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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9055 Views

5 replies

0 likes

Premium for Students
  • 9055 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13814 Views

10 replies

2 likes

Premium for Students
  • 13814 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23546 Views

11 replies

1 likes

Premium for Students
  • 23546 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167394 Views

110 replies

148 likes

Premium for Students
  • 167394 Views
  • 110 replies
  • 148 likes

Superuser Contribution Premium estudante

Estava fazendo o cadastro Premium, no momento de colocar o documento de estudante, ele nao me permitia, portanto tive que voltar ao inicio. A operadora debitou no meu cartao, porem estou sem Premium, e nao tem nenhuma opcao para ativar novamente

Newbie

Estava fazendo o cadastro Premium, no momento de colocar o documento de estudante, ele nao me permitia, portanto tive que voltar ao inicio. A operadora debitou no meu cartao, porem estou sem Pre...

Daisy

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify student subscription

Hello,I paid for spotify premium for students.Money was subtracted from my bank card but I have not received the subsription.Can anyone help me?Thank you

Casual Listener

Hello, I paid for spotify premium for students. Money was subtracted from my bank card but I have not received the subsription. Can anyone help me? Thank you

Daisy

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abonnement etudiant ne fonctionne pas

Hello I subscribed to a student subscription with spotify, after receiving the mail of sheerid confirmation of student status I reconnected on spotify but I am still in standart account and the link of SheerId no longer works

Casual Listener

Hello I subscribed to a student subscription with spotify, after receiving the mail of sheerid confirmation of student status I reconnected on spotify but I am still in standart account and the link ...

Katerina

Spotify Legend

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Superuser Contribution My student information is already being used

Plan: Premium for students Country: USA Device(iPhone 8+, IOS 12.1) My Question or IssueI lost access to my student premium account and I don't know why. I have tried all my email addresses and facebook to log in but none of them have premium access....

Newbie

  Plan: Premium for students   Country: USA   Device (iPhone 8+, IOS 12.1)   My Question or Issue I lost access to my student premium account and I don't know why. I...

Peter

Spotify Legend

885 Views

2 replies

0 likes

Student
  • 885 Views
  • 2 replies
  • 0 likes

Superuser Contribution deceived for money!!!

good day!Yesterday I wanted to order a premium subscription for students for 9.99 zl, but showed a mistake and threw off the money for 9.99 zl, and the subscription remained the usual "Spotify FREE", how to return my money, which only took off ???

Casual Listener

 good day! Yesterday I wanted to order a premium subscription for students for 9.99 zl, but showed a mistake and threw off the money for 9.99 zl, and the subscription remained the usual "S...

Daisy

Spotify Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charge but still spotify free

I started to apply for the student descount and I upload in the documents and I got the verification mail, i got the charged in my card but I am still on spotify free. what can I do? or how do i get my money back or how do i get spotify premium witho...

Newbie

I started to apply for the student descount and  I upload in the documents and I got the verification mail, i got the charged in my card  but I am still on spotify free.  what ca...

Daisy

Spotify Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Purchase

I was charged 9.99€ for my subscription as I believe I had not shown I was still in college, I have this completed since then and am wondering will I receive back the money that I was charged as the student one is only 4.99€

Newbie

I was charged 9.99€ for my subscription as I believe I had not shown I was still in college, I have this completed since then and am wondering will I receive back the money that I was charged as the ...

Peter

Spotify Legend

682 Views

2 replies

0 likes

Student
  • 682 Views
  • 2 replies
  • 0 likes

Superuser Contribution I payed but did not get my premium

Hello I wanted for pay for student And I entered my information and you have withdrawn the money but have not received it premium

Casual Listener

Hello I wanted for pay for student And I entered my information and you have withdrawn the money but have not received it premium

Daisy

Spotify Legend

671 Views

1 replies

0 likes

1
  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium

PlanStudent PremiumCountry United StatesDevice(iPhone 6, Dell XPS)Operating System(iOS 10, Windows 10,etc.) My Question or Issue I've been using Student premium all year long, and I would get charged 4.99 a month. But for the month of Dec (2018) I wa...

Newbie

Plan Student Premium Country  United States Device (iPhone 6, Dell XPS) Operating System (iOS 10, Windows 10,etc.)   My Question or Issue  I've been using Student premium all...

Peter

Spotify Legend

1586 Views

2 replies

0 likes

cheat
mischarge
Student
un-notified
  • 1586 Views
  • 2 replies
  • 0 likes

Superuser Contribution Abonnement etudiant

Bonjour,J'ai essaye de souscrire un abonnement au tarif etudiant malgre le fait de ne pas avoir mon etablissement dans la liste. J'ai quand meme ete debite de mes 4.99€ mais je n'ai acces qu'a un compte spotify free pouvais vous me renseigner.Merci

Newbie

Bonjour, J'ai  essaye de souscrire un abonnement au tarif etudiant malgre le fait de ne pas avoir mon etablissement dans la liste. J'ai quand meme ete debite de mes 4.99€ mais je n'ai acces qu'...

Daisy

Spotify Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't renew my student's discount

PlanStudent's PremiumCountryPoland My Question or Issue Hello,I have been using Spotify Premium with student discount for a year now and I got an information, that I have to renew it using SheerID. I tried a few times and finally got accepted. Howeve...

Newbie

Plan Student's Premium Country Poland     My Question or Issue  Hello, I have been using Spotify Premium with student discount for a year now and I got an information, that I h...

Jemi

Spotify Legend

7436 Views

4 replies

0 likes

Student
  • 7436 Views
  • 4 replies
  • 0 likes

Superuser Contribution I bought spotify premium with student discount, why is my account still on free edition?

Hi, I bought spotify premium with student discount yesterday. They got their payment immediately. Today I checked my spotify account to see if premium is enabled but it was still on free edition. I checked my bank account and I saw that Spotify got t...

Newbie

Hi, I bought spotify premium with student discount yesterday. They got their payment immediately. Today I checked my spotify account to see if premium is enabled but it was still on free edition. I c...

Daisy

Spotify Legend

772 Views

1 replies

0 likes

Payment
Premium payment problem
  • 772 Views
  • 1 replies
  • 0 likes

Superuser Contribution They charged me three times the student subscription

I received the mail from SheerID, click on the link, pay, receive three billing notifications and I am not yet premium

Newbie

I received the mail from SheerID, click on the link, pay, receive three billing notifications and I am not yet premium

Daisy

Spotify Legend

437 Views

1 replies

0 likes

Student
  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stills says Free when I payed for premium

Please solve my problem as soon as possible. I signed up for the student discount premium and it says that my card was charged twice but my account still says free. I would like to get a refund for one charge and the other to be applied to my account...

Newbie

Please solve my problem as soon as possible. I signed up for the student discount premium and it says that my card was charged twice but my account still says free. I would like to get a refund for o...

Daisy

Spotify Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play specific artist on Spotify

PlanPremium (for Students)Country The NetherlandsDevicesiPhone 8 Plus & Macbook ProOperating SystemiOS 12.1, MacOS Mojave My Question or Issue I can't play tracks from James Newton Howard. The songs aren't greyed out and the albums are available in m...

Visitor

Plan Premium (for Students) Country  The Netherlands Devices iPhone 8 Plus & Macbook Pro Operating System iOS 12.1, MacOS Mojave   My Question or Issue  I can't p...

Jemi

Spotify Legend

1465 Views

5 replies

0 likes

Artist Biographies
available
Student
tracks
  • 1465 Views
  • 5 replies
  • 0 likes

Superuser Contribution Premium para estudiantes. ¿Cobro demás o publicidad engañosa?

Hola! Pague premium para estudiantes porque la publicidad decia que cobrarian 900$ al mes en pesos colombianos, luego de lograr realizar el pago me cobraron 7.490??? Puede alguien por favor ayudarme ya que siento que he sido estafada con publicidad e...

Newbie

    Hola! Pague premium para estudiantes porque la publicidad decia que cobrarian 900$ al mes en pesos colombianos, luego de lograr realizar el pago me cobraron 7.490??? Puede alguien por...

Katerina

Spotify Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Error: you've cancelled your family plan membership

Hi,I already have Premium for Family and it is also visible in subscriptions. I also got an email saying 'Your Google Home Mini is now available'. But as soon as I click on the link, it gives message - 'We're sorry, but it seems you've cancelled your...

Newbie

Hi, I already have Premium for Family and it is also visible in subscriptions. I also got an email saying 'Your Google Home Mini is now available'. But as soon as I click on the link, it gives messa...

Noah

Community Legend

906 Views

3 replies

1 likes

Family Plan
Google Mini
  • 906 Views
  • 3 replies
  • 1 likes

Superuser Contribution Requesting my college gets added to SheerID

Hello when requesting that SheerID adds my college to their list to get my student discount, it tells me that my colleges url is invalid?I can only assume it's because the url ends in .ac.uk, like a lot of college websites do in Britain.Is there anyw...

Newbie

Hello  when requesting that SheerID adds my college to their list to get my student discount, it tells me that my colleges url is invalid? I can only assume it's because the url ends in .ac.uk,...

Guido

Spotify Legend

709 Views

1 replies

0 likes

Student
  • 709 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hesabından iki kere para çekildi

1 kişilik öğrenci premium hesabımdan 2 kere para çekildi. 1 hafta geçmesine rağmen para iadesi yapılmadı. *mod edit* removed screenshot

Newbie

1 kişilik öğrenci premium hesabımdan 2 kere para çekildi. 1 hafta geçmesine rağmen para iadesi yapılmadı.   *mod edit* removed screenshot

Guido

Spotify Legend

1569 Views

1 replies

0 likes

Student
  • 1569 Views
  • 1 replies
  • 0 likes

New Student

My Question or Issue I signed up for Spotify when I was not a student. I am now currently enrolled in college. How can I change my regular Premium account to a Student account without having to cancel and make a new profile? I want to keep my music a...

Newbie

      My Question or Issue  I signed up for Spotify when I was not a student. I am now currently enrolled in college. How can I change my regular Premium account to a Student ...

Billy-J

Spotify Star

566 Views

2 replies

0 likes

Student
  • 566 Views
  • 2 replies
  • 0 likes