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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9254 Views

5 replies

0 likes

Premium for Students
  • 9254 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14425 Views

10 replies

2 likes

Premium for Students
  • 14425 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23903 Views

11 replies

1 likes

Premium for Students
  • 23903 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

168129 Views

110 replies

148 likes

Premium for Students
  • 168129 Views
  • 110 replies
  • 148 likes

Superuser Contribution Student

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t find my school for student discount. I already contacted SheerID and they said Spotif...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t...

Swoleknight

Casual Listener

910 Views

2 replies

0 likes

Premium for Students
  • 910 Views
  • 2 replies
  • 0 likes

Superuser Contribution Charged for premium without the student discount

Hi, I activated my student account in September 2019, before that I’ve paid £9,99. I was expecting to start paying £4.99 in October 2019, but I was charged the full amount up until April 2020. On my account it says that my student discount is availab...

Casual Listener

Hi,   I activated my student account in September 2019, before that I’ve paid £9,99. I was expecting to start paying £4.99 in October 2019, but I was charged the full amount up until April 202...

Mario

Spotify Legend

891 Views

3 replies

0 likes

Premium for Students
  • 891 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Gift Card for a Student

Hello Community So i have a friend who has a Spotify Free Account and He is going to start soon as a student in one of the eligible universities for a Spotify Student Account. I know he is planning to get Spotify as soon as he starts in the school bu...

Visitor

Hello Community   So i have a friend who has a Spotify Free Account and He is going to start soon as a student in one of the eligible universities for a Spotify Student Account.    ...

Elena

Moderator

2026 Views

1 replies

0 likes

Premium for Students
  • 2026 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Renew student discount

PlanStudentCountryUSADeviceNote 8Operating SystemAndroid My Question or IssueI can't seem to be able to renew my student discount, I received an email about it ending and I just started my graduate school so I wanted to update it, but there doesn't s...

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Plan Student Country USA Device Note 8 Operating System Android   My Question or Issue I can't seem to be able to renew my student discount, I received an email about it ending and I j...

Ivan

Spotify Legend

1279 Views

1 replies

0 likes

Premium for Students
  • 1279 Views
  • 1 replies
  • 0 likes

Error occurs when I try to purchase student plan

Plan: Student PlanCountry: USA Hello guys, I have been having some issues trying to purchase the student plan. I completed by student verification with no problem. When I try to use my debit card on the final step it says that “ Something went wrong....

Casual Listener

Plan: Student Plan Country: USA   Hello guys, I have been having some issues trying to purchase the student plan. I completed by student verification with no problem. When I try to use my deb...

DyIan

Casual Listener

1063 Views

3 replies

0 likes

Premium for Students
  • 1063 Views
  • 3 replies
  • 0 likes

Superuser Contribution SheerID Does Not Accept My Student Certificate

PlanPremiumCountryTurkeyDevice(Huawei P20 Lite, PC, Xiaomi Mi Box S)Operating System(Android Pie, Windows 10, Andrpid TV ) My Question or IssueEN// The student I downloaded from the government website does not accept my document. I registered with th...

Visitor

Plan Premium Country Turkey Device (Huawei P20 Lite, PC, Xiaomi Mi Box S) Operating System (Android Pie, Windows 10, Andrpid TV )   My Question or Issue EN// The student I downloa...

Elena

Moderator

966 Views

1 replies

0 likes

Premium for Students
  • 966 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema para pagar plan de universitarios

PlanFree (con intencion de contratar premium)Country MéxicoDevice(LG G5, PC Toshiba)Operating System(Android Oreo, Ubuntu) Pregunta:Hace un tiempo contraté la prueba de premium ($9.00 MXN por 3 meses) y después cancelé la contratación, hace poco entr...

Newbie

  Plan Free (con intencion de contratar premium) Country  México Device (LG G5, PC Toshiba) Operating System (Android Oreo, Ubuntu)   Pregunta: Hace un tiempo contraté ...

Petya

Community Legend

1197 Views

3 replies

0 likes

Student
  • 1197 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Student discount cannot be verified

Hi, I have verified my student premium account at 18.02.2020 with a document. However, after a month, My account is switched to a regular premium account without any notice. I realized this today, after paying 2 months of regular premium account fee....

Visitor

Hi,   I have verified my student premium account at 18.02.2020 with a document. However, after a month,  My account is switched to a regular premium account without any notice. I realized...

Elena

Moderator

1079 Views

1 replies

0 likes

Premium for Students
  • 1079 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Subscription screen shows full price even after Student Discount

PlanPremium StudentCountryIndia My Question or IssueI got the Spotify student discount a month ago. I made a payment for one month. Now, I got a notification that my subscription is about to expire, so I go to the Subscribe option, and there, I see t...

