Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
11825 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
141500 Views
102 replies
144 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
33071 Views
19 replies
1 likes
Hace 3 meses me inscribí a Spotify Premium con el descuento de 3 meses con mi tarjeta de crédito, lugo a los 2 meses supe del descuento para estudiantes, hice la verificación (lamentablemente desde otra cuienta) y me dieron el descuento del 50%, pero...
Hace 3 meses me inscribí a Spotify Premium con el descuento de 3 meses con mi tarjeta de crédito, lugo a los 2 meses supe del descuento para estudiantes, hice la verificación (lamentablemente...
Spotify Legend
3340 Views
7 replies
1 likes
Hello community, I'm trying to pay for the premium subscription discounted for students, but after I try to pay it tells me that I already tried a discounted version for premium once so I'm not eligible. I suppose it's for the first 3 months of subsc...
Hello community, I'm trying to pay for the premium subscription discounted for students, but after I try to pay it tells me that I already tried a discounted version for premium once so I'm not e...
Spotify Star
1876 Views
3 replies
1 likes
Tengo suscripcion premium estudiante pero tuve un csrgo duplicado este mes. Como pueden ayudsrme
Tengo suscripcion premium estudiante pero tuve un csrgo duplicado este mes. Como pueden ayudsrme
Spotify Legend
361 Views
1 replies
0 likes
I recently went back to graduate school and want to change my subscription. I unsubscribed from my premium subscription and let it finish but when signing up for student premium, was told the discount is no longer available. Can someone help please? ...
I recently went back to graduate school and want to change my subscription. I unsubscribed from my premium subscription and let it finish but when signing up for student premium, was told the...
Spotify Legend
591 Views
5 replies
0 likes
Plan Premium Country Chile Device Samsung Galaxy S8+ Operating System Android My Question or Issue Hola, soy de chile y para pagar spotify premium utilizo MACH, con esta tarjeta llevo pagando el primer mes con el descuento del estudiante, pero result...
Plan Premium Country Chile Device Samsung Galaxy S8+ Operating System Android My Question or Issue Hola, soy de chile y para pagar spotify premium utilizo MACH, ...
Spotify Legend
481 Views
3 replies
0 likes
So I made an account for my boyfriend and gave him a very embarrassing name without knowing I couldn't change his username.....So I was wondering if it's possible to delete his new account and create a new one with his same student discount or if I c...
So I made an account for my boyfriend and gave him a very embarrassing name without knowing I couldn't change his username.....So I was wondering if it's possible to delete his new account and create...
Spotify Star
998 Views
5 replies
0 likes
So I made an account for my boyfriend and I kinda **bleep** him over and gave him a very embarrassing name without knowing I couldn't change his username.....So I was wondering if it's possible to delete his new account and create a new one with his ...
So I made an account for my boyfriend and I kinda **bleep** him over and gave him a very embarrassing name without knowing I couldn't change his username.....So I was wondering if it's possib...
Spotify Star
1981 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceDoogee S60, ChromebookOperating SystemAndroid 7.0, Chrome OS My Question or Issue I am a student currently studying and I tried to log in to the Spotify premium store. There's a step where my they have to validate my...
Plan Premium Country Australia Device Doogee S60, Chromebook Operating System Android 7.0, Chrome OS My Question or Issue I am a student currently studying and I tried to...
Spotify Legend
2769 Views
1 replies
0 likes
PlanPremium StudentCountry Poland My Question or Issue Is there a possibility to refund difference between the standard premium and the student premium? I received e-mail with a reminder on 10 September. On 18 September a standard fee has been charge...
Plan Premium Student Country Poland My Question or Issue Is there a possibility to refund difference between the standard premium and the student premium? I received e-mail wit...
Spotify Legend
414 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: MacBook Air My Question or Issue: I was trying to change my account so that I can have the student discount. I just recently started classes at the University of Oregon, so maybe that's why the verification won't go t...
Plan: Premium Country: USA Device: MacBook Air My Question or Issue: I was trying to change my account so that I can have the student discount. I just recently ...
