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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

15752 Views

11 replies

1 likes

Premium for Students
  • 15752 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Mimi_1

Visitor

151533 Views

108 replies

146 likes

Premium for Students
  • 151533 Views
  • 108 replies
  • 146 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

35354 Views

19 replies

1 likes

Premium for Students
  • 35354 Views
  • 19 replies
  • 1 likes

Solved!! Student account

PlanPremium/StudentCountry PolandDevice Hello, my student/premium account has been deactivated since June. I'm student till September. What is going on there? I have to pay normal price since June.

Newbie

Plan Premium/Student Country  Poland Device   Hello, my student/premium account has been deactivated since June. I'm student till September. What is going on there? I have to pay norm...

sprousej98

Roadie

1249 Views

3 replies

0 likes

  • 1249 Views
  • 3 replies
  • 0 likes

Superuser Contribution "We're all mixed up" error

I am trying to sign my family up on the Family Premium plan. I am already a premium user. Everytime I click on the "Get Started" button, I get the same error message. I looked up my problem online and the only response from spotify is to clear your c...

Casual Listener

  I am trying to sign my family up on the Family Premium plan. I am already a premium user. Everytime I click on the "Get Started" button, I get the same error message. I looked up my problem o...

Alfredo

Roadie

3570 Views

3 replies

0 likes

  • 3570 Views
  • 3 replies
  • 0 likes

Problem with Student Discount renewal

PlanPremium for studentsCountrySpainDeviceiPhone 6s, DesktopMy Question or IssueI'm finding it impossible to renew my Student plan after the 12 month offer because when I try to change my plan and click "Obtain Premium" in the Student renewal page it...

Casual Listener

Plan Premium for students Country Spain Device iPhone 6s, Desktop My Question or Issue I'm finding it impossible to renew my Student plan after the 12 month offer because when I try to c...

Luke

Community Legend

1508 Views

3 replies

0 likes

Student
  • 1508 Views
  • 3 replies
  • 0 likes

Student Account Billing Issue

PlanStudent PremiumCountryUnited StatesDeviceiPhone 6S My Question or IssueHello, I have a Student Premium account. It had expired after June 14th and I renewed it on July 12th, however, I was stilled charged $9.99 on July 14th (my new cycle) althoug...

Casual Listener

Plan Student Premium Country United States Device iPhone 6S   My Question or Issue Hello, I have a Student Premium account. It had expired after June 14th and I renewed it on July 12th, ...

Luke

Community Legend

667 Views

3 replies

0 likes

Student
  • 667 Views
  • 3 replies
  • 0 likes

Conta universitária

Eu e meu namorado usamos a conta premium com desconto universitário por um ano, não tivemos problema. Mês passado recebi uma cobrança de R$16,90 e AMBOS renovamos as contas. Recebemos os e-mails de renovação, tínhamos sido aprovados novamente. Hoje r...

Newbie

  Eu e meu namorado usamos a conta premium com desconto universitário por um ano, não tivemos problema.  Mês passado recebi uma cobrança de R$16,90 e AMBOS renovamos as contas.  Rec...

Bittencourt

Spotify Star

818 Views

1 replies

0 likes

cobrança
conta
estudante
  • 818 Views
  • 1 replies
  • 0 likes

Student discount stolen

Someone is using my name to get the student discount. I want to pay for premium monthly but cannot get the discount because my information is already linked to another account. I did not set up any other accounts.

Newbie

Someone is using my name to get the student discount. I want to pay for premium monthly but cannot get the discount because my information is already linked to another account. I did not set up any o...

Noah

Spotify Star

849 Views

1 replies

0 likes

Student
  • 849 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue signing up to Unidays

Anyone else experiencing issues signing up to Unidays? Service down maybe?

Newbie

   Anyone else experiencing issues signing up to Unidays? Service down maybe?  

Alfredo

Roadie

669 Views

1 replies

0 likes

Student
  • 669 Views
  • 1 replies
  • 0 likes

Solved!! Can I use my ISIC Student card to prove that i am a student?

I live in Latvija,and your sheerID system have my university in their list(Latvijas Lauksaimniecibas universitate) or (LLU) and I wanted to know ,if I can use my ISIC card as identification?( this one: https://www.swedbank.lv/private/d2d/cards/debit_...

Music Fan

  I live in Latvija,and your sheerID system have my university in their list(Latvijas Lauksaimniecibas universitate) or (LLU) and I wanted to know ,if I can use my ISIC card as identificat...

Loxer

Community Legend

6580 Views

3 replies

1 likes

Student
  • 6580 Views
  • 3 replies
  • 1 likes

Premium + Hulu for Students

PlanPremiumCountryUSAMy Question or Issue So I already have premium, but im trying to change my account to the Premium + Hulu for students. I put in my information (name, school, and DOB), and it keeps saying I am not eligible for the discount. How d...

Newbie

Plan Premium Country USA My Question or Issue  So I already have premium, but im trying to change my account to the Premium + Hulu for students. I put in my information (name, school, and D...

