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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10749 Views

6 replies

1 likes

Premium for Students
  • 10749 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

17545 Views

10 replies

2 likes

Premium for Students
  • 17545 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

26546 Views

11 replies

1 likes

Premium for Students
  • 26546 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

172919 Views

110 replies

148 likes

Premium for Students
  • 172919 Views
  • 110 replies
  • 148 likes

Superuser Contribution Student id verified but discount not applied

PlanPremium StudentCountryGreeceDeviceDell LaptopOperating SystemWindows 10 My Question or IssueSo, I received an email that my student plan was alomst over and had to renew. I did, on 24/03/2020, but gor charged a full premium ammount today. Had to ...

Casual Listener

Plan Premium Student Country Greece Device Dell Laptop Operating System Windows 10   My Question or Issue So, I received an email that my student plan was alomst over and had to renew....

Elena

Moderator

1464 Views

3 replies

0 likes

Premium for Students
  • 1464 Views
  • 3 replies
  • 0 likes

Superuser Contribution Double profile payment?

PlanPremium for StudentsCountryItalyDeviceSamsung Galaxy S7Operating SystemWindows 10 My Question or IssueHello,I'm subscribed to the Premium for Students plan since October 2019 .I had the free trial period available from the end of October to the b...

Visitor

Plan Premium for Students Country Italy Device Samsung Galaxy S7 Operating System Windows 10   My Question or Issue Hello, I'm subscribed to the Premium for Students plan since O...

Xenia

Spotify Legend

783 Views

1 replies

0 likes

Premium for Students
  • 783 Views
  • 1 replies
  • 0 likes

Superuser Contribution Datos de estudiante asociados a otra cuenta

En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y volví a solicitarlo, se aplicó la verificación y el descuento con éxito, hace unos días me aparece que no se pudo hacer el cobro a mi tarjeta siendo que tenia mas de $ 49, cancel...

Casual Listener

  En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y volví a solicitarlo, se aplicó la verificación y el descuento con éxito, hace unos días me aparece que no se pudo hace...

Xenia

Spotify Legend

3779 Views

3 replies

0 likes

Premium for Students
  • 3779 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to activate 1-month free subscription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have my premium for students approved from Spotify but when I go to activate it, it is char...

Casual Listener

...ave my premium for students approved from Spotify but when I go to activate it, it is charging me instead of giving the first month free as advertised by Spotify. How to avail the free 1month subscription?

Mario

Spotify Legend

1267 Views

4 replies

0 likes

Premium for Students
  • 1267 Views
  • 4 replies
  • 0 likes

Superuser Contribution Im verified as a student but i pay premium, how do i fix that

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivan

Spotify Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Spotify Premium para Universitários

PlanPremiumCountryBrasilDeviceNotebook AcerOperating SystemWindows My Question or IssueJá tive minha verificação aprovada pelo SheerID, mas quando vou ativar a oferta aparece a seguinte mensagem: Sentimos muito, mas não conseguimos confirmar se você ...

Newbie

Plan Premium Country Brasil Device Notebook Acer Operating System Windows   My Question or Issue Já tive minha verificação aprovada pelo SheerID, mas quando vou ativar a oferta aparece...

Bittencourt

Spotify Star

716 Views

1 replies

0 likes

Premium for Students
  • 716 Views
  • 1 replies
  • 0 likes

[All Platforms][SubStudent account linked to family subscription. How can i get hulu student bundle?

I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?

Newbie

I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?

645 Views

0 replies

0 likes

All Platforms
Subscription
  • 645 Views
  • 0 replies
  • 0 likes

Solved!! Cancel student subscription

HelloI would like to know if I continue to have access to the premium benefits during the month of cancellation or if I lose them immediately.Thank you for your interest.

Visitor

Hello I would like to know if I continue to have access to the premium benefits during the month of cancellation or if I lose them immediately. Thank you for your interest.

Maxim

Spotify Star

895 Views

1 replies

0 likes

Premium for Students
  • 895 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My school isn't available up when I sign up for the student discount, can anyone help?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Mario

Spotify Legend

1256 Views

3 replies

0 likes

Premium for Students
  • 1256 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment Failed Error

PlanStudent PremiumCountryIndiaDeviceOneplus 6Operating SystemAndroid 10 My Question or IssueI have been facing a problem with my recurring payment. I tried both my debit and credit card but the problem persists. Whenever I try to enter my card detai...

Visitor

Plan Student Premium Country India Device Oneplus 6 Operating System Android 10   My Question or Issue I have been facing a problem with my recurring payment. I tried both my debit and...

Ivan

Spotify Legend

758 Views

1 replies

0 likes

Premium for Students
  • 758 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount : You have already redeemed this offer

 I decided to redeem this "Student discount" but when i verified once it was unsuccessful . After a few weeks i tried again and i have neither received an email nor SMS back on whether my verification was successful . I am definitely eligible as this...

Visitor

    I decided to redeem this "Student discount" but when i verified once it was unsuccessful . After a few weeks i tried again and i have neither received an email nor SMS back on whether ...