Spotify Legend
721 Views
1 replies
0 likes
I am a premium user and even tough i am approved as a student they still charge me 6,99..
I am a premium user and even tough i am approved as a student they still charge me 6,99..
Spotify Legend
471 Views
1 replies
0 likes
PlanPremiumCountry Germany DeviceiPhone XOperating SystemiOS 10 My Question or Issue I have verified my Status as a univeristy Student but when I try to buy the discount a massage pops up that says I could not recieve the product I wished. I have nev...
Plan Premium Country Germany Device iPhone X Operating System iOS 10 My Question or Issue I have verified my Status as a univeristy Student but when I try to buy th...
Spotify Legend
413 Views
1 replies
0 likes
Hi !I moved from Italy to Canada one month ago, and after having changed my Country in the profile setting successfully I wanted to subscribe for Spotify Premium for students. When it comes to the payment, I can't pay with the italian credit card bec...
Hi ! I moved from Italy to Canada one month ago, and after having changed my Country in the profile setting successfully I wanted to subscribe for Spotify Premium for students. When it comes to t...
Not applicable
273 Views
1 replies
0 likes
PlanStudent Premium CountryUSA My Question or IssueI recently signed up for a student discount for the $4.99 because I've used the $0.99 before but I tried to change my subscription on my account on my laptop because I wasn't able to do it on my phon...
Plan Student Premium Country USA My Question or Issue I recently signed up for a student discount for the $4.99 because I've used the $0.99 before but I tried to change my ...
Spotify Star
315 Views
1 replies
1 likes
Já realizei a reativação da minha assinatura no plano estudantil há aproximadamente 3 meses porém o desconto dos últimos dois meses foi no valor integral. Não há e-mail para poder contatar o spotify e isto dificulta a solução do problema. Aguardo con...
Já realizei a reativação da minha assinatura no plano estudantil há aproximadamente 3 meses porém o desconto dos últimos dois meses foi no valor integral. Não há e-mail para poder contatar o spotify ...
Spotify Star
268 Views
1 replies
0 likes
io sono un studente straniero isscrito a uno dei accademia di belle arti in italia ma non posso mettere questa università sul sito per ottenare spotify premium per i studenti. quando ho mandato un email spotify ha detto di chiedere qua oppure twitter...
io sono un studente straniero isscrito a uno dei accademia di belle arti in italia ma non posso mettere questa università sul sito per ottenare spotify premium per i studenti. quando ho mandato un em...
Spotify Legend
951 Views
1 replies
0 likes
My Question or IssueHello, how do I pay the student discount by mobile? Payment options are only through paypal and credit card. Hoping for your fast response. Thanks!
My Question or Issue Hello, how do I pay the student discount by mobile? Payment options are only through paypal and credit card. Hoping for your fast response. Thanks!
Composer
339 Views
1 replies
0 likes
PlanFreeCountry USADeviceMacbook Pro My Question or Issue I tried to register for a Student Spotify Premium account but I can't even get past the Verify process..I enter my name, my university (which shows up on the search list), and my birthdate but...
Plan Free Country USA Device Macbook Pro My Question or Issue I tried to register for a Student Spotify Premium account but I can't even get past the Verify process..I enter ...
Community Legend
530 Views
3 replies
0 likes
I signed up for spotify student for the past year and a half but recently, my account swaps out to spotify family without my knowledge. Is there a bug or is my account being hacked?
I signed up for spotify student for the past year and a half but recently, my account swaps out to spotify family without my knowledge. Is there a bug or is my account being hacked? &n...
Spotify Legend
389 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy J8Operating SystemAndroid 8.0 My Question or IssueI availed the student discount and it isn't working on my account. I logged in and out my account but the subscription isn't still working. Can someon...
Plan Premium Country Philippines Device Samsung Galaxy J8 Operating System Android 8.0 My Question or Issue I availed the student discount and it isn't working on my account. I logge...
Spotify Legend
393 Views
1 replies
0 likes
