Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17592 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19866 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160768 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36619 Views
19 replies
1 likes
I wanted to buy a Premium student, but first see how it works. I gave the card and went on where it read "YOUR ACCOUNT WILL NOT BE LOADED" and that I have to provide my details ... I closed the window because I already gave up the purchase, and sudde...
I wanted to buy a Premium student, but first see how it works. I gave the card and went on where it read "YOUR ACCOUNT WILL NOT BE LOADED" and that I have to provide my details...
Spotify Star
628 Views
1 replies
0 likes
Ho appena effettuato l’abbonamento a Spotify per studenti e subito mi hanno prelevato i soldi ma dopo avere ricevuto conferma che sono una studentessa non mi fanno completare l’acquisto!!
Ho appena effettuato l’abbonamento a Spotify per studenti e subito mi hanno prelevato i soldi ma dopo avere ricevuto conferma che sono una studentessa non mi fanno completare l’acquisto!!
Newbie
711 Views
2 replies
0 likes
spotify said "we will not take money from card until verify your student papers." But they take money and i cant use this discount.I hope you will solve this problem at least please give back my money.
spotify said "we will not take money from card until verify your student papers." But they take money and i cant use this discount.I hope you will solve this problem at least please give back my mone...
Casual Listener
585 Views
2 replies
0 likes
I have the hulu/spotify student discount and it's been working until December 18 when I got billed again. Spotify took the money out of my account, but they unsubscribed me from hulu. I called hulu and they said spotify unsubscribed me. What do i do?
I have the hulu/spotify student discount and it's been working until December 18 when I got billed again. Spotify took the money out of my account, but they unsubscribed me from hulu. I called hulu a...
Community Legend
904 Views
4 replies
0 likes
I signed up for premium student but after I entered the card details it took me to sheer id and wgen i accidently went back it sent me directly to the main page. In the bank in seems that the money has been taken but I didnt get tge premium. What can...
I signed up for premium student but after I entered the card details it took me to sheer id and wgen i accidently went back it sent me directly to the main page. In the bank in seems that the money h...
Spotify Star
477 Views
1 replies
0 likes
I thought I already had a student account, but I checked my bank account and there was $9.99 taken out. So since I went back and signed up for the Student discount, do I get reimbursed? Or am I getting charged twice?Thanks!
I thought I already had a student account, but I checked my bank account and there was $9.99 taken out. So since I went back and signed up for the Student discount, do I get reimbursed? Or am I getti...
Community Legend
819 Views
1 replies
0 likes
I'd noticed a charge of $9.99 from spotify instead of the usual $4.99 at the end of the last month. This is unusual as I am still enrolled in school. There was also no notification of the random upcharge. While I was able to switch back to student pr...
I'd noticed a charge of $9.99 from spotify instead of the usual $4.99 at the end of the last month. This is unusual as I am still enrolled in school. There was also no notification of the random upch...
Community Legend
388 Views
1 replies
0 likes
It has been 2 days since I uploaded documents for verification as student. I was charged the student price on my card but the premium feature is not activated yet. Please help. Thank you.
It has been 2 days since I uploaded documents for verification as student. I was charged the student price on my card but the premium feature is not activated yet. Please help. Thank you.
Spotify Star
337 Views
1 replies
0 likes
how can i use hulu with my student premium account?
how can i use hulu with my student premium account?
Spotify Star
475 Views
1 replies
0 likes
I bought the spotify student premium package. I paid for my credit card but my premium package isn't active. Can you help me ? My account is : "removed sensitive data"
I bought the spotify student premium package. I paid for my credit card but my premium package isn't active. Can you help me ? My account is : "removed sensitive data"
Community Legend
599 Views
1 replies
0 likes
Rencently I moved to the UK to study.Previously I had the student premium from my university in Portugal. However, when I try to pay my new student premium from the university here in the UK the site doesn’t accept my card (even my UK card). I alread...
Rencently I moved to the UK to study. Previously I had the student premium from my university in Portugal. However, when I try to pay my new student premium from the university here in the UK the si...
Casual Listener
820 Views
2 replies
0 likes
I just started the Premium free trial - when should I input my student status? Should I wait till my free trial ends or can I put this in now? Will it end my free trial?
I just started the Premium free trial - when should I input my student status? Should I wait till my free trial ends or can I put this in now? Will it end my free trial?
Spotify Star
1729 Views
3 replies
0 likes
I would like to update my profile to a student one but somehow it appears that in germany the student discount is not available. what do i do?
I would like to update my profile to a student one but somehow it appears that in germany the student discount is not available. what do i do?
Community Legend
1091 Views
1 replies
1 likes
Hey there! I recently bought the Student Discount with Spotify and linked my HULU account to it. However, I decided that I wanted the No-Commercials Plan from HULU and when I tried upgrading it on their website it did not allow me. I went ahead and c...
Hey there! I recently bought the Student Discount with Spotify and linked my HULU account to it. However, I decided that I wanted the No-Commercials Plan from HULU and when I tried upgrading...
Newbie
5404 Views
3 replies
12 likes
Hey I tried to get a premium for spotify by student discount but i did not know that it was for university students and i am an high school student but the problem is I paid the money already and i dont have premium right now. Can you please help me ...
Hey I tried to get a premium for spotify by student discount but i did not know that it was for university students and i am an high school student but the problem is I paid the money already a...
Spotify Star
684 Views
1 replies
0 likes
I'm using now classic Spotify Premium but i want to change it to the Primium for Students , because i'am studing now and have a student account. When i try to change it there is a message that it can't be paid. But i pay regulary and there is no prob...
I'm using now classic Spotify Premium but i want to change it to the Primium for Students , because i'am studing now and have a student account. When i try to change it there is a message t...
Regular
3901 Views
6 replies
0 likes
As the title states I moved to Canada summer last year to studiy abroad. I have already managed to succesfully change my payment method to my canadian card, however in my profile, under the country option, it still has Germany selected and does not a...
As the title states I moved to Canada summer last year to studiy abroad. I have already managed to succesfully change my payment method to my canadian card, however in my profile, under the country o...
Spotify Star
565 Views
1 replies
0 likes
I'm trying to connect my spotify and hulu together but it is telling me that i need authorization from sportify please help!
I'm trying to connect my spotify and hulu together but it is telling me that i need authorization from sportify please help!
Roadie
527 Views
1 replies
0 likes
I am a high school senior and will be going to college next year and I wanted to see if I could get a Spotify Premium with a student discount or if I would have to wait. My school email is .com instead of .edu however. Please Help!!!
I am a high school senior and will be going to college next year and I wanted to see if I could get a Spotify Premium with a student discount or if I would have to wait. My school email is .com inste...
Spotify Star
651 Views
1 replies
0 likes
I am a college student, but when I type in my name, college, and date of birth I get a red notification that says, “unfortunately, we couldn’t confirm that you’re a student.” I have a student email and a student ID to confirm that I am a student and ...
I am a college student, but when I type in my name, college, and date of birth I get a red notification that says, “unfortunately, we couldn’t confirm that you’re a student.” I have a student email a...
402 Views
0 replies
1 likes