Ivan

Spotify Legend

3356 Views

1 replies

0 likes

  • 3356 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify rechaza mi renovación de estudiante

CountryMéxico Al renovar el descuento de estudiante, es el tercer año que la renuevo, SheerID me envía un correo diciendo que mi verificación fue exitosa, no me pidió añadir algún documento, al regresar a la página de mi cuenta me sale este mensaje: ...

Casual Listener

  Country México   Al renovar el descuento de estudiante, es el tercer año que la renuevo, SheerID me envía un correo diciendo que mi verificación fue exitosa, no me pidió añadir algún ...

julica1

Casual Listener

1383 Views

2 replies

0 likes

Premium for Students
  • 1383 Views
  • 2 replies
  • 0 likes

Superuser Contribution Doble cobro

PlanPremium StudentCountrySpainDevicemsi laptopOperating SystemWindows 10 My Question or IssueEste mes de abril me han cobrado dos veces el importe de 4,99€. Tengo especificado que realizo el pago con PayPal, y se me cobró ahí, pero al no haber diner...

Casual Listener

Plan Premium Student Country Spain Device msi laptop Operating System Windows 10   My Question or Issue Este mes de abril me han cobrado dos veces el importe de 4,99€. Tengo especifica...

jaimema_

Casual Listener

866 Views

2 replies

0 likes

Premium for Students
  • 866 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student discount

Last month I sent in the pdf for the student discount as spotify cancelled mine. 1 month later, I still got charged the full price, no contact from spotify about what happened. Can someone from the team help me? And yes, I do expect a refund on being...

Casual Listener

Last month I sent in the pdf for the student discount as spotify cancelled mine. 1 month later, I still got charged the full price, no contact from spotify about what happened. Can someone from the t...

Xenia

Spotify Legend

1186 Views

3 replies

0 likes

  • 1186 Views
  • 3 replies
  • 0 likes

Superuser Contribution My student ID was stolen?

I've been using my student discount for almost a year now, but my account was recently hacked so I changed my password and everything, but now when I try to use my student discount it says that it is being used with another account, I don't know what...

Visitor

I've been using my student discount for almost a year now, but my account was recently hacked so I changed my password and everything, but now when I try to use my student discount it says that it is...

Xenia

Spotify Legend

728 Views

1 replies

0 likes

Premium for Students
  • 728 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium subscription for students

PlanPremiumCountry - IndiaDeviceOnePlus 6Operating SystemAndroidMy Question or IssueI'm trying to purchase the student plan. But it says my card doesn't allow recurring payments. That's not true because I've been using the same card for other subscri...

Newbie

Plan Premium Country - India Device OnePlus 6 Operating System Android My Question or Issue I'm trying to purchase the student plan. But it says my card doesn't allow recurring payments. That...

Elena

Moderator

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Students in Canada

I'm a US student attending a M.A. program in Canada. I found that I can't get Spotify Premium for Students because only U.S. schools qualify. It seems like Canadian colleges and universities at least should also qualify, if not any legitimate undergr...

Casual Listener

I'm a US student attending a M.A. program in Canada. I found that I can't get Spotify Premium for Students because only U.S. schools qualify. It seems like Canadian colleges and universities at l...

Elkin1996

Casual Listener

3167 Views

2 replies

0 likes

Premium for Students
  • 3167 Views
  • 2 replies
  • 0 likes

Superuser Contribution Verificação premium universitário

Fiz a conta Spotify Universitários há um ano. Mês passado recebi o email informando que estava expirando o prazo e eu deveria renovar, então fiz a renovação enviando um documento comprovando a matrícula na instituição, mas não obtive retorno positivo...

Casual Listener

Fiz a conta Spotify Universitários há um ano. Mês passado recebi o email informando que estava expirando o prazo e eu deveria renovar, então fiz a renovação enviando um documento comprovando a matríc...

BiaScheeren

Casual Listener

2086 Views

4 replies

0 likes

Premium for Students
  • 2086 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium Student: Got charged for the regular rate

Plan: Premium, StudentCountry: CanadaDevice: Multiple (Android and PC) My Question or Issue:I got charged for the regular rate even though I have a premium student. It said my student premium ends on Apr 23, 2020. It is today and I did not receive a ...

Newbie

Plan: Premium, Student Country: Canada Device: Multiple (Android and PC)   My Question or Issue: I got charged for the regular rate even though I have a premium student. It said my student ...

Xenia

Spotify Legend

685 Views

1 replies

0 likes

Premium for Students
  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to change my family abo to a student abo

Hello, can anybody help me?I want to delete my family abo and change to the student abo without loosing my music. I am already verified as a student but somehow it is not working. Does anybody have experience with this? Thank you

Casual Listener

Hello, can anybody help me? I want to delete my family abo and change to the student abo without loosing my music. I am already verified as a student but somehow it is not working. Does anybody ...

Ivan

Spotify Legend

697 Views

1 replies

0 likes

Premium for Students
  • 697 Views
  • 1 replies
  • 0 likes