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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
I was charged 9.99€ for my subscription as I believe I had not shown I
was still in college, I have this completed since then and am wondering
will I receive back the money that I was charged as the student one is
only 4.99€
I was charged 9.99€ for my subscription as I believe I had not shown I was still in college, I have this completed since then and am wondering will I receive back the money that I was charged as the ...
PlanStudent PremiumCountry United StatesDevice(iPhone 6, Dell
XPS)Operating System(iOS 10, Windows 10,etc.) My Question or Issue I've
been using Student premium all year long, and I would get charged 4.99 a
month. But for the month of Dec (2018) I wa...
Plan Student Premium Country United States Device (iPhone 6, Dell XPS) Operating System (iOS 10, Windows 10,etc.) My Question or Issue I've been using Student premium all...
Bonjour,J'ai essaye de souscrire un abonnement au tarif etudiant malgre
le fait de ne pas avoir mon etablissement dans la liste. J'ai quand meme
ete debite de mes 4.99€ mais je n'ai acces qu'a un compte spotify free
pouvais vous me renseigner.Merci
Bonjour, J'ai essaye de souscrire un abonnement au tarif etudiant malgre le fait de ne pas avoir mon etablissement dans la liste. J'ai quand meme ete debite de mes 4.99€ mais je n'ai acces qu'...
PlanStudent's PremiumCountryPoland My Question or Issue Hello,I have
been using Spotify Premium with student discount for a year now and I
got an information, that I have to renew it using SheerID. I tried a few
times and finally got accepted. Howeve...
Plan Student's Premium Country Poland My Question or Issue Hello, I have been using Spotify Premium with student discount for a year now and I got an information, that I h...
Hi, I bought spotify premium with student discount yesterday. They got
their payment immediately. Today I checked my spotify account to see if
premium is enabled but it was still on free edition. I checked my bank
account and I saw that Spotify got t...
Hi, I bought spotify premium with student discount yesterday. They got their payment immediately. Today I checked my spotify account to see if premium is enabled but it was still on free edition. I c...
Please solve my problem as soon as possible. I signed up for the student
discount premium and it says that my card was charged twice but my
account still says free. I would like to get a refund for one charge and
the other to be applied to my account...
Please solve my problem as soon as possible. I signed up for the student discount premium and it says that my card was charged twice but my account still says free. I would like to get a refund for o...
PlanPremium (for Students)Country The NetherlandsDevicesiPhone 8 Plus &
Macbook ProOperating SystemiOS 12.1, MacOS Mojave My Question or Issue I
can't play tracks from James Newton Howard. The songs aren't greyed out
and the albums are available in m...
Plan Premium (for Students) Country The Netherlands Devices iPhone 8 Plus & Macbook Pro Operating System iOS 12.1, MacOS Mojave My Question or Issue I can't p...
Hola! Pague premium para estudiantes porque la publicidad decia que
cobrarian 900$ al mes en pesos colombianos, luego de lograr realizar el
pago me cobraron 7.490??? Puede alguien por favor ayudarme ya que siento
que he sido estafada con publicidad e...
Hola! Pague premium para estudiantes porque la publicidad decia que cobrarian 900$ al mes en pesos colombianos, luego de lograr realizar el pago me cobraron 7.490??? Puede alguien por...
Hi,I already have Premium for Family and it is also visible in
subscriptions. I also got an email saying 'Your Google Home Mini is now
available'. But as soon as I click on the link, it gives message -
'We're sorry, but it seems you've cancelled your...
Hi, I already have Premium for Family and it is also visible in subscriptions. I also got an email saying 'Your Google Home Mini is now available'. But as soon as I click on the link, it gives messa...
Hello when requesting that SheerID adds my college to their list to get
my student discount, it tells me that my colleges url is invalid?I can
only assume it's because the url ends in .ac.uk, like a lot of college
websites do in Britain.Is there anyw...
Hello when requesting that SheerID adds my college to their list to get my student discount, it tells me that my colleges url is invalid? I can only assume it's because the url ends in .ac.uk,...
My Question or Issue I signed up for Spotify when I was not a student. I
am now currently enrolled in college. How can I change my regular
Premium account to a Student account without having to cancel and make a
new profile? I want to keep my music a...
My Question or Issue I signed up for Spotify when I was not a student. I am now currently enrolled in college. How can I change my regular Premium account to a Student ...
PlanPremium For StudentsCountry USADeviceiPhone 8S, PS3 Streaming
AppOperating SystemiOS 12.1 My Question or Issue I have Spotify Premium
for Students (and loving it), however I am not able to sync my Hulu
account and SHOWTIME account together. Is it...
Plan Premium For Students Country USA Device iPhone 8S, PS3 Streaming App Operating System iOS 12.1 My Question or Issue I have Spotify Premium for Students (a...
PlanPremiumCountry USADevice(iPhone 8/PC)Operating System(iOS 12,
Windows 10) My Question or Issue I have student premium and I was
charged full price for the most recent payment. Is there a way to change
the payment to the student premium price, ins...
Plan Premium Country USA Device (iPhone 8/PC) Operating System (iOS 12, Windows 10) My Question or Issue I have student premium and I was charged full price for the most ...
PlanPremium-StudentCountry United States My Question or Issue I have had
the student discount for a year and it has reverted back to the normal
price. When I try to re-verify, it says my school is not eligible even
though I have not changed universit...
Plan Premium-Student Country United States My Question or Issue I have had the student discount for a year and it has reverted back to the normal price.&nbs...
Hello everyone! I have been using Spotify Premium for Students since Jan
2018. A while back, I received an email called "Welcome to Family
Premium" (or similar, it was in Hungarian, "Üdvözlünk a Családi Premium
csomagban"). I disregarded it as a mist...
Hello everyone! I have been using Spotify Premium for Students since Jan 2018. A while back, I received an email called "Welcome to Family Premium" (or similar, it was in H...
So I activated my student discount and after that I purchased premium
but it keeps saying I will be charged £9.99 Why is not saying £4.99?
Everytime I click on Get discount I just get sent to this page which
doesn't give me an option to activate:Help...
So I activated my student discount and after that I purchased premium but it keeps saying I will be charged £9.99 Why is not saying £4.99? Everytime I click on Get discount I just ge...