Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8467 Views

5 replies

0 likes

Premium for Students
  • 8467 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12131 Views

10 replies

2 likes

Premium for Students
  • 12131 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22558 Views

11 replies

1 likes

Premium for Students
  • 22558 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165539 Views

110 replies

148 likes

Premium for Students
  • 165539 Views
  • 110 replies
  • 148 likes

Got double charged when I was renewing my subscription

As the title says,I was fixing up my payment method and thought I could avail the student discount in the middle of transferring schools so I filed the required fields in the credit card section. But after that there was a verification process for th...

Newbie

As the title says, I was fixing up my payment method and thought I could avail the student discount in the middle of transferring schools so I filed the required fields in the credit card section. B...

Luke

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

not eligible for student discount

I am 18, and will be attending University of Maryland, Baltimore County in about a month. I have received news from my school saying that I can apply for Student Discount, but when I go to apply it says I am not eligible. I even tried to make a new s...

Newbie

I am 18, and will be attending University of Maryland, Baltimore County in about a month. I have received news from my school saying that I can apply for Student Discount, but when I go to apply it s...

Keanu_C

Community Legend

574 Views

1 replies

0 likes

Student
  • 574 Views
  • 1 replies
  • 0 likes

Accessing my Student Discount

I recently signed up for the Spotify Student Discount, but it won't let me access the features (i.e. discounted price, Hulu) until my next payment cycle. Is there any way to fix this?

Newbie

I recently signed up for the Spotify Student Discount, but it won't let me access the features (i.e. discounted price, Hulu) until my next payment cycle. Is there any way to fix this?

Keanu_C

Community Legend

668 Views

1 replies

0 likes

Mobile
Subscription
  • 668 Views
  • 1 replies
  • 0 likes

Can't apply student premium

When I try to apply the student discount, it takes me to a page that says my student discount is available but I can't apply it.

Casual Listener

  When I try to apply the student discount, it takes me to a page that says my student discount is available but I can't apply it. 

Maxim

Spotify Star

640 Views

3 replies

0 likes

Student
  • 640 Views
  • 3 replies
  • 0 likes

student discount

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuestudent discount says I could not be found and I am in college.

Newbie

Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue student discount says I could not be found and I am in colle...

Maxim

Spotify Star

490 Views

1 replies

0 likes

Student
  • 490 Views
  • 1 replies
  • 0 likes

Can't activate Hulu

I have a Student Premium account and want to activate Hulu. After clicking on the "Get Started" button, I get a screen saying "Student Discount: available" and the dat e I'm a verified student. Yet I don't have any option to move forward that part. A...

Casual Listener

   I have a Student Premium account and want to activate Hulu. After clicking on the "Get Started" button, I get a screen saying "Student Discount: available" and the dat e I'm a verified ...

Keanu_C

Community Legend

1264 Views

1 replies

1 likes

Hulu
  • 1264 Views
  • 1 replies
  • 1 likes

Solved!! Premium is not activating

As a student I've decided to try Spotify premium for Students. I was charged 3.45 EUR for the subscription on the 28th of June, however today (on the 18th of July) my Premium plan hasn't been confirmed, eventhough I tried several times logging in and...

Visitor

As a student I've decided to try Spotify premium for Students. I was charged 3.45 EUR for the subscription on the 28th of June, however today (on the 18th of July) my Premium plan hasn't been c...

Luke

Community Legend

1058 Views

3 replies

0 likes

Student
  • 1058 Views
  • 3 replies
  • 0 likes

student

I was sent a student renew link. I’ve been trying to renew my student access with no success.

Casual Listener

I was sent a student renew link. I’ve been trying to renew my student access with no success.   

Keanu_C

Community Legend

854 Views

3 replies

0 likes

Student
  • 854 Views
  • 3 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes

PlanFree/PremiumCountry Chile My Question or Issuehace unas semanas, solicite el descuento para estusdiantes, spotify me confirmo el descuento y cobro a la tarjeta correspondiente. Al dia de hoy spotify sigue apareciendome como cuenta free a pesar de...

Newbie

    Plan Free/Premium Country  Chile     My Question or Issue hace unas semanas, solicite el descuento para estusdiantes, spotify me confirmo el descuento y cobro a ...

SergioDavid

Roadie

558 Views

1 replies

0 likes

Student
  • 558 Views
  • 1 replies
  • 0 likes

Solved!! University not on the list

Hi! I tried to sign up for the student discount, but I could not find University of the Arts Helsinki, Sibelius Academy. Maybe I did not find something, as I am quite new to Spotify. Hope someone can help, Emīlija

Newbie

Hi!   I tried to sign up for the student discount, but I could not find University of the Arts Helsinki, Sibelius Academy.    Maybe I did not find something, as I am quite new to S...

