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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134286 Views

98 replies

137 likes

Premium for Students
  • 134286 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31505 Views

19 replies

1 likes

Premium for Students
  • 31505 Views
  • 19 replies
  • 1 likes

Superuser Contribution Problems with premium for students

Hello, it turns out that I subscribed to the spotify premium plan for students, but I did not receive a message to my email, it was done twice, and I still have not received the email confirming that the subscription to the premium for students was a...

Newbie

Hello, it turns out that I subscribed to the spotify premium plan for students, but I did not receive a message to my email, it was done twice, and I still have not received the email confirming t...

Melody

Spotify

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes

Student email isn’t working

I want to get a student discount and I have a student/school email however when I try to change from a premium to a student premium account it says the email is already in use when it isn’t. I have already contacted unidays about it but they have sai...

Newbie

I want to get a student discount and I have a student/school email however when I try to change from a premium to a student premium account it says the email is already in use when it isn’t. I have a...

RobiP

Gig Goer

313 Views

1 replies

0 likes

Student
  • 313 Views
  • 1 replies
  • 0 likes

Spotify for Universitary Students

So, i entered my card details and i had to proceed to insert my documents that proves I am a student, so i left the app to do some photos. I returned to the app, enterd my card details back again and i can't pay, because they have taken my 4.99 euros...

Casual Listener

So, i entered my card details and i had to proceed to insert my documents that proves I am a student, so i left the app to do some photos. I returned to the app, enterd my card details back again and...

doninhomg

Newbie

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Student Discount in Bulgaria

Hello, Is there an option to enable student discount in Spotify for Bulgarian students ? When I tray to change the subscription plan, all it gives me, as options is switching back to Free, Family and Yearly membership. If there is no option to use th...

Newbie

Hello,   Is there an option to enable student discount in Spotify for Bulgarian students ?   When I tray to change the subscription plan, all it gives me, as options is switching b...

Trombon

Visitor

8685 Views

7 replies

3 likes

  • 8685 Views
  • 7 replies
  • 3 likes

Accidentally subscribed to premium

Hello, Today I accidentally subscribed to the regular €9.99 monthly subscription instead of the €4.99 student subscription. Is there a way to get a refund so I can subscribe to the student subscription?

Newbie

Hello,   Today I accidentally subscribed to the regular €9.99 monthly subscription instead of the €4.99 student subscription. Is there a way to get a refund so I can subscribe to the student s...

Maxim

Spotify Star

280 Views

1 replies

0 likes

Student
  • 280 Views
  • 1 replies
  • 0 likes

Paid successfully but still free account [Student]

I just paid for student premium but my account is still "free" for 8~ hours? Please fix this or give me my money back, thank you.

Regular

I just paid for student premium but my account is still "free" for 8~ hours? Please fix this or give me my money back, thank you.

emir2

Regular

378 Views

3 replies

1 likes

Student
  • 378 Views
  • 3 replies
  • 1 likes

Student Discount

I paid for premium by paying as a student. And the money has charged from me and account did not upgraded to premium. What should I do?

Visitor

I paid for premium by paying as a student. And the money has charged from me and account did not upgraded to premium. What should I do? 

Luke

Spotify Star

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año.

Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año. Me quedan dos días y me llegó un correo que dice que pique en extender subscripción pero no funciona no pasa nada.

Newbie

Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año. Me quedan dos días y me llegó un correo que dice que pique en extender subscripción pero no funciona no pasa nada.

Alfredo

Roadie

3728 Views

1 replies

0 likes

  • 3728 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student verification

I'm trying to sign up for the premium student account and my account is currently on hold. Would it be good enough verification if I use my financial statement as my evidence? It has dates on it, the institution name and my full name as well

Newbie

I'm trying to sign up for the premium student account and my account is currently on hold. Would it be good enough verification if I use my financial statement as my evidence? It has dates on it, the...

Alfredo

Roadie

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta premium

Assinei o Plano Premium para universitários, o valor já foiu creditado no cartão, mas ainda estou com o plano free. E agora?

Visitor

Assinei o Plano Premium para universitários, o valor já foiu creditado no cartão, mas ainda estou com o plano free. E agora? 

Alfredo

Roadie

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

Problemas na Verificação de Estudante do SheerID

Boa tarde,Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam presentes nos documentos de comprovação que enviei (Hi...

Casual Listener

Boa tarde, Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam p...

Renanvolcov

Casual Listener

7301 Views

2 replies

0 likes

  • 7301 Views
  • 2 replies
  • 0 likes

Paid for Student Premium and have been charged but account is not upgraded

Hi there, I have cancelled by former standard Premium spotify account and signed up and paid for a student premium account (as I am a student studying in the UK). My UniDays account is associated with my university email and my spotify account with m...

