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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22457 Views

11 replies

1 likes

Premium for Students
  • 22457 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165397 Views

110 replies

148 likes

Premium for Students
  • 165397 Views
  • 110 replies
  • 148 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

37303 Views

19 replies

1 likes

Premium for Students
  • 37303 Views
  • 19 replies
  • 1 likes

Solved!! Payment Not Working After Switching to Student

PlanFree/Premium/StudentCountryUSA DeviceSamsung Galaxy 9, Dell Inspiron 15 7000Operating SystemAndroid Oreo, Windows 10 My Question or Issue Hi, I recently registered for the student premium plan (on Nov. 19), and my payment information stopped work...

Casual Listener

  Plan Free/Premium/Student Country USA    Device Samsung Galaxy 9, Dell Inspiron 15 7000 Operating System Android Oreo, Windows 10   My Question or Issue &n...

Billy-J

Spotify Star

695 Views

3 replies

0 likes

  • 695 Views
  • 3 replies
  • 0 likes

Solved!! Family Premium

Hello everybody,I'm living together with my boyfriend and we'd like to use the Familyaccount. But as he is working as a soldier and living 5 days of the week at the military base, we don't know if the verification will work. Can anyone help us?We are...

Casual Listener

Hello everybody, I'm living together with my boyfriend and we'd like to use the Familyaccount. But as he is working as a soldier and living 5 days of the week at the military base, we don't know if ...

mariela06

Newbie

1148 Views

4 replies

0 likes

  • 1148 Views
  • 4 replies
  • 0 likes

Superuser Contribution College doesn’t appear in student discount selection

I attend Nelson and Colne College and I am unable to find or select this college in the options for student discount. Is there any way to fix this?

Newbie

I attend Nelson and Colne College and I am unable to find or select this college in the options for student discount. Is there any way to fix this? 

Katerina

Spotify Legend

765 Views

1 replies

0 likes

discount
Premium
Student
Subscription
uk
  • 765 Views
  • 1 replies
  • 0 likes

Superuser Contribution Had set up student discount yet got charged full price.

I just verified myself as being a student and it said the discount would be valid, I started a subscription and got charged the full 9.99 for it. Could it be possible for someone to change it to student and also refund me the difference? Cheers.PlanP...

Newbie

I just verified myself as being a student and it said the discount would be valid, I started a subscription and got charged the full 9.99 for it. Could it be possible for someone to change it to stud...

Katerina

Spotify Legend

718 Views

1 replies

0 likes

discount
faulty charge
Student
  • 718 Views
  • 1 replies
  • 0 likes

Superuser Contribution family member and student discount question

PlanFreeCountry USADeviceiPhone 8+Operating System Windows 10 My Question or Issue One of my family members signed up for the student discount in my name - how do I make sure that I alone will be able to get the student discount? When I go to set it ...

Casual Listener

  Plan Free Country  USA Device iPhone 8+ Operating System  Windows 10   My Question or Issue  One of my family members signed up for the student discount in my na...

Katerina

Spotify Legend

569 Views

1 replies

0 likes

Student
  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan de estudiante

Me cobraron tres veces el spotify y ni siquiera me lo volvieron premium. Quiero mi dinero de vuelta.

Newbie

Me cobraron tres veces el spotify y ni siquiera me lo volvieron premium. Quiero mi dinero de vuelta.

Daisy

Spotify Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify charging me twice for student premium on new account for no reason?

So i was just looking at the different premium options. i entered my card info, but was told i needed to verify my student ID, they also wrote 'dont worry, your card wont be charged'. Well, i wasn't able to verify my student ID so i closed the page, ...

Newbie

So i was just looking at the different premium options. i entered my card info, but was told i needed to verify my student ID, they also wrote 'dont worry, your card wont be charged'. Well, i wasn't ...

Daisy

Spotify Legend

437 Views

1 replies

1 likes

  • 437 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problem with my Student Account

I’ve applied for a Student Account and my identity has been successfully verified. My credit card has been charged twice the student discounted rate since 10 Sep. the problem is my account is still a Free one. How to solve this?

Newbie

I’ve applied for a Student Account and my identity has been successfully verified.   My credit card has been charged twice the student discounted rate since 10 Sep. the problem is my account...

Daisy

Spotify Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double payment

Firstly I tried to buy premium for student on my phone, but I cannot load a photo, so I had to do it on my computer. It was first time I "made a payment". Next I done it second time and then I send photo with letter from my university.I checked my ba...

