Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17530 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19800 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160662 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36616 Views
19 replies
1 likes
PlanFree/PremiumCountry Device(Asus ZenFone 4 selfie)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tried to apply recently for the student discount and it told me to wait for 3 days and theu will email me but its been...
Plan Free/Premium Country Device (Asus ZenFone 4 selfie) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tried to apply recent...
Community Legend
538 Views
1 replies
0 likes
I am currently enrolled at a university in california, but every time i try to apply for the student discount, it says it cannot verify that I am a student when i am.
I am currently enrolled at a university in california, but every time i try to apply for the student discount, it says it cannot verify that I am a student when i am.
Spotify Star
522 Views
1 replies
0 likes
There's still no student discount in Taiwan.Still waiting for.
There's still no student discount in Taiwan. Still waiting for.
Spotify Star
1393 Views
1 replies
5 likes
PlanPremiumCountryUSA My Question or IssueMy university has been removed from the eligibility list for some reason. The help lines at both Spotify and SheerID have been completely unhelpful. How do I get my school added on this list? It is fully accr...
Plan Premium Country USA My Question or Issue My university has been removed from the eligibility list for some reason. The help lines at both Spotify and SheerID have been...
Community Legend
529 Views
1 replies
0 likes
I had my student discount for 4 or 5 months without any problem, though I cancelled it at the 5th or 6th payment. Now I am trying to get premium with student discount. When I click on the renew button there says that I will get the premium account wi...
I had my student discount for 4 or 5 months without any problem, though I cancelled it at the 5th or 6th payment. Now I am trying to get premium with student discount. When I click on the renew butto...
Roadie
876 Views
4 replies
0 likes
Plan : Estudiante Free/Premium: Premium estudiante Country: México Device Iphone 6, Huwaei p20 Operating System Android My Question or Issue Me aprobaron el descuento de esrudiante y este se cobro con este precio durante 10 meses, despues de eso me c...
Plan : Estudiante Free/Premium: Premium estudiante Country: México Device Iphone 6, Huwaei p20 Operating System Android My Question or Issue Me aproba...
Gig Goer
1269 Views
1 replies
0 likes
Country GermanyOperating System(Android .) My Question or Issue why can't I have the students subscription? every time I try to get the students premium subscription spotify will show me this message "Discount not availableAlternatively you may wish ...
Country Germany Operating System (Android .) My Question or Issue why can't I have the students subscription? every time I try to get the students premium s...
Newbie
981 Views
4 replies
0 likes
I charged my mypaysafecard with €50 EUR and i wanted to pay premium for 3 months but its allways refusing the payment and its telling me that the pin can not be used for this can Anyone help me ? PlanFree/PremiumCountry Im from belgium but im in spai...
I charged my mypaysafecard with €50 EUR and i wanted to pay premium for 3 months but its allways refusing the payment and its telling me that the pin can not be used for this can Anyone help ...
Moderator
1727 Views
1 replies
0 likes
Hello,I was using student account for one year. Lastweek I tried to renew my student account by verifing my status via SheerID. However, I could not take advantage of student discount. I should have paid 7 TRY instead of 14 TRY, but it took 14 TRY.Wh...
Hello, I was using student account for one year. Lastweek I tried to renew my student account by verifing my status via SheerID. However, I could not take advantage of student discount. I should hav...
Casual Listener
543 Views
1 replies
0 likes
Plan Premium for students Country Denmark My Question or Issue I had my students status re-newed 10th of June and received an e-mail from Spotify saying "You're verified"... I was still charged the full price for a Premium account in July, and would ...
Plan Premium for students Country Denmark My Question or Issue I had my students status re-newed 10th of June and received an e-mail from Spotify s...
Roadie
1160 Views
1 replies
0 likes
Hi so I am suppose to have the student discount but I’m being charged more and I went to log on to my Hulu and it’s tellkng me I have to pay 7$ a month but before I didn’t
Hi so I am suppose to have the student discount but I’m being charged more and I went to log on to my Hulu and it’s tellkng me I have to pay 7$ a month but before I didn’t
Roadie
492 Views
1 replies
0 likes
I signed up for the student account by mistake i had been previously using premium with the vodafone offer and hadnt realised i had done the student one till it looked for verification and the card has been charged, can that be refunded back to the c...
I signed up for the student account by mistake i had been previously using premium with the vodafone offer and hadnt realised i had done the student one till it looked for verification and the ...
Roadie
523 Views
1 replies
0 likes
Does the Premium + Hulu offer apply to Highschool students?
Does the Premium + Hulu offer apply to Highschool students?
Roadie
493 Views
1 replies
0 likes
premium aldim ogrenci indirimi ile. ogrenci oldugum dogrulandi. yolladiginiz mailde eksik biseyler var. link yanlis. param cekildi fakat premium olmadim. satin almayi tamamlayamiyorum. premium verilsin veya param iade edilsin. en kisa zamanda olmasin...
premium aldim ogrenci indirimi ile. ogrenci oldugum dogrulandi. yolladiginiz mailde eksik biseyler var. link yanlis. param cekildi fakat premium olmadim. satin almayi tamamlayamiyorum. premium verils...
Roadie
683 Views
1 replies
0 likes
I tried to sign up for the premium student discount. After I had entered my card information, it took me to a page where it said my card had not been charged, and that I still have to verify as a student. I never got to complete the process. But to m...
I tried to sign up for the premium student discount. After I had entered my card information, it took me to a page where it said my card had not been charged, and that I still have to verify as ...
Roadie
1018 Views
2 replies
0 likes
dun buraya yazmistim ve bana geri donus yaptiniz. sorunum ogrenciligimin onaylanmasi fakat yollanan mailde satin almayi tamamla dedigimde sayfanin cikmamasi. sizin anlattiginiz sekilde her adimi eksiksiz uyguladim gizli pencerede baglantiyi acmayi te...
dun buraya yazmistim ve bana geri donus yaptiniz. sorunum ogrenciligimin onaylanmasi fakat yollanan mailde satin almayi tamamla dedigimde sayfanin cikmamasi. sizin anlattiginiz sekilde her adim...
Roadie
919 Views
3 replies
0 likes
PlanPremiumCountry TurkeyDeviceComputerOperating System Windows 10 My Question or Issue Hi, I used SheerID to use student premium. Then I launched Premium for 6.99 Turkish Liras. But premium has not been started even though money was taken from my ac...
Plan Premium Country Turkey Device Computer Operating System Windows 10 My Question or Issue Hi, I used SheerID to use student premium. Then I launched Premium for ...
Casual Listener
456 Views
1 replies
0 likes
Hello,I am an international student in the netherlands and I havd the problem thatI can not apply for the student discount. Every time I click on the button I am told that the subscription is not available and I should check out myunidays.
Hello, I am an international student in the netherlands and I havd the problem that I can not apply for the student discount. Every time I click on the button I am told that the subscription is not...
Spotify Star
474 Views
1 replies
0 likes
I recently switched phones and when I downloaded Hulu onto my new phone it wouldn’t let me sign in. How do I activate Hulu again after switching to a new phone?
I recently switched phones and when I downloaded Hulu onto my new phone it wouldn’t let me sign in. How do I activate Hulu again after switching to a new phone?
Roadie
547 Views
1 replies
0 likes
Necesito ayuda
Necesito ayuda
Roadie
495 Views
1 replies
0 likes
