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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13971 Views

11 replies

1 likes

Premium for Students
  • 13971 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

147055 Views

106 replies

145 likes

Premium for Students
  • 147055 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34547 Views

19 replies

1 likes

Premium for Students
  • 34547 Views
  • 19 replies
  • 1 likes

Accessing my Student Discount

I recently signed up for the Spotify Student Discount, but it won't let me access the features (i.e. discounted price, Hulu) until my next payment cycle. Is there any way to fix this?

Newbie

I recently signed up for the Spotify Student Discount, but it won't let me access the features (i.e. discounted price, Hulu) until my next payment cycle. Is there any way to fix this?

Keanu_C

Community Legend

595 Views

1 replies

0 likes

Mobile
Subscription
  • 595 Views
  • 1 replies
  • 0 likes

Can't apply student premium

When I try to apply the student discount, it takes me to a page that says my student discount is available but I can't apply it.

Casual Listener

  When I try to apply the student discount, it takes me to a page that says my student discount is available but I can't apply it. 

Maxim

Spotify Star

544 Views

3 replies

0 likes

Student
  • 544 Views
  • 3 replies
  • 0 likes

student discount

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuestudent discount says I could not be found and I am in college.

Newbie

Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue student discount says I could not be found and I am in colle...

Maxim

Spotify Star

430 Views

1 replies

0 likes

Student
  • 430 Views
  • 1 replies
  • 0 likes

Can't activate Hulu

I have a Student Premium account and want to activate Hulu. After clicking on the "Get Started" button, I get a screen saying "Student Discount: available" and the dat e I'm a verified student. Yet I don't have any option to move forward that part. A...

Casual Listener

   I have a Student Premium account and want to activate Hulu. After clicking on the "Get Started" button, I get a screen saying "Student Discount: available" and the dat e I'm a verified ...

Keanu_C

Community Legend

1194 Views

1 replies

1 likes

Hulu
  • 1194 Views
  • 1 replies
  • 1 likes

Solved!! Premium is not activating

As a student I've decided to try Spotify premium for Students. I was charged 3.45 EUR for the subscription on the 28th of June, however today (on the 18th of July) my Premium plan hasn't been confirmed, eventhough I tried several times logging in and...

Visitor

As a student I've decided to try Spotify premium for Students. I was charged 3.45 EUR for the subscription on the 28th of June, however today (on the 18th of July) my Premium plan hasn't been c...

Luke

Community Legend

934 Views

3 replies

0 likes

Student
  • 934 Views
  • 3 replies
  • 0 likes

student

I was sent a student renew link. I’ve been trying to renew my student access with no success.

Casual Listener

I was sent a student renew link. I’ve been trying to renew my student access with no success.   

Keanu_C

Community Legend

700 Views

3 replies

0 likes

Student
  • 700 Views
  • 3 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes

PlanFree/PremiumCountry Chile My Question or Issuehace unas semanas, solicite el descuento para estusdiantes, spotify me confirmo el descuento y cobro a la tarjeta correspondiente. Al dia de hoy spotify sigue apareciendome como cuenta free a pesar de...

Newbie

    Plan Free/Premium Country  Chile     My Question or Issue hace unas semanas, solicite el descuento para estusdiantes, spotify me confirmo el descuento y cobro a ...

SergioDavid

Roadie

483 Views

1 replies

0 likes

Student
  • 483 Views
  • 1 replies
  • 0 likes

Solved!! University not on the list

Hi! I tried to sign up for the student discount, but I could not find University of the Arts Helsinki, Sibelius Academy. Maybe I did not find something, as I am quite new to Spotify. Hope someone can help, Emīlija

Newbie

Hi!   I tried to sign up for the student discount, but I could not find University of the Arts Helsinki, Sibelius Academy.    Maybe I did not find something, as I am quite new to S...

Loxer

Community Legend

2593 Views

1 replies

0 likes

Student
  • 2593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Etudiant pour lyceen

BonjourEtant lycéen depuis cette année j'ai de l'argent de poche peu élevée et je voudrais savoir si se serait possible d'avoir le tarif réduitMerci d'avance

Newbie

Bonjour Etant lycéen depuis cette année j'ai de l'argent de poche peu élevée et je voudrais savoir si se serait possible d'avoir le tarif réduit Merci d'avance 

SergioDavid

Roadie

4958 Views

1 replies

0 likes

Student
  • 4958 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged full Premium but I am a student

Hello, I was charged 10.09 today and I should be being charged 5$ for student premium. It says I have full premium. This is an error. I am still a student (no reason why I wouldnt be...). Please help, I am trying to reach out to Spotify and would lik...

Regular

Hello, I was charged 10.09 today and I should be being charged 5$ for student premium. It says I have full premium. This is an error. I am still a student (no reason why I wouldnt be...). Please help...

SergioDavid

Roadie

577 Views

1 replies

0 likes

premium for students error
  • 577 Views
  • 1 replies
  • 0 likes

Student not found

PlanPremium Student + Hulu DiscountCountry United StatesDevice(Samsung Galaxy S7, Dell Inspiron 14)Operating System(Android, Windows 10) My Question or Issue I am trying to get the Student + Hulu discount but it says that they can't find my informati...

