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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
PlanFreeCountryAustriaDevicePCOperating SystemWindows 10 My Question or
Issue Hello,i wanted to switch from Spotify free to premium for
students. After filling in the form from SheerID, i got the confirmation
mail, that i am eligible for Spotify prem...
Plan Free Country Austria Device PC Operating System Windows 10 My Question or Issue Hello, i wanted to switch from Spotify free to premium for students. After f...
PlanPremium for StudentsCountryFrance DeviceiPhone 8Operating SystemiOs
13 and Windows 10 My Question or IssueHello ! I have been subscribed to
your Student Offer ( 4.99 euro/ month) for about a year now. But for the
month of April, i was debited 9.9...
Plan Premium for Students Country France Device iPhone 8 Operating System iOs 13 and Windows 10 My Question or Issue Hello ! I have been subscribed to your S...
PlanPremium StudentCountryGreeceDeviceDell LaptopOperating SystemWindows
10 My Question or IssueSo, I received an email that my student plan was
alomst over and had to renew. I did, on 24/03/2020, but gor charged a
full premium ammount today. Had to ...
Plan Premium Student Country Greece Device Dell Laptop Operating System Windows 10 My Question or Issue So, I received an email that my student plan was alomst over and had to renew....
PlanPremium for StudentsCountryItalyDeviceSamsung Galaxy S7Operating
SystemWindows 10 My Question or IssueHello,I'm subscribed to the Premium
for Students plan since October 2019 .I had the free trial period
available from the end of October to the b...
Plan Premium for Students Country Italy Device Samsung Galaxy S7 Operating System Windows 10 My Question or Issue Hello, I'm subscribed to the Premium for Students plan since O...
En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y
volví a solicitarlo, se aplicó la verificación y el descuento con éxito,
hace unos días me aparece que no se pudo hacer el cobro a mi tarjeta
siendo que tenia mas de $ 49, cancel...
En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y volví a solicitarlo, se aplicó la verificación y el descuento con éxito, hace unos días me aparece que no se pudo hace...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueI have my premium for students approved from Spotify
but when I go to activate it, it is char...
...ave my premium for students approved from Spotify but when I go to activate it, it is charging me instead of giving the first month free as advertised by Spotify. How to avail the free 1month subscription?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryBrasilDeviceNotebook AcerOperating SystemWindows My
Question or IssueJá tive minha verificação aprovada pelo SheerID, mas
quando vou ativar a oferta aparece a seguinte mensagem: Sentimos muito,
mas não conseguimos confirmar se você ...
Plan Premium Country Brasil Device Notebook Acer Operating System Windows My Question or Issue Já tive minha verificação aprovada pelo SheerID, mas quando vou ativar a oferta aparece...
I'm currently a subscriber to my families Spotify family account and I
have student credentials on this account. I want to move my student
credentials to another account. How can I do this?
I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?
HelloI would like to know if I continue to have access to the premium
benefits during the month of cancellation or if I lose them
immediately.Thank you for your interest.
Hello I would like to know if I continue to have access to the premium benefits during the month of cancellation or if I lose them immediately. Thank you for your interest.
None of the below information is required. However, the more you provide
the easier it will be for us to try and help.PlanFree/PremiumCountry
Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating
System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
PlanStudent PremiumCountryIndiaDeviceOneplus 6Operating SystemAndroid 10
My Question or IssueI have been facing a problem with my recurring
payment. I tried both my debit and credit card but the problem persists.
Whenever I try to enter my card detai...
Plan Student Premium Country India Device Oneplus 6 Operating System Android 10 My Question or Issue I have been facing a problem with my recurring payment. I tried both my debit and...
I decided to redeem this "Student discount" but when i verified once it
was unsuccessful . After a few weeks i tried again and i have neither
received an email nor SMS back on whether my verification was successful
. I am definitely eligible as this...
I decided to redeem this "Student discount" but when i verified once it was unsuccessful . After a few weeks i tried again and i have neither received an email nor SMS back on whether ...
CountryMéxico Al renovar el descuento de estudiante, es el tercer año
que la renuevo, SheerID me envía un correo diciendo que mi verificación
fue exitosa, no me pidió añadir algún documento, al regresar a la página
de mi cuenta me sale este mensaje: ...
Country México Al renovar el descuento de estudiante, es el tercer año que la renuevo, SheerID me envía un correo diciendo que mi verificación fue exitosa, no me pidió añadir algún ...
PlanPremium StudentCountrySpainDevicemsi laptopOperating SystemWindows
10 My Question or IssueEste mes de abril me han cobrado dos veces el
importe de 4,99€. Tengo especificado que realizo el pago con PayPal, y
se me cobró ahí, pero al no haber diner...
Plan Premium Student Country Spain Device msi laptop Operating System Windows 10 My Question or Issue Este mes de abril me han cobrado dos veces el importe de 4,99€. Tengo especifica...
Last month I sent in the pdf for the student discount as spotify
cancelled mine. 1 month later, I still got charged the full price, no
contact from spotify about what happened. Can someone from the team help
me? And yes, I do expect a refund on being...
Last month I sent in the pdf for the student discount as spotify cancelled mine. 1 month later, I still got charged the full price, no contact from spotify about what happened. Can someone from the t...
I've been using my student discount for almost a year now, but my
account was recently hacked so I changed my password and everything, but
now when I try to use my student discount it says that it is being used
with another account, I don't know what...
I've been using my student discount for almost a year now, but my account was recently hacked so I changed my password and everything, but now when I try to use my student discount it says that it is...
PlanPremiumCountry - IndiaDeviceOnePlus 6Operating SystemAndroidMy
Question or IssueI'm trying to purchase the student plan. But it says my
card doesn't allow recurring payments. That's not true because I've been
using the same card for other subscri...
Plan Premium Country - India Device OnePlus 6 Operating System Android My Question or Issue I'm trying to purchase the student plan. But it says my card doesn't allow recurring payments. That...
I'm a US student attending a M.A. program in Canada. I found that I
can't get Spotify Premium for Students because only U.S. schools
qualify. It seems like Canadian colleges and universities at least
should also qualify, if not any legitimate undergr...
I'm a US student attending a M.A. program in Canada. I found that I can't get Spotify Premium for Students because only U.S. schools qualify. It seems like Canadian colleges and universities at l...
Fiz a conta Spotify Universitários há um ano. Mês passado recebi o email
informando que estava expirando o prazo e eu deveria renovar, então fiz
a renovação enviando um documento comprovando a matrícula na
instituição, mas não obtive retorno positivo...
Fiz a conta Spotify Universitários há um ano. Mês passado recebi o email informando que estava expirando o prazo e eu deveria renovar, então fiz a renovação enviando um documento comprovando a matríc...