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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19651 Views

11 replies

1 likes

Premium for Students
  • 19651 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

160209 Views

109 replies

147 likes

Premium for Students
  • 160209 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36602 Views

19 replies

1 likes

Premium for Students
  • 36602 Views
  • 19 replies
  • 1 likes

Superuser Contribution Premium Student: Got charged for the regular rate

Plan: Premium, StudentCountry: CanadaDevice: Multiple (Android and PC) My Question or Issue:I got charged for the regular rate even though I have a premium student. It said my student premium ends on Apr 23, 2020. It is today and I did not receive a ...

Newbie

Plan: Premium, Student Country: Canada Device: Multiple (Android and PC)   My Question or Issue: I got charged for the regular rate even though I have a premium student. It said my student ...

Xenia

Moderator

661 Views

1 replies

0 likes

Premium for Students
  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to change my family abo to a student abo

Hello, can anybody help me?I want to delete my family abo and change to the student abo without loosing my music. I am already verified as a student but somehow it is not working. Does anybody have experience with this? Thank you

Casual Listener

Hello, can anybody help me? I want to delete my family abo and change to the student abo without loosing my music. I am already verified as a student but somehow it is not working. Does anybody ...

Ivan

Spotify Legend

645 Views

1 replies

0 likes

Premium for Students
  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution been charged extra for dont know how many months

PlanStudent PremiumCountrySG My Question or IssueI have sign up for the student premium plan for $4.99/mth but when i check my bank account, i have been charged $5.13/mth the entire year. and when my student plan is over, the price should be $9.99 bu...

Visitor

  Plan Student Premium Country SG   My Question or Issue I have sign up for the student premium plan for $4.99/mth but when i check my bank account, i have been charged $5.13/mth the...

Ivan

Spotify Legend

593 Views

1 replies

0 likes

Premium for Students
  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alteração não solicitada de Plano

Boa tarde, me chamo Hermes Santana. Assinei o Spotify há 3 meses, enviei os dados necessários e validei minha assinatura como Universitário, recebendo os 3 meses de teste grátis. Regularmente ao longo desses dias fui recebendo inúmeras ofertas cansat...

Visitor

Boa tarde, me chamo Hermes Santana.   Assinei o Spotify há 3 meses, enviei os dados necessários e validei minha assinatura como Universitário, recebendo os 3 meses de teste grátis. Regularment...

Elena

Moderator

544 Views

1 replies

0 likes

Premium for Students
  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student

Hey guys,I have a Premium Student account and when Spotify charge me for this mouth it charged as normal premium account. Insted of 3,50€ they charge me 6.99€ I send already the documents from my college to prove i still study. They gonna keep de 6.9...

Regular

Hey guys, I have a Premium Student account and when Spotify charge me for this mouth it charged as normal premium account. Insted of 3,50€ they charge me 6.99€   I send already the documents ...

Xenia

Moderator

1392 Views

3 replies

0 likes

  • 1392 Views
  • 3 replies
  • 0 likes

[Subscription] I can not active my Student Account

Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that. Well, I have a problem to activate my Student Spotify Account, the server already verified that I'm a student and I have connected th...

Visitor

Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that.   Well, I have a problem to activate my Student Spotify Account, the server...

614 Views

0 replies

0 likes

Subscription
  • 614 Views
  • 0 replies
  • 0 likes

Spotify charges regular price instead of student discount after verification

I am using Spotify student since a year. So I had to update my status, what I did. But Spotify charged me the regular premium price instead of the student price. Tried to verify again, but then it says that it’s already used. So I guess there is a Pr...

Casual Listener

I am using Spotify student since a year. So I had to update my status, what I did. But Spotify charged me the regular premium price instead of the student price. Tried to verify again, but then it sa...

EthanS1

Community Legend

1631 Views

4 replies

0 likes

Premium for Students
  • 1631 Views
  • 4 replies
  • 0 likes

Superuser Contribution Headspace Problem of International (UK/GER) Account

Hi Spotify Team, so, I'm a verfied student in the UK but my bank account that pays for my Spotify student acount is located in Germany. Problem is even though I should be eligible to use the Headspace App (ass my english Spotify tells me) consequentl...

Visitor

...eadspace App (ass my english Spotify tells me) consequently I am not. The bank acount is a theory why not, btw. Please either specify eligibility or details in the settings (like UK students indeed are e...

Katerina

Spotify Legend

812 Views

1 replies

0 likes

headspace
Subscription
  • 812 Views
  • 1 replies
  • 0 likes

Superuser Contribution My student subscription is rejected

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was have student subscription but today I noticed last 5 month Spotify charged me full pri...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Ivan

Spotify Legend

665 Views

1 replies

0 likes

Premium for Students
  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution American Student from Canada / Premium Student Discount

Plan: FreeCountry: CanadaDevice: iPhone 11 My Question or Issue:So I am an American student that lives in Canada. I decided I wanted to try out Spotify premium instead of Apple Music. For Apple Music I have the student discount but when I want to sig...

Visitor

Plan: Free Country: Canada Device: iPhone 11   My Question or Issue: So I am an American student that lives in Canada. I decided I wanted to try out Spotify premium instead of Apple Mu...