Casual Listener

Plan Premium Student Country India   My Question or Issue I got the Spotify student discount a month ago. I made a payment for one month. Now, I got a notification that my subscription is ...

aneeshsharma

Casual Listener

1067 Views

2 replies

0 likes

Premium for Students
  • 1067 Views
  • 2 replies
  • 0 likes

Superuser Contribution got SheerID verification mail, doesn't work on Spotify

PlanFreeCountryAustriaDevicePCOperating SystemWindows 10 My Question or Issue Hello,i wanted to switch from Spotify free to premium for students. After filling in the form from SheerID, i got the confirmation mail, that i am eligible for Spotify prem...

Visitor

  Plan Free Country Austria Device PC Operating System Windows 10   My Question or Issue   Hello, i wanted to switch from Spotify free to premium for students. After f...

Xenia

Spotify Legend

1233 Views

1 replies

0 likes

Premium for Students
  • 1233 Views
  • 1 replies
  • 0 likes

"You already benefited from this offer" ?

PlanPremium for StudentsCountryFrance DeviceiPhone 8Operating SystemiOs 13 and Windows 10 My Question or IssueHello ! I have been subscribed to your Student Offer ( 4.99 euro/ month) for about a year now. But for the month of April, i was debited 9.9...

Casual Listener

  Plan Premium for Students Country France   Device iPhone 8 Operating System iOs 13 and Windows 10   My Question or Issue Hello !  I have been subscribed to your S...

zkr19

Casual Listener

1516 Views

6 replies

0 likes

Premium for Students
  • 1516 Views
  • 6 replies
  • 0 likes

Superuser Contribution Student id verified but discount not applied

PlanPremium StudentCountryGreeceDeviceDell LaptopOperating SystemWindows 10 My Question or IssueSo, I received an email that my student plan was alomst over and had to renew. I did, on 24/03/2020, but gor charged a full premium ammount today. Had to ...

Casual Listener

Plan Premium Student Country Greece Device Dell Laptop Operating System Windows 10   My Question or Issue So, I received an email that my student plan was alomst over and had to renew....

Elena

Moderator

1436 Views

3 replies

0 likes

Premium for Students
  • 1436 Views
  • 3 replies
  • 0 likes

Superuser Contribution Double profile payment?

PlanPremium for StudentsCountryItalyDeviceSamsung Galaxy S7Operating SystemWindows 10 My Question or IssueHello,I'm subscribed to the Premium for Students plan since October 2019 .I had the free trial period available from the end of October to the b...

Visitor

Plan Premium for Students Country Italy Device Samsung Galaxy S7 Operating System Windows 10   My Question or Issue Hello, I'm subscribed to the Premium for Students plan since O...

Xenia

Spotify Legend

774 Views

1 replies

0 likes

Premium for Students
  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution Datos de estudiante asociados a otra cuenta

En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y volví a solicitarlo, se aplicó la verificación y el descuento con éxito, hace unos días me aparece que no se pudo hacer el cobro a mi tarjeta siendo que tenia mas de $ 49, cancel...

Casual Listener

  En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y volví a solicitarlo, se aplicó la verificación y el descuento con éxito, hace unos días me aparece que no se pudo hace...

Xenia

Spotify Legend

3752 Views

3 replies

0 likes

Premium for Students
  • 3752 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to activate 1-month free subscription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have my premium for students approved from Spotify but when I go to activate it, it is char...

Casual Listener

...ave my premium for students approved from Spotify but when I go to activate it, it is charging me instead of giving the first month free as advertised by Spotify. How to avail the free 1month subscription?

Mario

Spotify Legend

1257 Views

4 replies

0 likes

Premium for Students
  • 1257 Views
  • 4 replies
  • 0 likes

Superuser Contribution Im verified as a student but i pay premium, how do i fix that

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivan

Spotify Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Spotify Premium para Universitários

PlanPremiumCountryBrasilDeviceNotebook AcerOperating SystemWindows My Question or IssueJá tive minha verificação aprovada pelo SheerID, mas quando vou ativar a oferta aparece a seguinte mensagem: Sentimos muito, mas não conseguimos confirmar se você ...

Newbie

Plan Premium Country Brasil Device Notebook Acer Operating System Windows   My Question or Issue Já tive minha verificação aprovada pelo SheerID, mas quando vou ativar a oferta aparece...

Bittencourt

Spotify Star

703 Views

1 replies

0 likes

Premium for Students
  • 703 Views
  • 1 replies
  • 0 likes

[All Platforms][SubStudent account linked to family subscription. How can i get hulu student bundle?

I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?

Newbie

I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?

636 Views

0 replies

0 likes

All Platforms
Subscription
  • 636 Views
  • 0 replies
  • 0 likes

Solved!! Cancel student subscription

HelloI would like to know if I continue to have access to the premium benefits during the month of cancellation or if I lose them immediately.Thank you for your interest.

Visitor

Hello I would like to know if I continue to have access to the premium benefits during the month of cancellation or if I lose them immediately. Thank you for your interest.

Maxim

Spotify Star

885 Views

1 replies

0 likes

Premium for Students
  • 885 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My school isn't available up when I sign up for the student discount, can anyone help?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Mario

Spotify Legend

1215 Views

3 replies

0 likes

Premium for Students
  • 1215 Views
  • 3 replies
  • 0 likes