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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10640 Views

6 replies

1 likes

Premium for Students
  • 10640 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

17193 Views

10 replies

2 likes

Premium for Students
  • 17193 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

26279 Views

11 replies

1 likes

Premium for Students
  • 26279 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

172519 Views

110 replies

148 likes

Premium for Students
  • 172519 Views
  • 110 replies
  • 148 likes

Solved!! Premium is not activating

As a student I've decided to try Spotify premium for Students. I was charged 3.45 EUR for the subscription on the 28th of June, however today (on the 18th of July) my Premium plan hasn't been confirmed, eventhough I tried several times logging in and...

Visitor

As a student I've decided to try Spotify premium for Students. I was charged 3.45 EUR for the subscription on the 28th of June, however today (on the 18th of July) my Premium plan hasn't been c...

Luke

Community Legend

1075 Views

3 replies

0 likes

Student
  • 1075 Views
  • 3 replies
  • 0 likes

student

I was sent a student renew link. I’ve been trying to renew my student access with no success.

Casual Listener

I was sent a student renew link. I’ve been trying to renew my student access with no success.   

Keanu_C

Community Legend

896 Views

3 replies

0 likes

Student
  • 896 Views
  • 3 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes

PlanFree/PremiumCountry Chile My Question or Issuehace unas semanas, solicite el descuento para estusdiantes, spotify me confirmo el descuento y cobro a la tarjeta correspondiente. Al dia de hoy spotify sigue apareciendome como cuenta free a pesar de...

Newbie

    Plan Free/Premium Country  Chile     My Question or Issue hace unas semanas, solicite el descuento para estusdiantes, spotify me confirmo el descuento y cobro a ...

SergioDavid

Roadie

569 Views

1 replies

0 likes

Student
  • 569 Views
  • 1 replies
  • 0 likes

Solved!! University not on the list

Hi! I tried to sign up for the student discount, but I could not find University of the Arts Helsinki, Sibelius Academy. Maybe I did not find something, as I am quite new to Spotify. Hope someone can help, Emīlija

Newbie

Hi!   I tried to sign up for the student discount, but I could not find University of the Arts Helsinki, Sibelius Academy.    Maybe I did not find something, as I am quite new to S...

Loxer

Community Legend

2722 Views

1 replies

0 likes

Student
  • 2722 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Etudiant pour lyceen

BonjourEtant lycéen depuis cette année j'ai de l'argent de poche peu élevée et je voudrais savoir si se serait possible d'avoir le tarif réduitMerci d'avance

Newbie

Bonjour Etant lycéen depuis cette année j'ai de l'argent de poche peu élevée et je voudrais savoir si se serait possible d'avoir le tarif réduit Merci d'avance 

SergioDavid

Roadie

5158 Views

1 replies

0 likes

Student
  • 5158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged full Premium but I am a student

Hello, I was charged 10.09 today and I should be being charged 5$ for student premium. It says I have full premium. This is an error. I am still a student (no reason why I wouldnt be...). Please help, I am trying to reach out to Spotify and would lik...

Regular

Hello, I was charged 10.09 today and I should be being charged 5$ for student premium. It says I have full premium. This is an error. I am still a student (no reason why I wouldnt be...). Please help...

SergioDavid

Roadie

661 Views

1 replies

0 likes

premium for students error
  • 661 Views
  • 1 replies
  • 0 likes

Student not found

PlanPremium Student + Hulu DiscountCountry United StatesDevice(Samsung Galaxy S7, Dell Inspiron 14)Operating System(Android, Windows 10) My Question or Issue I am trying to get the Student + Hulu discount but it says that they can't find my informati...

Newbie

Plan Premium Student + Hulu Discount Country  United States Device (Samsung Galaxy S7, Dell Inspiron 14) Operating System (Android, Windows 10)   My Question or Issue  I am t...

Loxer

Community Legend

570 Views

1 replies

0 likes

Student discount USA
  • 570 Views
  • 1 replies
  • 0 likes

Solved!! Student account

PlanPremium/StudentCountry PolandDevice Hello, my student/premium account has been deactivated since June. I'm student till September. What is going on there? I have to pay normal price since June.

Newbie

Plan Premium/Student Country  Poland Device   Hello, my student/premium account has been deactivated since June. I'm student till September. What is going on there? I have to pay norm...

sprousej98

Roadie

1400 Views

3 replies

0 likes

  • 1400 Views
  • 3 replies
  • 0 likes

Superuser Contribution "We're all mixed up" error

I am trying to sign my family up on the Family Premium plan. I am already a premium user. Everytime I click on the "Get Started" button, I get the same error message. I looked up my problem online and the only response from spotify is to clear your c...

Casual Listener

  I am trying to sign my family up on the Family Premium plan. I am already a premium user. Everytime I click on the "Get Started" button, I get the same error message. I looked up my problem o...

Alfredo

Roadie

3669 Views

3 replies

0 likes

  • 3669 Views
  • 3 replies
  • 0 likes

Problem with Student Discount renewal

PlanPremium for studentsCountrySpainDeviceiPhone 6s, DesktopMy Question or IssueI'm finding it impossible to renew my Student plan after the 12 month offer because when I try to change my plan and click "Obtain Premium" in the Student renewal page it...

