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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

29193 Views

20 replies

0 likes

Premium for Students
  • 29193 Views
  • 20 replies
  • 0 likes

Student information not found?

Hello,I recently tried to sign up for the Spotify plus Hulu student deal and my student information could not be found. I’m currently enrolled as a freshman, but I don’t actually start till August. I was wondering if this is the reason my info could ...

Newbie

Hello, I recently tried to sign up for the Spotify plus Hulu student deal and my student information could not be found. I’m currently enrolled as a freshman, but I don’t actually start till August....

Maxim

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Abbonamento non funziona

Ho effettuato il pagamento per spotify studenti ma mi rimane L account in freeMentre i soldi li ha presi. Perché?

Casual Listener

Ho effettuato il pagamento per spotify studenti ma mi rimane L account in free Mentre i soldi li ha presi. Perché?

-5jwl2emo_prk

Newbie

5019 Views

26 replies

0 likes

  • 5019 Views
  • 26 replies
  • 0 likes

starting premium when studying abroad

PlanFree/PremiumCountry Norway/ New ZealandDeviceiPhone 6 plusOperating SystemiOS 11 My Question or Issue I am a New Zealand student now taking an exchange in Norway. I recently joined Spotify and would like to upgrade my account to premium, but I do...

Casual Listener

Plan Free/Premium Country  Norway/ New Zealand Device iPhone 6 plus Operating System iOS 11   My Question or Issue  I am a New Zealand student now taking an exchange in Norwa...

Maxim

Spotify Star

534 Views

3 replies

0 likes

Student
  • 534 Views
  • 3 replies
  • 0 likes

Student Plan Webpage down

I’m trying to switch from the Premium plan to the student discount, however the link on the Spotify website doesn’t work. I cancelled my membership through ITunes and would like to continue with the Premium service.

Casual Listener

I’m trying to switch from the Premium plan to the student discount, however the link on the Spotify website doesn’t work. I cancelled my membership through ITunes and would like to continue with the ...

Luke

Spotify Star

583 Views

7 replies

0 likes

Student
  • 583 Views
  • 7 replies
  • 0 likes

Solved!! Being charged twice

Plan PremiumMy Question or Issue Hi!i recent checked out the student discount and wanted to switch from regular premium to that campaign however I do not start UNI until August so I ended up not switching. But they still charged me for normal premium...

Visitor

Plan Premium My Question or Issue  Hi! i recent checked out the student discount and wanted to switch from regular premium to that campaign however I do not start UNI until August so I ended ...

Luke

Spotify Star

914 Views

5 replies

0 likes

Account
Premium
Subscription
  • 914 Views
  • 5 replies
  • 0 likes

Student discount for NUS card but not UNIDAYS

Hi there, I've got an NUS extra discount card but don't have UNIDAYS, is there a way I can still access student discount on Spotify? There doesn't seem to be anywhere where I can just write down the card number and it'll give a discount? I'm a studen...

Newbie

Hi there,   I've got an NUS extra discount card but don't have UNIDAYS, is there a way I can still access student discount on Spotify? There doesn't seem to be anywhere where I can just write ...

blondie86

Newbie

18467 Views

9 replies

1 likes

  • 18467 Views
  • 9 replies
  • 1 likes

Student Discount Not Applied

Hi! I have premium Spotify, and I just got my student ID today! I wanted to transfer my premium to student premium so I get the discounted rate, but it said it didn't see my ID in the system. I've got it right here. I'm enrolled in Los Angeles Southw...

Newbie

  Hi! I have premium Spotify, and I just got my student ID today! I wanted to transfer my premium to student premium so I get the discounted rate, but it said it didn't see my ID in the system....

Maxim

Spotify Star

422 Views

1 replies

1 likes

Student
  • 422 Views
  • 1 replies
  • 1 likes

Switching from premium to student discount

Currently I don't have premium and I plan to try the 3 months of premium for .99. This fall, 2018, I will be a student at college and I was wondering how I can get the student discount after my trial is over?

Newbie

Currently I don't have premium and I plan to try the 3 months of premium for .99. This fall, 2018, I will be a student at college and I was wondering how I can get the student discount after my trial...

Maxim

Spotify Star

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discounts for Students

PlanFree/PremiumCountry JapanDeviceiPhone 7Operating SystemiOS My Question or Issue hi! im a college student.i registered premium for student.And that fee was charged from my card.But there is not my school at the form.So i requested to add my school...

Newbie

  Plan Free/Premium Country  Japan Device iPhone 7 Operating System iOS   My Question or Issue  hi! im a college student. i registered premium for student. And that f...

SergioDavid

Roadie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong payment has been made

PlanFreeCountry IrelandDeviceGalaxy S8Operating System My Question or Issue Hi,I was trying to subscribe as a student yesterday but I just cancelled the process in the middle because of documents.But I've just found that the €4.99 is already deducted...

Newbie

Plan Free Country  Ireland Device Galaxy S8 Operating System     My Question or Issue  Hi, I was trying to subscribe as a student yesterday but I just cancelled the pro...

SergioDavid

Roadie

448 Views

1 replies

0 likes

Payment
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Devolver parte del descuento

PlanPremiumCountry EspañaDevice iPhone X Operating SystemiOS 10 My Question or Issue He disfrutado del descuento para estudiantes hasta ayer, que me cobraron 10€ de nuevo sin avisar que finalizaba dicho descuento. Esta mañana he vuelto a activarlo, y...

Casual Listener

Plan Premium Country  España Device  iPhone X   Operating System iOS 10   My Question or Issue   He disfrutado del descuento para estudiantes hasta ayer, que me c...

Alfredo

Roadie

595 Views

3 replies

0 likes

Student
  • 595 Views
  • 3 replies
  • 0 likes

My money is gone

PlanPremiumCountry TurkeyDeviceHTC One M7Operating SystemAndroid My Question or Issue I tried to buy the spotify premium for students but I am a secondary school student and I didn't know that it isn't available for me so i kept trying but it didn't ...

Casual Listener

Plan Premium Country  Turkey Device HTC One M7 Operating System Android   My Question or Issue  I tried to buy the spotify premium for students but I am a secondary school s...

Maxim

Spotify Star

580 Views

3 replies

1 likes

Premium for students money gone
  • 580 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problem with credit card and student discount

My student status has been verified and approved, my university even appears on the list of universities but once I return to put in my credit card, I get an error that says "It looks like your card is from a non-Spotify country.", I'm in Puerto Rico...

Newbie

My student status has been verified and approved, my university even appears on the list of universities but once I return to put in my credit card, I get an error that says "It looks like your card ...

SergioDavid

Roadie

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution me cobraron el premium y no lo tengo

hace una semana intente comprar el plan para estudiantes y cuando llego la confirmacion salio denegada y cheque y me habian cobrado 3 veces, quisiera saber si tendre mi dinero de vuelta?

Casual Listener

hace una semana intente comprar el plan para estudiantes y cuando llego la confirmacion salio denegada y cheque y me habian cobrado 3 veces, quisiera saber si tendre mi dinero de vuelta?

SergioDavid

Roadie

357 Views

2 replies

0 likes

  • 357 Views
  • 2 replies
  • 0 likes

Superuser Contribution Me cobraron 2 veces y sigue siendo ‘prueba de premium’

He pagado para registrar por premium de universitarios, pero me cobraron $99pesos por dos veces!!y inclusivo mas peor es mi cuenta todavia sigue siendo ‘prueba de premium’Que puedo hacer

Visitor

He pagado para registrar por premium de universitarios, pero me cobraron $99pesos por dos veces!! y inclusivo mas peor es mi cuenta todavia sigue siendo ‘prueba de premium’ Que puedo hacer

SergioDavid

Roadie

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount problem

PlanFree/PremiumCountry PolanaDevice(iPhone SE)Operating System(iOS) My Question or IssueHello,I'm from Poland. I have a problem with my Student discount. I activated my account in November 2017. Spotify charged from my debit card till May this year ...

Casual Listener

  Plan Free/Premium Country  Polana Device (iPhone SE) Operating System (iOS)   My Question or Issue Hello, I'm from Poland. I have a problem with my Student discount. I ac...

Alfredo

Roadie

581 Views

3 replies

0 likes

  • 581 Views
  • 3 replies
  • 0 likes

Student premium wont work

PlanPremium? Country United StatesMy Question or Issue I signed up for the spotify and hulu student bundle today. I made my account and logged in and put in my billing info. Then I got to the student verification part. It failed, so I did the manual ...

Casual Listener

  Plan Premium?  Country  United States My Question or Issue   I signed up for the spotify and hulu student bundle today. I made my account and logged in and put in my billi...

LordRollin

Community Legend

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student's subscription failing

Hello, I wanted to start student's subscription like ~2 weeks ago, but the process of verification took too long and I've forgot about it. Then I received an e-mail that Sheer ID verification is successful and I can now register student's plan. I've ...

Newbie

  Hello, I wanted to start student's subscription like ~2 weeks ago, but the process of verification took too long and I've forgot about it. Then I received an e-mail that Sheer ID verification...

JulianA_Bogota

Roadie

1027 Views

1 replies

0 likes

sheerID
Spotify
Student
Subscription
verification
  • 1027 Views
  • 1 replies
  • 0 likes

Superuser Contribution I was charged but my account is free

PlanÖdülülke TürkiyecihaziPhone 7 Artıİşletim sistemiiOS 11.4 Benim Soru veya SorunI closed the page as soon as I requested the student's certificate after completing my student subscription. My bank account is charged 6.99 Turkish Liras, but my Spot...

Newbie

Plan Ödül ülke  Türkiye cihaz iPhone 7 Artı İşletim sistemi iOS 11.4   Benim Soru veya Sorun I closed the page as soon as I requested the student's certificate after completing my...

Julian

Moderator

517 Views

1 replies

0 likes

Student
  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Students

Hello everybody, I’m an Italian university student. I applied for Spotify Students. My accounts has been verified but I still have Spotify Free. How can I do? Thanks! PlanFree/PremiumCountry ItalyDeviceiPhone 5S

Newbie

Hello everybody, I’m an Italian university student. I applied for Spotify Students. My accounts has been verified but I still have Spotify Free. How can I do? Thanks!  Plan Free/Premium C...

Julian

Moderator

495 Views

1 replies

0 likes

Student
  • 495 Views
  • 1 replies
  • 0 likes