Newbie

Hi there,    I have cancelled by former standard Premium spotify account and signed up and paid for a student premium account (as I am a student studying in the UK). My UniDays account is...

Luke

Spotify Star

397 Views

1 replies

0 likes

Account
Premium
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution I bought Preimum for Student, I paid the fee but there is no signs of Premium.

Hey!I bought Premium at April 1st then I cancelled it at April 19th. Two days ago, March 1st, I bought Premium again, and payment was succesful; I paid the fee but my account is still Free. I've already reached support but I wanted to give it a shot ...

Newbie

Hey! I bought Premium at April 1st then I cancelled it at April 19th. Two days ago, March 1st, I bought Premium again, and payment was succesful; I paid the fee but my account is still Free. 😞 I've...

Alfredo

Roadie

235 Views

1 replies

0 likes

Student
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why force students to use a credit card?

Hi, I'd like to make use of Spotify Student, again. But what I don't understand is, why there's no Paypal or IBAN payment method for this type of subscription. In what way is it different from the normal premium? Why do you assume students have credi...

Newbie

...ormal premium? Why do you assume students have credit cards? I don't want to pay a yearly fee for a credit card just so that I can pay for Spotify. Of course I can set up a payment method with s...

Alfredo

Roadie

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Attesa attivazione Premium studenti

Buongiorno, è da ormai più di una settimana che ho fatto la richiesta per spotify Premium studenti e sto ancora aspettando conferma. In più di questa mia richiesta non c’è nessuna traccia nè sul profilo nè mi sono arrivate email. L’unica è quella che...

Newbie

Buongiorno, è da ormai più di una settimana che ho fatto la richiesta per spotify Premium studenti e sto ancora aspettando conferma. In più di questa mia richiesta non c’è nessuna traccia nè sul prof...

Alfredo

Roadie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan de estudiante PAGO RETENIDO

Hola.Me subscribí a Spotify para estudiantes. Erróneamente hice el pago dos veces. Mi verificación en SheerID fue aceptada, pero ahora no puedo pagar debido a los 2 pagos retenidos. Tampoco puedo cancelar la compra puesto que aún no aparezco como Pre...

Newbie

Hola. Me subscribí a Spotify para estudiantes. Erróneamente hice el pago dos veces. Mi verificación en SheerID fue aceptada, pero ahora no puedo pagar debido a los 2 pagos retenidos. Tampoco puedo c...

Alfredo

Roadie

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compré Spotfy para universitarios y no se actualizó a premium

El 18 de marzo realicé la compra de Spotify premium con descuentos para universitarios, recibí un correo diciendo que la verificación de SheerID fue realizada con éxito, se descontó el valor en mi tarjeta, pero aún siendo 3 de mayo la cuenta no se ha...

Newbie

El 18 de marzo realicé la compra de Spotify premium con descuentos para universitarios, recibí un correo diciendo que la verificación de SheerID fue realizada con éxito, se descontó el valor en ...

Alfredo

Roadie

370 Views

1 replies

0 likes

premium universitarios
  • 370 Views
  • 1 replies
  • 0 likes

qualify for student discount

I have recently submitted my enrollment deposit (about a month ago) for my college next year to be a freshman and was wondering when I would qualify to be able to recieve the student premium discount? does anyone know?

Visitor

I have recently submitted my enrollment deposit (about a month ago) for my college next year to be a freshman and was wondering when I would qualify to be able to recieve the student premium discount...

Keanu_C

Community Legend

376 Views

1 replies

0 likes

Student
  • 376 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium for Students-Transferring schools

I'm transferring from one university to another this year. Will this mess with my account? I know there's the 12 month thing where it will end for me in September. So will I have to reapply after September or will it carryover since I'm at another un...

Newbie

I'm transferring from one university to another this year. Will this mess with my account? I know there's the 12 month thing where it will end for me in September. So will I have to reapply after Sep...

Bethany_Dawn

Community Legend

3014 Views

1 replies

0 likes

Student discount USA
  • 3014 Views
  • 1 replies
  • 0 likes

Paying Student Discount with Voucher

Hello dear Community, so i bought a vocher today and on the austrian webside it tells me that i can pay the premium cost with this voucher, but when i try upgrade to premium i have to have an kredit card but i dont own one. so how can i get the stude...

Newbie

Hello dear Community,    so i bought a vocher today and on the austrian webside it tells me that i can pay the premium cost with this voucher, but when i try upgrade to premium ...

Maxim

Spotify Star

469 Views

1 replies

0 likes

Activation
Credit Card
voucher
  • 469 Views
  • 1 replies
  • 0 likes