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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
PlanPremium/StudentCountry USADevicePC, iPhone 7Operating SystemWindows
10 My Question or Issue Someone please help me before I lose my mind.
First of all, why doesn't Spotify have an EMAIL or CUSTOMER SERVICE
hotline? Any time I try to click on a FA...
Plan Premium/Student Country USA Device PC, iPhone 7 Operating System Windows 10 My Question or Issue Someone please help me before I lose my mind. First of all, ...
hey guys, yesterday i got the email that being a student had been
confirmed. The email does not contain any links. Whats next? Every time
i click on "student discount", it says i have to do the verification
again. And this shows up:"You have already ...
hey guys, yesterday i got the email that being a student had been confirmed. The email does not contain any links. Whats next? Every time i click on "student discount", it says i have to do the verif...
PlanStudentCountry FranceDeviceXperia aqua (android) + asus pc (win 10)
I got a problem with my student discount account. I try to understand if
it's different than premium because on my account I can't listen an
artist unless interruption by another...
Plan Student Country France Device Xperia aqua (android) + asus pc (win 10) I got a problem with my student discount account. I try to understand if it's different than premium be...
I've completed the steps for the student discount but have no idea if
it's been applied or not... All I get is this page and there is no way
to proceed. After clicking "get discount" I get this page which directs
me nowhere.... and is not clear if I ...
...iscount" I get this page which directs me nowhere.... and is not clear if I have discount or not! notice there isn't a check mark for "get premium for students" Plan Premium Canada D...
I am a soon to be college student that will be attending a large public
university covered by Spotify's student plan, but my question is when
will I be able to apply the plan to my premium subscription? I am
looking to avoid paying for the regular pr...
I am a soon to be college student that will be attending a large public university covered by Spotify's student plan, but my question is when will I be able to apply the plan to my premium subscripti...
I paid for my account with the student discount and should have been
charged $4.99 for my premium account. My card was charged $4.99, 3
different times, so I was charged $15. Will I get this money back or
will this pay for my account for 3 months?
I paid for my account with the student discount and should have been charged $4.99 for my premium account. My card was charged $4.99, 3 different times, so I was charged $15. Will I get this money ba...
I am being charged for the spotify student discount, but do not have
access to what’s offered within the discount! Is there any way to get my
money back?
I am being charged for the spotify student discount, but do not have access to what’s offered within the discount! Is there any way to get my money back?
I currently had to switch from student to premuim and back to student in
order to reverify my student status. However, I have now lost the
ability to use Hulu until the date my bill changes to apply the new
plan. Is there any way to access Hulu befor...
I currently had to switch from student to premuim and back to student in order to reverify my student status. However, I have now lost the ability to use Hulu until the date my bill changes to apply ...
I am a soon to be college student that will be attending a large public
university covered by Spotify's student plan, but my question is when
will I be able to apply the plan to my premium subscription? I am
looking to avoid paying for the regular pr...
I am a soon to be college student that will be attending a large public university covered by Spotify's student plan, but my question is when will I be able to apply the plan to my premium subscripti...
PlanPremiumCountry USADeviceiPhone 10, Windows Desktop AppOperating
SystemiOS 11, Windows 10 My Question or Issue I am trying to swith the
to the student plan before I head off to school, but my information
didn't sync correctly and my Facebook age (...
Plan Premium Country USA Device iPhone 10, Windows Desktop App Operating System iOS 11, Windows 10 My Question or Issue I am trying to swith the to the student plan bef...
So I have a student premium, so I also get a hulu subscription. After
several days of trying to link my accounts, it finally work. However
once I sign in to hulu it doesn't have a subscription, and instead of
being able to view shows, I am directed t...
So I have a student premium, so I also get a hulu subscription. After several days of trying to link my accounts, it finally work. However once I sign in to hulu it doesn't have a subscription, and i...
I currently have the student discount with hulu, but I'm thinking about
also adding HBO to my hulu scubscription. Would it be easy to downgrade
back to the basic Hulu + Spotify student plan if i dont want HBO
anymore? Also would the spotify price cha...
I currently have the student discount with hulu, but I'm thinking about also adding HBO to my hulu scubscription. Would it be easy to downgrade back to the basic Hulu + Spotify student plan if i dont...
I just created Spotify premium for students yesterday and it doesn't let
me link or set up hulu. What it keeps telling me is this, "We've hit a
snagGive it another try. If that doesn't work, please let spotify know."
I alredy contacted hulu support t...
I just created Spotify premium for students yesterday and it doesn't let me link or set up hulu. What it keeps telling me is this, "We've hit a snag Give it another try. If that doesn't work,&n...
I tried to join a family plan and received the error "Ops... something
went wrong". Sometime after I tried to purchase a premium plan and I
received the same error. Something is wrong with my account that doesn't
let me join any plan other than the f...
I tried to join a family plan and received the error "Ops... something went wrong". Sometime after I tried to purchase a premium plan and I received the same error. Something is wrong with my account...
PlanPremiumCountryUSADeviceiPhone SE, Macbook Pro Early 2015Operating
SystemiOS 11.4.1, OS X El Capitan My Question or IssueI had Spotify
Premium for Students, with Hulu, but at some point this year, without my
knowledge, Spotify gave me a regular su...
Plan Premium Country USA Device iPhone SE, Macbook Pro Early 2015 Operating System iOS 11.4.1, OS X El Capitan My Question or Issue I had Spotify Premium for Students, with Hulu, b...
Hi, I'm new here so sorry if this is the wrong section to post. My
problem is regarding the student premium option. I have recently
enrolled in a university and have been told that i can use my uni email
address to qualify for Spotify Premium Student...
Hi, I'm new here so sorry if this is the wrong section to post. My problem is regarding the student premium option. I have recently enrolled in a university and have been told that i can use...
So, I was able to reactive my Premium recently, and now I'm trying to
add the Hulu plan to my account again. However, every button on the site
that allows me to "add hulu" just link back to each other. If I start
from the account overview, it'll take...
So, I was able to reactive my Premium recently, and now I'm trying to add the Hulu plan to my account again. However, every button on the site that allows me to "add hulu" just link back to each othe...
As the title says,I was fixing up my payment method and thought I could
avail the student discount in the middle of transferring schools so I
filed the required fields in the credit card section. But after that
there was a verification process for th...
As the title says, I was fixing up my payment method and thought I could avail the student discount in the middle of transferring schools so I filed the required fields in the credit card section. B...
I am 18, and will be attending University of Maryland, Baltimore County
in about a month. I have received news from my school saying that I can
apply for Student Discount, but when I go to apply it says I am not
eligible. I even tried to make a new s...
I am 18, and will be attending University of Maryland, Baltimore County in about a month. I have received news from my school saying that I can apply for Student Discount, but when I go to apply it s...