Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
9838 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
15588 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
25030 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
170249 Views
110 replies
148 likes
Firstly I tried to buy premium for student on my phone, but I cannot load a photo, so I had to do it on my computer. It was first time I "made a payment". Next I done it second time and then I send photo with letter from my university.I checked my ba...
Firstly I tried to buy premium for student on my phone, but I cannot load a photo, so I had to do it on my computer. It was first time I "made a payment". Next I done it second time and then I...
Spotify Legend
525 Views
1 replies
0 likes
Hi,I purchased Spotify premium student package and I send student document. My study information confirmed and Spotify took the package price 6 times(it’s on pending in my bank account). When I try to use my premium account it says there isn’t any pa...
Hi, I purchased Spotify premium student package and I send student document. My study information confirmed and Spotify took the package price 6 times(it’s on pending in my bank account). When I try...
Spotify Legend
529 Views
1 replies
0 likes
Hello.I am from denmark, and have tried 2 times to make a ''students premium'' account. i could not find my college/university on the list, but you have taken two months of payment of 49,99 kroner from my account, twice! im angry! i am paying for stu...
Hello. I am from denmark, and have tried 2 times to make a ''students premium'' account. i could not find my college/university on the list, but you have taken two months of payment of 49,99 k...
Spotify Legend
438 Views
1 replies
0 likes
Today I tried to have a premium account for students in Turkey. But i could not provide my student document at that time and closed the tab after i entered my credit card information. There is no change in my account status yet. Please make a refund ...
Today I tried to have a premium account for students in Turkey. But i could not provide my student document at that time and closed the tab after i entered my credit card information. There is no c...
Spotify Legend
515 Views
1 replies
0 likes
hello. so I tried yesterday to do the student discount. I did it twice because I didn't know if it worked because it was telling me to try again in the college section. so now I have transactions in my account. I honestly don't want spotify. I also t...
hello. so I tried yesterday to do the student discount. I did it twice because I didn't know if it worked because it was telling me to try again in the college section. so now I have transactions in ...
Spotify Legend
404 Views
1 replies
0 likes
Hello I spotify paid membership fee as a student but I do not seem to have such a membership please help < removed image because of payment info / mod >
Hello I spotify paid membership fee as a student but I do not seem to have such a membership please help < removed image because of payment info / mod >
Spotify Legend
395 Views
1 replies
0 likes
he pagado dos veces el cargo de spotify estudiantes,y no consigo tener la cuenta en premium
he pagado dos veces el cargo de spotify estudiantes,y no consigo tener la cuenta en premium
Spotify Legend
371 Views
1 replies
0 likes
I was trying to purchase a spotify premium account by the student subscription but it failed to go through but i was still charged. And i even tried to see if maybe i had to cancel the premium membership but it just keeps saying im a free member. Im ...
I was trying to purchase a spotify premium account by the student subscription but it failed to go through but i was still charged. And i even tried to see if maybe i had to cancel the premium member...
Spotify Legend
483 Views
1 replies
0 likes
Estava fazendo o cadastro Premium, no momento de colocar o documento de estudante, ele nao me permitia, portanto tive que voltar ao inicio. A operadora debitou no meu cartao, porem estou sem Premium, e nao tem nenhuma opcao para ativar novamente
Estava fazendo o cadastro Premium, no momento de colocar o documento de estudante, ele nao me permitia, portanto tive que voltar ao inicio. A operadora debitou no meu cartao, porem estou sem Pre...
Spotify Legend
482 Views
1 replies
0 likes
Hello,I paid for spotify premium for students.Money was subtracted from my bank card but I have not received the subsription.Can anyone help me?Thank you
Hello, I paid for spotify premium for students. Money was subtracted from my bank card but I have not received the subsription. Can anyone help me? Thank you
Spotify Legend
446 Views
1 replies
0 likes
Hello I subscribed to a student subscription with spotify, after receiving the mail of sheerid confirmation of student status I reconnected on spotify but I am still in standart account and the link of SheerId no longer works
Hello I subscribed to a student subscription with spotify, after receiving the mail of sheerid confirmation of student status I reconnected on spotify but I am still in standart account and the link ...
