everytime I click on Get discount I just get sent to this page which doesn't give me an option to activate:Help...

  • Casual Listener
  • So I activated my student discount and after that I purchased premium but it keeps saying I will be charged £9.99    Why is not saying £4.99? Everytime I click on Get discount I just ge...
  • Peter
  • Spotify Legend
  • 648 Views
  • 2 replies
  • 0 likes
  • s
    Student
  • 648 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ogrenci premium sorunu

ogrenci hesabi almaya calistim ancak liseli ogrenci icin degilmis parayi nasil geri alirim

  • Casual Listener
  • ogrenci hesabi almaya calistim ancak liseli ogrenci icin degilmis parayi nasil geri alirim
  • Peter
  • Spotify Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I'm trying to get student discount for spotify premium however when i used the link(https://support.spotify.com/us/account_payment_help/premium_for_students/student-discount/) for help on my uni/college isnt listed it took me to a similar link (https...

  • Visitor
  • I'm trying to get student discount for spotify premium however when i used the link (https://support.spotify.com/us/account_payment_help/premium_for_students/student-discount/) for help on my uni/co...
  • Peter
  • Spotify Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student Discount

PlanPremiumCountry PortugalDeviceXiaomi MI6Operating SystemAndroid Oreo My Question or IssueHiI recently applied for student discount and it was aprovedwhen i try to use the link they sent me it doesn't workand i m still paying the normal price for s...

  • Newbie
  • Plan Premium Country  Portugal Device Xiaomi MI6 Operating System Android Oreo   My Question or Issue Hi I recently applied for student discount and it was aproved when i try to...
  • Peter
  • Spotify Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Student
  • 338 Views
  • 1 replies
  • 0 likes

Solved!! I started studying in a foreign country but my Spotify account was made in my home country

If I were to get the student discount, would I start paying in the currency of the country I am studying or would there be a discount in my home country's currency?

  • Newbie
  • If I were to get the student discount, would I start paying in the currency of the country I am studying or would there be a discount in my home country's currency?    
  • Maxim
  • Spotify Star
  • 553 Views
  • 1 replies
  • 1 likes
  • Student
  • 553 Views
  • 1 replies
  • 1 likes

Student Discount Disappeared

PlanPremiumCountry United StatesDeviceiPhone X, MacBook Pro My Question or IssueI had Spotify Premium for over a year, but my discount disappeared one day and I am realizing I have been charged full price ($9.99+tax) for the past three months for thi...

  • Newbie
  • Plan Premium Country  United States Device iPhone X, MacBook Pro   My Question or Issue I had Spotify Premium for over a year, but my discount disappeared one day and I am real...
  • Noah
  • Spotify Star
  • 1227 Views
  • 1 replies
  • 0 likes
  • Student
  • 1227 Views
  • 1 replies
  • 0 likes

Superuser Contribution My college is not recognised

I am trying to renew my Spotify student membership but when I go to type in my college it does not appear (United Kingdom). I signed up for the student membership using my college email the first time and did not have any problem choosing my college ...

  • Newbie
  • I am trying to renew my Spotify student membership but when I go to type in my college it does not appear (United Kingdom). I signed up for the student membership using my college email the first tim...
  • Katerina
  • Spotify Legend
  • 652 Views
  • 1 replies
  • 0 likes
  • Student
  • 652 Views
  • 1 replies
  • 0 likes

Hulu subscription cancelled???

My Question or Issue So I'm doing the Spotify Premium/Hulu bundle for college students and a while ago my Hulu stopped working. I just got off the phone with Hulu support and they said that Spotift actually cancelled my Hulu subscription. How do I fi...

  • Newbie
  • My Question or Issue   So I'm doing the Spotify Premium/Hulu bundle for college students and a while ago my Hulu stopped working. I just got off the phone with Hulu support and they said t...
  • Noah
  • Spotify Star
  • 2783 Views
  • 1 replies
  • 1 likes
  • Student
  • 2783 Views
  • 1 replies
  • 1 likes

Wrong account

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issue I veriefied my student discount but missclicked and chose wrong acount for that discount. Is it possible to cancel it on that account and pass it to the right one?

  • Casual Listener
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue   I veriefied my student discount but missclicked and chose wrong acount for that discoun...
  • Jose_M
  • Spotify Star
  • 482 Views
  • 3 replies
  • 1 likes
  • Student
  • 482 Views
  • 3 replies
  • 1 likes

Family Plan Questions

PlanPremium - Family PlanCountry CanadaDeviceSamsung Galaxy S7 Active/WindowsOperating SystemAndroidMy Question or Issue Can I have multiple accounts for myself under a family plan using the same email address? I would like to have an account for use...

  • Casual Listener
  • Plan Premium - Family Plan Country  Canada Device Samsung Galaxy S7 Active/Windows Operating System Android My Question or Issue  Can I have multiple accounts for myself under a f...
  • Billy-J
  • Spotify Star
  • 628 Views
  • 1 replies
  • 1 likes
  • familyplan
  • 628 Views
  • 1 replies
  • 1 likes