Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Boa tarde,Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam presentes nos documentos de comprovação que enviei (Hi...
Hi, zwei Fragen, zum einen würde ich gern wisssen, ob es möglich ist, den Studentenrabattvon einem alten Konto auf ein neues zu übertragen, weil ich auf dem neuen Konto mehr mache und dort dann lieber zahlen würde, als auf einem inaktiven Account.Die...
Merhaba. Ben spotify premium üyelik için kart bilgilerimi girdim ve öğrenci olduğumu doğrulattım ama hesabımdan para çekildiği halde premium üyelik alamadım ayrıca bana gelen onay mesajındaki butona tıklayınca hata veriyor bu konu hakkında bilgi alır...
I purchaced the student discount that cones with hulu. And hulu doesn’t work. It acts as if its not paid for. I already went to hulu the said that spotify has to fix it. The problem is that when i log in to hulu it doesn’t work unless its the app on ...
spotify premium için banka hesabımdan para çekilmesine rağmen premium değilim. işlemin üzerinden birkaç gün geçti yani bekledim. hesabımdan çıkış yapıp tekrar girdim ama işe yaramadı. ayrıca reklamlara ayırdığınız bütçeyle düzgün bir müşteri hizmeti ...
hi I have sent student data after I paid membership fee for student, but when I paid the money I do not need to pay again because I did not want to pay again. This is the case when I write. If you want any proof you can take the screenshot of account...
So this has been a problem for quite some time - and this is the only place I have left to go to. My student plan plan is not working fully. I am able to listen to my Spotify but Hulu isn’t working. I’ve reached out to Hulu about this issue and they ...
Me cobraron una vez para el descuento y tuve que volver a pagar para activar mi suscripcion, me cobraron 2 veces y nunca me notificaron, exigo un reembolso
Boa noite! Acabo de enviar um boleto da minha faculdade para solicitação do desconto para estudantes, porém, logo após o envio fui direcionado a página do SheerId onde deveria fornecer login e senha, tentei alguns (inclusive da Spotify) e não consegu...
hiI'm a college student.I sent my documents for premium Membership.I got a positive return.but they said my membership was on another account.plus, the student is charged a premium.I'm waiting for your support.Thank you.
Hello dear Community, so i bought a vocher today and on the austrian webside it tells me that i can pay the premium cost with this voucher, but when i try upgrade to premium i have to have an kredit card but i dont own one. so how can i get the stude...
I have recently submitted my enrollment deposit (about a month ago) for my college next year to be a freshman and was wondering when I would qualify to be able to recieve the student premium discount? does anyone know?
Hola, quise adquirir el producto de estudiante, al verificar que mi tarjeta si tenía fondos me mandaron a un link donde leer instrucciones sobre el servicio diciendo que "AUN NO HEMOS COBRADO" Cuando realmente me descontaron el dinero de la tarjeta y...
I'm transferring from one university to another this year. Will this mess with my account? I know there's the 12 month thing where it will end for me in September. So will I have to reapply after September or will it carryover since I'm at another un...
Boa tarde.Estão cobrando 8,50 (valor estudante) e 16,90 (valor normal) tudo isso para a mesma conta e mais de uma vez no mês.Quero reembolso!
Contrate un plan de estudiante al ver que no paso lo intente otra vez y me quitaron dinero de mi tarjeta las 2 veces y no me han dado el plan quisiera un reembolso de los 2 pagos que se hicieron para poder contratar el plan premiun individual o el re...
Spotify no acepta el pago para spotify para estudiantes, ingreso mi objetivo y solo dice error en el pago que intente otro método, por qué pasa esto? Desde agosto y mes con mes paga con la misma dirección sin problemas
Realice el proceso para confirmar que estudio la universidad pero me decia que no se desconataria hasta que se cinfirmara el premium ya me cobraron no me mandaron ningun correo y no esta reflejado el premiun en mi cuenta
I want a refund for this $5 charge on my account that I’m not even getting from the service it said. I signed for the student discount and wasn’t approved or I couldn’t find any documents to upload from my phone. So I need to know what can be done so...
Hello !I'm a French med student. Last year, I signed up for the premium account for 4.99€ per month. This month, I noticed I was charged twice the price for a regular account. Problem is, I'm still a student, and I never got the email where you're su...