Newbie

Firstly I tried to buy premium for student on my phone, but I cannot load a photo, so I had to do it on my computer. It was first time I "made a payment".  Next I done it second time and then I...

Daisy

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount and Payment Problem

Hi,I purchased Spotify premium student package and I send student document. My study information confirmed and Spotify took the package price 6 times(it’s on pending in my bank account). When I try to use my premium account it says there isn’t any pa...

Casual Listener

Hi, I purchased Spotify premium student package and I send student document. My study information confirmed and Spotify took the package price 6 times(it’s on pending in my bank account). When I try...

Daisy

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment for no subscription

Hello.I am from denmark, and have tried 2 times to make a ''students premium'' account. i could not find my college/university on the list, but you have taken two months of payment of 49,99 kroner from my account, twice! im angry! i am paying for stu...

Newbie

Hello. I am from denmark, and have tried 2 times to make a ''students premium'' account. i could not find my college/university on the list, but you have taken two months of payment of 49,99 k...

Daisy

Spotify Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but no premium

Today I tried to have a premium account for students in Turkey. But i could not provide my student document at that time and closed the tab after i entered my credit card information. There is no change in my account status yet. Please make a refund ...

Newbie

Today I tried to have a premium account for students in Turkey. But i could not provide my student document at that time and closed the tab after i entered my credit card information. There is no c...

Daisy

Spotify Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution why was 2 payments taken out of my account?

hello. so I tried yesterday to do the student discount. I did it twice because I didn't know if it worked because it was telling me to try again in the college section. so now I have transactions in my account. I honestly don't want spotify. I also t...

Newbie

hello. so I tried yesterday to do the student discount. I did it twice because I didn't know if it worked because it was telling me to try again in the college section. so now I have transactions in ...

Daisy

Spotify Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

Hello I spotify paid membership fee as a student but I do not seem to have such a membership please help < removed image because of payment info / mod >

Newbie

Hello I spotify paid membership fee as a student but I do not seem to have such a membership please help   < removed image because of payment info / mod >

Daisy

Spotify Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution plan estudiante

he pagado dos veces el cargo de spotify estudiantes,y no consigo tener la cuenta en premium

Newbie

he pagado dos veces el cargo de spotify estudiantes,y no consigo tener la cuenta en premium

Daisy

Spotify Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got charged for student subscription that failed.

I was trying to purchase a spotify premium account by the student subscription but it failed to go through but i was still charged. And i even tried to see if maybe i had to cancel the premium membership but it just keeps saying im a free member. Im ...

Newbie

I was trying to purchase a spotify premium account by the student subscription but it failed to go through but i was still charged. And i even tried to see if maybe i had to cancel the premium member...

Daisy

Spotify Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium estudante

Estava fazendo o cadastro Premium, no momento de colocar o documento de estudante, ele nao me permitia, portanto tive que voltar ao inicio. A operadora debitou no meu cartao, porem estou sem Premium, e nao tem nenhuma opcao para ativar novamente

Newbie

Estava fazendo o cadastro Premium, no momento de colocar o documento de estudante, ele nao me permitia, portanto tive que voltar ao inicio. A operadora debitou no meu cartao, porem estou sem Pre...

Daisy

Spotify Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify student subscription

Hello,I paid for spotify premium for students.Money was subtracted from my bank card but I have not received the subsription.Can anyone help me?Thank you

Casual Listener

Hello, I paid for spotify premium for students. Money was subtracted from my bank card but I have not received the subsription. Can anyone help me? Thank you

Daisy

Spotify Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abonnement etudiant ne fonctionne pas

Hello I subscribed to a student subscription with spotify, after receiving the mail of sheerid confirmation of student status I reconnected on spotify but I am still in standart account and the link of SheerId no longer works

Casual Listener

Hello I subscribed to a student subscription with spotify, after receiving the mail of sheerid confirmation of student status I reconnected on spotify but I am still in standart account and the link ...

Katerina

Spotify Legend

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Superuser Contribution My student information is already being used

Plan: Premium for students Country: USA Device(iPhone 8+, IOS 12.1) My Question or IssueI lost access to my student premium account and I don't know why. I have tried all my email addresses and facebook to log in but none of them have premium access....

Newbie

  Plan: Premium for students   Country: USA   Device (iPhone 8+, IOS 12.1)   My Question or Issue I lost access to my student premium account and I don't know why. I...

Peter

Spotify Legend

873 Views

2 replies

0 likes

Student
  • 873 Views
  • 2 replies
  • 0 likes