Spotify Legend
804 Views
1 replies
0 likes
Plan: Premium for students Country: USA Device(iPhone 8+, IOS 12.1) My Question or IssueI lost access to my student premium account and I don't know why. I have tried all my email addresses and facebook to log in but none of them have premium access....
Plan: Premium for students Country: USA Device (iPhone 8+, IOS 12.1) My Question or Issue I lost access to my student premium account and I don't know why. I...
Spotify Legend
897 Views
2 replies
0 likes
good day!Yesterday I wanted to order a premium subscription for students for 9.99 zl, but showed a mistake and threw off the money for 9.99 zl, and the subscription remained the usual "Spotify FREE", how to return my money, which only took off ???
good day! Yesterday I wanted to order a premium subscription for students for 9.99 zl, but showed a mistake and threw off the money for 9.99 zl, and the subscription remained the usual "S...
Spotify Legend
470 Views
1 replies
0 likes
I started to apply for the student descount and I upload in the documents and I got the verification mail, i got the charged in my card but I am still on spotify free. what can I do? or how do i get my money back or how do i get spotify premium witho...
I started to apply for the student descount and I upload in the documents and I got the verification mail, i got the charged in my card but I am still on spotify free. what ca...
Spotify Legend
404 Views
1 replies
0 likes
I was charged 9.99€ for my subscription as I believe I had not shown I was still in college, I have this completed since then and am wondering will I receive back the money that I was charged as the student one is only 4.99€
I was charged 9.99€ for my subscription as I believe I had not shown I was still in college, I have this completed since then and am wondering will I receive back the money that I was charged as the ...
Spotify Legend
700 Views
2 replies
0 likes
Hello I wanted for pay for student And I entered my information and you have withdrawn the money but have not received it premium
Hello I wanted for pay for student And I entered my information and you have withdrawn the money but have not received it premium
Spotify Legend
681 Views
1 replies
0 likes
PlanStudent PremiumCountry United StatesDevice(iPhone 6, Dell XPS)Operating System(iOS 10, Windows 10,etc.) My Question or Issue I've been using Student premium all year long, and I would get charged 4.99 a month. But for the month of Dec (2018) I wa...
Plan Student Premium Country United States Device (iPhone 6, Dell XPS) Operating System (iOS 10, Windows 10,etc.) My Question or Issue I've been using Student premium all...
Spotify Legend
1603 Views
2 replies
0 likes
Bonjour,J'ai essaye de souscrire un abonnement au tarif etudiant malgre le fait de ne pas avoir mon etablissement dans la liste. J'ai quand meme ete debite de mes 4.99€ mais je n'ai acces qu'a un compte spotify free pouvais vous me renseigner.Merci
Bonjour, J'ai essaye de souscrire un abonnement au tarif etudiant malgre le fait de ne pas avoir mon etablissement dans la liste. J'ai quand meme ete debite de mes 4.99€ mais je n'ai acces qu'...
Spotify Legend
620 Views
1 replies
0 likes
PlanStudent's PremiumCountryPoland My Question or Issue Hello,I have been using Spotify Premium with student discount for a year now and I got an information, that I have to renew it using SheerID. I tried a few times and finally got accepted. Howeve...
Plan Student's Premium Country Poland My Question or Issue Hello, I have been using Spotify Premium with student discount for a year now and I got an information, that I h...
Spotify Legend
7457 Views
4 replies
0 likes
Hi, I bought spotify premium with student discount yesterday. They got their payment immediately. Today I checked my spotify account to see if premium is enabled but it was still on free edition. I checked my bank account and I saw that Spotify got t...
Hi, I bought spotify premium with student discount yesterday. They got their payment immediately. Today I checked my spotify account to see if premium is enabled but it was still on free edition. I c...
Spotify Legend
782 Views
1 replies
0 likes
