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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9207 Views

5 replies

0 likes

Premium for Students
  • 9207 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14256 Views

10 replies

2 likes

Premium for Students
  • 14256 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23798 Views

11 replies

1 likes

Premium for Students
  • 23798 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167927 Views

110 replies

148 likes

Premium for Students
  • 167927 Views
  • 110 replies
  • 148 likes

Florida Polytechnic University is not a recognized university

I am a student at Florida polytechnic university and am trying to apply for a student discount but the student verification system is saying that my university is not a qualifying school. It recieved accreditation over a year ago and is complient wit...

Newbie

  I am a student at Florida polytechnic university and am trying to apply for a student discount but the student verification system is saying that my university is not a qualifying school. It ...

Billy-J

Spotify Star

668 Views

1 replies

0 likes

Student
  • 668 Views
  • 1 replies
  • 0 likes

Payment fail

The student discount don’t accept my credit card.

Newbie

The student discount don’t accept my credit card.

Luke

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Problema com a conta universitaria

Estou com um problema com a fatura, fim a solicitação do desconto de universitario e fui aprovado, e estava ativado, quando hpoje dia da minha fatura e foi debitado o valor inteiro, achei estranho e fui conferir a conta, e estava la novamente para at...

Newbie

Estou com um problema com a fatura, fim a solicitação do desconto de universitario e fui aprovado, e estava ativado, quando hpoje dia da minha fatura e foi debitado o valor inteiro, achei estranho e ...

Bittencourt

Spotify Star

490 Views

1 replies

0 likes

Student
  • 490 Views
  • 1 replies
  • 0 likes

Não consigo desconto universitário

Me cadastrei no Spotify Universitário e não sei como prosseguirNão me foi pedido o número de cartão para efetuar o pagamento e nem nada do tipoComo faço para conseguir o desconto?

Casual Listener

Me cadastrei no Spotify Universitário e não sei como prosseguir Não me foi pedido o número de cartão para efetuar o pagamento e nem nada do tipo Como faço para conseguir o desconto?  

Bittencourt

Spotify Star

850 Views

3 replies

0 likes

Student
  • 850 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desconto de Universitários?

PlanPremium (Univ Student)CountryBrazil DeviceGalaxy S9 My Question or Issue Obtive o descontovpara universitários mas ao pagar o plano Premium me foi cobrado R$16,90. Por que isso aconteceu?

Newbie

Plan Premium (Univ Student) Country Brazil   Device Galaxy S9   My Question or Issue   Obtive o descontovpara universitários mas ao pagar o plano Premium me foi cobrado R$16,...

SergioDavid

Roadie

793 Views

5 replies

1 likes

Student
  • 793 Views
  • 5 replies
  • 1 likes

Superuser Contribution Problems with Spotify Premium for Students + Hulu

Hey everyone, So I signed up for Premium for Students almost a year ago and set up my Hulu account at the same time today. I checked today and my Hulu account didn't have a subscription link anymore and no matter how hard I tried I couldn't link it b...

Casual Listener

Hey everyone,   So I signed up for Premium for Students almost a year ago and set up my Hulu account at the same time today. I checked today and my Hulu account didn't have a subscription l...

SergioDavid

Roadie

1749 Views

3 replies

0 likes

Student
  • 1749 Views
  • 3 replies
  • 0 likes

Am I being charged twice?

Hi there, so I’m sitting here looking at my cc balance,I realized I didn’t renew my student subscription in January and I was charged $9.99, I renewed my student status right now and had to put my cc info again, am I going to be charged twice for thi...

Newbie

Hi there,  so I’m sitting here looking at my cc balance,I realized I didn’t renew my student subscription in January and I was charged $9.99, I renewed my student status right now and had to pu...

Billy-J

Spotify Star

492 Views

1 replies

0 likes

Student
  • 492 Views
  • 1 replies
  • 0 likes

problems with the plan for students

PlanPremiumCountry ItalyDeviceiPhone 6sOperating SystemiOSMy Question or IssueI attend a private university in Italy but this university is not in the list of the university certified in the Spotify SheedID what I can do ?

Newbie

Plan Premium Country  Italy Device iPhone 6s Operating System iOS My Question or Issue I attend a private university in Italy but this university is not in the list of the university ce...

Billy-J

Spotify Star

607 Views

1 replies

0 likes

Student
  • 607 Views
  • 1 replies
  • 0 likes

Spotify charging full price in stead of student discount

PlanStudent Country Australia My Question or Issue I just realised ive been totally scammed even though i got my student status verified ive been charged full price this entire time. ill be taking my business elsewhere unless i get refunded the money...

Newbie

Plan Student  Country  Australia   My Question or Issue  I just realised ive been totally scammed even though i got my student status verified ive been charged full price th...