Casual Listener

Plan Premium for students Country Spain Device iPhone 6s, Desktop My Question or Issue I'm finding it impossible to renew my Student plan after the 12 month offer because when I try to c...

Luke

Community Legend

1626 Views

3 replies

0 likes

Student
  • 1626 Views
  • 3 replies
  • 0 likes

Student Account Billing Issue

PlanStudent PremiumCountryUnited StatesDeviceiPhone 6S My Question or IssueHello, I have a Student Premium account. It had expired after June 14th and I renewed it on July 12th, however, I was stilled charged $9.99 on July 14th (my new cycle) althoug...

Casual Listener

Plan Student Premium Country United States Device iPhone 6S   My Question or Issue Hello, I have a Student Premium account. It had expired after June 14th and I renewed it on July 12th, ...

Luke

Community Legend

779 Views

3 replies

0 likes

Student
  • 779 Views
  • 3 replies
  • 0 likes

Conta universitária

Eu e meu namorado usamos a conta premium com desconto universitário por um ano, não tivemos problema. Mês passado recebi uma cobrança de R$16,90 e AMBOS renovamos as contas. Recebemos os e-mails de renovação, tínhamos sido aprovados novamente. Hoje r...

Newbie

  Eu e meu namorado usamos a conta premium com desconto universitário por um ano, não tivemos problema.  Mês passado recebi uma cobrança de R$16,90 e AMBOS renovamos as contas.  Rec...

Bittencourt

Spotify Star

887 Views

1 replies

0 likes

cobrança
conta
estudante
  • 887 Views
  • 1 replies
  • 0 likes

Student discount stolen

Someone is using my name to get the student discount. I want to pay for premium monthly but cannot get the discount because my information is already linked to another account. I did not set up any other accounts.

Newbie

Someone is using my name to get the student discount. I want to pay for premium monthly but cannot get the discount because my information is already linked to another account. I did not set up any o...

Noah

Community Legend

902 Views

1 replies

0 likes

Student
  • 902 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue signing up to Unidays

Anyone else experiencing issues signing up to Unidays? Service down maybe?

Newbie

   Anyone else experiencing issues signing up to Unidays? Service down maybe?  

Alfredo

Roadie

760 Views

1 replies

0 likes

Student
  • 760 Views
  • 1 replies
  • 0 likes

Solved!! Can I use my ISIC Student card to prove that i am a student?

I live in Latvija,and your sheerID system have my university in their list(Latvijas Lauksaimniecibas universitate) or (LLU) and I wanted to know ,if I can use my ISIC card as identification?( this one: https://www.swedbank.lv/private/d2d/cards/debit_...

Music Fan

  I live in Latvija,and your sheerID system have my university in their list(Latvijas Lauksaimniecibas universitate) or (LLU) and I wanted to know ,if I can use my ISIC card as identificat...

Loxer

Community Legend

7039 Views

3 replies

1 likes

Student
  • 7039 Views
  • 3 replies
  • 1 likes

Premium + Hulu for Students

PlanPremiumCountryUSAMy Question or Issue So I already have premium, but im trying to change my account to the Premium + Hulu for students. I put in my information (name, school, and DOB), and it keeps saying I am not eligible for the discount. How d...

Newbie

Plan Premium Country USA My Question or Issue  So I already have premium, but im trying to change my account to the Premium + Hulu for students. I put in my information (name, school, and D...

Keanu_C

Community Legend

1031 Views

1 replies

0 likes

Hulu
Premium
students
  • 1031 Views
  • 1 replies
  • 0 likes

Discounts for Students

PlanFree/PremiumCountry Device(Asus ZenFone 4 selfie)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tried to apply recently for the student discount and it told me to wait for 3 days and theu will email me but its been...

Newbie

Plan Free/Premium Country   Device (Asus ZenFone 4 selfie) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I tried to apply recent...

Loxer

Community Legend

591 Views

1 replies

0 likes

Student
  • 591 Views
  • 1 replies
  • 0 likes

Unable to get Student Status Verified

I am currently enrolled at a university in california, but every time i try to apply for the student discount, it says it cannot verify that I am a student when i am.

Newbie

I am currently enrolled at a university in california, but every time i try to apply for the student discount, it says it cannot verify that I am a student when i am.

Maxim

Spotify Star

581 Views

1 replies

0 likes

Student
  • 581 Views
  • 1 replies
  • 0 likes

Student Discount in Taiwan

 There's still no student discount in Taiwan.Still waiting for.

Newbie

  There's still no student discount in Taiwan. Still waiting for.

Maxim

Spotify Star

1434 Views

1 replies

5 likes

Student
  • 1434 Views
  • 1 replies
  • 5 likes

University removed from Eligibility list

PlanPremiumCountryUSA My Question or IssueMy university has been removed from the eligibility list for some reason. The help lines at both Spotify and SheerID have been completely unhelpful. How do I get my school added on this list? It is fully accr...

Newbie

Plan Premium Country USA      My Question or Issue My university has been removed from the eligibility list for some reason. The help lines at both Spotify and SheerID have been...

Loxer

Community Legend

570 Views

1 replies

0 likes

Student
  • 570 Views
  • 1 replies
  • 0 likes