Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
9850 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
15612 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
25049 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
170277 Views
110 replies
148 likes
I paid for my account with the student discount and should have been charged $4.99 for my premium account. My card was charged $4.99, 3 different times, so I was charged $15. Will I get this money back or will this pay for my account for 3 months?
I paid for my account with the student discount and should have been charged $4.99 for my premium account. My card was charged $4.99, 3 different times, so I was charged $15. Will I get this money ba...
Community Legend
376 Views
1 replies
0 likes
I am being charged for the spotify student discount, but do not have access to what’s offered within the discount! Is there any way to get my money back?
I am being charged for the spotify student discount, but do not have access to what’s offered within the discount! Is there any way to get my money back?
Community Legend
351 Views
1 replies
0 likes
I currently had to switch from student to premuim and back to student in order to reverify my student status. However, I have now lost the ability to use Hulu until the date my bill changes to apply the new plan. Is there any way to access Hulu befor...
I currently had to switch from student to premuim and back to student in order to reverify my student status. However, I have now lost the ability to use Hulu until the date my bill changes to apply ...
Community Legend
488 Views
1 replies
0 likes
I am a soon to be college student that will be attending a large public university covered by Spotify's student plan, but my question is when will I be able to apply the plan to my premium subscription? I am looking to avoid paying for the regular pr...
I am a soon to be college student that will be attending a large public university covered by Spotify's student plan, but my question is when will I be able to apply the plan to my premium subscripti...
Community Legend
8302 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone 10, Windows Desktop AppOperating SystemiOS 11, Windows 10 My Question or Issue I am trying to swith the to the student plan before I head off to school, but my information didn't sync correctly and my Facebook age (...
Plan Premium Country USA Device iPhone 10, Windows Desktop App Operating System iOS 11, Windows 10 My Question or Issue I am trying to swith the to the student plan bef...
Roadie
1141 Views
1 replies
0 likes
So I have a student premium, so I also get a hulu subscription. After several days of trying to link my accounts, it finally work. However once I sign in to hulu it doesn't have a subscription, and instead of being able to view shows, I am directed t...
So I have a student premium, so I also get a hulu subscription. After several days of trying to link my accounts, it finally work. However once I sign in to hulu it doesn't have a subscription, and i...
Spotify Star
705 Views
3 replies
0 likes
I currently have the student discount with hulu, but I'm thinking about also adding HBO to my hulu scubscription. Would it be easy to downgrade back to the basic Hulu + Spotify student plan if i dont want HBO anymore? Also would the spotify price cha...
I currently have the student discount with hulu, but I'm thinking about also adding HBO to my hulu scubscription. Would it be easy to downgrade back to the basic Hulu + Spotify student plan if i dont...
Community Legend
837 Views
1 replies
0 likes
I just created Spotify premium for students yesterday and it doesn't let me link or set up hulu. What it keeps telling me is this, "We've hit a snagGive it another try. If that doesn't work, please let spotify know." I alredy contacted hulu support t...
I just created Spotify premium for students yesterday and it doesn't let me link or set up hulu. What it keeps telling me is this, "We've hit a snag Give it another try. If that doesn't work,&n...
Spotify Star
792 Views
1 replies
0 likes
I tried to join a family plan and received the error "Ops... something went wrong". Sometime after I tried to purchase a premium plan and I received the same error. Something is wrong with my account that doesn't let me join any plan other than the f...
I tried to join a family plan and received the error "Ops... something went wrong". Sometime after I tried to purchase a premium plan and I received the same error. Something is wrong with my account...
Community Legend
649 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone SE, Macbook Pro Early 2015Operating SystemiOS 11.4.1, OS X El Capitan My Question or IssueI had Spotify Premium for Students, with Hulu, but at some point this year, without my knowledge, Spotify gave me a regular su...
Plan Premium Country USA Device iPhone SE, Macbook Pro Early 2015 Operating System iOS 11.4.1, OS X El Capitan My Question or Issue I had Spotify Premium for Students, with Hulu, b...
Community Legend
728 Views
2 replies
0 likes
Hi, I'm new here so sorry if this is the wrong section to post. My problem is regarding the student premium option. I have recently enrolled in a university and have been told that i can use my uni email address to qualify for Spotify Premium Student...
Hi, I'm new here so sorry if this is the wrong section to post. My problem is regarding the student premium option. I have recently enrolled in a university and have been told that i can use...
Roadie
866 Views
5 replies
1 likes
So, I was able to reactive my Premium recently, and now I'm trying to add the Hulu plan to my account again. However, every button on the site that allows me to "add hulu" just link back to each other. If I start from the account overview, it'll take...
So, I was able to reactive my Premium recently, and now I'm trying to add the Hulu plan to my account again. However, every button on the site that allows me to "add hulu" just link back to each othe...
Casual Listener
1608 Views
6 replies
0 likes
As the title says,I was fixing up my payment method and thought I could avail the student discount in the middle of transferring schools so I filed the required fields in the credit card section. But after that there was a verification process for th...
As the title says, I was fixing up my payment method and thought I could avail the student discount in the middle of transferring schools so I filed the required fields in the credit card section. B...
Community Legend
366 Views
1 replies
0 likes
I am 18, and will be attending University of Maryland, Baltimore County in about a month. I have received news from my school saying that I can apply for Student Discount, but when I go to apply it says I am not eligible. I even tried to make a new s...
I am 18, and will be attending University of Maryland, Baltimore County in about a month. I have received news from my school saying that I can apply for Student Discount, but when I go to apply it s...
Community Legend
589 Views
1 replies
0 likes
I recently signed up for the Spotify Student Discount, but it won't let me access the features (i.e. discounted price, Hulu) until my next payment cycle. Is there any way to fix this?
I recently signed up for the Spotify Student Discount, but it won't let me access the features (i.e. discounted price, Hulu) until my next payment cycle. Is there any way to fix this?
Community Legend
678 Views
1 replies
0 likes
When I try to apply the student discount, it takes me to a page that says my student discount is available but I can't apply it.
When I try to apply the student discount, it takes me to a page that says my student discount is available but I can't apply it.
Spotify Star
650 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuestudent discount says I could not be found and I am in college.
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue student discount says I could not be found and I am in colle...
Spotify Star
497 Views
1 replies
0 likes
I have a Student Premium account and want to activate Hulu. After clicking on the "Get Started" button, I get a screen saying "Student Discount: available" and the dat e I'm a verified student. Yet I don't have any option to move forward that part. A...
I have a Student Premium account and want to activate Hulu. After clicking on the "Get Started" button, I get a screen saying "Student Discount: available" and the dat e I'm a verified ...
Community Legend
1281 Views
1 replies
1 likes
As a student I've decided to try Spotify premium for Students. I was charged 3.45 EUR for the subscription on the 28th of June, however today (on the 18th of July) my Premium plan hasn't been confirmed, eventhough I tried several times logging in and...
As a student I've decided to try Spotify premium for Students. I was charged 3.45 EUR for the subscription on the 28th of June, however today (on the 18th of July) my Premium plan hasn't been c...
Community Legend
1070 Views
3 replies
0 likes
I was sent a student renew link. I’ve been trying to renew my student access with no success.
I was sent a student renew link. I’ve been trying to renew my student access with no success.
Community Legend
882 Views
3 replies
0 likes