Billy-J

Spotify Star

516 Views

1 replies

0 likes

no
  • 516 Views
  • 1 replies
  • 0 likes

unable to use my student discount

I had a student premium account and I was based in the Czech Republic. I was required to cancell my subscription because of the change of country and payment method. However, when trying to use my student account again, (This discount is valid until:...

Newbie

I had a student premium account and I was based in the Czech Republic. I was required to cancell my subscription because of the change of country and payment method. However,  when trying to use...

bailey142

Newbie

513 Views

1 replies

1 likes

Student
  • 513 Views
  • 1 replies
  • 1 likes

Solved!! Student Discount verification issues. Can you help?

Plan Free/Premium Country Germany My Question or Issue I'm trying to renew my student status with verified unidays account, but the page does not proceed.

Casual Listener

Plan Free/Premium Country Germany   My Question or Issue I'm trying to renew my student status with verified unidays account, but the page does not proceed.

Billy-J

Spotify Star

1209 Views

3 replies

0 likes

Student
  • 1209 Views
  • 3 replies
  • 0 likes

Charged for both premium and student discount

I was already subscribed to premium when I subscribed to the student discount + hulu, and my card says that I am being charged for both. How do I get rid of the $10.59 premium charge?

Newbie

I was already subscribed to premium when I subscribed to the student discount + hulu, and my card says that I am being charged for both. How do I get rid of the $10.59 premium charge?

Luke

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Payment Failed

When i try and pay for student discount for premium, it says payment method failed. plz help

Newbie

When i try and pay for student discount for premium, it says payment method failed. plz help

Luke

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Premium for students

Hi!Today I received e-mail from Spotify and SheerID about positive verification to get student's premium discount. However my confirmation link doesn't work. Can you help me, please? :v

Newbie

Hi! Today I received e-mail from Spotify and SheerID about positive verification to get student's premium discount. However my confirmation link doesn't work. Can you help me, please? :v

Luke

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Student discount charges €10

PlanPremiumCountry BelgiumDeviceIphone 7Operating SystemiOS 11 My Question or Issue Hey, I have Spotify for Students but it still says it’s going to charge €10 instead of €5.Any idea how to fix this or will it only charge €5?Thanks

Casual Listener

  Plan Premium Country  Belgium Device Iphone 7 Operating System iOS 11   My Question or Issue   Hey, I have Spotify for Students but it still says it’s going to c...

Billy-J

Spotify Star

583 Views

3 replies

0 likes

Student
  • 583 Views
  • 3 replies
  • 0 likes

How do I start a student subscription?

Hi there! I'm a student and have been verified for the discounted rate. I got to the screen where it says I am verified until next year, with the date in purple. However, when I go to upgrade to premium, I am only given the $9.99 option. What am I mi...

Casual Listener

Hi there!   I'm a student and have been verified for the discounted rate. I got to the screen where it says I am verified until next year, with the date in purple. However, when I go to upgrad...

Ryanx0r

Composer

708 Views

3 replies

1 likes

Student
  • 708 Views
  • 3 replies
  • 1 likes

Solved!! How many devices can I use my student account on?

On how many devices can I log in simultaneously with a student account? This is probably a basic question but I can't find the answer. Thanks in advance, Maxime

Newbie

On how many devices can I log in simultaneously with a student account? This is probably a basic question but I can't find the answer. Thanks in advance, Maxime

Billy-J

Spotify Star

24045 Views

1 replies

0 likes

Student
  • 24045 Views
  • 1 replies
  • 0 likes

Student

I was signed up for the student discount and it told me to update my information to keep getting my discount and it wouldnt let me update anything, it wont let me put card information in or anything. Now I have been charged full price (9.99) twice in...

Newbie

I was signed up for the student discount and it told me to update my information to keep getting my discount and it wouldnt let me update anything, it wont let me put card information in or anything....

Luke

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Student account

I am trying to reverify my account but it does not give me any option to do so? Where do I go to reverify? This is what I see when I try.

Newbie

I am trying to reverify my account but it does not give me any option to do so? Where do I go to reverify? This is what I see when I try.    

Billy-J

Spotify Star

503 Views

1 replies

0 likes

Student
  • 503 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Olá, Eu tinha um plano estudante que foi revogado após eu encerrar meus estudos. Porém alguns meses depois voltei para o Mestrado e entrei com o processo novamente para conseguir o desconto estudantil, e recebi um comunicado que havia dado certo (Iss...

Newbie

  Olá,   Eu tinha um plano estudante que foi revogado após eu encerrar meus estudos. Porém alguns meses depois voltei para o Mestrado e entrei com o processo novamente para conseguir o d...

Bittencourt

Spotify Star

542 Views

1 replies

0 likes

Cobrança indevida
  • 542 Views
  • 1 replies
  • 0 likes