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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

9774 Views

10 replies

1 likes

Premium for Students
  • 9774 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

wi-_f01rud38

Newbie

136691 Views

99 replies

140 likes

Premium for Students
  • 136691 Views
  • 99 replies
  • 140 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

32439 Views

19 replies

1 likes

Premium for Students
  • 32439 Views
  • 19 replies
  • 1 likes

Incorrectly charged

I was updating my payment details and I was incorrectly charged 9.99 instead of 4.99 for my student plan? How do I fix this? *Removed screenshot with personal information*

Casual Listener

I was updating my payment details and I was incorrectly charged 9.99 instead of 4.99 for my student plan? How do I fix this?   *Removed screenshot with personal information*

rgv2019

Casual Listener

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

Superuser Contribution payment for what?

Hey! I just tried to buy premium for students just a moment ago, I did the confirmation things its okay till now, but my question is Spotify take my money and I am still not a premium. Also, the discounted fee is 6,99 TL but instead it took 7.24 TL f...

Newbie

Hey! I just tried to buy premium for students just a moment ago, I did the confirmation things its okay till now, but my question is Spotify take my money and I am still not a premium. A...

Aimee_T

Roadie

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount wrong

Hey.I bought a student discount, but I pressed the wrong school and I was deducted but did not receive a receipt or premium. Can I have my money back?

Newbie

Hey. I bought a student discount, but I pressed the wrong school and I was deducted but did not receive a receipt or premium. Can I have my money back?

Aimee_T

Roadie

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discounts Payment Error

He paid but my membership was not active. Either my membership is active or your money is refunded. *Removed screenshot with personal information*

Casual Listener

He paid but my membership was not active. Either my membership is active or your money is refunded.   *Removed screenshot with personal information*

Melody

Spotify

367 Views

3 replies

0 likes

  • 367 Views
  • 3 replies
  • 0 likes

Superuser Contribution Double payment

I just have used student discount. But spotify got double payment from my credit card. Why did it do this and also what should i do?

Newbie

I just have used student discount. But spotify got double payment from my credit card. Why did it do this and also what should i do?

Alfredo

Roadie

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Cobrança plano universitário

Olá!Eu tenho o plano universitário e entrei em minha conta e fui avisado que a partir de amanhã (16/05/18) meu plano passará ao Spotify Premium e serão cobrados R$ 16,90. Isso é de alguma forma um meio de garantir que ainda sou universitário e terei ...

Newbie

Olá! Eu tenho o plano universitário e entrei em minha conta e fui avisado que a partir de amanhã (16/05/18) meu plano passará ao Spotify Premium e serão cobrados R$ 16,90. Isso é de alguma forma um ...

Bittencourt

Spotify Star

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Charged

I got charged for a student discount but I didn’t get premium 

Casual Listener

I got charged for a student discount but I didn’t get premium 

JackBeau

Composer

429 Views

3 replies

0 likes

  • 429 Views
  • 3 replies
  • 0 likes

Superuser Contribution Plan randomly switched from student discounted premium to full-priced premimum

Hello,I have been paying from Spotify on the student rate since March 2016, but for March 2017 and May 2018 I was charged £9.99 and on further investigation it appears I had been switched back over to regular premium. I changed myself back to the stu...

Newbie

Hello, I have been paying from Spotify on the student rate since March 2016, but for March 2017 and May 2018 I was charged £9.99 and on further investigation it appears I had been swi...

SergioDavid

Roadie

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify studenti

Ciao volevo sottoscrivere un abbonamento a spotify studenti per mio figlio ma il suo istituto tecnico non è riconosciuto, ho però già ricevuto segnalazioni da carta Hipe di avvenuto addebito di €4,99. Cosa succede ora? Grazie rimango in attesa di ris...

Newbie

Ciao volevo sottoscrivere un abbonamento a spotify studenti per mio figlio ma il suo istituto tecnico non è riconosciuto, ho però già ricevuto segnalazioni da  carta Hipe di avvenuto addebito di...

SergioDavid

Roadie

652 Views

1 replies

0 likes

s
  • 652 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Too much DEBITS for a student account

Hi, I did my Spotify special students account yesterday and till now everything looks fine. Today I checked my back account and I've 3 debits by spotify of 4,99€. Why 3?

