Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
9838 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
15587 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
25024 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
170245 Views
110 replies
148 likes
I received the mail from SheerID, click on the link, pay, receive three billing notifications and I am not yet premium
I received the mail from SheerID, click on the link, pay, receive three billing notifications and I am not yet premium
Spotify Legend
440 Views
1 replies
0 likes
Please solve my problem as soon as possible. I signed up for the student discount premium and it says that my card was charged twice but my account still says free. I would like to get a refund for one charge and the other to be applied to my account...
Please solve my problem as soon as possible. I signed up for the student discount premium and it says that my card was charged twice but my account still says free. I would like to get a refund for o...
Spotify Legend
527 Views
1 replies
0 likes
PlanPremium (for Students)Country The NetherlandsDevicesiPhone 8 Plus & Macbook ProOperating SystemiOS 12.1, MacOS Mojave My Question or Issue I can't play tracks from James Newton Howard. The songs aren't greyed out and the albums are available in m...
Plan Premium (for Students) Country The Netherlands Devices iPhone 8 Plus & Macbook Pro Operating System iOS 12.1, MacOS Mojave My Question or Issue I can't p...
Spotify Legend
1484 Views
5 replies
0 likes
Hola! Pague premium para estudiantes porque la publicidad decia que cobrarian 900$ al mes en pesos colombianos, luego de lograr realizar el pago me cobraron 7.490??? Puede alguien por favor ayudarme ya que siento que he sido estafada con publicidad e...
Hola! Pague premium para estudiantes porque la publicidad decia que cobrarian 900$ al mes en pesos colombianos, luego de lograr realizar el pago me cobraron 7.490??? Puede alguien por...
Spotify Legend
506 Views
1 replies
0 likes
Hi,I already have Premium for Family and it is also visible in subscriptions. I also got an email saying 'Your Google Home Mini is now available'. But as soon as I click on the link, it gives message - 'We're sorry, but it seems you've cancelled your...
Hi, I already have Premium for Family and it is also visible in subscriptions. I also got an email saying 'Your Google Home Mini is now available'. But as soon as I click on the link, it gives messa...
Community Legend
913 Views
3 replies
1 likes
Hello when requesting that SheerID adds my college to their list to get my student discount, it tells me that my colleges url is invalid?I can only assume it's because the url ends in .ac.uk, like a lot of college websites do in Britain.Is there anyw...
Hello when requesting that SheerID adds my college to their list to get my student discount, it tells me that my colleges url is invalid? I can only assume it's because the url ends in .ac.uk,...
Spotify Legend
715 Views
1 replies
0 likes
1 kişilik öğrenci premium hesabımdan 2 kere para çekildi. 1 hafta geçmesine rağmen para iadesi yapılmadı. *mod edit* removed screenshot
1 kişilik öğrenci premium hesabımdan 2 kere para çekildi. 1 hafta geçmesine rağmen para iadesi yapılmadı. *mod edit* removed screenshot
Spotify Legend
1573 Views
1 replies
0 likes
My Question or Issue I signed up for Spotify when I was not a student. I am now currently enrolled in college. How can I change my regular Premium account to a Student account without having to cancel and make a new profile? I want to keep my music a...
My Question or Issue I signed up for Spotify when I was not a student. I am now currently enrolled in college. How can I change my regular Premium account to a Student ...
Spotify Star
572 Views
2 replies
0 likes
PlanPremium For StudentsCountry USADeviceiPhone 8S, PS3 Streaming AppOperating SystemiOS 12.1 My Question or Issue I have Spotify Premium for Students (and loving it), however I am not able to sync my Hulu account and SHOWTIME account together. Is it...
Plan Premium For Students Country USA Device iPhone 8S, PS3 Streaming App Operating System iOS 12.1 My Question or Issue I have Spotify Premium for Students (a...
Spotify Star
782 Views
1 replies
0 likes
PlanPremiumCountry USADevice(iPhone 8/PC)Operating System(iOS 12, Windows 10) My Question or Issue I have student premium and I was charged full price for the most recent payment. Is there a way to change the payment to the student premium price, ins...
