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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8466 Views

5 replies

0 likes

Premium for Students
  • 8466 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12128 Views

10 replies

2 likes

Premium for Students
  • 12128 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22554 Views

11 replies

1 likes

Premium for Students
  • 22554 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165536 Views

110 replies

148 likes

Premium for Students
  • 165536 Views
  • 110 replies
  • 148 likes

Got charged twice

Hey, so I resubscribed to spotify yesterday, and I started the process for getting student prime, but I also updated my payment method, which ended up auto purchasing prime. So now I've checked, and I have two charges. One for the $10 for the normal ...

Newbie

Hey, so I resubscribed to spotify yesterday, and I started the process for getting student prime, but I also updated my payment method, which ended up auto purchasing prime.   So now I've chec...

Luke

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

premium not showing up

yo, i just signed up for the student discount premium account and the money went through and everything, but when i log into my account it still shows up as a free account. anybody know what’s up??

Newbie

yo, i just signed up for the student discount premium account and the money went through and everything, but when i log into my account it still shows up as a free account. anybody know what’s up??

Luke

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Another account with my student information???

PlanPremium/StudentCountry USADevicePC, iPhone 7Operating SystemWindows 10 My Question or Issue Someone please help me before I lose my mind. First of all, why doesn't Spotify have an EMAIL or CUSTOMER SERVICE hotline? Any time I try to click on a FA...

Newbie

  Plan Premium/Student Country  USA Device PC, iPhone 7 Operating System Windows 10   My Question or Issue  Someone please help me before I lose my mind. First of all, ...

Keanu_C

Community Legend

1023 Views

1 replies

0 likes

billed twice
email issues
reset email
  • 1023 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution student premium

hey guys, yesterday i got the email that being a student had been confirmed. The email does not contain any links. Whats next? Every time i click on "student discount", it says i have to do the verification again. And this shows up:"You have already ...

Casual Listener

hey guys, yesterday i got the email that being a student had been confirmed. The email does not contain any links. Whats next? Every time i click on "student discount", it says i have to do the verif...

SergioDavid

Roadie

2536 Views

3 replies

0 likes

Premium
Student
  • 2536 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student discount and listing problems

PlanStudentCountry FranceDeviceXperia aqua (android) + asus pc (win 10) I got a problem with my student discount account. I try to understand if it's different than premium because on my account I can't listen an artist unless interruption by another...

Casual Listener

Plan Student Country  France Device Xperia aqua (android) + asus pc (win 10)   I got a problem with my student discount account. I try to understand if it's different than premium be...

SergioDavid

Roadie

720 Views

3 replies

0 likes

Student
  • 720 Views
  • 3 replies
  • 0 likes

Student Subscription Fido Account

I've completed the steps for the student discount but have no idea if it's been applied or not... All I get is this page and there is no way to proceed. After clicking "get discount" I get this page which directs me nowhere.... and is not clear if I ...

Newbie

...iscount" I get this page which directs me nowhere.... and is not clear if I have discount or not! notice there isn't a check mark for "get premium for students"   Plan Premium Canada   D...

Keanu_C

Community Legend

1131 Views

1 replies

0 likes

canada
Premium
Student
Student Discount Canada
  • 1131 Views
  • 1 replies
  • 0 likes

Discounts for Students

Hello, I want to renew Spotify Premium with the student discount but it charges me $9.99. Could you please help me fix that.Thank you.

Newbie

Hello, I want to renew Spotify Premium with the student discount but it charges me $9.99. Could you please help me fix that. Thank you.

user-removed

Not applicable

542 Views

1 replies

0 likes

discount
Premium
Student
  • 542 Views
  • 1 replies
  • 0 likes

When Am I Eligible for Spotify Student?

I am a soon to be college student that will be attending a large public university covered by Spotify's student plan, but my question is when will I be able to apply the plan to my premium subscription? I am looking to avoid paying for the regular pr...

Casual Listener

I am a soon to be college student that will be attending a large public university covered by Spotify's student plan, but my question is when will I be able to apply the plan to my premium subscripti...

Keanu_C

Community Legend

6917 Views

2 replies

0 likes

  • 6917 Views
  • 2 replies
  • 0 likes

I was overcharged

I paid for my account with the student discount and should have been charged $4.99 for my premium account. My card was charged $4.99, 3 different times, so I was charged $15. Will I get this money back or will this pay for my account for 3 months?

Newbie

I paid for my account with the student discount and should have been charged $4.99 for my premium account. My card was charged $4.99, 3 different times, so I was charged $15. Will I get this money ba...

Luke

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

subscription payment

I am being charged for the spotify student discount, but do not have access to what’s offered within the discount! Is there any way to get my money back?

Newbie

I am being charged for the spotify student discount, but do not have access to what’s offered within the discount! Is there any way to get my money back?

Luke

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Changed to Student Account, cannot connect to Hulu

I currently had to switch from student to premuim and back to student in order to reverify my student status. However, I have now lost the ability to use Hulu until the date my bill changes to apply the new plan. Is there any way to access Hulu befor...

Newbie

I currently had to switch from student to premuim and back to student in order to reverify my student status. However, I have now lost the ability to use Hulu until the date my bill changes to apply ...

