Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
9201 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
14244 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
23794 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
167910 Views
110 replies
148 likes
Boa tarde! Solicitei a conta Premium para universitarios no dia 16/01/2018, enviei foto do meu comprovante como pedido, mas ate hoje nao recebi nenhum retorno. A minha conta ainda aparece como "free" e nao consigo utilizar as vantagens do Premium.O q...
Boa tarde! Solicitei a conta Premium para universitarios no dia 16/01/2018, enviei foto do meu comprovante como pedido, mas ate hoje nao recebi nenhum retorno. A minha conta ainda aparece como "...
Spotify Star
678 Views
1 replies
0 likes
I paid for my student account, and the payment went through and is posted. I still don't have my premium account and I've been waiting for two days now. I got the email saying I was verifed for being a student, and I clicked complete purchase and it ...
I paid for my student account, and the payment went through and is posted. I still don't have my premium account and I've been waiting for two days now. I got the email saying I was verifed for being...
Casual Listener
378 Views
1 replies
0 likes
Hi! I am currently a college student at Indiana University. I am trying to access the Student Discount for premium but it says my academic credentials are already in use. I do not have a Spotify Premium account so I am not sure how this could be. Is ...
Hi! I am currently a college student at Indiana University. I am trying to access the Student Discount for premium but it says my academic credentials are already in use. I do not have a Spotify Prem...
Community Legend
701 Views
1 replies
0 likes
Hey by mistake i pressed a studnets subsription, get charged for it but i dont have a sheerid. Any chance to get money back?
Hey by mistake i pressed a studnets subsription, get charged for it but i dont have a sheerid. Any chance to get money back?
Community Legend
519 Views
1 replies
0 likes
I have payed for the normal premium, but I want to get the student. Is there any way I can change it and get the rest of the money back?
I have payed for the normal premium, but I want to get the student. Is there any way I can change it and get the rest of the money back?
Spotify Star
413 Views
1 replies
0 likes
I do not know what to do I just wanted to get premium and I paid two times by mistake and nothing happened yet.
I do not know what to do I just wanted to get premium and I paid two times by mistake and nothing happened yet.
Casual Listener
472 Views
1 replies
0 likes
I have already recieved the confirmation of my verification as student, but when I click on the purchase option, I'm sent to a no longer exitant webpage. If I go to improve account (student discount selected) and give my card number, it redirects me ...
I have already recieved the confirmation of my verification as student, but when I click on the purchase option, I'm sent to a no longer exitant webpage. If I go to improve account (student di...
Casual Listener
391 Views
1 replies
0 likes
Hi, I was trying to apply for the student discount on my phone, although didn’t have the required information. I was charged the pending payment at that time. I then tried to proceed with the student discount when I got home, and was charged the pend...
Hi, I was trying to apply for the student discount on my phone, although didn’t have the required information. I was charged the pending payment at that time. I then tried to ...
Community Legend
565 Views
1 replies
0 likes
my friend was logged into spotify on my computer. I went to buy premium with my student discount without realizing I was still logged into her account. Once I realized i imediatly had her cancel the subscription. However, I can no longer get premium ...
my friend was logged into spotify on my computer. I went to buy premium with my student discount without realizing I was still logged into her account. Once I realized i imediatly had her cancel the ...
Community Legend
4009 Views
1 replies
0 likes
Beste, Ik heb al heel de pagina afgestruind, maar ik heb nog geen duidelijkheid. Alleen bij studentenkorting is het niet mogelijk om Ideal te betalen, maar alleen met creditcard. Wat nu als je een student bent en geen creditcard hebt? Wat de meeste s...
Beste, Ik heb al heel de pagina afgestruind, maar ik heb nog geen duidelijkheid. Alleen bij studentenkorting is het niet mogelijk om Ideal te betalen, maar alleen met creditcard. Wat n...
Newbie
1444 Views
3 replies
6 likes
Since last year the discount is active in my account but monthly is discounted the full amount. As attached, the company that takes care said that the discount has been active since 2017. There are also duplication of charges, not the first time, how...
Since last year the discount is active in my account but monthly is discounted the full amount. As attached, the company that takes care said that the discount has been active since 2017. There are a...
327 Views
0 replies
0 likes
hallo,hatte bisher ein Studen Premium Abo, aber seit vorhin eine Einladung zum Family Premium Abo angenommen. kann mein Student Abo jetzt nirgends kuendigen oder wird das automatisch beruecksichtigt, dass ich nicht mehr zahlen muss? Family Premium ha...
hallo, hatte bisher ein Studen Premium Abo, aber seit vorhin eine Einladung zum Family Premium Abo angenommen. kann mein Student Abo jetzt nirgends kuendigen oder wird das automatisch beruecksichtig...
Spotify Star
534 Views
1 replies
0 likes
Hey there!So recently I tried to get spotify premium for students so I signed up, wrote down my credit card number and after that, I had to select the university where I'm studying. So turns out my school isn't there so I just went back. Suddenly the...
Hey there! So recently I tried to get spotify premium for students so I signed up, wrote down my credit card number and after that, I had to select the university where I'm studying. So turns out m...
Casual Listener
829 Views
2 replies
1 likes
I had been using the spotify/hulu student discount since it was released a couple months ago, but now when I try to use Hulu it asks me to sign up and pay even though I have the spotify student discount. When I try putting in my credentials, it says ...
I had been using the spotify/hulu student discount since it was released a couple months ago, but now when I try to use Hulu it asks me to sign up and pay even though I have the spotify student disco...
Newbie
1196 Views
2 replies
0 likes
I currently have a standard Spotify Premium package but I want to switch to the Student Discount package that includes Hulu. When I try to change my plan, I keep getting a message that says there was an error and that I need to try again. What's the ...
I currently have a standard Spotify Premium package but I want to switch to the Student Discount package that includes Hulu. When I try to change my plan, I keep getting a message that says there was...
Community Legend
1222 Views
1 replies
0 likes
I have student discount and I pay every month but I still have this annoying red rectangle showing asking me to become premium!
I have student discount and I pay every month but I still have this annoying red rectangle showing asking me to become premium!
Not applicable
643 Views
1 replies
0 likes
Hi, I believe I signed up for the wrong account. I am a student and wish to have both the spotify and hulu premium student account
Hi, I believe I signed up for the wrong account. I am a student and wish to have both the spotify and hulu premium student account
Not applicable
1026 Views
1 replies
0 likes
This is very frustrating. I had student premium for a whole year and when I went to renew it it said my college isnt recognized after it showed it was there on the list. I tried to fill out an addition request and U.S. isnt even on there? I thought I...
This is very frustrating. I had student premium for a whole year and when I went to renew it it said my college isnt recognized after it showed it was there on the list. I tried to fill out an additi...
Not applicable
859 Views
1 replies
0 likes
Just checked my bank statements and turns out I’ve been double charged for my student premium. I would like the extra payment cancelled and/or $4.99 returned to me. Absolutely ridiculous. I wouldn’t of signed up for this discount if I wanted to pay $...
Just checked my bank statements and turns out I’ve been double charged for my student premium. I would like the extra payment cancelled and/or $4.99 returned to me. Absolutely ridiculous. I wouldn’t ...
Community Legend
570 Views
1 replies
0 likes
I recently had spotify premium for students on one spotify account, but due to errors with it I had to create a new one. When using UniDays to get the student discount on my new account it said my credentials were still associated with another accoun...
I recently had spotify premium for students on one spotify account, but due to errors with it I had to create a new one. When using UniDays to get the student discount on my new account it said my c...
Community Legend
488 Views
1 replies
0 likes