Plan Premium Country USA Device (iPhone 8/PC) Operating System (iOS 12, Windows 10) My Question or Issue I have student premium and I was charged full price for the most ...
Roadie
565 Views
1 replies
0 likes
PlanPremium-StudentCountry United States My Question or Issue I have had the student discount for a year and it has reverted back to the normal price. When I try to re-verify, it says my school is not eligible even though I have not changed universit...
Plan Premium-Student Country United States My Question or Issue I have had the student discount for a year and it has reverted back to the normal price.&nbs...
Spotify Legend
1782 Views
7 replies
0 likes
Is there is anyway to have the discount in countries like mine for instance? Country Egypt
Is there is anyway to have the discount in countries like mine for instance? Country Egypt
Spotify Star
865 Views
3 replies
0 likes
Hello everyone! I have been using Spotify Premium for Students since Jan 2018. A while back, I received an email called "Welcome to Family Premium" (or similar, it was in Hungarian, "Üdvözlünk a Családi Premium csomagban"). I disregarded it as a mist...
Hello everyone! I have been using Spotify Premium for Students since Jan 2018. A while back, I received an email called "Welcome to Family Premium" (or similar, it was in H...
Spotify Legend
716 Views
1 replies
0 likes
So I activated my student discount and after that I purchased premium but it keeps saying I will be charged £9.99 Why is not saying £4.99? Everytime I click on Get discount I just get sent to this page which doesn't give me an option to activate:Help...
So I activated my student discount and after that I purchased premium but it keeps saying I will be charged £9.99 Why is not saying £4.99? Everytime I click on Get discount I just ge...
Spotify Legend
921 Views
2 replies
0 likes
ogrenci hesabi almaya calistim ancak liseli ogrenci icin degilmis parayi nasil geri alirim
ogrenci hesabi almaya calistim ancak liseli ogrenci icin degilmis parayi nasil geri alirim
Spotify Legend
583 Views
1 replies
0 likes
I'm trying to get student discount for spotify premium however when i used the link(https://support.spotify.com/us/account_payment_help/premium_for_students/student-discount/) for help on my uni/college isnt listed it took me to a similar link (https...
I'm trying to get student discount for spotify premium however when i used the link (https://support.spotify.com/us/account_payment_help/premium_for_students/student-discount/) for help on my uni/co...
Spotify Legend
634 Views
1 replies
0 likes
PlanPremiumCountry PortugalDeviceXiaomi MI6Operating SystemAndroid Oreo My Question or IssueHiI recently applied for student discount and it was aprovedwhen i try to use the link they sent me it doesn't workand i m still paying the normal price for s...
Plan Premium Country Portugal Device Xiaomi MI6 Operating System Android Oreo My Question or Issue Hi I recently applied for student discount and it was aproved when i try to...
Spotify Legend
524 Views
1 replies
0 likes
If I were to get the student discount, would I start paying in the currency of the country I am studying or would there be a discount in my home country's currency?
If I were to get the student discount, would I start paying in the currency of the country I am studying or would there be a discount in my home country's currency?
Spotify Star
793 Views
1 replies
1 likes
PlanPremiumCountry United StatesDeviceiPhone X, MacBook Pro My Question or IssueI had Spotify Premium for over a year, but my discount disappeared one day and I am realizing I have been charged full price ($9.99+tax) for the past three months for thi...
Plan Premium Country United States Device iPhone X, MacBook Pro My Question or Issue I had Spotify Premium for over a year, but my discount disappeared one day and I am real...
Community Legend
1570 Views
1 replies
0 likes
I am trying to renew my Spotify student membership but when I go to type in my college it does not appear (United Kingdom). I signed up for the student membership using my college email the first time and did not have any problem choosing my college ...
I am trying to renew my Spotify student membership but when I go to type in my college it does not appear (United Kingdom). I signed up for the student membership using my college email the first tim...
Spotify Legend
805 Views
1 replies
0 likes
