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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9842 Views

6 replies

1 likes

Premium for Students
  • 9842 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15590 Views

10 replies

2 likes

Premium for Students
  • 15590 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25036 Views

11 replies

1 likes

Premium for Students
  • 25036 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170255 Views

110 replies

148 likes

Premium for Students
  • 170255 Views
  • 110 replies
  • 148 likes

Superuser Contribution Desconto estudante

PlanFree/PremiumCountryBelo horizonte DeviceLenovo Vibe K5 My Question or IssueGostaria de saber se ao fazer o plano de estudante terei acesso também à promocao de 3 meses por 1,99 de Premium.

Newbie

  Plan Free/Premium Country Belo horizonte   Device Lenovo Vibe K5     My Question or Issue Gostaria de saber se ao fazer o plano de estudante terei acesso também à pro...

Bittencourt

Spotify Star

1014 Views

2 replies

0 likes

estudante
Student
  • 1014 Views
  • 2 replies
  • 0 likes

Discounts for Students

My Question or IssueIn May this year i requested to be changed to the student plan, i have been premium for 3 years now. I put in all the documents they asked and got accepted but as i am now looking at my bank account it has not been changed; they a...

Casual Listener

    My Question or Issue In May this year i requested to be changed to the student plan, i have been premium for 3 years now. I put in all the documents they asked and got accepted but a...

cuepoints

Gig Goer

820 Views

1 replies

0 likes

Other
Payment Problems
  • 820 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Want Student discount.. already have Premium Family + Hulu/Showtime

So I am already a Spotify Premium for Family subscriber, as well as Hulu with Showtime. I verified that I am a student, but how do I activate the plan? I've received no confirmation or "activation" emails from Spotify. I cancelled my Showtime billing...

Newbie

So I am already a Spotify Premium for Family subscriber, as well as Hulu with Showtime.   I verified that I am a student, but how do I activate the plan? I've received no confirmation or "acti...

Guido

Spotify Legend

1014 Views

1 replies

0 likes

Hulu
Student
  • 1014 Views
  • 1 replies
  • 0 likes

Superuser Contribution I just renewed my student discount but was charged the full $9.99

PlanPremiumCountry US My Question or Issue I received an email that it was time for me to renew my student account, and I just did so a few minutes ago. After renewing my account, I checked my card and noticed I was charged the full $9.99 rather than...

Newbie

Plan Premium Country  US   My Question or Issue  I received an email that it was time for me to renew my student account, and I just did so a few minutes ago. After renewing my a...

Guido

Spotify Legend

466 Views

1 replies

0 likes

Student
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution student premium

PlanFree/PremiumDeviceI have a spotify premium subscription and i am a student. It was charging me 4.99 and i guess after a year i forgot to verify that i was a student and it started charging me 9.99 again. I would like to verify that i am a student...

Newbie

Plan Free/Premium Device I have a spotify premium subscription and i am a student. It was charging me 4.99 and i guess after a year i forgot to verify that i was a student and it started charging ...

Guido

Spotify Legend

746 Views

2 replies

0 likes

plan
  • 746 Views
  • 2 replies
  • 0 likes

Superuser Contribution Descuento para estudiante y multiples cobros

Hace una semana que quise contratar el servicio premium de Spotify con descuento para estudiantes, introduje los numeros de mi tarjeta, mande mi comprobante de estudios y al poco tiempo me di cuenta que me faltaba dinero en mi cuenta bancaria, cuando...

Newbie

Hace una semana que quise contratar el servicio premium de Spotify con descuento para estudiantes, introduje los numeros de mi tarjeta, mande mi comprobante de estudios y al poco tiempo me di cuenta ...

Daisy

Spotify Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paying for student account with a gift card

I currently have a student account, and I was wondering if it is possible to pay for this with a Spotify gift card or can it only be a regular account?

Newbie

I currently have a student account, and I was wondering if it is possible to pay for this with a Spotify gift card or can it only be a regular account? 

Daisy

Spotify Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abbonamento spotify per studenti

Salve, ho fatto l’abbonamento premium per studenti, mi ha scalato i soldi ma non mi ha dato l’opzione di scegliere la scuola perche’ si e’ tolta la schermata. Dove posso sceglierla senza effettuare di nuovo il pagamento? Perche’ adesso io ho pagato, ...

Newbie

Salve, ho fatto l’abbonamento premium per studenti, mi ha scalato i soldi ma non mi ha dato l’opzione di scegliere la scuola perche’ si e’ tolta la schermata. Dove posso sceglierla senza effettuare d...

Daisy

Spotify Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution I paid for service and was charged and not given service

I am writing this because over a month ago I paid for the Student package, I sent in SAIT college ID card, i filled out all the information and my bank account WAS DEBITED / CHARGED. YET I STILL DO NOT HAVE SERVICE THAT I PAID FOR. Spotify immediatel...

Casual Listener

I am writing this because over a month ago I paid for the Student package, I sent in SAIT college ID card, i filled out all the information and my bank account WAS DEBITED / CHARGED. YET I STILL DO N...