Loxer

Community Legend

2684 Views

1 replies

0 likes

Student
  • 2684 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Etudiant pour lyceen

BonjourEtant lycéen depuis cette année j'ai de l'argent de poche peu élevée et je voudrais savoir si se serait possible d'avoir le tarif réduitMerci d'avance

Newbie

Bonjour Etant lycéen depuis cette année j'ai de l'argent de poche peu élevée et je voudrais savoir si se serait possible d'avoir le tarif réduit Merci d'avance 

SergioDavid

Roadie

5100 Views

1 replies

0 likes

Student
  • 5100 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged full Premium but I am a student

Hello, I was charged 10.09 today and I should be being charged 5$ for student premium. It says I have full premium. This is an error. I am still a student (no reason why I wouldnt be...). Please help, I am trying to reach out to Spotify and would lik...

Regular

Hello, I was charged 10.09 today and I should be being charged 5$ for student premium. It says I have full premium. This is an error. I am still a student (no reason why I wouldnt be...). Please help...

SergioDavid

Roadie

651 Views

1 replies

0 likes

premium for students error
  • 651 Views
  • 1 replies
  • 0 likes

Student not found

PlanPremium Student + Hulu DiscountCountry United StatesDevice(Samsung Galaxy S7, Dell Inspiron 14)Operating System(Android, Windows 10) My Question or Issue I am trying to get the Student + Hulu discount but it says that they can't find my informati...

Newbie

Plan Premium Student + Hulu Discount Country  United States Device (Samsung Galaxy S7, Dell Inspiron 14) Operating System (Android, Windows 10)   My Question or Issue  I am t...

Loxer

Community Legend

547 Views

1 replies

0 likes

Student discount USA
  • 547 Views
  • 1 replies
  • 0 likes

Solved!! Student account

PlanPremium/StudentCountry PolandDevice Hello, my student/premium account has been deactivated since June. I'm student till September. What is going on there? I have to pay normal price since June.

Newbie

Plan Premium/Student Country  Poland Device   Hello, my student/premium account has been deactivated since June. I'm student till September. What is going on there? I have to pay norm...

sprousej98

Roadie

1370 Views

3 replies

0 likes

  • 1370 Views
  • 3 replies
  • 0 likes

Superuser Contribution "We're all mixed up" error

I am trying to sign my family up on the Family Premium plan. I am already a premium user. Everytime I click on the "Get Started" button, I get the same error message. I looked up my problem online and the only response from spotify is to clear your c...

Casual Listener

  I am trying to sign my family up on the Family Premium plan. I am already a premium user. Everytime I click on the "Get Started" button, I get the same error message. I looked up my problem o...

Alfredo

Roadie

3645 Views

3 replies

0 likes

  • 3645 Views
  • 3 replies
  • 0 likes

Problem with Student Discount renewal

PlanPremium for studentsCountrySpainDeviceiPhone 6s, DesktopMy Question or IssueI'm finding it impossible to renew my Student plan after the 12 month offer because when I try to change my plan and click "Obtain Premium" in the Student renewal page it...

Casual Listener

Plan Premium for students Country Spain Device iPhone 6s, Desktop My Question or Issue I'm finding it impossible to renew my Student plan after the 12 month offer because when I try to c...

Luke

Community Legend

1604 Views

3 replies

0 likes

Student
  • 1604 Views
  • 3 replies
  • 0 likes

Student Account Billing Issue

PlanStudent PremiumCountryUnited StatesDeviceiPhone 6S My Question or IssueHello, I have a Student Premium account. It had expired after June 14th and I renewed it on July 12th, however, I was stilled charged $9.99 on July 14th (my new cycle) althoug...

Casual Listener

Plan Student Premium Country United States Device iPhone 6S   My Question or Issue Hello, I have a Student Premium account. It had expired after June 14th and I renewed it on July 12th, ...

Luke

Community Legend

756 Views

3 replies

0 likes

Student
  • 756 Views
  • 3 replies
  • 0 likes

Conta universitária

Eu e meu namorado usamos a conta premium com desconto universitário por um ano, não tivemos problema. Mês passado recebi uma cobrança de R$16,90 e AMBOS renovamos as contas. Recebemos os e-mails de renovação, tínhamos sido aprovados novamente. Hoje r...

Newbie

  Eu e meu namorado usamos a conta premium com desconto universitário por um ano, não tivemos problema.  Mês passado recebi uma cobrança de R$16,90 e AMBOS renovamos as contas.  Rec...

Bittencourt

Spotify Star

866 Views

1 replies

0 likes

cobrança
conta
estudante
  • 866 Views
  • 1 replies
  • 0 likes

Student discount stolen

Someone is using my name to get the student discount. I want to pay for premium monthly but cannot get the discount because my information is already linked to another account. I did not set up any other accounts.

Newbie

Someone is using my name to get the student discount. I want to pay for premium monthly but cannot get the discount because my information is already linked to another account. I did not set up any o...

Noah

Community Legend

884 Views

1 replies

0 likes

Student
  • 884 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue signing up to Unidays

Anyone else experiencing issues signing up to Unidays? Service down maybe?

Newbie

   Anyone else experiencing issues signing up to Unidays? Service down maybe?  

Alfredo

Roadie

740 Views

1 replies

0 likes

Student
  • 740 Views
  • 1 replies
  • 0 likes