Keanu_C

Community Legend

480 Views

1 replies

0 likes

Student
  • 480 Views
  • 1 replies
  • 0 likes

Solved!! When am I eligible for the student discount?

I am a soon to be college student that will be attending a large public university covered by Spotify's student plan, but my question is when will I be able to apply the plan to my premium subscription? I am looking to avoid paying for the regular pr...

Casual Listener

I am a soon to be college student that will be attending a large public university covered by Spotify's student plan, but my question is when will I be able to apply the plan to my premium subscripti...

Noah

Community Legend

8039 Views

1 replies

0 likes

Student
  • 8039 Views
  • 1 replies
  • 0 likes

Superuser Contribution How come my age on the profile page is different than facebook, even though they're synced?

PlanPremiumCountry USADeviceiPhone 10, Windows Desktop AppOperating SystemiOS 11, Windows 10 My Question or Issue I am trying to swith the to the student plan before I head off to school, but my information didn't sync correctly and my Facebook age (...

Newbie

Plan Premium Country  USA Device iPhone 10, Windows Desktop App Operating System iOS 11, Windows 10   My Question or Issue   I am trying to swith the to the student plan bef...

Alfredo

Roadie

1123 Views

1 replies

0 likes

age
Student
Subscription
  • 1123 Views
  • 1 replies
  • 0 likes

Hulu linked but no subscription

So I have a student premium, so I also get a hulu subscription. After several days of trying to link my accounts, it finally work. However once I sign in to hulu it doesn't have a subscription, and instead of being able to view shows, I am directed t...

Casual Listener

So I have a student premium, so I also get a hulu subscription. After several days of trying to link my accounts, it finally work. However once I sign in to hulu it doesn't have a subscription, and i...

Billy-J

Spotify Star

686 Views

3 replies

0 likes

Student
  • 686 Views
  • 3 replies
  • 0 likes

Upgrading then downgrading back to student discount

I currently have the student discount with hulu, but I'm thinking about also adding HBO to my hulu scubscription. Would it be easy to downgrade back to the basic Hulu + Spotify student plan if i dont want HBO anymore? Also would the spotify price cha...

Newbie

I currently have the student discount with hulu, but I'm thinking about also adding HBO to my hulu scubscription. Would it be easy to downgrade back to the basic Hulu + Spotify student plan if i dont...

Noah

Community Legend

825 Views

1 replies

0 likes

Student
  • 825 Views
  • 1 replies
  • 0 likes

Giving me an error everytime I try to create or link hulu to my student premium

I just created Spotify premium for students yesterday and it doesn't let me link or set up hulu. What it keeps telling me is this, "We've hit a snagGive it another try. If that doesn't work, please let spotify know." I alredy contacted hulu support t...

Newbie

I just created Spotify premium for students yesterday and it doesn't let me link or set up hulu. What it keeps telling me is this, "We've hit a snag Give it another try. If that doesn't work,&n...

osornios

Spotify Star

779 Views

1 replies

0 likes

Student
  • 779 Views
  • 1 replies
  • 0 likes

Cannot join a plan... premiun nor family

I tried to join a family plan and received the error "Ops... something went wrong". Sometime after I tried to purchase a premium plan and I received the same error. Something is wrong with my account that doesn't let me join any plan other than the f...

Newbie

I tried to join a family plan and received the error "Ops... something went wrong". Sometime after I tried to purchase a premium plan and I received the same error. Something is wrong with my account...

Luke

Community Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Lost Student Discount

PlanPremiumCountryUSADeviceiPhone SE, Macbook Pro Early 2015Operating SystemiOS 11.4.1, OS X El Capitan My Question or IssueI had Spotify Premium for Students, with Hulu, but at some point this year, without my knowledge, Spotify gave me a regular su...

Newbie

Plan Premium Country USA Device iPhone SE, Macbook Pro Early 2015 Operating System iOS 11.4.1, OS X El Capitan   My Question or Issue I had Spotify Premium for Students, with Hulu, b...

Noah

Community Legend

709 Views

2 replies

0 likes

Student
  • 709 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium Help

Hi, I'm new here so sorry if this is the wrong section to post. My problem is regarding the student premium option. I have recently enrolled in a university and have been told that i can use my uni email address to qualify for Spotify Premium Student...

Casual Listener

Hi, I'm new here so sorry if this is the wrong section to post.   My problem is regarding the student premium option. I have recently enrolled in a university and have been told that i can use...

Alfredo

Roadie

832 Views

5 replies

1 likes

  • 832 Views
  • 5 replies
  • 1 likes

Can't Add Hulu To Student Premium

So, I was able to reactive my Premium recently, and now I'm trying to add the Hulu plan to my account again. However, every button on the site that allows me to "add hulu" just link back to each other. If I start from the account overview, it'll take...

Casual Listener

So, I was able to reactive my Premium recently, and now I'm trying to add the Hulu plan to my account again. However, every button on the site that allows me to "add hulu" just link back to each othe...

stsiennamae

Casual Listener

1577 Views

6 replies

0 likes

Hulu
Student
  • 1577 Views
  • 6 replies
  • 0 likes