Daisy

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

Few weeks ago I had hired the student discount, for this I had already paid the $ 49 two times directly with spotify. But when I went into the account verification email from SheerId, they asked me to pay again because there had been an error with th...

Regular

Few weeks ago I had hired the student discount, for this I had already paid the $ 49 two times directly with spotify. But when I went into the account verification email from SheerId, they asked me t...

Daisy

Spotify Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for student

I did 3 doses for the student premium package but i steel see free packageI want the payment cancellation

Casual Listener

I did 3 doses for the student premium package but i steel see free package I want the payment cancellation

Daisy

Spotify Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution I was thrown at the money

good day!Yesterday I wanted to order a premium subscription for students for 9.99 zl, but showed a mistake and threw off the money for 9.99 zl, and the subscription remained the usual "Spotify FREE", how to return my money, which only took off ???

Casual Listener

 good day! Yesterday I wanted to order a premium subscription for students for 9.99 zl, but showed a mistake and threw off the money for 9.99 zl, and the subscription remained the usual "S...

Daisy

Spotify Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Solved!! Payment Not Working After Switching to Student

PlanFree/Premium/StudentCountryUSA DeviceSamsung Galaxy 9, Dell Inspiron 15 7000Operating SystemAndroid Oreo, Windows 10 My Question or Issue Hi, I recently registered for the student premium plan (on Nov. 19), and my payment information stopped work...

Casual Listener

  Plan Free/Premium/Student Country USA    Device Samsung Galaxy 9, Dell Inspiron 15 7000 Operating System Android Oreo, Windows 10   My Question or Issue &n...

Billy-J

Spotify Star

708 Views

3 replies

0 likes

  • 708 Views
  • 3 replies
  • 0 likes

Solved!! Family Premium

Hello everybody,I'm living together with my boyfriend and we'd like to use the Familyaccount. But as he is working as a soldier and living 5 days of the week at the military base, we don't know if the verification will work. Can anyone help us?We are...

Casual Listener

Hello everybody, I'm living together with my boyfriend and we'd like to use the Familyaccount. But as he is working as a soldier and living 5 days of the week at the military base, we don't know if ...

mariela06

Newbie

1173 Views

4 replies

0 likes

  • 1173 Views
  • 4 replies
  • 0 likes

Superuser Contribution College doesn’t appear in student discount selection

I attend Nelson and Colne College and I am unable to find or select this college in the options for student discount. Is there any way to fix this?

Newbie

I attend Nelson and Colne College and I am unable to find or select this college in the options for student discount. Is there any way to fix this? 

Katerina

Spotify Legend

776 Views

1 replies

0 likes

discount
Premium
Student
Subscription
uk
  • 776 Views
  • 1 replies
  • 0 likes

Superuser Contribution Had set up student discount yet got charged full price.

I just verified myself as being a student and it said the discount would be valid, I started a subscription and got charged the full 9.99 for it. Could it be possible for someone to change it to student and also refund me the difference? Cheers.PlanP...

Newbie

I just verified myself as being a student and it said the discount would be valid, I started a subscription and got charged the full 9.99 for it. Could it be possible for someone to change it to stud...

Katerina

Spotify Legend

729 Views

1 replies

0 likes

discount
faulty charge
Student
  • 729 Views
  • 1 replies
  • 0 likes

Superuser Contribution family member and student discount question

PlanFreeCountry USADeviceiPhone 8+Operating System Windows 10 My Question or Issue One of my family members signed up for the student discount in my name - how do I make sure that I alone will be able to get the student discount? When I go to set it ...

Casual Listener

  Plan Free Country  USA Device iPhone 8+ Operating System  Windows 10   My Question or Issue  One of my family members signed up for the student discount in my na...

Katerina

Spotify Legend

581 Views

1 replies

0 likes

Student
  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan de estudiante

Me cobraron tres veces el spotify y ni siquiera me lo volvieron premium. Quiero mi dinero de vuelta.

Newbie

Me cobraron tres veces el spotify y ni siquiera me lo volvieron premium. Quiero mi dinero de vuelta.

Daisy

Spotify Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify charging me twice for student premium on new account for no reason?

So i was just looking at the different premium options. i entered my card info, but was told i needed to verify my student ID, they also wrote 'dont worry, your card wont be charged'. Well, i wasn't able to verify my student ID so i closed the page, ...

Newbie

So i was just looking at the different premium options. i entered my card info, but was told i needed to verify my student ID, they also wrote 'dont worry, your card wont be charged'. Well, i wasn't ...

Daisy

Spotify Legend

449 Views

1 replies

1 likes

  • 449 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problem with my Student Account

I’ve applied for a Student Account and my identity has been successfully verified. My credit card has been charged twice the student discounted rate since 10 Sep. the problem is my account is still a Free one. How to solve this?

Newbie

I’ve applied for a Student Account and my identity has been successfully verified.   My credit card has been charged twice the student discounted rate since 10 Sep. the problem is my account...

Daisy

Spotify Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes