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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

9038 Views

10 replies

1 likes

Premium for Students
  • 9038 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

135182 Views

98 replies

139 likes

Premium for Students
  • 135182 Views
  • 98 replies
  • 139 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31791 Views

19 replies

1 likes

Premium for Students
  • 31791 Views
  • 19 replies
  • 1 likes

Superuser Contribution Accidentally removed Hulu access. How do I get it back?

For the student discount, I tried to link Hulu to my Spotify account and it didn't work. So I went under my "Apps" tab in my Spotify account and removed the Hulu access, thinking it would pop up again for me to re-link, but that didn't work. How do I...

Newbie

  For the student discount, I tried to link Hulu to my Spotify account and it didn't work.  So I went under my  "Apps" tab in my Spotify account and removed the Hulu access, thinking ...

Katerina

Spotify Legend

2641 Views

1 replies

2 likes

Student
  • 2641 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Subscription] Worldwide Student Discount

hello, i have problems eith the student discount, i ve verified in the website that i am a student in collegue but i ve paied the normal price for the premium. how do i change the price of the subscription?PlanPremium with students discount Country S...

Newbie

...ubscription? Plan Premium with students discount  Country  Spain   

Katerina

Spotify Legend

342 Views

1 replies

0 likes

Student
  • 342 Views
  • 1 replies
  • 0 likes

Solved!! Student discount: does it matter which account it applied to?

I applied my student discount on my wifes account cause we use that for music at home, is this okay to do? Thanks!

Newbie

  I applied my student discount on my wifes account cause we use that for music at home, is this okay to do?   Thanks!

Keanu_C

Community Legend

515 Views

1 replies

0 likes

Student
  • 515 Views
  • 1 replies
  • 0 likes

Solved!! Renewing Spotify Student

Hi All, I have looked through several posts about the issue I'm encountering when trying to renew my spotify student. When I reverify myself, I get the message "oops there was a problem try it again later". I've seen that you should try incognito, a ...

Casual Listener

Hi All,   I have looked through several posts about the issue I'm encountering when trying to renew my spotify student.  When I reverify myself, I get the message "oops there was a proble...

rachel012

Casual Listener

1228 Views

4 replies

2 likes

  • 1228 Views
  • 4 replies
  • 2 likes

Pass of a studying subscription to family

Hello, I am student and my premium student subscription ends at the beginning of October. I wish to join an account family. Have to I cancel my studying subscription to pass under family subscription or the change will be automatic? Thank yo

Newbie

Hello, I am student and my premium student subscription ends at the beginning of October. I wish to join an account family. Have to I cancel my studying subscription to pass under family subscription...

Keanu_C

Community Legend

399 Views

1 replies

0 likes

Student
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment problem

I was normal premium.I changed to student premuim this week and spotify took twice money on my bank account. One for normal and one for spotify student at the same time. What should i do?

Newbie

I was normal premium.I changed to student premuim this week and spotify took twice money on my bank account. One for normal and one for spotify student at the same time. What should i do?  &nbs...

Jemi

Spotify Legend

428 Views

1 replies

0 likes

Other
Student
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment 1 week before

PlanPremiumCountryItalyDeviceiPhone 7 My Question or Issue Last month the payment took place on 18 August, while this month on 11 September, exactly 1 week before!! How can I get my week of Spotify back? Payment's receipts proove al this facts.Thamk ...

Newbie

Plan Premium Country Italy Device iPhone 7   My Question or Issue  Last month the payment took place on 18 August, while this month on 11 September, exactly 1 week before!! How can ...

Katerina

Spotify Legend

472 Views

1 replies

0 likes

Student
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium para universitarios

PlanPremiumCountryEspaña My Question or IssueHace tres meses decidí suscribirme a Spotify Premium y descubrí Premium para universitarios, hice todo el proceso de verificación de la Universidad sin problema y a partir de ahí pensé que, después de los ...

Newbie

Plan Premium Country España  My Question or Issue Hace tres meses decidí suscribirme a Spotify Premium y descubrí Premium para universitarios, hice todo el proceso de verificación de la Uni...

Jemi

Spotify Legend

650 Views

1 replies

0 likes

Account subscription
Issues
Student
  • 650 Views
  • 1 replies
  • 0 likes

Superuser Contribution Renew Student Subscription

Hello,In July I proofed that I am still student, however, the last two months I am paid as a regular user. Now I notice that a button exist in my profile to become student user. That's why I continued from there again. Afterwards, it indicates me tha...

Casual Listener

Hello, In July I proofed that I am still student, however, the last two months I am paid as a regular user. Now I  notice that a button exist in my profile to become student user. That's why I ...

Peter

Spotify Legend

430 Views

1 replies

0 likes

Student
  • 430 Views
  • 1 replies
  • 0 likes

Won't let me renew student discount

PlanFree/PremiumCountry United States Device(iPhone Operating System(iOS 10) My Question or Issue When I put in my name and my college it says there was an error? I know for sure I go to this college because I have been for a year now and I have neve...

Newbie

Plan Free/Premium Country  United States  Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue  When I put in my name and my college it says there was an e...

Luke

Spotify Star

1702 Views

1 replies

2 likes

discount
Student
  • 1702 Views
  • 1 replies
  • 2 likes

Superuser Contribution Issues renewing student premium

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've had my student premium for about a year now and I just got an email notifying me that I need to renew my account. I filled out all of my ...

Casual Listener

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I've had my student premium for about a year n...

Dian

Spotify Legend

754 Views

3 replies

3 likes

Student
  • 754 Views
  • 3 replies
  • 3 likes

Superuser Contribution Premium for Students Verification

I have had spotify premium for over a year now. Up until recently, I had premium for students. I have been trying to subscribe to premium for students and I keep getting a message saying I cannot be verified as a student which can't be true seeming a...

Newbie

I have had spotify premium for over a year now. Up until recently, I had premium for students. I have been trying to subscribe to premium for students and I keep getting a message saying I cannot b...

Katerina

Spotify Legend

445 Views

1 replies

0 likes

Student
  • 445 Views
  • 1 replies
  • 0 likes

Solved!! Verification on family account

A verification mail for family account had sent to me a week ago but I couldnt able to see this messages for some private problems.Now, i see that i've been thrown away the premium account and i can't get it again. How can i fix this? Thats a big bug...

Newbie

A verification mail for family account had sent to me a week ago but I couldnt able to see this messages for some private problems.Now, i see that i've been thrown away the premium account and i can'...

jsannn

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems while renewing student's discount

I use Spotify Premium with student's discount for almost one year and today I found a letter in my e-mail asking to renew the discount. I followed all the steps as required and the system showed that everything is fine, then I got a letter with the c...

Newbie

I use Spotify Premium with student's discount for almost one year and today I found a letter in my e-mail asking to renew the discount. I followed all the steps as required and the system showed...

Katerina

Spotify Legend

498 Views

1 replies

0 likes

Student Renew
  • 498 Views
  • 1 replies
  • 0 likes

Discounts for Students

PlanI want the Premium to studentCountryUSADevice(iPhone 5s)Operating System(iOS) My Question or IssuePlease, I'm trying to get a premium with dicount for students but it's not working. I put my name (Luiz Neto) and my college (Ohio Valley University...

Casual Listener

Plan I want the Premium to student Country USA Device (iPhone 5s) Operating System (iOS)   My Question or Issue Please, I'm trying to get a premium with dicount for students but it's n...

Keanu_C

Community Legend

798 Views

3 replies

0 likes

Student Discount International
  • 798 Views
  • 3 replies
  • 0 likes

Student Discount Problems

So I'm trying to sign up for the Student Premium Plan, but because I've used my card for a free trial in the past, and there is currently 3 months/.99 with the student discount, it won't let me sign up. Is there any way to get around this?

Newbie

So I'm trying to sign up for the Student Premium Plan, but because I've used my card for a free trial in the past, and there is currently 3 months/.99 with the student discount, it won't let me sign ...

Billy-J

Spotify Star

307 Views

1 replies

0 likes

Student
  • 307 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to change subscription to student/ I have premium but it's telling me I have a free?

Hi!I'm trying to go with the student spotify premium however whenever I enter my billing info its telling me that I already had/have a subscription similiar to this one and am therefore unable to qualify? I did sign up for the summer deal 3 months fo...

Regular

Hi! I'm trying to go with the student spotify premium however whenever I enter my billing info its telling me that I already had/have a subscription similiar to this one and am therefore unable to q...

Katerina

Spotify Legend

603 Views

4 replies

0 likes

  • 603 Views
  • 4 replies
  • 0 likes

Superuser Contribution [FR] Arrêt abonnement étudiant, surplus de paiement

Bonjour,Je n'avais pas vu qu'il fallait que je renouvelle mon abonnement étudiant, je l'ai donc renouvelé et tout va redevenir à la normal en octobre.Seulement pendant une période de 10jours avant que je renouvelle l'abonnement étudiant, je suis rede...

Newbie

  Bonjour, Je n'avais pas vu qu'il fallait que je renouvelle mon abonnement étudiant, je l'ai donc renouvelé et tout va redevenir à la normal en octobre. Seulement pendant une période de 10jo...

Katerina

Spotify Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Solved!! Discount for Dual enrolled Students

PlanFreeCountry USADevice(iPhone 8 Plus)Operating System(iOS 10)My Question or Issue I love the student discount because it makes it easier for people who are not able to afford the full 10 dollars a month to get the things they can use to help focus...

Newbie

Plan Free Country  USA Device (iPhone 8 Plus) Operating System (iOS 10) My Question or Issue  I love the student discount because it makes it easier for people who are not able to ...

Keanu_C

Community Legend

10762 Views

1 replies

0 likes

Student
  • 10762 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding student discount when paying via vodafone

PlanPremiumCountry UKOperating SystemiOS 10 My Question or Issue I am currently paying for spotify premium through vodafone, as I have a contract with them. However, I want to add my student discount, so I was wondering if there's away I can unlink m...

Newbie

Plan Premium Country  UK Operating System iOS 10  My Question or Issue  I am currently paying for spotify premium through vodafone, as I have a contract with them. However, I wa...

Peter

Spotify Legend

667 Views

1 replies

0 likes

Student
  • 667 Views
  • 1 replies
  • 0 likes