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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13802 Views

11 replies

1 likes

Premium for Students
  • 13802 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146481 Views

106 replies

145 likes

Premium for Students
  • 146481 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34485 Views

19 replies

1 likes

Premium for Students
  • 34485 Views
  • 19 replies
  • 1 likes

Superuser Contribution Problema para pagar plan de universitarios

PlanFree (con intencion de contratar premium)Country MéxicoDevice(LG G5, PC Toshiba)Operating System(Android Oreo, Ubuntu) Pregunta:Hace un tiempo contraté la prueba de premium ($9.00 MXN por 3 meses) y después cancelé la contratación, hace poco entr...

Newbie

  Plan Free (con intencion de contratar premium) Country  México Device (LG G5, PC Toshiba) Operating System (Android Oreo, Ubuntu)   Pregunta: Hace un tiempo contraté ...

Petya

Community Legend

1050 Views

3 replies

0 likes

Student
  • 1050 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Student discount cannot be verified

Hi, I have verified my student premium account at 18.02.2020 with a document. However, after a month, My account is switched to a regular premium account without any notice. I realized this today, after paying 2 months of regular premium account fee....

Visitor

Hi,   I have verified my student premium account at 18.02.2020 with a document. However, after a month,  My account is switched to a regular premium account without any notice. I realized...

Elena

Moderator

959 Views

1 replies

0 likes

Premium for Students
  • 959 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Subscription screen shows full price even after Student Discount

PlanPremium StudentCountryIndia My Question or IssueI got the Spotify student discount a month ago. I made a payment for one month. Now, I got a notification that my subscription is about to expire, so I go to the Subscribe option, and there, I see t...

Casual Listener

Plan Premium Student Country India   My Question or Issue I got the Spotify student discount a month ago. I made a payment for one month. Now, I got a notification that my subscription is ...

aneeshsharma

Casual Listener

944 Views

2 replies

0 likes

Premium for Students
  • 944 Views
  • 2 replies
  • 0 likes

Superuser Contribution got SheerID verification mail, doesn't work on Spotify

PlanFreeCountryAustriaDevicePCOperating SystemWindows 10 My Question or Issue Hello,i wanted to switch from Spotify free to premium for students. After filling in the form from SheerID, i got the confirmation mail, that i am eligible for Spotify prem...

Visitor

  Plan Free Country Austria Device PC Operating System Windows 10   My Question or Issue   Hello, i wanted to switch from Spotify free to premium for students. After f...

Xenia

Moderator

1111 Views

1 replies

0 likes

Premium for Students
  • 1111 Views
  • 1 replies
  • 0 likes

"You already benefited from this offer" ?

PlanPremium for StudentsCountryFrance DeviceiPhone 8Operating SystemiOs 13 and Windows 10 My Question or IssueHello ! I have been subscribed to your Student Offer ( 4.99 euro/ month) for about a year now. But for the month of April, i was debited 9.9...

Casual Listener

  Plan Premium for Students Country France   Device iPhone 8 Operating System iOs 13 and Windows 10   My Question or Issue Hello !  I have been subscribed to your S...

zkr19

Casual Listener

1281 Views

6 replies

0 likes

Premium for Students
  • 1281 Views
  • 6 replies
  • 0 likes

Superuser Contribution Student id verified but discount not applied

PlanPremium StudentCountryGreeceDeviceDell LaptopOperating SystemWindows 10 My Question or IssueSo, I received an email that my student plan was alomst over and had to renew. I did, on 24/03/2020, but gor charged a full premium ammount today. Had to ...

Casual Listener

Plan Premium Student Country Greece Device Dell Laptop Operating System Windows 10   My Question or Issue So, I received an email that my student plan was alomst over and had to renew....

Elena

Moderator

1194 Views

3 replies

0 likes

Premium for Students
  • 1194 Views
  • 3 replies
  • 0 likes

Superuser Contribution Double profile payment?

PlanPremium for StudentsCountryItalyDeviceSamsung Galaxy S7Operating SystemWindows 10 My Question or IssueHello,I'm subscribed to the Premium for Students plan since October 2019 .I had the free trial period available from the end of October to the b...

Visitor

Plan Premium for Students Country Italy Device Samsung Galaxy S7 Operating System Windows 10   My Question or Issue Hello, I'm subscribed to the Premium for Students plan since O...

Xenia

Moderator

677 Views

1 replies

0 likes

Premium for Students
  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Datos de estudiante asociados a otra cuenta

En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y volví a solicitarlo, se aplicó la verificación y el descuento con éxito, hace unos días me aparece que no se pudo hacer el cobro a mi tarjeta siendo que tenia mas de $ 49, cancel...

Casual Listener

  En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y volví a solicitarlo, se aplicó la verificación y el descuento con éxito, hace unos días me aparece que no se pudo hace...

Xenia

Moderator

3468 Views

3 replies

0 likes

Premium for Students
  • 3468 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to activate 1-month free subscription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have my premium for students approved from Spotify but when I go to activate it, it is char...

Casual Listener

...ave my premium for students approved from Spotify but when I go to activate it, it is charging me instead of giving the first month free as advertised by Spotify. How to avail the free 1month subscription?

Mario

Spotify Legend

1088 Views

4 replies

0 likes

Premium for Students
  • 1088 Views
  • 4 replies
  • 0 likes

Superuser Contribution Im verified as a student but i pay premium, how do i fix that

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivan

Spotify Legend

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Spotify Premium para Universitários

PlanPremiumCountryBrasilDeviceNotebook AcerOperating SystemWindows My Question or IssueJá tive minha verificação aprovada pelo SheerID, mas quando vou ativar a oferta aparece a seguinte mensagem: Sentimos muito, mas não conseguimos confirmar se você ...

Newbie

Plan Premium Country Brasil Device Notebook Acer Operating System Windows   My Question or Issue Já tive minha verificação aprovada pelo SheerID, mas quando vou ativar a oferta aparece...

Bittencourt

Spotify Star

613 Views

1 replies

0 likes

Premium for Students
  • 613 Views
  • 1 replies
  • 0 likes

[All Platforms][SubStudent account linked to family subscription. How can i get hulu student bundle?

I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?

Newbie

I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?

557 Views

0 replies

0 likes

All Platforms
Subscription
  • 557 Views
  • 0 replies
  • 0 likes

Solved!! Cancel student subscription

HelloI would like to know if I continue to have access to the premium benefits during the month of cancellation or if I lose them immediately.Thank you for your interest.

Visitor

Hello I would like to know if I continue to have access to the premium benefits during the month of cancellation or if I lose them immediately. Thank you for your interest.

Maxim

Spotify Star

781 Views

1 replies

0 likes

Premium for Students
  • 781 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My school isn't available up when I sign up for the student discount, can anyone help?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Mario

Spotify Legend

1072 Views

3 replies

0 likes

Premium for Students
  • 1072 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment Failed Error

PlanStudent PremiumCountryIndiaDeviceOneplus 6Operating SystemAndroid 10 My Question or IssueI have been facing a problem with my recurring payment. I tried both my debit and credit card but the problem persists. Whenever I try to enter my card detai...

Visitor

Plan Student Premium Country India Device Oneplus 6 Operating System Android 10   My Question or Issue I have been facing a problem with my recurring payment. I tried both my debit and...

Ivan

Spotify Legend

661 Views

1 replies

0 likes

Premium for Students
  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount : You have already redeemed this offer

 I decided to redeem this "Student discount" but when i verified once it was unsuccessful . After a few weeks i tried again and i have neither received an email nor SMS back on whether my verification was successful . I am definitely eligible as this...

Visitor

    I decided to redeem this "Student discount" but when i verified once it was unsuccessful . After a few weeks i tried again and i have neither received an email nor SMS back on whether ...

Ivan

Spotify Legend

3231 Views

1 replies

0 likes

  • 3231 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify rechaza mi renovación de estudiante

CountryMéxico Al renovar el descuento de estudiante, es el tercer año que la renuevo, SheerID me envía un correo diciendo que mi verificación fue exitosa, no me pidió añadir algún documento, al regresar a la página de mi cuenta me sale este mensaje: ...

Casual Listener

  Country México   Al renovar el descuento de estudiante, es el tercer año que la renuevo, SheerID me envía un correo diciendo que mi verificación fue exitosa, no me pidió añadir algún ...

julica1

Casual Listener

1182 Views

2 replies

0 likes

Premium for Students
  • 1182 Views
  • 2 replies
  • 0 likes

Superuser Contribution Doble cobro

PlanPremium StudentCountrySpainDevicemsi laptopOperating SystemWindows 10 My Question or IssueEste mes de abril me han cobrado dos veces el importe de 4,99€. Tengo especificado que realizo el pago con PayPal, y se me cobró ahí, pero al no haber diner...

Casual Listener

Plan Premium Student Country Spain Device msi laptop Operating System Windows 10   My Question or Issue Este mes de abril me han cobrado dos veces el importe de 4,99€. Tengo especifica...

jaimema_

Casual Listener

760 Views

2 replies

0 likes

Premium for Students
  • 760 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student discount

Last month I sent in the pdf for the student discount as spotify cancelled mine. 1 month later, I still got charged the full price, no contact from spotify about what happened. Can someone from the team help me? And yes, I do expect a refund on being...

Casual Listener

Last month I sent in the pdf for the student discount as spotify cancelled mine. 1 month later, I still got charged the full price, no contact from spotify about what happened. Can someone from the t...

Xenia

Moderator

1029 Views

3 replies

0 likes

  • 1029 Views
  • 3 replies
  • 0 likes

Superuser Contribution My student ID was stolen?

I've been using my student discount for almost a year now, but my account was recently hacked so I changed my password and everything, but now when I try to use my student discount it says that it is being used with another account, I don't know what...

Visitor

I've been using my student discount for almost a year now, but my account was recently hacked so I changed my password and everything, but now when I try to use my student discount it says that it is...

Xenia

Moderator

651 Views

1 replies

0 likes

Premium for Students
  • 651 Views
  • 1 replies
  • 0 likes