Keanu_C

Community Legend

931 Views

1 replies

0 likes

Hulu
Premium
students
  • 931 Views
  • 1 replies
  • 0 likes

Discounts for Students

PlanFree/PremiumCountry Device(Asus ZenFone 4 selfie)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tried to apply recently for the student discount and it told me to wait for 3 days and theu will email me but its been...

Newbie

Plan Free/Premium Country   Device (Asus ZenFone 4 selfie) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I tried to apply recent...

Loxer

Community Legend

516 Views

1 replies

0 likes

Student
  • 516 Views
  • 1 replies
  • 0 likes

Unable to get Student Status Verified

I am currently enrolled at a university in california, but every time i try to apply for the student discount, it says it cannot verify that I am a student when i am.

Newbie

I am currently enrolled at a university in california, but every time i try to apply for the student discount, it says it cannot verify that I am a student when i am.

Maxim

Spotify Star

482 Views

1 replies

0 likes

Student
  • 482 Views
  • 1 replies
  • 0 likes

Student Discount in Taiwan

 There's still no student discount in Taiwan.Still waiting for.

Newbie

  There's still no student discount in Taiwan. Still waiting for.

Maxim

Spotify Star

1373 Views

1 replies

5 likes

Student
  • 1373 Views
  • 1 replies
  • 5 likes

University removed from Eligibility list

PlanPremiumCountryUSA My Question or IssueMy university has been removed from the eligibility list for some reason. The help lines at both Spotify and SheerID have been completely unhelpful. How do I get my school added on this list? It is fully accr...

Newbie

Plan Premium Country USA      My Question or Issue My university has been removed from the eligibility list for some reason. The help lines at both Spotify and SheerID have been...

Loxer

Community Legend

452 Views

1 replies

0 likes

Student
  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

I had my student discount for 4 or 5 months without any problem, though I cancelled it at the 5th or 6th payment. Now I am trying to get premium with student discount. When I click on the renew button there says that I will get the premium account wi...

Visitor

I had my student discount for 4 or 5 months without any problem, though I cancelled it at the 5th or 6th payment. Now I am trying to get premium with student discount. When I click on the renew butto...

Alfredo

Roadie

783 Views

4 replies

0 likes

Student
  • 783 Views
  • 4 replies
  • 0 likes

Superuser Contribution Descuento de estudiante

Plan : Estudiante Free/Premium: Premium estudiante Country: México Device Iphone 6, Huwaei p20 Operating System Android My Question or Issue Me aprobaron el descuento de esrudiante y este se cobro con este precio durante 10 meses, despues de eso me c...

Newbie

  Plan : Estudiante Free/Premium: Premium estudiante Country: México   Device Iphone 6, Huwaei p20 Operating System Android   My Question or Issue  Me aproba...

William_13

Gig Goer

1230 Views

1 replies

0 likes

Student
  • 1230 Views
  • 1 replies
  • 0 likes

students subscription not available

Country GermanyOperating System(Android .) My Question or Issue why can't I have the students subscription? every time I try to get the students premium subscription spotify will show me this message "Discount not availableAlternatively you may wish ...

Casual Listener

  Country  Germany Operating System (Android .)   My Question or Issue  why can't I have the students subscription? every time I try to get the students premium s...

cmcaggia3

Newbie

893 Views

4 replies

0 likes

Student
  • 893 Views
  • 4 replies
  • 0 likes

Superuser Contribution My paysafecard

I charged my mypaysafecard with €50 EUR and i wanted to pay premium for 3 months but its allways refusing the payment and its telling me that the pin can not be used for this can Anyone help me ? PlanFree/PremiumCountry Im from belgium but im in spai...

Newbie

I charged my mypaysafecard with €50 EUR and i wanted to pay premium for 3 months but its allways refusing the payment and its telling me that the pin can not be used for this  can Anyone help ...

Julian

Moderator

1673 Views

1 replies

0 likes

paysafecard
  • 1673 Views
  • 1 replies
  • 0 likes

Cannot make use of student discount

Hello,I was using student account for one year. Lastweek I tried to renew my student account by verifing my status via SheerID. However, I could not take advantage of student discount. I should have paid 7 TRY instead of 14 TRY, but it took 14 TRY.Wh...

Casual Listener

Hello, I was using student account for one year. Lastweek I tried to renew my student account by verifing my status via SheerID. However, I could not take advantage of student discount. I should hav...

angelamcn

Casual Listener

512 Views

1 replies

0 likes

Student
  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verified student status, still charged full price.

Plan Premium for students Country Denmark My Question or Issue I had my students status re-newed 10th of June and received an e-mail from Spotify saying "You're verified"... I was still charged the full price for a Premium account in July, and would ...

Newbie

  Plan Premium for students    Country Denmark    My Question or Issue I had my students status re-newed 10th of June and received an e-mail from Spotify s...

SergioDavid

Roadie

1128 Views

1 replies

0 likes

Student
  • 1128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

Hi so I am suppose to have the student discount but I’m being charged more and I went to log on to my Hulu and it’s tellkng me I have to pay 7$ a month but before I didn’t

Newbie

Hi so I am suppose to have the student discount but I’m being charged more and I went to log on to my Hulu and it’s tellkng me I have to pay 7$ a month but before I didn’t 

SergioDavid

Roadie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes