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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
I just verified myself as being a student and it said the discount would
be valid, I started a subscription and got charged the full 9.99 for it.
Could it be possible for someone to change it to student and also refund
me the difference? Cheers.PlanP...
I just verified myself as being a student and it said the discount would be valid, I started a subscription and got charged the full 9.99 for it. Could it be possible for someone to change it to stud...
PlanFreeCountry USADeviceiPhone 8+Operating System Windows 10 My
Question or Issue One of my family members signed up for the student
discount in my name - how do I make sure that I alone will be able to
get the student discount? When I go to set it ...
Plan Free Country USA Device iPhone 8+ Operating System Windows 10 My Question or Issue One of my family members signed up for the student discount in my na...
So i was just looking at the different premium options. i entered my
card info, but was told i needed to verify my student ID, they also
wrote 'dont worry, your card wont be charged'. Well, i wasn't able to
verify my student ID so i closed the page, ...
So i was just looking at the different premium options. i entered my card info, but was told i needed to verify my student ID, they also wrote 'dont worry, your card wont be charged'. Well, i wasn't ...
I’ve applied for a Student Account and my identity has been successfully
verified. My credit card has been charged twice the student discounted
rate since 10 Sep. the problem is my account is still a Free one. How to
solve this?
I’ve applied for a Student Account and my identity has been successfully verified.
My credit card has been charged twice the student discounted rate since 10 Sep. the problem is my account...
Firstly I tried to buy premium for student on my phone, but I cannot
load a photo, so I had to do it on my computer. It was first time I
"made a payment". Next I done it second time and then I send photo with
letter from my university.I checked my ba...
Firstly I tried to buy premium for student on my phone, but I cannot load a photo, so I had to do it on my computer. It was first time I "made a payment". Next I done it second time and then I...
Hi,I purchased Spotify premium student package and I send student
document. My study information confirmed and Spotify took the package
price 6 times(it’s on pending in my bank account). When I try to use my
premium account it says there isn’t any pa...
Hi, I purchased Spotify premium student package and I send student document. My study information confirmed and Spotify took the package price 6 times(it’s on pending in my bank account). When I try...
Hello.I am from denmark, and have tried 2 times to make a ''students
premium'' account. i could not find my college/university on the list,
but you have taken two months of payment of 49,99 kroner from my
account, twice! im angry! i am paying for stu...
Hello. I am from denmark, and have tried 2 times to make a ''students premium'' account. i could not find my college/university on the list, but you have taken two months of payment of 49,99 k...
Today I tried to have a premium account for students in Turkey. But i
could not provide my student document at that time and closed the tab
after i entered my credit card information. There is no change in my
account status yet. Please make a refund ...
Today I tried to have a premium account for students in Turkey. But i could not provide my student document at that time and closed the tab after i entered my credit card information. There is no c...
hello. so I tried yesterday to do the student discount. I did it twice
because I didn't know if it worked because it was telling me to try
again in the college section. so now I have transactions in my account.
I honestly don't want spotify. I also t...
hello. so I tried yesterday to do the student discount. I did it twice because I didn't know if it worked because it was telling me to try again in the college section. so now I have transactions in ...
Hello I spotify paid membership fee as a student but I do not seem to
have such a membership please help < removed image because of payment
info / mod >
Hello I spotify paid membership fee as a student but I do not seem to have such a membership please help
< removed image because of payment info / mod >
I was trying to purchase a spotify premium account by the student
subscription but it failed to go through but i was still charged. And i
even tried to see if maybe i had to cancel the premium membership but it
just keeps saying im a free member. Im ...
I was trying to purchase a spotify premium account by the student subscription but it failed to go through but i was still charged. And i even tried to see if maybe i had to cancel the premium member...
Estava fazendo o cadastro Premium, no momento de colocar o documento de
estudante, ele nao me permitia, portanto tive que voltar ao inicio. A
operadora debitou no meu cartao, porem estou sem Premium, e nao tem
nenhuma opcao para ativar novamente
Estava fazendo o cadastro Premium, no momento de colocar o documento de estudante, ele nao me permitia, portanto tive que voltar ao inicio. A operadora debitou no meu cartao, porem estou sem Pre...
Hello,I paid for spotify premium for students.Money was subtracted from
my bank card but I have not received the subsription.Can anyone help
me?Thank you
Hello, I paid for spotify premium for students. Money was subtracted from my bank card but I have not received the subsription. Can anyone help me? Thank you
Hello I subscribed to a student subscription with spotify, after
receiving the mail of sheerid confirmation of student status I
reconnected on spotify but I am still in standart account and the link
of SheerId no longer works
Hello I subscribed to a student subscription with spotify, after receiving the mail of sheerid confirmation of student status I reconnected on spotify but I am still in standart account and the link ...
Plan: Premium for students Country: USA Device(iPhone 8+, IOS 12.1) My
Question or IssueI lost access to my student premium account and I don't
know why. I have tried all my email addresses and facebook to log in but
none of them have premium access....
Plan: Premium for students Country: USA Device (iPhone 8+, IOS 12.1) My Question or Issue I lost access to my student premium account and I don't know why. I...
good day!Yesterday I wanted to order a premium subscription for students
for 9.99 zl, but showed a mistake and threw off the money for 9.99 zl,
and the subscription remained the usual "Spotify FREE", how to return my
money, which only took off ???
good day! Yesterday I wanted to order a premium subscription for students for 9.99 zl, but showed a mistake and threw off the money for 9.99 zl, and the subscription remained the usual "S...
I started to apply for the student descount and I upload in the
documents and I got the verification mail, i got the charged in my card
but I am still on spotify free. what can I do? or how do i get my money
back or how do i get spotify premium witho...
I started to apply for the student descount and I upload in the documents and I got the verification mail, i got the charged in my card but I am still on spotify free. what ca...