Newbie

Plan Premium Student + Hulu Discount Country  United States Device (Samsung Galaxy S7, Dell Inspiron 14) Operating System (Android, Windows 10)   My Question or Issue  I am t...

Loxer

Community Legend

479 Views

1 replies

0 likes

Student discount USA
  • 479 Views
  • 1 replies
  • 0 likes

Solved!! Student account

PlanPremium/StudentCountry PolandDevice Hello, my student/premium account has been deactivated since June. I'm student till September. What is going on there? I have to pay normal price since June.

Newbie

Plan Premium/Student Country  Poland Device   Hello, my student/premium account has been deactivated since June. I'm student till September. What is going on there? I have to pay norm...

sprousej98

Roadie

1209 Views

3 replies

0 likes

  • 1209 Views
  • 3 replies
  • 0 likes

Superuser Contribution "We're all mixed up" error

I am trying to sign my family up on the Family Premium plan. I am already a premium user. Everytime I click on the "Get Started" button, I get the same error message. I looked up my problem online and the only response from spotify is to clear your c...

Casual Listener

  I am trying to sign my family up on the Family Premium plan. I am already a premium user. Everytime I click on the "Get Started" button, I get the same error message. I looked up my problem o...

Alfredo

Roadie

3546 Views

3 replies

0 likes

  • 3546 Views
  • 3 replies
  • 0 likes

Problem with Student Discount renewal

PlanPremium for studentsCountrySpainDeviceiPhone 6s, DesktopMy Question or IssueI'm finding it impossible to renew my Student plan after the 12 month offer because when I try to change my plan and click "Obtain Premium" in the Student renewal page it...

Casual Listener

Plan Premium for students Country Spain Device iPhone 6s, Desktop My Question or Issue I'm finding it impossible to renew my Student plan after the 12 month offer because when I try to c...

Luke

Community Legend

1485 Views

3 replies

0 likes

Student
  • 1485 Views
  • 3 replies
  • 0 likes

Student Account Billing Issue

PlanStudent PremiumCountryUnited StatesDeviceiPhone 6S My Question or IssueHello, I have a Student Premium account. It had expired after June 14th and I renewed it on July 12th, however, I was stilled charged $9.99 on July 14th (my new cycle) althoug...

Casual Listener

Plan Student Premium Country United States Device iPhone 6S   My Question or Issue Hello, I have a Student Premium account. It had expired after June 14th and I renewed it on July 12th, ...

Luke

Community Legend

642 Views

3 replies

0 likes

Student
  • 642 Views
  • 3 replies
  • 0 likes

Conta universitária

Eu e meu namorado usamos a conta premium com desconto universitário por um ano, não tivemos problema. Mês passado recebi uma cobrança de R$16,90 e AMBOS renovamos as contas. Recebemos os e-mails de renovação, tínhamos sido aprovados novamente. Hoje r...

Newbie

  Eu e meu namorado usamos a conta premium com desconto universitário por um ano, não tivemos problema.  Mês passado recebi uma cobrança de R$16,90 e AMBOS renovamos as contas.  Rec...

Bittencourt

Spotify Star

798 Views

1 replies

0 likes

cobrança
conta
estudante
  • 798 Views
  • 1 replies
  • 0 likes

Student discount stolen

Someone is using my name to get the student discount. I want to pay for premium monthly but cannot get the discount because my information is already linked to another account. I did not set up any other accounts.

Newbie

Someone is using my name to get the student discount. I want to pay for premium monthly but cannot get the discount because my information is already linked to another account. I did not set up any o...

Noah

Spotify Star

835 Views

1 replies

0 likes

Student
  • 835 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue signing up to Unidays

Anyone else experiencing issues signing up to Unidays? Service down maybe?

Newbie

   Anyone else experiencing issues signing up to Unidays? Service down maybe?  

Alfredo

Roadie

658 Views

1 replies

0 likes

Student
  • 658 Views
  • 1 replies
  • 0 likes

Solved!! Can I use my ISIC Student card to prove that i am a student?

I live in Latvija,and your sheerID system have my university in their list(Latvijas Lauksaimniecibas universitate) or (LLU) and I wanted to know ,if I can use my ISIC card as identification?( this one: https://www.swedbank.lv/private/d2d/cards/debit_...

Music Fan

  I live in Latvija,and your sheerID system have my university in their list(Latvijas Lauksaimniecibas universitate) or (LLU) and I wanted to know ,if I can use my ISIC card as identificat...

Loxer

Community Legend

6480 Views

3 replies

1 likes

Student
  • 6480 Views
  • 3 replies
  • 1 likes

Premium + Hulu for Students

PlanPremiumCountryUSAMy Question or Issue So I already have premium, but im trying to change my account to the Premium + Hulu for students. I put in my information (name, school, and DOB), and it keeps saying I am not eligible for the discount. How d...

Newbie

Plan Premium Country USA My Question or Issue  So I already have premium, but im trying to change my account to the Premium + Hulu for students. I put in my information (name, school, and D...

Keanu_C

Community Legend

916 Views

1 replies

0 likes

Hulu
Premium
students
  • 916 Views
  • 1 replies
  • 0 likes