Elena

Moderator

1014 Views

1 replies

0 likes

Premium for Students
  • 1014 Views
  • 1 replies
  • 0 likes

Superuser Contribution Free premium trial for students

PlanPremiumCountryIndiaOperating SystemAndroidMy Question or IssueI just paid for 1 month premium under student premium, and it was showing that I'll get free 1 month trial. Where can I check that I have recieved that free trial or not? Or is their a...

Casual Listener

Plan Premium Country India Operating System Android My Question or Issue I just paid for 1 month premium under student premium, and it was showing that I'll get free 1 month trial. Where can I...

Mario

Spotify Legend

2077 Views

5 replies

0 likes

Premium for Students
  • 2077 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify premium

Hi I have a question about premium paymements. About one month ago I verified my student status and everything went perfectly. However I realised that I paid normal stake. My premium for students didn’t work Because of a COVID-19 I wouldn’t be able t...

Visitor

Hi I have a question about premium paymements. About one month ago I verified my student status and everything went perfectly. However I realised that I paid normal stake. My premium for students d...

Elena

Moderator

684 Views

1 replies

0 likes

Premium for Students
  • 684 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t get premium for students

I’ve been trying to get Spotify premium for students in Germany. Every time i click on the offer it directs me to an error page saying this website doesn’t exist anymore. Is the student discount not available anymore?thank you in advance PlanPremiumC...

Casual Listener

I’ve been trying to get Spotify premium for students in Germany. Every time i click on the offer it directs me to an error page saying this website doesn’t exist anymore. Is the student discount n...

Elena

Moderator

1643 Views

5 replies

0 likes

Premium for Students
  • 1643 Views
  • 5 replies
  • 0 likes

Superuser Contribution Premium student won't work

Hello, I coverted my subscription plan to Premium Student recently, and while I could verify my student status and the payment went well, my account is still not upgraded. I am from Italy, but have activated my student account with my Japanese univer...

Casual Listener

Hello,    I coverted my subscription plan to Premium Student recently, and while I could verify my student status and the payment went well, my account is still not upgraded. I am from It...

Ivan

Spotify Legend

3166 Views

5 replies

0 likes

Premium for Students
  • 3166 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs Grayed Out

There are many songs in my playlists that have been grayed out and therefore are unplayable, including songs by John Powell. I have seen questions about this and answers to them have been that it is simply that those songs aren't available in your re...

Newbie

There are many songs in my playlists that have been grayed out and therefore are unplayable, including songs by John Powell. I have seen questions about this and answers to them have been that it is ...

Ivan

Spotify Legend

957 Views

1 replies

0 likes

Premium for Students
  • 957 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get premium for students

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy 9 My Question or IssueI want premium for students, because I am a student, but I have used it before on my other account. One day I couldn't log in to that account anymore and no money was charged...

Visitor

Plan Premium Country The Netherlands Device Samsung Galaxy 9   My Question or Issue I want premium for students, because I am a student, but I have used it before on my other account. O...

Xenia

Moderator

685 Views

1 replies

0 likes

Premium for Students
  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium for students

I received student verification, but I keep encountering this when I click the link.Says: A problem occured. Reload this page or try again later. Getting things done can take time.

Casual Listener

    I received student verification, but I keep encountering this when I click the link. Says: A problem occured. Reload this page or try again later. Getting things done can ta...

Ali65

Casual Listener

942 Views

4 replies

0 likes

Premium for Students
  • 942 Views
  • 4 replies
  • 0 likes

[All Platforms][Subscription] I got an email telling me to renew my student discount, but I can't

I got an email saying that I need to renew my student discount, but when clicking the link in the email, it takes me to my account page which says I am ineligible to renew the discount again. Why did I get the email saying I need to renew if I'm not ...

Music Fan

I got an email saying that I need to renew my student discount, but when clicking the link in the email, it takes me to my account page which says I am ineligible to renew the discount again. Why did...

Nibroc99

Music Fan

875 Views

2 replies

0 likes

All Platforms
Subscription
  • 875 Views
  • 2 replies
  • 0 likes

Superuser Contribution Credentials associated with another account

PlanPremium Individual (Supposed to be Premium Student)CountryUSOperating SystemAndroid, Windows 10My Question or IssueI signed up for the Premium Student plan in the 2018-2019 school year at University of Missouri, therefore my Spotify account was c...

Visitor

Plan Premium Individual (Supposed to be Premium Student) Country US Operating System Android, Windows 10 My Question or Issue I signed up for the Premium Student plan in the 2018-2019 school y...

Elena

Moderator

810 Views

1 replies

0 likes

Premium for Students
  • 810 Views
  • 1 replies
  • 0 likes

I can't register and I don't have a discount

Hello. I have been trying for a few months to renew my subscription with the student discount, but I just cannot do the whole procedure, with a notification that I already take advantage of the offer, which is currently not true. need help.

Visitor

Hello. I have been trying for a few months to renew my subscription with the student discount, but I just cannot do the whole procedure, with a notification that I already take advantage of the offer...

Keanu_C

Community Legend

589 Views

1 replies

0 likes

Premium for Students
  • 589 Views
  • 1 replies
  • 0 likes