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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44805 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44805 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20435 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20435 Views
  • 14 replies
  • 0 likes

Spotify for student

Buongiorno, ho ricevuto una mail che mi dice che la mia posizione di studente e stata verificata. Mi rimanda a un link dove di nuovo devo inserire i dati della mia carta di credito, ma avevo gia effettuato il pagamento prima che mi verificassero lo s...

  • Regular
  • Buongiorno,  ho ricevuto una mail che mi dice che la mia posizione di studente e stata verificata.   Mi rimanda a un link dove di nuovo devo inserire i dati della mia carta di credito, m...
  • Rossana11
  • Casual Listener
  • 975 Views
  • 11 replies
  • 0 likes
  • 975 Views
  • 11 replies
  • 0 likes

Superuser Contribution About student discount

I signed up, The money was withdrawn from my card. But it still seems to be free...

  • Newbie
  • I signed up, The money was withdrawn from my card. But it still seems to be free...
  • SergioDavid
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • Student
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution NECESITO AYUDA !!

Hola soy Judith, ayer dia 6 de mayo quise solicitar el premium para estudiantes, en primer lugar añadi sin querer dos veces mis datos de pago, el primero sin adjuntar ningun tipo de documento, y el segundo con documento. La cosa es que se me ha cobra...

  • Newbie
  • Hola soy Judith, ayer dia 6 de mayo quise solicitar el premium para estudiantes, en primer lugar añadi sin querer dos veces mis datos de pago, el primero sin adjuntar ningun tipo de documento, y el s...
  • SergioDavid
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount - Free Trial

Dear community, I subscribed on the normal plan and then realised there is a student plan. Should I change now and the free trial will continue or I have to wait until the free trial and then I am still able to change? Thanks!

  • Newbie
  • Dear community,   I subscribed on the normal plan and then realised there is a student plan.   Should I change now and the free trial will continue or I have to wait until the free tria...
  • SergioDavid
  • Roadie
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify take my money for nothing

I wanted to buy premium with student discounts. I entered my ininal card informations all correctly. The price was taken from my card but now I can't reach my premium account. I want to solve my problem immediately.

  • Newbie
  • I wanted to buy premium with student discounts. I entered my ininal card informations all correctly. The price was taken from my card but now I can't reach my premium account. I want to solve my prob...
  • SergioDavid
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • Student
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unidays verified student status, but still unable to get discount on spotify

Unidays verified my student status, but after trying to link my unidays account and spotify account, it says the discount is unavailable in my country, but I am attending a college in the US. Spotify (SheerID) still can't verify my status.

  • Newbie
  • Unidays verified my student status, but after trying to link my unidays account and spotify account, it says the discount is unavailable in my country, but I am attending a college in the US. Spotify...
  • SergioDavid
  • Roadie
  • 385 Views
  • 1 replies
  • 0 likes
  • Student
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tenho Spotify Universitário e me cobraram Spotify Premium

Pessoal, estou com um problema. Minha conta sempre foi Spotify Universitário e hoje lançaram no meu cartão o Valor da conta Premium R$16,90. Como devo proceder? O correto seria R$8,50. < Screenshot removed for security >

  • Casual Listener
  • Pessoal, estou com um problema. Minha conta sempre foi Spotify Universitário e hoje lançaram no meu cartão o Valor da conta Premium R$16,90. Como devo proceder? O correto seria R$8,50.   ...
  • Melody
  • Spotify
  • 603 Views
  • 3 replies
  • 0 likes
  • Other
  • 603 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error 404

I got email from sheerID. They send me link to finish my application for student discount. But it doesn’t work. I can’t finish it...

  • Casual Listener
  • I got email from sheerID. They send me link to finish my application for student discount. But it doesn’t work. I can’t finish it...
  • SergioDavid
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Over charged

I just signed up for the student plan and I have been charged $5.37 4 times.. how do I get a refund on the other three? I didn’t sign up for 4 months and it said it would only be $5.37 ..

  • Newbie
  • I just signed up for the student plan and I have been charged $5.37 4 times.. how do I get a refund on the other three? I didn’t sign up for 4 months and it said it would only be $5.37 .. 
  • Maxim
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

No me llega correo de confirmación en el plan estudiantes.

Hace dos días andé el documento que certifica mi calidad de estudiante en una universidad pero no me llega el correo de confirmación de la suscripción premium. Cuanto demora en llegar el correo?

  • Newbie
  • Hace dos días andé el documento que certifica mi calidad de estudiante en una universidad pero no me llega el correo de confirmación de la suscripción premium. Cuanto demora en llegar el correo? 
  • CRISTHIANHERNAN
  • Casual Listener
  • 12588 Views
  • 24 replies
  • 2 likes
  • 12588 Views
  • 24 replies
  • 2 likes

Ya me cobraron la mensualidad con descuento de estudiante y no tengo premium

Envie mi horario para que comprobaran que era estudiante y cuando revise ya me habian cobrado el servicio pero sigo sin tener Spotify Premium

  • Newbie
  • Envie mi horario para que comprobaran que era estudiante y cuando revise ya me habian cobrado el servicio pero sigo sin tener Spotify Premium
  • rrodartesolis74
  • Newbie
  • 632 Views
  • 1 replies
  • 0 likes
  • 632 Views
  • 1 replies
  • 0 likes

Unsuccessful purchase

I thought that the student subscription applies to schoolchildren too.After the purchase I was not allowed to choose my school (because there were lists only of Latvian universities), but the money was already gone.How do i get my money back?

  • Newbie
  • I thought that the student subscription applies to schoolchildren too. After the purchase I was not allowed to choose my school (because there were lists only of Latvian universities), but the money...
  • Maxim
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • Premium payment problem
    Student
  • 446 Views
  • 1 replies
  • 0 likes

Solved!! Renovação do Spotify para Universitários

Olá, Estava cadastrado no plano premium universitário. Como já fazia 12 meses, eu acabei renovando o plano universitário conforme recebi pelo e-mail. Porém, após renovar o plano, não foi descontado o valor de R$ 8,50 e sim o valor de R$ 16,90. Consta...

  • Casual Listener
  • Olá,   Estava cadastrado no plano premium universitário. Como já fazia 12 meses, eu acabei renovando o plano universitário conforme recebi pelo e-mail. Porém, após renovar o plano, não foi des...
  • hyagogoularte
  • Casual Listener
  • 1852 Views
  • 2 replies
  • 0 likes
  • 1852 Views
  • 2 replies
  • 0 likes

Migração conta premium para universitária

Olá, como faço para migrar da conta premium para a universitária. Será necessário fazer o cancelamento da premium atual e abrir outra conta universitária?

  • Newbie
  • Olá, como faço para migrar da conta premium para a universitária. Será necessário fazer o cancelamento da premium atual e abrir outra conta universitária?
  • Bittencourt
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

switching from premium to student

Hi i have spotify premium but want to change to a student account, do i need to cancel the premium first before changing or do i just switch in my account settings?

  • Newbie
  • Hi i have spotify premium but want to change to a student account, do i need to cancel the premium first before changing or do i just switch in my account settings?  
  • Gspresq9791
  • Newbie
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Solved!! Spotify took my money HELP

Hey!I was trying to upgrade to student spotify. I entered my credit card details then i realized that my college wasnt listed. But spotify took my 5 euros? what should i do know? I just want my money back. btw sorry for my bad english

  • Regular
  • Hey! I was trying to upgrade to student spotify. I entered my credit card details then i realized that my college wasnt listed. But spotify took my 5 euros? what should i do know? I just want my mon...
  • Luke
  • Spotify Star
  • 611 Views
  • 8 replies
  • 0 likes
  • 611 Views
  • 8 replies
  • 0 likes

Premium for Students not working

Hi! I just bought Spotify Premium for students, I paid. Now, I don't have ads, but still can't listening to music offline, don't know why. I tried to log out and in, but it doesn't work. Can you help me, please? Thanks! Natalia

  • Newbie
  • Hi! I just bought Spotify Premium for students, I paid. Now, I don't have ads, but still can't listening to music offline, don't know why. I tried to log out and in, but it doesn't work. Can you h...
  • Bethany_Dawn
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Hulu with my Student Account

I have the student account but I can't activate Hulu. They day there is an error how can I change this?

  • Newbie
  • I have the student account but I can't activate Hulu.  They day there is an error how can I change this?
  • Keanu_C
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Plano Universitario

Preenchi todas as informações para o plano universitario porém após os dados do cartão dizia que redirecionaria para a confirmação de estudante mas nada aconteceu, o valor foi cobrado porém o plano continua como o Free.

  • Newbie
  • Preenchi todas as informações para o plano universitario porém após os dados do cartão dizia que redirecionaria para a confirmação de estudante mas nada aconteceu, o valor foi cobrado porém o plano c...
  • Bittencourt
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Spotify estudiantes

Ya haces unas horas lleno todo para tener la cuenta de Spotify para estudiantes incluso me debitaron el saldo ya de risa tarjeta y aun me llega el correo que hago ?

  • Newbie
  • Ya haces unas horas lleno todo para tener la cuenta de Spotify para estudiantes incluso me debitaron el saldo ya de risa tarjeta y aun me llega el correo que hago ?
  • andresvaroso
  • Newbie
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes