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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10640 Views

6 replies

1 likes

Premium for Students
  • 10640 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

17193 Views

10 replies

2 likes

Premium for Students
  • 17193 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

26279 Views

11 replies

1 likes

Premium for Students
  • 26279 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

172519 Views

110 replies

148 likes

Premium for Students
  • 172519 Views
  • 110 replies
  • 148 likes

Premium for students

Hi!Today I received e-mail from Spotify and SheerID about positive verification to get student's premium discount. However my confirmation link doesn't work. Can you help me, please? :v

Newbie

Hi! Today I received e-mail from Spotify and SheerID about positive verification to get student's premium discount. However my confirmation link doesn't work. Can you help me, please? :v

Luke

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Student discount charges €10

PlanPremiumCountry BelgiumDeviceIphone 7Operating SystemiOS 11 My Question or Issue Hey, I have Spotify for Students but it still says it’s going to charge €10 instead of €5.Any idea how to fix this or will it only charge €5?Thanks

Casual Listener

  Plan Premium Country  Belgium Device Iphone 7 Operating System iOS 11   My Question or Issue   Hey, I have Spotify for Students but it still says it’s going to c...

Billy-J

Spotify Star

589 Views

3 replies

0 likes

Student
  • 589 Views
  • 3 replies
  • 0 likes

How do I start a student subscription?

Hi there! I'm a student and have been verified for the discounted rate. I got to the screen where it says I am verified until next year, with the date in purple. However, when I go to upgrade to premium, I am only given the $9.99 option. What am I mi...

Casual Listener

Hi there!   I'm a student and have been verified for the discounted rate. I got to the screen where it says I am verified until next year, with the date in purple. However, when I go to upgrad...

Ryanx0r

Composer

723 Views

3 replies

1 likes

Student
  • 723 Views
  • 3 replies
  • 1 likes

Solved!! How many devices can I use my student account on?

On how many devices can I log in simultaneously with a student account? This is probably a basic question but I can't find the answer. Thanks in advance, Maxime

Newbie

On how many devices can I log in simultaneously with a student account? This is probably a basic question but I can't find the answer. Thanks in advance, Maxime

Billy-J

Spotify Star

24401 Views

1 replies

0 likes

Student
  • 24401 Views
  • 1 replies
  • 0 likes

Student

I was signed up for the student discount and it told me to update my information to keep getting my discount and it wouldnt let me update anything, it wont let me put card information in or anything. Now I have been charged full price (9.99) twice in...

Newbie

I was signed up for the student discount and it told me to update my information to keep getting my discount and it wouldnt let me update anything, it wont let me put card information in or anything....

Luke

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Student account

I am trying to reverify my account but it does not give me any option to do so? Where do I go to reverify? This is what I see when I try.

Newbie

I am trying to reverify my account but it does not give me any option to do so? Where do I go to reverify? This is what I see when I try.    

Billy-J

Spotify Star

512 Views

1 replies

0 likes

Student
  • 512 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Olá, Eu tinha um plano estudante que foi revogado após eu encerrar meus estudos. Porém alguns meses depois voltei para o Mestrado e entrei com o processo novamente para conseguir o desconto estudantil, e recebi um comunicado que havia dado certo (Iss...

Newbie

  Olá,   Eu tinha um plano estudante que foi revogado após eu encerrar meus estudos. Porém alguns meses depois voltei para o Mestrado e entrei com o processo novamente para conseguir o d...

Bittencourt

Spotify Star

550 Views

1 replies

0 likes

Cobrança indevida
  • 550 Views
  • 1 replies
  • 0 likes

Switching from Student to Family Plan

If you switch from a student plan to a family plan, does the Hulu subscription carry over if the family member that was previously on a student plan is still a student?

Newbie

If you switch from a student plan to a family plan, does the Hulu subscription carry over if the family member that was previously on a student plan is still a student?

Billy-J

Spotify Star

4226 Views

1 replies

0 likes

Family Plan
Hulu
  • 4226 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Philippines Student Discount ADD SMART/GLOBE as Payment

Just when SheerID starts accepting Philippines School confirmation, now we have to face this Credit/Debit Card or Paypal payment problems. Can you guys at least approve the payment using SMART/GLOBE Load as payment instead of the Card/Paypal payment,...

Casual Listener

Just when SheerID starts accepting Philippines School confirmation, now we have to face this Credit/Debit Card or Paypal payment problems.   Can you guys at least approve the payment using SMA...

Alfredo

Roadie

4808 Views

3 replies

0 likes

Student
  • 4808 Views
  • 3 replies
  • 0 likes

Superuser Contribution Plan estudiante

My Question or Issue bueno chicos pasa que cobre mi plan estudiante me lo aprobaron pero no active el premium en el momento si no que al otro día y me sale en la próxima facturación el precio del mes normal sin el descuento universitario, así que no ...

Newbie

    My Question or Issue   bueno chicos pasa que cobre mi plan estudiante  me lo aprobaron pero no active el premium en el momento si no que al otro día y me sale en la próxim...

Alfredo

Roadie

621 Views

1 replies

0 likes

Student
  • 621 Views
  • 1 replies
  • 0 likes

Not receiving student discount

First of all, I was unable to find a phone number for customer support anywhere on the Spotify website. This is very frustrating, and I'm already dissapointed in my spotify customer service experience. My issue could easily be handled over a phone ca...

Newbie

First of all, I was unable to find a phone number for customer support anywhere on the Spotify website. This is very frustrating, and I'm already dissapointed in my spotify customer service expe...

Keanu_C

Community Legend

462 Views

1 replies

0 likes

Student
  • 462 Views
  • 1 replies
  • 0 likes

Unable to renew stuent spotify subscription

I have been on a spotify student premium plan in the UK for somewhere between one and two years now, and I've really enjoyed the service. I am still a student, and so when I received an email from spotify asking me to reconfirm my student status, I c...

Newbie

I have been on a spotify student premium plan in the UK for somewhere between one and two years now, and I've really enjoyed the service. I am still a student, and so when I received an email from sp...

Keanu_C

Community Legend

1162 Views

1 replies

0 likes

canada
Premium
renewal
Student
uk
  • 1162 Views
  • 1 replies
  • 0 likes

Solved!! Incorrect Payment shown for Student

Alright, buckle up ladies and gentleman because this one is a wild ride. On Saturday the 4th (this month) I decided to leave another streaming service to join Spotify and I was going through the motions that I had done before to confirm Student prici...

Casual Listener

...onth (AUS pricing). Huh? But I've got student discount applied. Weird. It's meant to be $5.99.    So I hit see more offers. Get this page, cool! Sweet. I hit that Premium for Students.&n...

Keanu_C

Community Legend

1901 Views

5 replies

0 likes

discount
Student
  • 1901 Views
  • 5 replies
  • 0 likes

Student Bundle Hulu & Spotify

PlanStudent PremiumCountry DeviceiPad Operating System iOS 11.14My Question or Issue So I wanted to connect my already activated Spotify student account to Hulu since there’s the bundle. But when I go to deactivate my Hulu to connect, it says Spotify...

Casual Listener

Plan Student Premium Country   Device iPad  Operating System    iOS 11.14 My Question or Issue  So I wanted to connect my already activated Spotify student account ...

TobiasYoung

Composer

779 Views

4 replies

0 likes

Student
  • 779 Views
  • 4 replies
  • 0 likes

Got charged twice

Hey, so I resubscribed to spotify yesterday, and I started the process for getting student prime, but I also updated my payment method, which ended up auto purchasing prime. So now I've checked, and I have two charges. One for the $10 for the normal ...

Newbie

Hey, so I resubscribed to spotify yesterday, and I started the process for getting student prime, but I also updated my payment method, which ended up auto purchasing prime.   So now I've chec...

Luke

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

premium not showing up

yo, i just signed up for the student discount premium account and the money went through and everything, but when i log into my account it still shows up as a free account. anybody know what’s up??

Newbie

yo, i just signed up for the student discount premium account and the money went through and everything, but when i log into my account it still shows up as a free account. anybody know what’s up??

Luke

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Another account with my student information???

PlanPremium/StudentCountry USADevicePC, iPhone 7Operating SystemWindows 10 My Question or Issue Someone please help me before I lose my mind. First of all, why doesn't Spotify have an EMAIL or CUSTOMER SERVICE hotline? Any time I try to click on a FA...

Newbie

  Plan Premium/Student Country  USA Device PC, iPhone 7 Operating System Windows 10   My Question or Issue  Someone please help me before I lose my mind. First of all, ...

Keanu_C

Community Legend

1035 Views

1 replies

0 likes

billed twice
email issues
reset email
  • 1035 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution student premium

hey guys, yesterday i got the email that being a student had been confirmed. The email does not contain any links. Whats next? Every time i click on "student discount", it says i have to do the verification again. And this shows up:"You have already ...

Casual Listener

hey guys, yesterday i got the email that being a student had been confirmed. The email does not contain any links. Whats next? Every time i click on "student discount", it says i have to do the verif...

SergioDavid

Roadie

2573 Views

3 replies

0 likes

Premium
Student
  • 2573 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student discount and listing problems

PlanStudentCountry FranceDeviceXperia aqua (android) + asus pc (win 10) I got a problem with my student discount account. I try to understand if it's different than premium because on my account I can't listen an artist unless interruption by another...

Casual Listener

Plan Student Country  France Device Xperia aqua (android) + asus pc (win 10)   I got a problem with my student discount account. I try to understand if it's different than premium be...

SergioDavid

Roadie

744 Views

3 replies

0 likes

Student
  • 744 Views
  • 3 replies
  • 0 likes

Student Subscription Fido Account

I've completed the steps for the student discount but have no idea if it's been applied or not... All I get is this page and there is no way to proceed. After clicking "get discount" I get this page which directs me nowhere.... and is not clear if I ...

Newbie

...iscount" I get this page which directs me nowhere.... and is not clear if I have discount or not! notice there isn't a check mark for "get premium for students"   Plan Premium Canada   D...

Keanu_C

Community Legend

1178 Views

1 replies

0 likes

canada
Premium
Student
Student Discount Canada
  • 1178 Views
  • 1 replies
  • 0 likes