Newbie

Hi, I did my Spotify special students account yesterday and till now everything looks fine. Today I checked my back account and I've 3 debits by spotify of 4,99€. Why 3? 

SergioDavid

Roadie

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student premium not active

Hey, I'm from Finland and ordered premium with student discount yesterday. The payment has been taken, and it had gone through, but for some reason I am unable to use premium possibilities and I'm seeing advertisements. I tried log out and back in, b...

Newbie

Hey, I'm from Finland and ordered premium with student discount yesterday. The payment has been taken, and it had gone through, but for some reason I am unable to use premium possibilities and I'm se...

SergioDavid

Roadie

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution student verification

Hi SheerID cant verify my student status as my submission does not have an issue date. However, it is currently summer break and i do not have any relevant information with dates within 3months. However, i sent a copy of my degree audit with my compu...

Casual Listener

Hi SheerID cant verify my student status as my submission does not have an issue date. However, it is currently summer break and i do not have any relevant information with dates within 3months. Howe...

Maxim

Spotify Star

1033 Views

3 replies

0 likes

  • 1033 Views
  • 3 replies
  • 0 likes

Student but can't get student discount and charged

Hello, I signed up for student premium account on Spotify and it says that they couldn't confirm that I am a student. However I am a student from UW seattle and the money has also been taken from my account. I look forward to hearing from you and sol...

Casual Listener

Hello,  I signed up for student premium account on Spotify and it says that they couldn't confirm that I am a student. However I am a student from UW seattle and the money has also been taken f...

Luke

Spotify Star

432 Views

3 replies

0 likes

  • 432 Views
  • 3 replies
  • 0 likes

Payment was made but the premium account was not active?

I benefited from the student discount and I was able to withdraw money from my credit card but my premium membership was not active? Do you have emergency help?

Newbie

I benefited from the student discount and I was able to withdraw money from my credit card but my premium membership was not active? Do you have emergency help?

Luke

Spotify Star

366 Views

1 replies

0 likes

Student Discount Turkey
  • 366 Views
  • 1 replies
  • 0 likes

Solved!! Student Plan to Family Plan

Hi, I had a student account when I accepted an invite to join a family account. I didn't cancel my student account prior to accepting so I am not sure if it automatically overrides my student premium plan or I need to cancel it manually. When I check...

Casual Listener

...tudent premium plan or I need to cancel it manually. When I check my account profile, under "Subscription" it says "Premium for Students" but right underneath it says I'm part of a family plan. Will I s...

Maxim

Spotify Star

1851 Views

5 replies

0 likes

  • 1851 Views
  • 5 replies
  • 0 likes

Fui cobrada 4 vezes pela mesma promoção

Olá! Ontem ativei o Spotify Premuim com desconto para estudantes, não estava conseguindo fazer login no portal da instituição, então enviei meus documentos. Ou documentos não estavam sendo aceitos e tive que enviá-los novamente. Finalmente, consegui ...

Newbie

Olá!   Ontem ativei o Spotify Premuim com desconto para estudantes, não estava conseguindo fazer login no portal da instituição, então enviei meus documentos.    Ou documentos não ...

Bittencourt

Spotify Star

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account subscription problem

Hi! I subscribed for spotify prenium, the student account. But I didn't receive anything, not even a confirmation mail. And nothing changed in my account like I'm still in the free spotify. When I try again, they told be I've already had this subscri...

Newbie

Hi! I subscribed for spotify prenium, the student account. But I didn't receive anything, not even a confirmation mail. And nothing changed in my account like I'm still in the free spotify. When I tr...

SergioDavid

Roadie

295 Views

1 replies

0 likes

Student
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY ESTUDIANTES

Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?

Newbie

Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?

SergioDavid

Roadie

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Payment

I saw the discount student that they offered so I chose to start the premium because of the good price but the problem is why I paid twice?

Newbie

I saw the discount student that they offered so I chose to start the premium because of the good price but the problem is why I paid twice?

johngalt

Casual Listener

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Student account still €9,99

Hi, I have a student account. I tried to delete my subscription, but then I decided against it so I renewed it. On my account page it says I have a student account, but my subscription fee is €9,99 instead of €4,99.

Newbie

Hi, I have a student account. I tried to delete my subscription, but then I decided against it so I renewed it. On my account page it says I have a student account, but my subscription fee is €9,99 i...

Alipattz24

Casual Listener

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes