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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
PlanPremium I am trying to renew my spotify premium for students but it
is telling me it cannot verify I am a student at my school which shows
up on the list. It says I still have a year of eligibility so that is
not the problem.
Plan Premium I am trying to renew my spotify premium for students but it is telling me it cannot verify I am a student at my school which shows up on the list. It says I s...
Gente por favor me ajudem, fui fazer assinatura do plano universitario
como nao localizei minha universidade nao conclui, mesmo assim cobrou
duas vezes no meu cartao sem falar que nao sei como esta cadastrado um
e-mail de Facebook que nem uso mais e ...
Gente por favor me ajudem, fui fazer assinatura do plano universitario como nao localizei minha universidade nao conclui, mesmo assim cobrou duas vezes no meu cartao sem falar que nao sei como esta c...
PlanPremiumCountry USADevicePC, Google pixel 2Operating SystemWindows
10, Android 8.1 My Question or Issue I went to activate my showtime
add-on for Hulu today but I accidentally entered an email not associated
with my student account. I went on my H...
Plan Premium Country USA Device PC, Google pixel 2 Operating System Windows 10, Android 8.1 My Question or Issue I went to activate my showtime add-on for Hulu today but ...
I just need to change plans from the free version of spotify to spotify
premium for students. However, when I try to change plans and it asks me
to verify my student credentials it says my credentials are linked to
another account (the free version) ...
I just need to change plans from the free version of spotify to spotify premium for students. However, when I try to change plans and it asks me to verify my student credentials it says my c...
Hello. I have received a mail from spotify regarding my renewal of
student status. I've had spotify for the last year and it was workin
fine, now whenever i try to update it thrugh sheer id, my uni is not
listed! I am studying at BIMM London and stud...
Hello. I have received a mail from spotify regarding my renewal of student status. I've had spotify for the last year and it was workin fine, now whenever i try to update it thrugh sheer id, my uni i...
PlanFree/PremiumCountry GermanyMy Question or Issue I'm student now and
am going to be a student 5 years more. And I noticed today, that i paid
for two months with Premium Plan, but not with Premium for Student. How
could i solve this problem? Could ...
Plan Free/Premium Country Germany My Question or Issue I'm student now and am going to be a student 5 years more. And I noticed today, that i paid for two months with Premium Plan,...
Hello everybody!I applied for the student discount some time ago (
maybe, one or two month) and I received the email that verification was
successful, and I can have the discount.But, then, I already subscribed
a premium, and I canceled after 1 month...
...hen, I already subscribed a premium, and I canceled after 1 month because I didn't need spotify. Now I need again spotify premium, but when I try to apply for the students discount it says t...
I have a student account. But this month it charged me as a normal
account. Because I changed my payment method. Is it normal? What should
I need to do? Can I get my money back?
I have a student account. But this month it charged me as a normal account. Because I changed my payment method. Is it normal? What should I need to do? Can I get my money back?
How do I get a refund for stolen money?I was charged for the student
discount, I did all the proof, and now nothings indicating that I even
did it. Money was taken from my account and I want it back if you won't
give me the features.
How do I get a refund for stolen money? I was charged for the student discount, I did all the proof, and now nothings indicating that I even did it. Money was taken from my account and I want it bac...
Hey, I'm a college student and i wanted to start using spotify premium
whilst using the student disount. Quite a few of my friends who also go
to the same college as me have it but when i attempt to choose my
college it dosnt come up as an option. Do...
Hey, I'm a college student and i wanted to start using spotify premium whilst using the student disount. Quite a few of my friends who also go to the same college as me have it but when i at...
Verified Student premiumCanadaI was charged the 9.99 by Spotify after
already having to re-verify my enrollment in a post-secondary
institution a couple of months ago. I was previously notified a couple
months ago that my student account was expiring...
Verified Student premium Canada I was charged the 9.99 by Spotify after already having to re-verify my enrollment in a post-secondary institution a couple of months ago. I was previously notified a...
PlanPremium Country EspañaDevice Operating System(iOS 10, Android Oreo,
Windows 10,etc.) Hola, actualmente soy Premium con mi compañia de
teléfono pero me gustaría beneficiarme de la promoción estudiante. Mis
dudas son las siguientes:¿Seguiría pudien...
Plan Premium Country España Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) Hola, actualmente soy Premium con mi compañia de teléfono pero me g...
Not Sure if anyone else is having this problem but I’m being charged £10
a month instead of £5 for student. I went to renew my student discount
but it’s not recognising my college or having the option for it when you
have the drop down bar so annoyin...
Not Sure if anyone else is having this problem but I’m being charged £10 a month instead of £5 for student. I went to renew my student discount but it’s not recognising my college or having the optio...
I got verified as a student but am still paying 10$!!!! I thought
students get 5$ accounts Why? PlanPremium Country Canada My Question or
Issue Why am I being charged a full amount if I got verified as a
student. I got the confirmation email and ever...
HelloI subscribed to a student subscription with spotify, after
receiving the mail of sheerid confirmation of student status I
reconnected on spotify but I am still in standart account and the link
of SheerId no longer works.Thanks for helping !
Hello I subscribed to a student subscription with spotify, after receiving the mail of sheerid confirmation of student status I reconnected on spotify but I am still in standart account and the link...
Hello, I've had a Premium for Students membership for quite awhile and
watch Hulu periodically. The last handful of times I've tried to watch
anything on Hulu, I can't for the life of me get it to work. Somehow in
between the times I watch shows, it ...
Hello, I've had a Premium for Students membership for quite awhile and watch Hulu periodically. The last handful of times I've tried to watch anything on Hulu, I can't for the life of me get it to w...
I have had the student premium rate for a long time now, and suddenly I
was charged the full $9.99 rate. (U.S.)I recertified that I was a
student a month ago, and now just again. (after already being double
charged)
I have had the student premium rate for a long time now, and suddenly I was charged the full $9.99 rate. (U.S.) I recertified that I was a student a month ago, and now just again. (after already b...
PlanPremium/StudentCountry USADeviceiPhone SE, Macbook AirOperating
SystemiOS 12, Mac OS My Question or Issue I cannot get the student
verification to work. I am currently enrolled at my undergraduate
university full time and have used Spotify for st...
...urrently enrolled at my undergraduate university full time and have used Spotify for students this past year, but when I went to renew it the form says: "Unfortunately, we couldn't confirm that y...