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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44237 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44237 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20353 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20353 Views
  • 14 replies
  • 0 likes

Superuser Contribution Problèmes avec Premium student

Je me suis inscrite à Spotify Premium il y a 3 jours mais je n'ai pas accès aux services premium. J'ai tenté de me réinscrire mais l'application me dit que je dispose déjà du service premium. J'ai peur d'être débité de l'argent alors que je ne dispos...

  • Newbie
  • Je me suis inscrite à Spotify Premium il y a 3 jours mais je n'ai pas accès aux services premium. J'ai tenté de me réinscrire mais l'application me dit que je dispose déjà du service premium. J'ai pe...
  • SergioDavid
  • Roadie
  • 294 Views
  • 1 replies
  • 0 likes
  • Student
    Student premium help
  • 294 Views
  • 1 replies
  • 0 likes

Money from my bank account but no premium status

I started a premium student account but while writing down my student info, an error occured. 4,99 euros got away from my bank account but i still not have a premium account!! Please help

  • Newbie
  • I started a premium student account but while writing down my student info, an error occured. 4,99 euros got away from my bank account but i still not have a premium account!! Please help
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancel a request for student discount

Hi - I've just sent a request for student discount (ID verification) but would like to cancel it as I realised that there are no free trials for a student account. I am now trying Spotify with a normal account (30 free trials) and would like to switc...

  • Visitor
  • Hi - I've just sent a request for student discount (ID verification) but would like to cancel it as I realised that there are no free trials for a student account. I am now trying Spotify with a norm...
  • user-removed
  • Not applicable
  • 263 Views
  • 2 replies
  • 0 likes
  • Student
  • 263 Views
  • 2 replies
  • 0 likes

Unable to renew my student subscription - Help

Hello, I am a full-time student studying in Alberta. I am currently on a co-op position in Quebec, however, I am not considered a Quebec resident and I still pay tuition to the University of Alberta.When I go to the student discount page on Spotify, ...

  • Newbie
  • Hello,   I am a full-time student studying in Alberta. I am currently on a co-op position in Quebec, however, I am not considered a Quebec resident and I still pay tuition to the University of...
  • Keanu_C
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • Student
  • 276 Views
  • 1 replies
  • 0 likes

Student Discount

Hi, I am a student andam I am trying to get the discount with spotify and hulu but when I put my college it does not give me the discount, help. I am from Puerto Rico btw

  • Newbie
  • Hi, I am a student andam I am trying to get the discount with spotify and hulu but when I put my college it does not give me the discount, help. I am from Puerto Rico btw
  • Keanu_C
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • discount
    Student
  • 433 Views
  • 1 replies
  • 0 likes

Student subscription

I signed up for the student subscription worth the hulu. It still says free but the charges went through on my card. I can't contact anyone to see what's going on.

  • Newbie
  • I signed up for the student subscription worth the hulu.  It still says free but the charges went through on my card.  I can't contact anyone to see what's going on.
  • Luke
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

over charge

Hi, I have spotify for students but keep being overcharged for the regular premium. How do I get a refund for this and ensure it does not happen in the future? Kaleigh

  • Casual Listener
  • Hi, I have spotify for students but keep being overcharged for the regular premium. How do I get a refund for this and ensure it does not happen in the future?  Kaleigh
  • Maxim
  • Spotify Star
  • 288 Views
  • 3 replies
  • 0 likes
  • Student
  • 288 Views
  • 3 replies
  • 0 likes

Change student status to other spotify account

Hello everyone, I am a student and was using a student subsciption for my spotify account. However unfortunately I forgot my account details. In my new account I cant use my student status, because it is already associated with the other account. Wha...

  • Newbie
  • Hello everyone,   I am a student and was using a student subsciption for my spotify account. However unfortunately I forgot my account details. In my new account I cant use my student status, ...
  • imattolo
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • Student
  • 233 Views
  • 1 replies
  • 0 likes

Disconto universitário

Olá, estava eu fazendo a assinatura universitária quando recebi uma mensagem e sai da dela onde comprovou minha matrícula ou algo do tipo, meu cartão foi cobrado porém não sei onde acesso para finalizar essa comprovação estudantil. Aguardo ajudas

  • Newbie
  •   Olá, estava eu fazendo a assinatura universitária quando recebi uma mensagem e sai da dela onde comprovou minha matrícula ou algo do tipo, meu cartão foi cobrado porém não sei onde acesso par...
  • Bittencourt
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Student
  • 205 Views
  • 1 replies
  • 0 likes

Discount for High school students

I was charged for discount for students and 9.99 for three months can I please get a refund for one of these

  • Newbie
  • I was charged for discount for students and 9.99 for three months can I please get a refund for one of these 
  • Maxim
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • Other
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling premuim student purchase process

hello , i purchased a student discount on spotify with paymaya but i want to cancel the trasaction. It said that the purchased is currently being processed. is it possible? thanks!

  • Casual Listener
  • hello 🙂 , i purchased a student discount on spotify with paymaya but i want to cancel the trasaction. It said that the purchased is currently being processed. is it possible? thanks!
  • SapphireCross
  • Casual Listener
  • 2566 Views
  • 11 replies
  • 0 likes
  • 2566 Views
  • 11 replies
  • 0 likes

Problemas com plano universitário

Comprei o plano premium universitário, mas na minha conta, nem aparece o recibo do pagamento, e ja foi cobrado no cartão, queria saber se é normal

  • Newbie
  • Comprei o plano premium universitário, mas na minha conta, nem aparece o recibo do pagamento, e ja foi cobrado no cartão, queria saber se é normal
  • Bittencourt
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Student
  • 345 Views
  • 1 replies
  • 0 likes

I can't find my school for Premium Student account

Hi, I would like to subscribe in a student premium accound but I can't find my school "Sup'Biotech Paris" when I have to select it.What should I do ?? Thanks

  • Newbie
  • Hi, I would like to subscribe in a student premium accound but I can't find my school "Sup'Biotech Paris" when I have to select it. What should I do ??    Thanks
  • Bethany_Dawn
  • Community Legend
  • 16772 Views
  • 1 replies
  • 3 likes
  • Student
  • 16772 Views
  • 1 replies
  • 3 likes

Student Discount

I bought student discount pack I thought it was for secondary/high school and university but I couldn't find my secondary/high school their was only uni how can I get my money back

  • Visitor
  • I bought student discount pack I thought it was for secondary/high school and university but I couldn't find my secondary/high school their was only uni how can I get my money back
  • Hexer5317
  • Newbie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Student discount doesn't work

I have paid a student discount today, but on a stage of the choice of the university I have cancelled everything, but money has been already paid. If I enter the card number again, then again will withdraw money from the bank account or I will be abl...

  • Newbie
  • I have paid a student discount today, but on a stage of the choice of the university I have cancelled everything, but money has been already paid. If I enter the card number again, then again will wi...
  • imattolo
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • discount
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to pay the difference and get add free with hulu with the student discount?

I love hulu and spotify and will continue to use it but is it possible to pay the difference to ge trid of the ads on hulu?

  • Newbie
  • I love hulu and spotify and will continue to use it but is it possible to pay the difference to ge trid of the ads on hulu?
  • SergioDavid
  • Roadie
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Premium??

My mobile data service gives free premium membership for 3 months. Can I start a student premium membership after that 3 months?

  • Newbie
  • My mobile data service gives free premium membership for 3 months. Can I start a student premium membership after that 3 months?
  • Bethany_Dawn
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • Student premium help
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with premium for students

Hello, it turns out that I subscribed to the spotify premium plan for students, but I did not receive a message to my email, it was done twice, and I still have not received the email confirming that the subscription to the premium for students was a...

  • Newbie
  • Hello, it turns out that I subscribed to the spotify premium plan for students, but I did not receive a message to my email, it was done twice, and I still have not received the email confirming t...
  • Melody
  • Spotify
  • 418 Views
  • 3 replies
  • 0 likes
  • 418 Views
  • 3 replies
  • 0 likes

Charged

I got charged for a student discount but I didn’t get premium 

  • Casual Listener
  • I got charged for a student discount but I didn’t get premium 
  • JackBeau
  • Composer
  • 271 Views
  • 3 replies
  • 0 likes
  • 271 Views
  • 3 replies
  • 0 likes

Superuser Contribution SPOTIFY ESTUDIANTES

Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?

  • Newbie
  • Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?
  • SergioDavid
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes